Very terrible service. There was hair in my food. The waitress was soo rude when I asked for another one she put it on the edge of the table and left. Everyone in the kitchen is rude and aggressive. When me and my friend walked , we were yelled at the sit on the right side of the table. Very very rude people I won't be going back. The male waitress was the only nice person in that place. The rest of the people are rude asseholes. read more

It's my first time ordering takeout and they charged $0.25 per plastic bag. This is completely unreasonable and way too expensive. Just by selling 4 plastic bags, they make $1. This is a deceptive practice toward customers. I am totally dissatisfied with the way this is handled. read more

I'd been coming here for the past 20yrs, Annie is such a good person and always treats my family and I very nice. The food and the bubble teas are amazing, that's why I'm here at least twice/month every winter read more

Pho Tai - Bubble tea - Vietnamese Near Me - Burien, Washington

We've been here a lot, so often in fact that the lady who brings the pho to your table recognizes us. The pho broth is tasty, you get lots of meat, and the prices are decent. I don't understand why people don't give this place higher ratings. Sure, the ambiance isn't perfect, but it's a pho place in a strip mall. The food comes out quickly and the staff are usually friendly. I do wish that they had flakes in chili oil, but alas, Sriracha will suffice. read more

Pho broth was really good, service was good. Table was dirty when we sat down to eat.

Always my go to pho spot around the area. Their pho is really full and flavorful. Just your convenient pho mom and pop shop.

Extremely very bad customer service, order to go and my order was wrong and have to go back from house to the restaurant again, because my order was missing items, the guy is there he act Extremely rude and condescending. I will never order or eat there, because the service is extremely poorly. I will tell family and friends never go eat there or order to go. read more

Rotten bean sprouts to go with my number 18 large pho, no thanks....15.00 bucks for a large that is equivalent to a cereal bowl. The only way this place could be considered good is if the only way you personally know how to cook is through a microwave....bad bad bad. Service is the basic water and bowl of pho brought to table and never checked on again. As for ambiance honestly what ambiance? To each their own but this is below the standard of literally any pho I've had ever... read more

Do not recommend. The service was unacceptable; rude and refused to give me a 2nd glass of water Also, I am shocked that they are still open. They had buckets of soy sauce in the corner of the women's bathroom. Apparently they lack space read more

Amazing food and service. 10/10 would recommended everyone is so nice. I got the pho tai and the broth was so flavorful and the beef was so tender. read more

This review is for the branch at Tukwila Mall, Pho Tai location : Excellent beef stew Phó, just the right amount of meat with fatty layer, the correct amount of red pepper spice, and fresh veggies like basil, Jalapeño, and sprouts on the side. read more

See all

Rainy weather = pho day! Ordered #1 Pho Tai (steak) to go and two fried egg rolls. Pho Tai is only open for take out right now due to covid. I got home to find my pho Tai and two spring rolls (fresh, non fried). I was pretty disappointed because I was craving crunch, however, these were still delicious. I've been here to this location 4 or 5 times now and they usually meet my expectations. read more

Pho Tai - Vietnamese Near Me - Burien, Washington

If I could do zero stars I would. I CANNOT stress this enough. Please do not go eat at this place!!! We found a COCKROACH in our food!! This is not okay. This was one of my favorite places to come eat with my husband and my kids. We came in around 9pm today with my mother in law, my father in law, my 5 year old niece and my son who is 1 years old. The first thing that happened when we walked in was that they banned us from sitting on the left side of the restaurant and the excuse was and I quote "this side no please sit on the other side of the restaurant because we already cleaned this side." My husband and I being understanding of the situation chose to follow and sit on the right side of the restaurant. We ordered four number ones and one kids pho meal. As I stated before this was one of my favorite places to eat so it didn't come to my mind to check the food thoroughly. The kids shared a kids pho. I didn't start eating yet because I was feeding my son his pho. I Then took 2 or 3 bites out of my food. My father in law was in the middle of eating his food when he found a dead cockroach floating in it. I WAS SO DISGUSTED I LITERALLY PUSHED MY PLATE AWAY AND TOOK AWAY THE KIDS FOOD AS WELL. What kind of restaurants gives out food especially to KIDS with cockroaches in it?? I can't imagine how sick my son and my niece can get from eating food that was contaminated with cockroaches. Us as adults it isn't that bad but kids? Really?! This makes me so upset. We called over the waiter and the only thing he said was "the only thing I can do is discount one plate." He wasn't even surprised that there was a small cockroach in the bowl. We didn't grab the waiters attention so that we can get discounts. This wasn't a stunt we pulled so that we can get free meals. This was a dinner we wanted to enjoy as a family. We brought kids to this restaurant thinking that it was a safe place for them to eat. We then grabbed the attention of someone else who worked there and showed them the cockroach in the food. She stated "we keep our kitchen clean. Maybe the cockroach fell from the ceiling." I got so upset because she was trying to make It seem like it was our fault the food their restaurant served us had a cockroach in it. Unbelievable. THERE SHOULDN'T BE COCKROACHES ANYWHERE IN THE PLACE WHETHER THAT'S THE KITCHEN, THE FLOOR, THE CEILING. THIS IS A GIANT HEALTH CODE VIOLATION. Please be aware when eating here and CHECK YOUR PLATES. Especially if you have kids. This is not a form of getting attention or anything. THIS IS SOMETHING THAT REALLY HAPPENED AND NEEDS TO BE TAKEN SERIOUSLY. This is highly unacceptable and I will for sure be calling corporate and the health department first thing in the morning. I took the pictures and videos I could but one of the ladies who worked there snatched the plate away because she didn't want me to film. read more

Pho Tai - Vietnamese Near Me - Burien, Washington

See all

Fast service. Great tasting pho!. Went for late dinner, it was quiet with a few other customers here. read more

Pho Tai - Menu 2023 - Vietnamese Near Me - Burien, Washington

We love coming to this restaurant. But this morning me and my daughter went around 9am , my daughter order iced milk coffee. She seen a hair inside her drink . I ask the server to replace it please ,she look at it and shaking the plastic cup , she said about 4 min to made a new one . NO SORRY or CREDIT IT . even just sorry word from them none ,I was so disappointed .Hopefully next time they will check what they serve and know how to apologize at least. read more

Pho Tai - Hair on the drink . - Vietnamese Near Me - Burien, Washington

See all

The young guy in the front was very nice. After ordering our pho he brought out the veggie plate. Immediately I noticed all their mint leaves were covered in black/dark spots and the jalapeños looked really dry. I found a small grey bug on the mint leaves as well. I let the guy know and he disposed of it then filled the plate back up with more. Same, dark spots and he touched the stems of the mint with no gloves so it grossed me out a bit. They were nice when we asked for extra lime and the pho (steak & brisket) was pretty good. I feel like they were generous with the meat. We used to come here a lot but it's been a while. Their food safety rating is at "Okay" . I won't be back until they get better unfortunately. Check your food before you eat!!! read more

A very popular spot for causal and quick dine in or take out pho and rice plates. I've been to this restaurant over 30 times and the food quality and service is very consistent. I always head to this place for a cozy meal on a rainy Seattle day. I either like to order the Steak and Brisket Pho with a fried egg roll or the Grilled Chicken Rice Plate which comes with an egg and fried egg roll and a side of soup. Located in Burien Plaza so there is plenty of free parking. read more

Pho Tai - Steak and Brisket Pho (regular size) - Vietnamese Near Me - Burien, Washington

My sister and I were in the neighborhood and decided to try some takeout pho (which I'm not a fan of takeout and only eat pho when I can dine-in but with the pandemic... I had no choice when I was mad craving some pho. We ordered our togo, I asked for steak AND brisket but of course I get home to find pure disappointment when my steak was missing. But that's not why I dinged this review 4 stars although now I'm second guessing the rating of this review. I saw this restaurant had such a bad rap I wanted to boost it a bit for the food's quality but considering they misheard my order and messed up... I should remove one more star. However, I'll let it be because the pho itself was actually pretty delicious. The main reason I wanted to ding 1 star is because we drove like 5 minutes from the restaurant and my broth was cold. I even put it in the microwave for an extra 3 minutes and I expected it to be piping hot but it wasn't. I feel for a restaurant to do togo orders, they should at least make the broth hotter than usual so when you get home, at least the noodles will soften up nicely like it does when dining in. I know I can't expect it to be the same as being served 5 feet from the kitchen but if I'm driving 5 minutes from the kitchen... is that a tall order? Other great qualities included: plenty of beansprouts, lime, and basil, sauces were a plenty, and like I mentioned, it tasted good but slightly lacking in flavor with the broth. Although my sister who is a huge fanatic of pho had no complaints! read more

This place has roaches!!! Please everyone be careful and TRIPLE CHECK your food if you do decide to eat here, I don't want anyone to get sick from this dirty place. They say the kitchen is clean well hire a exterminator to get rid of the rodents read more

I have tried different locations but I narrow down to my favorite spot in Burien only. Their pho hits different than other Pho Tai locations. Service is great n the quality is on point. read more

I've come here easily over 13 years. Good fried roll and pho, spring roll and noodle bowl. When I was pregnant I could only stomach pho. When my daughter was born she also loved it. We would go regularly after moving to Burien. Everywhere we moved we had to find a Pho place. Now she is 19 so that tells you I am making a solid review. I have eaten here for years. Now I can order from west Seattle. Personal note: Thank you for feeding me!!! read more

Very rude lady at the front desk didn't want to sell me pho beef broth to go. She over charged me too. Side of soup was 5.95 and I got two fried rolls at 2.95ea but my bill was $15.33 with no itemized receipt. 10am Monday November 6th. Very sad because I love their broth here.... Lilly Pho is close by for next time. read more

The food is really good! Nice & hot, perfect amount of flavor in the broth to enjoy. Nice way to stay warm on a rainy day. the service is straight forward while making me feel welcomed. has lots of seating to enjoy the food with friends or on your own! ~ read more

Pho Tai - pho chicken w/ spring rolls! (: - Vietnamese Near Me - Burien, Washington

Service is quick. Meatballs and steak pho is about the only dish I like though the spring rolls look popular. Given the large bowl is $1 more than the small, you have to order the large. Be warned, if your bill is $14.60 because you got a large, and you leave a twenty dollar bill, they will assume you meant to leave $5.40 as a tip and not bring change. This happened to me twice although I said "please bring the change". My math is they think you're leaving over 30% tip for a basic lunch. Service wasn't THAT good. Come on guys don't be lazy, bring the change and let the customer decide how much to tip. read more

I've been going here since 2008? This was the go to spot, but over the years, the quality has declined like most places. New ownership and I think it's just too expensive to have a business in Western Washington these days. Portions are a bit smaller and now I have to actually ask for tea. Oh well. If you need a pho fix. This is one place to get it. Brisket and tripe pho. read more

Pho Tai - Brisket and tripe pho - Vietnamese Near Me - Burien, Washington

Their food is delicious but they are very disrespectful. I ordered to go so I can eat at work on my break. I always ask for hot sauce and silverware because there isn't none at my job obviously...she huffs and she tells me there's some in the bag but hands me 2 packets of siracha sauce, I get to work and there's no silverware or other siracha sauce in the bag. They always have an attitude when I come in here. They clearly don't like their job. Also asked for the boba and it was hard and uncooked. read more

Update Still a pretty bad place to eat. If you want to have waitresses taking your orders with bad attitudes, sticky tables and bugs in your food, then this place is for you! Can't even eat your food without the druggies coming into the restaurant and disturbing the peace. The bathrooms were even dirty. Do I recommend you eating here? No. read more

New owners. 2 months ago. And the guy that found the cockroaches brought them in. The bus stop is literally right there at the corner with police patrolling and staples this is just like the other franchise Pho Thai. It's spot on for pho. Awesomeness. You can order extra veggies on the side one bowl is enough for two, deep texture. Very proper. read more

Rude staff never agian will I spend money here. Incorrect order and incompetent management learn communication skills. Do better! read more

In terms of pho, this place has legit pho.. though not the cleanest. I grew up eating pho in the Burien area and this is the real deal. The broth is flavorful, there is plenty of meats in the dac biet and they serve it with sides of bean sprouts and Vietnamese herbs. The staff is ok - nothing to rave about but nothing to complain about either.. I mean, it is a casual pho establishment so I'm not expecting much. You will have to ask for water, refills, napkins, etc but that's expected as well. They don't have the lavish establishment or the free cream puffs, but I enjoyed the pho and it definitely hits the spot when I'm craving it. read more

Pho Tai - Pho Dac Biet - the special - Vietnamese Near Me - Burien, Washington

Today our state went into phase 3 reopening! We were craving pho and this is one of our go to places for hot broth to warm up our tummies. Our usuals "Pho Tai" never disappointed us since our first time coming here (what feels like eons ago). We always request for the staff to steam the sprouts so our soup stays hot. Seating is every other table and the wait staff have their masks on throughout our visit today. The patrons who order to go were requested to wait outside for their orders to be delivered to them. The only time I felt uneasy was when one of patrons who were eating sneezed or coughed but that is the risk I will need to take if I'm eating outside. So looking forward to getting my vaccine hopefully in May for better peace of mind. read more

Pho Tai - Fresh Basil with steamed sprouts - Vietnamese Near Me - Burien, Washington

See all

Food is ok, but dont come this restaurant. shitty attitude and customer service. Tables and floor feel sticky.

This is not the best pho place but it's decent enough for me to come back often. The price is reasonable and they give you a good amount of meat! I usually order large number 5 to go! I sometimes dine in as well. The staff is ok. The floor is dirty. You will have to ask for certain things like water and extra napkins sometimes. They are sometimes inconsistent with their pho such as the broth and the amount of meat given, but those are like 3 out of 10 visits. I would give them a better score if they were more consistent and more friendly at serving us! If you just go for the food, this would be a decent place. Don't expect exceptional service though. That's why whenever I am in the area, I would buy to go pho and keep it in my refrigerator in case I crave for noodle soup late at night. I have been to the Pho Tai place in Southcenter as well. They are not even worse. So I guess I prefer the Burien location. I sometimes order rice platter and they would give such a small serving of pork chop! They should consider their rice platter portion again as I find it so ripped off whenever I need to order rice platter for my boyfriend. Overall for the convenience, this is the spot I usually come. read more

The service isn't friendly and it's a hole in the wall type of establishment, but their pho is very good and well priced. They go above and beyond with the portion sizes. I recommend their number 3 pho menu item! read more

horrendously rude staff. They got my order wrong, and when I called to ask about it they cussed me out and hung up on me. 10/10 do NOT recommend this horrible place. read more

Me and my family have been going to this place for 15 years now, many of the workers know us and or recognize us whenever we go, in fact one of the female workers is a really good friend of ours and she is extremely kind, the pho is always good, we haven't tried much of the menu besides that because it's a family favorite but the times we've tried other things they've been really good, sometimes customer service is a little bad but it can get really busy and I understand the stress that gives the workers so it's fine, definitely recommend this place I love it and I hope it stays for a long time. read more

The food here tastes really good which is the only reason I still order here....Boba though isn't cooked thoroughly. And customer service really sucks. read more

Had the brisket pho and fried egg rolls. Fresh veggies clean tables, friendly waitresses and cashier. Tasty broth though could have been a bit hotter temperature wise also nice amount of brisket and noodles, tasty egg rolls too. This is my second time dining here. I'll be back to try another dish. read more

Best broth in town! Love their pho tai, gyoza, and chicken Katsu. Only down side is the prices have slowly climbed since COVID. I hope they bring them back down. The staff also handle the homeless, mentally ill, and drug addicted very kindly when needing to redirect them back out. read more

Food is really good ,but costumer service is trash specially a lady in the morning she had the worst attitude.