Ruff House has been amazing. My fur baby loves coming here. She loves the staff too, as she's…read morealways asking for scratches. What I love about this place are the web cams, I love watching my baby play with the other dogs. I recommend this to anyone thats looking for a daycare or boarding. I've boarded my dog here as well and love that I received updates and photos of her swimming lesson.

Ruff House always does a great job taking care of our pup whenever we go out of town. The staff…read moregenuinely adore our pup, as we can always see on the live video that's conveniently available to view during the day. We are excited to recommend the Ruff House to our friends when they ask.

Our dog was boarded here for a few days. They took great care of her and she got a bath. They sent…read moreus pictures of her during her stay so that was comforting knowing she was doing good and in great hands. At pickup, she came out happy and smelling clean with this cute bandana. Multiple dogs in our family come here and we would definitely recommend and use them again.

Milo always comes home looking adorable! Thank you for taking such great care of him and doing an…read moreamazing job every time. We truly appreciate your kindness and attention to detail. Highly recommend!

Brought my three dogs here for an evaluation prior to boarding and we loved it! It's very clean and…read morethe staff was friendly and engaging. My neighbor referred me here, and her dog loves it! she gets excited when they pull into the parking lot Thanks Leia :)

I rarely leave negative reviews, but I feel other pet owners deserve to know about our experience…read more Our pets are family--they're not "just dogs." This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Health Issues This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Care Instructions and Facility Handling I was also disappointed that Duchess's care instructions were not updated during check-in. She is no longer a puppy and no longer chews, yet her paperwork still reflected outdated information. Because of that, she wasn't given the blanket or bed that should have been placed on top of her cot. This should have been caught and corrected by the staff during the check-in process. (I was also told I was unable to leave her blanket and toy from home, which should have been communicated at the time of reservation.) While watching the facility cameras, I also saw another dog placed in Duchess's room for a period of time, although I was never given an explanation as to why. Later, I learned that Duchess had been moved out of her room around midnight because the room needed to be painted. I was never notified that she had been relocated, and I found that very concerning. Communication and Monitoring Concerns To make matters worse, I was unable to access the cameras during the night. Around 3:30 a.m., I became worried because I couldn't see Duchess and had no idea she had been moved. I called the facility, but no one answered. As a pet owner, that was incredibly stressful and upsetting. Customer Service and Response When I called after bringing Duchess home to discuss everything that had happened, I was shocked by the manager's response. Rather than showing concern or empathy, I was told, "Well, you signed a waiver." While I understand that boarding facilities require waivers, a waiver should never be used to dismiss a customer's legitimate concerns or excuse poor communication and preventable issues. That response left me feeling that Duchess's well-being--and my concerns as her owner--were not taken seriously. Overall Experience Any one of these issues might have been understandable on its own, but taken together, they reflect a lack of communication, attention to detail, and accountability. I understand that boarding facilities care for many dogs and that no facility can completely eliminate the risk of contagious illnesses. However, I do expect accurate records, clear communication, transparency when changes are made involving my dog's care, and compassionate customer service when concerns are raised. After two disappointing experiences and two hefty vet bills, I can no longer trust this facility with Duchess and will not be boarding her here again. I hope this review encourages the facility to make meaningful improvements so that other families--and their beloved pets--don't have a similar experience. Our pets can't tell us what happened while they were away, so trust and communication are everything!!

I'm so happy I tried this veterinarian clinic. I switched on 4/1/2026 because I had a feeling that…read morethe other vet clinic in Norco was gauging me $ Well I was correct. Im so happy I switched to this vet clinic they are wonderful! I came in with my cat who had been vomiting every morning for the past couple of months. The doctor decided to first change his feeding time before we did lab work. Sure enough that's all it was. He's doing great now. I'm so glad they didn't charge me $700 lab work just to tell me his labs are fine. The staff here are so loving and gentle with your fur baby. Make the change! So glad I did!

I brought my mom's 15yr old dog here for euthanasia after using a different clinic for her other…read morelittle dog a few months ago and it was a huge difference. They took us back to the comfort room right away and made sure he was as comfortable as possible. The room had a soft rug on the floor as well as a soft blanket on the exam table. Having to fill out the paperwork is the worse part but they were efficient with it and then the tech came in to take him for his catheter. This clinic is cage free to help with stress and the tech even tried to give him some peanut butter. They gave us a few more minutes and the vet came in. It was as smooth and easy as something so hard could be.

Dr. Ables and his entire veterinary team are absolutely incredible. I brought in my Belgian…read moreMalinois--who can be a lot to handle--and they showed nothing but patience, understanding, and genuine care from start to finish. They never made me feel rushed or judged, and they took the time to make sure my dog felt as comfortable as possible. You can tell they're not just skilled at what they do--they truly love what they do. Every interaction felt thoughtful and intentional, and their professionalism gave me so much confidence that my dog was in the best hands. It's not easy to find a vet team that balances expertise with compassion this well, but Dr. Ables and his staff absolutely do. I'm beyond grateful and wouldn't trust anyone else with my dog's care. Highly, highly recommend.

We brought our Rottweiler here because he started getting a hotspot on the top of his head. Turns…read moreout he had double ear yeast infections. The staff here was so amazing. Everyone was very sweet and good with him. We literally were able to call and walk him in with no appointment. They brought us through a side door because he was not a happy dog at the time and they put him in his little room. He had to be sedated and his fur had to be shaved. I thought this was gonna cost us close to a couple thousand dollars, but it did not. It was not as expensive and I've always been super skeptical about going to a veterinarian because I feel like some of them will take advantage of your sick pup, but this place did not. They seem pretty honest. They helped my dog and took really good care of him. I would definitely recommend this place if you're looking for an honest pet hospital.

They are terrible in costumer service and how they treat dogs. My dog is a Maltipoo and they shaved…read moreall of her hair because she had some knots, like it was the first time my dog has knots, they never did that before, never. I have been taking my dog for years to this place, now something has happened, for sure. They didn't take responsibility for it UPDATE We don't need to be banned, we won't come back even if it's free. Here are pictures to proof your incompetence UPDATE Why are you guys deleting pictures of my dog "before and after" it could be because that shows your incompetence..? You want me to be polite..? We have been going to your place since you guys opened and my dog has always has the same hair and mat. No excuse to do what you guys did Don't try to excuse your incompetence Yes, you called my wife for permission to cut some mat but never mentioned that you were shaving her whole body. Help me understand here, 9 years, we have taken our dog with you guys for 9 years and NEVER did this, NEVER. You guys always brushed and tidy with the same hair and mats and this time you couldn't do it.....this time shaving was easier. You said #7 now and when I called you to complain you said #5 to me, so what is it..?

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

My regular groomer requested us not to bring Lola back because she's a king shepherd and was just…read moretoo large for their services . I called evolve Canine Academy and they took their time getting to know my shepherd before they put her in the van to go get groomed. They sent me updates with pictures showing that she was comfortable. I trust the owner and will hire their services again.

We purchased a 10-lesson package for our Doberman, Vicky, who is now almost two years old. Both…read moreVicky and our family have improved so much by following all the exercises Chris recommended. Vicky is much happier now and truly looks to us as her point of reference. She is so enthusiastic about working with us, which has made our time together much more enjoyable. Walks have finally become a relaxing experience rather than a source of tension. We plan on bringing her to day care soon so she can spend time with other dogs in a safe environment, supervised by Chris's expertise. Highly recommended!