Love philz, however lately they've been super understaffed so it is sad to see the quality go down and the wait time increase due to that

Philz is my favorite coffee! I recently made a mobile order and accidentally chose the wrong location, I told one of the barista's and she did not hesitate to help me out and remake the drinks at this location! My drinks were also made to perfection. Love this location!! read more

Philz Coffee - Iced caramal coconut & iced oatmeal cookie - Coffee & Tea Near Me - San Ramon, California

Place is spacious and located at the front of The Lot. Parking can be difficult unless you plan to stick around and just park in the garage. I'm on my way early morning to commute to work. So I decided to order myself a philtered soul. Got to the counter and was given my order. I grabbed it and set off to work. On the freeway and decided to finally take a sip. But all I got was practically watered coffee! Thats it. No hazelnut. No nothing. Was stuck at my desk at my work drinking disappointment. read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

4+ This location is at the City Center - the shopping center that feels like San Ramon's de facto downtown area. If you've been to a Philz, then this place is pretty standard - and I mean that in the best way possible. Came here with my nephew to get some beverages because I needed a bit of a pick me up. There's always a good variety of specialty drinks as well as the staples you usually find in a coffee place. Service was friendly, we came in and I ordered the seasonal tiramisu beverage (hot). I thought it was really tasty and as delicious as expected from a Philz. This location could get a little hectic, since it's one of the most high foot traffic spots in the San Ramon area, so parking gets a little busy as well. If you don't mind walking a bit, I've always had luck in the parking structure near the top. read more

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Ash was totally amazing ... He totally made me 3 drinks to make me happy . i felt like man he totally did t have too do that but he did .. thank you Ash for making my experience amazing read more

Philz is a solid staple for a reason. While the coffee itself is dependable, the real draw here is the vibe. It has a great atmosphere that makes it an ideal spot to hunker down and study or get some work done. The Mint Mojito and Tesora blends are usually my go-tos. I love that they have good dairy-free milk options like oat and almond milk, which pair perfectly with their unique brewing style. If you're looking for a comfortable place with plenty of seating and a welcoming environment, this is a great choice. read more

Good Philz coffee location. Plenty of seats inside and outside. Very busy but they have the standard good service

My husband and I went to this location for the first time today after eating udon. The baristas were rude. The cashier seemed annoyed that we were even placing an order. The barista Jenna needs to project her voice louder. Could not hear our orders being called out in a busy noisy coffee shop. Also she did not place the name labels facing out, so it was very difficult to tell where our orders were. I used to be a barista during my younger years, and you have to project your voice. 2 stars because at least the coffee was good, but long wait because we couldn't hear our orders. 1 star for customer service read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

I usually order ahead on the app--it's convenient, and it's how I discover their new drinks. Most recently, I tried the Caramel Cardamom Karma and didn't make any modifications because I wanted to experience it as intended. Unfortunately, it was way too sweet for me. Given how pricey the drinks are, I actually got out of my car and went back inside to ask if they could remake it with less sweetness. The staff was accommodating, and the drink was definitely better the second time--still a bit sweet for my taste, but more drinkable. A couple days later, I went back and stuck with my usual Mint Mojito. I know what I like--no idea why I stray from it sometimes! I like to sit outside if possible and people watch. I've never been one to sit and do work there or study. I just can't, but lots of people do. to each their own! read more

Philz Coffee - Holiday menu - Coffee & Tea Near Me - San Ramon, California

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Short Story: One of the best Philz Coffee stores! Long Story: I have been coming here for a few years and this store rocks! It's spacious, located in a nice mall, has plenty of parking, plenty of seating, and Wi-Fi. I usually get my go to decaf and sit outside to enjoy the weather. In addition, the Crow Canyon mall has lots of shops nearby for food as well. Verdict: I'm going back for sure! read more

Recently due to dieting, I want less cream non diary options, the staff is nice, very helpful, friendly warm environment, I love how one can customize the drink to one's personal taste : no ice, small size, almond milk, medium cream mint mojito. Cashier was super nice and explains: customization is what Philz is all about. Had a great time. read more

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Iced Tesora (Medium Cream, Medium Sugar). The drink is pretty standard. I wish there was a sweetness that was in between medium and light. I think medium is slightly too sweet. Giving this a lower rating as it can get busy at this location. I once had to wait 45 minutes for a drink. Make sure to order ahead of time! read more

Philz Coffee - Iced Tesora - Coffee & Tea Near Me - San Ramon, California

We love Philz- it's our favorite Bay Area coffee chain. We frequent Philz often and have our regular orders (soul train for me, philtered soul for him- sweet and creamy for both). Unfortunately the coffee is not consistent and the last few times we've went, we've had horrible experiences- specifically with a barista named Alex. Every single time, the coffee comes out like coffee-scented water. We've asked him to have them made again and they're no different. I wish we were able, especially in the app but also in person, to select the barista we'd prefer. Coffees nowadays are not cheap and it's disappointing to frequent a popular chain that doesn't offer consistency and varied qualify depends on different baristas. Our favorite breakfast item is their sausage burrito. Soooo good with the cholula, but please make the portions bigger!! This should be twice the size for the price. read more

Perfect way to start the morning. Both the mint mojito and philtered soul were great, though I slightly preferred the soul for its nutty aftertaste. A certified Bay Area classic! read more

Philz Coffee - Mint mojito - Coffee & Tea Near Me - San Ramon, California

Philz has been my go to coffee place for the last few years and I was so happy when we recently moved that there would be one close by. I used to input my order as "medium" sweet and but since coming to this location, I have to put as "sweet" and I still don't taste the sweetness and have to take the time to ask them to fix it. I don't think there's a consistent recipe (number of tea/tablespoons?) when someone wants medium or sweet coffee, just depends whose working. The drinks have been tasting watered down. When at home, I put a teaspoon of brown sugar and thats usually enough. Additionally, as a recent review mentioned, seems they're always short staffed. I always order ahead of time and it's never ready at the time it gives in the app unless I show up 10+ mins late. I was told at a different location that the order queue is automated but other locations seem to always have it ready. Otherwise, great location. read more

We did a big order at the counter and I truly appreciate that they were efficient and ready for the busy Friday. They had so many baristas all ready to go we didn't wait long at all for our drink order. We did 8 drinks and variety of pastries, but was in and out of in 15 minutes. Parking was convenient since it was in the corner and had a curbside pick right outside their location. read more

Now I know what all the hype it about. Philz Coffee is a delicious cup of Joe. The baristas here specialize in pour over coffee. All cups are made to order and is worth the little extra cost. I drink my coffee black and decaffeinated and savored every sip. I can't wait the location in Pleasanton to open up. read more

Philz Coffee - Pour over decaf - Coffee & Tea Near Me - San Ramon, California

I stopped here for a quick coffee while waiting for my daughter to finish a class nearby. I ordered my typical: Mint Mojito lightly iced with oat milk and honey. The service was good and quick and the employees were friendly. My coffee didn't taste as good as other locations, it was lacking...something. It tasted a bit more watered down possibly. I would revisit again as they possibly had an off moment making the drink. read more

The coffee here isn't good anymore. The last couple times we have been here the drinks tasted super watered down read more

Philz Coffee - Burnt bagel - Coffee & Tea Near Me - San Ramon, California

Ordered 2 hot specialty drinks. Went to restroom, came back, sat for literally 20 minutes while Jazzy made 8 drinks all at once, keeping them behind the counter until all were made. Drinks were lukewarm, didn't have time to wait another 10-20 for him to make them again. No sweetener in drink at all. Seemed very upset when he added some for me. He then pushed it back onto the counter, into hand spilling it on my hand and arm. He didn't apologize nor offer a napkin. When I asked for one, he nodded his head and said, by the register. Didn't make eye contact once. Long time customer and never had an experience like this. Other customers at the time were visibly irritated as well. Please teach this guy some costumer service if he's going to make people wait 20 minutes when it's not even busy. The guy next to him was churning out drink after drink one at a time as they were made. read more

Well, even though they have locations in Chicago, apparently I had to go to California to try my 1st cup of Philz coffee. While the friend I was with was raving about it I was still unsure, but went with the gingersnap coffee, and I have to say it was smooth and delicious. I like how you build your coffee based on the level of sweetness, cream, and other options. While there isn't one near me now that I'm back home in Illinois suburbs, I would definitely seek it out to go again. read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

I love Philz but the San Ramon location is my favorite by far! I've been here numerous times - to work, catch up with friends, or grab a drink before starting the day. There's a lot of seating in here and free wi-fi, however not many outlets so definitely come with your devices charged. Lots of windows so it's well lit. Lines can get long at times but usually clears up fairly quick. The drinks are consistently well made! The baristas are welcoming and always ask and check if your drink is well made to your liking. read more

I'm a big Philz fan, but this location is a little off in terms of vibe and consistency of the drinks. I have been on a Philharmonic kick and came here for the sweet and creamy version, but the drink came out more like medium sweet and medium creamy. Came on a Saturday morning and it was very busy. I'm glad I ordered ahead on the app to save time. read more

I miss having a Philz in my neighborhood ever since they closed down all the stores in the East Coast. Since I was in the area, I knew I had to stop by at least once to get one of my favorite drinks. I got a MOCHA TESORA which wasn't too sweet and hit the spot. I liked that I could taste the espresso pretty well through the strong chocolate flavor. It was pretty busy during that Saturday late morning. The line was pretty long and most tables were occupied. I would recommend ordering ahead if you can. The plaza outside in general is super packed with many cars trying to find parking. Good luck, haha. read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

I am in San Ramon everyday and I started going to this Philz when it first opened. It was good for a little while amd steadily started going downhill in both service and quality. It became so bad that I simply deleted the app. and got my fix elsewhere. After a couple years of this I finally tried one more time today and was reminded of why I stopped going here in the first place. The service is slow, and disorganized. The barista that is supposed to be making your drink is very rarely the person that puts your drink on the bar. The baristas are not courteous at all. I could look past all of this if the coffee was good/the order was correct but that is rarely the case. I do visit other philz locations from time to time and they don't seem to suffer from these problems as much. This location is a bit of a bummer and there's other options around that I don't need to deal with it. read more

I came in on my way to see family for Thanksgiving with my husband. It was so busy but the baristas were so nice and they worked hard to get our drinks to us as fast as possible. It took a little while but the drinks were delicious and worth it! Special shoutout to Adrienne who was extremely kind to us & recommended drinks for us based off of our flavor profile. Def coming back soon!! read more

I ordered my coffee at 8:50 AM. The sites said my coffee would be ready at 9:05 AM At 9:10 AM the barista had made three other coffees that was to be delivered at 9:10 AM and overlooked my coffee. The manager was very rude and brushed me off and said they were busy and I said there was no excuse to skip my order just because you're busy he said have a nice game. He was very rude and not sound very sincere. read more

This was my second time visit here. Since the line was long to order, I decided to place a pickup order on my phone. My order confirmation said it would take 10 to 20 minutes, which I could understand because it was busy. I kept looking and listening for my name to be called as I stood there for 30 minutes. Finally I asked the cashier about my order she explained that it was way off to the side and had been ready for 20 minutes but the name wasn't facing forward and I never heard anybody call my name. The coffee was warm at best and my toasted bagel was average. I expected better service especially since some guy who look like a manager wearing a San Francisco Giants hat must have seen me standing there and didn't ask or say anything to me. My order # was e429c903 read more

This is one of the newer and nicer Philz Coffee in the Bay. Lots of natural lighting from windows and actually spacious shop. Delicious drinks and clean shop. Solid customer service, but the wait is much longer than most average coffee shops since it's always busy. It usually takes 15-25 min on average from order to pick up. read more

This Philz was great - the same quality and service you expect to see at all their Bay Area locations. My experience was consistent and without any issue. Inside, it was clean and I was able to park myself and stuff at a table with power outlets. The restroom was well kept, too. If I'm in the area and need a coffee while working, I'll stop by this Philz. read more

Love love love Philz Coffee. My go to is the Iced Rose Coffee. Wish they had one a bit closer to me, but the 10-15 minute drive isn't too bad lol. The coffee is always on point and I appreciate the baristas effort they put into making each drink to your liking. When they call your name, they ask you to take a sip to make sure it's exactly how you want it! The customer service is always good, and I really love all the natural lighting inside. They have indoor and outdoor seating! A great morning pick me up :) read more

Philz Coffee - Iced Rose Coffee - Coffee & Tea Near Me - San Ramon, California

I can always count on Philz for a caffeine boost. My go-to is Tesora with light creme and no sugar. Staff were very friendly. Drinks made correctly every time I've visited. 4/5 stars for the really long wait if you order in-person, but seems like most people mobile order. Highly recommend pairing a coffee with a double-baked almond croissant (supplied from Starter Bakery)! read more

3 baristas talk to each other and loud n no mask. This is a drink and food shop. I don't want to taste the baristas's saliva!!! Plus all the coffee not fresh make and pour out from a plastic jam :( Please go to Starbucks if you looking for a fresh make cold coffee!!! read more

There are a few tricks to know ahead of time. The coffee and food is fab so do yourself a favor. 1 order online ahead of time. The counter is always busy often with 3 FT baristas. So order ahead and avoid the wait. This location learned it during COVID so that is how the locals get it done. 2. The baristas are super nice and want you to sip before you leave to confirm it is just right. Great service. 3. The savory scones are that good. 2. read more

I stopped by this Philz Coffee location hoping to get work done and it was honestly not the best location. Though they have free, fast WiFi and plenty of tables, most of the tables were occupied when I arrived. Only one table was located near a power outlet and the group that was seated there looked like they had been camped out there all day. While the background music in the cafe is not particularly loud, the sound of conversation from so many different groups is definitely a distraction if you're trying to get deep-work done inside. That said, there are a few tables outside that are significantly quieter if you're trying to hop on a Zoom call. I would definitely recommend bringing along your noise-cancelling headphones along if you intend to sit around for a while indoors. There is a single bathroom stall near the back and while it's not the cleanest, it gets the job done. Overall, if you're in this area and are looking for a spot to get some work done, I would walk a few shops down and head to Fieldworks instead. read more

I've been to Philz a couple of times. And their coffee and service has been top notch both times. The Iced Honey Haze with whole milk is my favorite. And the flavor profile for the Mint Mojito is weird, but good. When u pick up ur drink from the coffee bar the Barista will ask u to take a sip to make sure the drink is to your liking... and they are serious about remaking it for u if it's not right. read more

I love that this location is conveniently located at the City Center Bishop Ranch so I can easily grab a cup of coffee after a meal. I got a medium iced Philtered Soul (sweet and creamy) and my boyfriend got a medium Mint Mojito and we both loved our drinks. The barista said that the mint mojito was her best work and we completely agree :) There's a few tables inside but it gets pretty busy and loud, so it'd probably be more ideal to come here with friends than for work. It also looks like they get backed up with a lot of mobile orders, so I'd keep that in mind if you're planning to order ahead. read more

Philz Coffee - Medium Philtered Soul and Mint Mojito - Coffee & Tea Near Me - San Ramon, California

This review is for the staff! Philz drinks are always excellent (I'm partial to sweet and creamy anything), but the people are even greater. This happened a few months ago, and I still remember it! My 6 month old was in the swatting-everything phase, and she suddenly swung at my husband's hot chai tea latte (he only took one sip!). It spilled everywhere and a Philz employee immediately came with a broom and said "Chai latte right? I'll make you another one!" Mind you, the cafe was super busy. We had ordered a small and he came back with a medium. I wish I caught his name, but I wanted to share that I'm so grateful for his kindness because both hubby and I were on our last brain cell that day ha! read more

I consistently order ground Tesora coffee for my household. This evening I went to pick up my order and an incredibly sweet woman with a genuine kindness who knows I am a sped teacher always takes the time to ask me how I am. Today I wasn't great but she reminded me that showing up for students is the most important and to take care of myself. Philz has great coffee but they are great people too and for this I will continue to come back. read more

Friendly staff, clean place, and coffee to love. Strong coffee. One complaint, parking sucks on rare occasion and drivers who can't drive are barreling around in that parking lot - but that's not Philz's fault! Good spot for sure. read more