I am not one to eat chinese food often but there is something about this place and the food that makes me feel comfortable. I call this my chinese comfort food. The food and portions are very consistent everytime I come here. We usually order the Crispy Wings with Garlic, the Anchovy Fried Rice and a veggie dish such as the Ong Choy with Garlic. With more people joining us for dinner, this easily becomes a feast with more dishes being ordered. Lastly, I absolutely love the Mango Delight drink. The service is good at this location but can be a challenge at times with the language barrier. read more

Food: Good; Service: Needs improvement (more responsive and understanding of customer questions/requests); Ambiance: Contemporary/casual, had to ask the server if the rock and roll music could be turned down a bit. read more

I called in to order and asked if she can delay my order about 15 mins and that shouldn't be a hard thing to do but the lady to me to call back. If I have the time to call back in 15 mins I wouldn't be calling at the moment. And her tone, she sounded so careless and don't want to service me at all. That's ok I ordered takeout so I'm not leaving any tip anyway. BUT, SHE MESSED UP MY ORDER! She gave me the wrong roll which is more expensive! especially not the one I wanted so i will choose another location from now on because I still like the desert, just not the ppl who work in there. read more

Had lunch here today. It is difficult to find good Chinese food in the L.A. are, so after reading Yelp, our family of four decided on Phoenix Kitchen. Fist sign as we walked in - the place was packed and we were the only Caucasians - Good! The menu is very extensive. We ordered: Shrimp dumpling soup - excellent, with spinach and noodles, enough to share for four Fried Gyoza - excellent, if you like an even mix of meat and veggie gyoza Chicken wings - EXCELLENT, perfect seasoning, no batter. We ordered second. Pork Belly Sliders - excellent, 3 in an order Bean sprouts with bacon - Ok, not the favorite Shrimp & pork lo main - good, a bit plain Beef and vegetables - the best!! A note for those who like to have beer with their meal - there is no alcohol. Green tea or lemonade would be your best choice. read more

We ordered the yeong chow fried rice, shrimp and pork wonton noodles, and the hong kong style beef noodles, they were all delicious but I highly recommend the hk style noodles! The service was great and the waitress working was rly nice!!!! read more

The beef noodle soup is a 5 star. The braised pork with vegetables- 2 star. The pork was too chewy and tough. Not tender at all.

This is a good place to come if people don't want to wait in line. 'Cause they don't usually get very busy at this place. Maybe that's the reason the food didn't taste very fresh to me. Also the sweet sticky rice with coconut milk was not hot enough when they served it. They probably just used microwave to reheat it when we ordered it. read more

Sesame woo and dessert hk craving satisfied .. I will try all their dessert it's just the right amount of sweetness without overpowering .. must go if in the area.. will recommend to future friends that happen to be in the area read more

I just recently placed a job in Temple City and am so glad Phoenix Kitchen is located walking distance from my work place. Everyone in the office recommended I give it a try and I'm so glad I did! I had ordered the braised pork belly over rice & it was absolutely delish! The meat is so soft and tender, melts perfectly in your mouth! It is also savory with a hint of sweet, its' got a lovely scent to it also. It comes with some sauce you can pour over the rice and also preserved vegetables that added a fair amount of texture to the dish. I would definitely get this dish over and over again :) read more

This is our "go to" restaurant, and it's close to home & always open. Courteous help, and quickly delivered hot food. Although the restaurant is usually busy between 5:30-7:30pm, I've always found a table to have a good hot meal! Prices are average and dishes are prepared very quickly! I never leave wanting for more food. Always Tasty & hot! Also, I like trying the hot desserts! I've tried asking for custom made desserts & they've accommodated me......Check it out! Always a reliable place to eat at! read more

This is one of my go to spots for dependable quality food. I usually get the wonton noodles, and the yang chow fried rice. The portions are very generous and the food isn't too early. The desserts are very good and I highly recommend the mixed fruit tapioca drink and the fresh mango with black sticky rice. If you're looking for a place for a good meal and great dessert, look no further! read more

I came here to eat last Friday, on the 13th of May with my little brother, in the afternoon. I ordered the Beef Stew Noodle soup while ordering a Braised pork belly to go. The service was okay, there were only 2 - 3 other couple of people there. I finished my food, paid, and left. Later that day, I started getting sick, stomach cramps, nausea, minor vomiting. 7 days later and a visit to urgent care and missing work for 2 days out of this week so far. Daily and night I was experiencing diarrhea, my behind is bleeding from all the liquid stools I had. I called in yesterday night to make a complain to the manager, who was name Matthew. He took my information down like if he was taking an order. Then Matthew, the manager told me to have a good night. No empathy for what I am going through from eating there. Where was at least some fake expression of concern? Why would someone who is suffering from food poison have a good night? Just told me his general manager will call back. (Still waiting on the call now...) I would suggest the Phoenix in Arcadia over this place, at least there is good services at the Arcadia location. Just avoid this location, unless you want to end up with food poison. read more

Hmm, another Phoenix location that just opened up in Temple City. This Phoenix Kitchen doesn't skip a beat in their decor and looks very modern and similar to their other locations. They have a back parking lot that can be accessed through an alley on Encinita Ave or Alessandro Ave or just park right up the front on the street. They have outdoor seating with some really comfy heaters sitting above you on the ceiling. Service is really quick and all the workers are nice and direct. The only knock about this Phoenix location is that the quality of their drinks weren't that great. I ordered the mango tapioca drink and while there was a lot and i mean a lot of tapioca, the mango was almost non existent, also it wasn't just my drink that was lacking, the mixed fruit was also not present and the lemon ice tea my friend got was way too sweet than it normally is. I also ordered the appetizer platter, it was decent but seemed like something you'd buy at an Asian market in the frozen aisle, it contained 3 dried shu mai balls, 3 shrimp egg rolls, 3 curry puffs that are like pork samosas, and 3 mini buns that reminded me of a Chinese doughnut, it also came with a tangy sauce and condensed milk. My cousin ordered the indo fried rice, it was moreso like a tomato red rice with squid, and it isn't spicy at all, even though it said it was supposed to be spicy. read more

They always run out of tiramisu. When I asked the lady told me to come earlier and another lady start speaking in mandarin and said something apparently funny and all started laughing. I don't know mandarin. It's extremely rude to do that. Not coming back. read more

The Hainan Chicken rice and the fruit drink with various fruit pieces and tapioca is yumm yummmmm. They have plenty of choices on the snacks and drinks, so go ahead, take ur pick. read more

I have been a Phoenix customer for many years. When I requested a specific food try usually pretty good about it. I bought a to go order speficically with NO EGG, due to highly allergic reaction from it. This menu is not the first time we ordered from this place. But this specifically evening, the chef is new and decided to put the egg, in the food, even though i told the manager 'No EGG'. Sure enough my poor kids started to get an alergic reaction. I had to shoot an EPI pen on her. So, not only she suffer from the reaction, she didn't ended up sleep until dawn. I called the mgr directly and she apologize for the negligent the chef had caused. The next morning i received a call from the district mgr, apologizing and offer me a $20 gift card. And if I want to get more, i have to go thru their insurance company which requires me to contact my kid's doctor, to say that its true that my child is using EPI pen. I did greet in touch with their insurance company. The hassle for the negligent that the chef had caused, are so easily justify bye the insurance company. And if i don't give them the proof off them, i would not get reimbursed. As for any other compensations, i guess, just a sorry over the phone from the district manager and an offer of $20 gift card. That's the value of a life for them. WoW..... Since i was called off for a family emergency outside US, i haven't been have a chance yet calling my pediatric to request the letter and i will; as i remembering to express my feeling about this establishment. Now I know that Phoenix's value in their customer service and human life, its just $20 and a 'sorry'. read more

This is a more current upbeat style of Chinese food restaurant that offers a fair amount of dishes with a variety of dessert choices. The atmosphere is clean and modern with free parking in front or rear. The food is very good but not spectacular and is priced moderately. Service is good. read more

Hate the poor acoustics here but love the desserts: cream custard Asian pudding, black sticky rice cold dessert, and egg puffer/ waffle. The meals are okay. The Alhambra location seems to be better for meals. Service is meh read more

Pretty good food combination for young and old people they have the more traditional foods as well as the newer fusion types of food

I was very disappointed at this particular Phoenix. I ordered the durian rolls because there were 4 of us and the picture in the menu showed 4 pieces. The waiter brought out 3 rolls. I asked him the picture in the menu showed 4, how come he only brought out 3. Jack, our waiter was very rude. He said the restaurant ran out of 4 pieces rolls. I asked him so would there be a discount. He said no. I asked to talk to the manager and Jack said the manager was sleeping. He talked to us in a very unprofessional manner like very annoyed. I loved Phoenix, just not this one. We will not go back. Thank you for a very unpleasant experience. read more

Phoenix Kitchen - Really 3 rolls for 5.95? The menu showed 4 rolls. What a ripped off!!! - Chinese Near Me - Temple City, California

This is the horrible horrible experience ever!!! We were happy they are opening a new one super close to our place at the beginning... until we went for a dessert after dinner... Only ordered total 3 desserts, one came out wrong order, one taste super bitter, one came out even without the spoon..... ( hello? how am I supposed to eat it? use my hand???) NO Napkins either, self-service!!! I don't understand, the desserts are all pre-made, why it took so.... long to just get them??? They are so slow and not efficient , when I wanted to pay for the bill, it took even longer .... I always tip good, this is the very first time I feel like they don't even deserve anything!!! We will definitely not going back again, I rather drive further to the Arcadia one!!! read more

Bad service , came in before 9pm , sitting there for 30 mins , not even one waitress/waiter come to take orders until my friend came in @ 9:20pm . Raised our hand then one of the waitress came around .. Bad service read more

Phoenix Kitchen is the newest and most recent branches in Phoenix establishments! I like how there is a location even closer to home! So thats a plus! My favorites is the Lychee Green Tea because well I mainly enjoy green tea drinks, but I like how this drink is just the right amount of sweet. It's not packed full of sugar its balances it out. I also really like the Lettuce Cup, It's something that could be found at the other chains as well So I grew up eating it as I used to go to the one in Alhambra with my family a lot when I was younger. read more

Open late. Open during holidays. Good food. That's all I need. Tried this sesame mochi with green tea ice cream, which was so much more amazing than I thought it'd be. Chicken wings, spicy udon noodles, some lettuce wrap appetizer, spicy indonesian seafood fried rice or something-- all yums. Good place to hang out with your friends and eat late at night:) read more

The staff is very helpful and quick. Always there when you need them, or they at least look at everyone so you can wave them down. The food on the other hand can be a hit and miss. I like one of their food a lot. The sliced meat with rice and an egg on tip. I don't think that's the correct name, but that's what it is! That one is yummy and filling, always a favorite for me. Their desserts are sometimes good sometimes not. One of my favorite snack/dessert is the Hong Kong style egg waffle and they serve it here! One time it was good, light and crispy. The other time it was pretty bad, dough-y, a bit tough/hard and very limp. There other desserts can be good, but it can also be bad because they put too much water or not enough of some other kind of ingredient. So I would just be aware that it can be good but it can also be eh. read more

Stopped by on a late Wednesday night. Split a mixed fruit shaved iced. And it was pretty good. My first time trying a shaved ice like this. The service was okay. But I really came in for the tapioca drinks. They're out of this world! read more

Came here because my usual Chinese takeout place was closed. And I was looking for a quick alternative. The fried rice was amazing, nice and fluffy and not salty! Shrimp wonton soup was okay but good for a cold night. The passion fruit green tea was excellent. And the shrimp egg rolls were fantastic! Will definitely be coming back again and the service was fast and friendly read more

I grew up with Phoenix kitchen it is one of my favorite restaurant. I've been to the one in Chinatown, Alhambra and Arcadia. The food is delicious and the wait staffs are very friendly. First time here at Temple City and it was great. Got my order of chow fun and shredded chicken along with their chicken wings. Great food and great service. read more

Their food used to taste better but recently i ordered the pork and 1000 years egg porridge and hainan chicken rice, they taste nasty.

Mostly comfort food and great service! We always come for lunch on weekdays at lunchtime. One of my favorite food was hainan chicken with chicken broth rice. And the service was fast and very friendly!love this place so much . read more

This new location is by far the nicest Phoenix of them all, with new modern tables and chairs, decor and fixtures, and semi-outdoor seating with a waterfall wall. Expect to find all your favorite Phoenix favorites here, such as the fried rices and noodles which make great comfort food especially late at night, tapioca coconut milk drinks, and pudding and mochi desserts. This location is also open later (midnight on weekdays and 1am on weekends) than most of the other stores, so it's nice having a late night spot in this area of the 626. read more

Convenient, efficient, and consistent. Comfort food done right. Might be slightly overpriced compared to other places but value is getting harder and harder to find nowadays! read more

The food is pretty decent here, though I'm not a big fan of the price. Casual atmosphere with decent staff. Food usually comes out pretty quickly. My favorite is the hainan chicken rice; they make it pretty well here. read more

I like this location better than the one in Arcadia. It's bigger and doesn't feel cramped. Service was good and fast

The best spicy salt chicken wings. So delicious.

Good, fast, cheap, decent portion sized Chinese food that is open late. Me and the boo have been here once a week for the last 3 weeks. Not the most attentive servers, but nice enough. read more

Excellent and attentive servers. Very delicious food. We always order hainan chicken, korean sauce udon, and mixed fruit tapioca for drink. Highly recommended! read more

It's like an Asian Utopia... Everyone is nice and courteous, even the patrons? Nice but freaky at the same time. P.S food is Freak'n Awesome! read more

This is not the full restaurant. They only serve limited dishes, in a very small portion. This is just like the branch in Arcadia. Mainly for drinks, snacks or fast grabs. However the price is nothing but. Food is decent like any other Phoenix. However, it's not quite enough on the portion size for the price you pay. read more

We ordered Hong Kong Style Beef Flat Rice Noodles, Seafood Fried Rice w/Garlic, and Green Bean & Seaweed Dessert for pick up. We were so underwhelmed by the noodles and rice but ate them anyways since it was our dinner. Both lacked any flavor and did not have the slightest hint of "wok hei" which you expect in Chinese cooking. Also, the seafood fried rice had 3 shrimp cut into very small pieces and a handful of tiny squid tentacles - hardly the right to call it a seafood dish. I can make better fried noodles and rice here at home. I did however thoroughly enjoy my hot green bean dessert soup. It hit the spot and is the reason I am giving this place 2 stars. read more