We boarded our two dogs for the week of June 28 with the expectation that they would be well cared for while we were away. Unfortunately, our experience was deeply disappointing and upsetting. The facility advertises that "if concrete pens are not for you, then this isn't the place for you." In reality, what we experienced went far beyond that disclaimer. When we picked up our dogs or rather, when family had to retrieve them because we no longer felt comfortable leaving them there one of our dogs appeared noticeably dehydrated and in poor condition. It was heartbreaking to see. We became concerned that our dogs were being confined to cages for the majority of the day. When we asked the owners to provide any proof or documentation showing that our dogs were not kept in cages all day, they refused to provide anything. The attached text message exchange reflects that interaction. Our concerns became serious enough that we made arrangements for family members to pick up our dogs early rather than leave them at the facility for the remainder of our reservation. No pet owner should feel compelled to cut a vacation short or scramble to find someone to rescue their pets because they have lost confidence in the care being provided. To make matters worse, I had to argue with the owners to receive a refund for the unused boarding days after our dogs had already been removed from their care. A refund for services not provided should have been offered without hesitation. I cannot recommend this boarding facility based on our experience. We entrusted them with members of our family and were left feeling misled, frustrated, and deeply concerned about our dogs' well-being. Pet owners deserve transparency, compassion, and confidence that their animals are receiving appropriate care. Unfortunately, that was not our experience. Please don't take your pups here. They deserve better! read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

I'm so glad I found Pawtroopers. It was my first time onboarding my little pup, so I was a nervous. But after reading reviews and meeting Diane and Eric I knew he was in good hands. He had lots of fun and I'm glad he got to play with other pups too Definitely would recommend Pawtroopers to others! Thank you both for ur service read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

Honestly a waste of time. Communication was slow, vague, and all over the place. I asked simple questions and got answers like a leash is "for walking"... no way, really? Then they tried to say "heel" just means getting your dog next to you, which is completely wrong. Heel is an actual trained command with structure and control, not just standing beside you. Same thing with "come"--no clear explanation at all. If you're charging for dog training, you should be able to explain basic commands without sounding confused. Instead, they just kept pushing me to come in for a quote instead of being upfront. Didn't feel professional or knowledgeable at all. Wouldn't go here. read more

I have not yet boarded with them. But my interactions with Diane have so lowered my anxiety level! My dogs have an evaluation coming up in anticipation of a stay. I have either texted or spoke with 4 other places in my city and Paw Troopers are by far in the front running. Update- I won't be using PawTroopers after all. There was a breakdown in communication. They are kennel free and dogs are crated inside at night. I have big guys who are not crate trained and my old guy especially would not be happy surrounded by a bunch of happy dogs. He is a grumpy old man who likes quiet, unless it is his barking and long undisturbed naps. But I very much think Diane's place would be the perfect for most pups. read more

After searching for over a month to find the right place for my Rottweiler, Athena, I'm so grateful I found Diane and Eric! For three years, Athena loved staying with my awesome friend who ran a doggy daycare and boarding out of her home on an acre and a half, but when she sold her house and moved out of the area, I was worried I wouldn't find someone who would understand and care for Athena the same way--especially being a Rottweiler, since not everyone understands the breed. From the moment I met Diane and Eric, I knew this was it! They were incredibly professional, kind, and welcoming. Athena felt comfortable right away, and when I picked her up from daycare, she was happy, well cared for, and even smelled amazing! The real confirmation came when I brought her back to board her--she was so excited to see them and greeted them with a wagging tail! That kind of reaction says everything. I drive from Orange County to Riverside just to board Athena with them because it's 100% worth it. I highly recommend them and completely trust them with my girl! It's such a relief to know Athena is in such good hands. read more

Paw Troopers - Athena smiling with her new friend Vader! - Dog Walkers Near Me - Riverside, California

Good place for your dogs They are the best sog trainers Very trustworthy and efficient read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

We sent our Max to the 4 week youngling bootcamp. BEST.INVESTMENT.EVER.! Diane did such an amazing job with our Max. He was able to complete everything we wanted (no jumping,nibbling,basic obedience,potty training,leash training and crate training) in that time. They kept us updated throughout the entire 4 weeks with pictures and we could really tell how much he enjoyed it there. They love and treat your pet like their own. I can't think of a better place to have your pet trained or boarded. We have already booked with them again for boarding. It really is like a home away from home. We cant thank them enough! Love, Maxipooh,Ashley and Steven read more

Paw Troopers - Max and his Paw Trooper toy! - Dog Walkers Near Me - Riverside, California

My dog Lady has stayed here several times and she always has a blast! Always happy to go back

Paw Troopers does an amazing job with our 9 year old pup! We took him through a 4 week training to work on leash pulling / walking, leash reactivity, and socialization. Results vary of course depending on dogs age, type, and what they have already been conditioned on. Mozzie came back obedient and is an amazing walker now. His socialization has gotten better as well. He still needs work on his reactive behavior but those are things we will continue to work on with them. They're great about keeping in contact and checking in to give advice. They truly care about your pets like one of their own. Would highly recommend training programs and private lessons ! read more

I had my pup Loki there for the first time today and he loved it. They were so good about answering all my questions and keeping me updated on how he's doing. He was so happy there. He will be coming for boarding for sure he came home ready to eat and sleep. I would recommend Paw Troopers in a heart beat. read more

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I love this place they take good care of your fur babies I highly recommend if you want your fur babies to be in great hands this is the place they send you photos of your babies having a blast read more

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My babies LOVE LOVE LOVE it here! We have two big dogs (one a puppy cane corso & one cane corso/Lab) and they love the space and play time they get here. We get full updates throughout their stay, photos & videos. Paw troopers are very quick with response time and are very trusting. They pick up locally so once their vehicle hits my drive way my dogs immediately know they are going on vacation and jump for joy (literally). We have been a loyal customer of paw troopers for almost a year now & wouldn't go anywhere else. read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

Pawtroopers is hands down the absolute best place in California to board, train, daycare your animals. I have personally used them 3 times from Oregon to board dogs. With each dog they were the first safe spot these dogs had ever had. It was important to have them in the most safe and comfortable environment and their kennel free boarding paired with the incredible love, skills and kindness the owners have for the animals made the entire experience not only for the dogs but for me as well the most caring, loving and worry free experience. Their facility is so cute and set up perfectly to keep the dogs happy, busy, stimulated, learning and safe. They were very responsive from the beginning until the end. They had zero problems with accompanying one of the dogs to the vet. They administered medications, as well as provided food and treats for the dogs all at the most reasonable price for the care given. They provided photo updates and great communication along the way. The dogs were even sent home with cute little goodie bags. It was amazing every time. The dogs gained a sense of love, kindness and stability while being able to decompress and I gained a really great boarding facility as well as a really great friend. I work with alot of dogs, rescues, shelters, boarding, etc in California and I will trust Pawtroopers with my dogs life over and over as well as their ability to train and provide you with ongoing tools over anyone else over and over. Thank you for existing. I've attached photos of the pups at Pawtroopers and one of each of them when they got to me. Happy pups! read more

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Where to start ! I mean I highly recommend Pawtroopers My serenity loves going to pawtrooper land it is literally Disneyland for dogs! Besides the hard working team training my girl I love that I found such a great doggie program ! read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

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We left Freya with Diane for 6 nights of boarding, as well as some food possessive behavior training as we begin to prep for bringing a new puppy into our home. Freya came back with an encouraging report on her food aggression behavior with other dogs that has us much more comfortable making the decision to bring another dog into our home! Freya seemed to have had fun with Diane, her family and the other boarders! She came back POOPED and has been TKOd since we picked her up. If you have a GSP, you know how hard it is to tire out this breed! Will be using Diane for all future boarding needs!! read more

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My dog is a husky mix rescue who is dealing with the recent loss of my elderly dog. Paw Troopers we're understanding of Finn's unique needs. read more

Paw Troopers - Finn at Paw Troopers in Riverside - Dog Walkers Near Me - Riverside, California

March 2022 update my husband & I placed our two Goldendoodles for two week Boot Camp! My dogs love her & her husband!! Amazing people. I can definitely see a difference in my pups behavior has really changed. Plus they had soooo much fun! Definitely recommend them Best boarding, doggie daycare, and amazing attention from Diana and her husband. Our pups have never been boarded. They both boarded with her, I was nervous since our Goldendoodle had never been away from us especially for 10 days. They were so happy, we got constant updates, and I felt extremely comfortable leaving them with her and recommend Pawtroopers to any family looking to leave their pup dog boarding, daycare, or training You really don't know how much it meant to me that you guys loved them like one of your own. ‍ ‍ read more

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We left our for baby with Pawtroopers for a 4 week puppy bootcamp. Diane sent us videos and pictures of her to see how she was doing. I know they treated her like one of their own fur babies. Definitely recommend them. read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

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First time clients per previous reviews we had to check them out for our Mamba and Prince. Very lovely couple greeted us and informed us via text how long bathing and brushing was going to take. We're very pleased and looking forward to visiting them again for their multiple services being offered at affordable rates. Excited for our fur babies' new daycare!!! read more

Paw Troopers - Fur babies Mamba & Prince - Dog Walkers Near Me - Riverside, California

I brought my dog here for daycare and let them know in advance that she's a very anxious and shy baby in new environments with new people, but she will warm up the second time around. Needless to say, they were super patient and sweet to Juniper. After I dropped her off, they sent me pictures of her and a few updates on how she was doing without me even asking which I appreciate so much! I can't wait to bring my dog back the second time around so she can really show her colors to Pawtroopers :) read more

Very thoughtful and thorough taking care of our baby. Definitely improved in lunging and daily walking routines after a 3-week boarding training. Throughout the training Diane would send pictures and videos of the process, which was wonderful. Our dog loves Diane and Eric, when we had the follow up training, she was more than excited to see them. Could tell they treated them with care and love. By the way, communication was easy and responsive too. read more

Paw Troopers - Happy face - Dog Walkers Near Me - Riverside, California

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We originally had requested puppy boot camp with pawtroopers. When we first signed up our pit Bane, they told us on his first week of training that he had separation anxiety and we had to extend his training to 3 weeks. Diana and her husband Eric were working on his indoor behaviors as we made it clear Bane was an indoor dog. We would get pictures and updates via text and again he was sleeping indoors. After his training we decided to use their services again on 7/20-7/22 on 7/21 in the morning we received updates that he was doing fine. On 7/21 later in the night during our vacation we then received a call from Eric that our pit was at the Vet hospital in critical condition. They told us that they left him sleeping outside in an outdoor crate in a shaded area with a single bolted crate, if you own a pit you know that is not strong enough to keep a pit in. My dog as I mentioned, suffered from separation anxiety and as he saw them leave he pushed through the crate and got out. As mentioned on their site they told us our fur baby would never be left unattended and they broke their own rule. As a result my dog was attacked by either another dog or worse a coyote neither Diana or Eric were able to give me concrete details as they don't have cameras and were not there. We were told that they went out to eat and when they returned they found my dog outside their property on the ground. We were 3 hours away from the Vet were they rushed our dog and we didn't make it.This has been the worst experience I have ever had to cope with and as a result of their negligence I no longer have my dog. I asked for them to warn their customers about the possibility of other aggressive dogs or coyotes and all they did was try to sweep it under the rug and they never mentioned anything to their customers or on their instagram page. As a concern dog parent I ask that you ensure to do your due diligence before leaving your dog here over night. We later found out that they also lost another Pit under their care and same thing due to another aggressive dog in the area. As professionals they should be transparent with their customers and update how they are updating their facilities and training to ensure that these instances don't ever happen again.During my experience dealing with them it has been unpleasant and total unprofessional behavior . read more

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Paw Troopers were fantastic with our two kitties!! We were nervous about leaving them with anyone as they have never been left behind anywhere except at home, but Diana and her family made them feel at home She sent many pictures that showed them getting comfy all over her house (since she doesn't just keep cats confined to a small space like many boarders do). One of our cats has a special diet and has to take medication, and Paw Troopers was happy to accommodate. I LOVED that Diana wanted to meet our pets before boarding them so that all parties could get to know each other ahead of time. It shows her commitment to her business and to the comfort of the animals. Best of all, I could tell that when it boys were leaving, both she and they were sad to part, meaning that she really does open her heart to the animals. I highly recommend Paw Troopers for your boarding needs! read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

I'm a foster mom to a 1 year old, not yet fixed pitty named Scott. Scott had to board and did training at this facility for 6 days. It was great! They assessed Scott and gave me tips on how to improve his behavior. They told me and the rescues that he needed more training, which he really does. They also kept all of us updated throughout his stay. In those 6 days I've seen improvement. He doesn't jump on people as much and has stopped nibbling on people. His behavior has definitely improved in his short stay with them. I can't thank you enough for what you did for Scotty. I highly recommend them! read more

I will keep it short but sweet. If you want a place and people who will take care of your fur babies like their own, look no further, PAWTROOPERS got yo back!! Diane is super nice and will send you pics and videos to update how your fur baby is doing. We used to leave our baby boy at the Pet Hotel inside PetSmart but I'm glad I found PAWTROOPERS. I can tell that our cat had a fun time with Diane and her family. *We also got some freebies from PAWTROOPERS when I picked up our boy. Thank you guys!!! read more

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I took my 5 mo. old lab/heeler mix puppy for boot camp training. They were so knowledgeable on the training he needed. He stayed with them for two weeks and came back to me as a new puppy. He had been out of control with jumping and biting. Eric and Diana worked with his training every day. He was socialized with other dogs and quickly took to the training he needed. Since he has been home and with my continued training, he is so sweet now. I plan on taking him back for a day now and then to keep him up on everything he has learned. I would highly recommend Paw Troopers for anyone that needs training for their dog. Thank you, Eric and Diana, for all the care you gave my fur baby. read more

My dog was away for 10 weeks! While my family was going through a difficult time, PawTroopers were there for me and helped to meet my needs and those of my dogs. My dog went for more socialization with other dogs and basic leash training and more obedience, and he left as a member of the family ! I would definitely recommend as they are a family owned business who genuinely love dogs ! read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

Just want to say Thank you guys so much for letting willow stay with you guys. We called so many other boarding places and they kept telling us no. We will def be bringing her back to you guys for boarding and training and you day spa and whatever else you guys offer for our fur baby. read more

Paw Troopers - My fur baby - Dog Walkers Near Me - Riverside, California

Omg I couldn't have picked a better place for my dogs. I was updated constantly on their progress. They were there for 3weeks. And I feel such a huge weight off my shoulders when it comes to my furr babies when I got them back. They were able to show me how to maintain the training at home so all the progress doesn't fade away. My furr babies loved it there. I will definitely be taking the back even if it's just for overnights. Thank you sooo much for everything you guys did!!! You don't want to pass them up best place u can entrust ur furr babies with read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

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Eric was great. How do I know the minute they met Eric they were friends. Jaxson was the one I was most concerned with as he is particular who he likes but when came back was kissing him all over. Dogs don't lie Eric was their friend. read more

My family and I did a last minute trip for Memorial Day weekend and I was so thankful they were able to board our dog Ella. My kids were so sad when we left her, but the owner was so sweet and sent quite a few pictures and gave us several updates on Ella. Ella has on and off ear issues. I wasn't aware her ear was bother her when we dropped her off. They went above and beyond on taking care of Ella and cleaned her ears and put a cone on her, so she wouldn't bother her ear more. She went as well taken care of and I would recommend. Ella even made a kitty friend :) read more

Chowder had first lesson with them today and we happy about their professional service read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

Diane was very responsive and was able to take in my dog in the next day due to unexpected emergency! My dog's first boarding and I have to say that it was a great experience for him to socialize with more dogs on a daily basis! Diane was very great and constantly updated me about my dog! Training is included in boarding as well! Definitely recommend Paw Troopers! read more

When you leave your fur baby in the care of others especially someone who says they are professionals you are expecting that professionalism. Unfortunately this was not our entire experience with Pawtroopers and Diane and Eric. Our pit bull puppy (now deceased) was under their care twice, once during a 3 week board and train stay and the second for 2 daycare (overnight) stays. During training Diane informed us that our Pit Bane appears to be suffering from extreme separation anxiety (he would cry for long periods of time, push against the crate, and try to get out) when he would not see someone in sight. This was something that was continuously being worked on which is what we were told. Bane was a young puppy when he first stayed with Pawtroopers and had previously been in a shelter so we knew this would be something we wanted to first work on with him. After his initial stay with Pawtroopers we were informed and saw that his behaviors did improve slightly but his separation anxiety was still there. Because we had used Pawtroopers previously and because they were aware of his behaviors we chose to use their service because we thought they would be able to support him the best. Unfortunately this was not the case. During Banes stay from 7/20-7/22, Bane was housed outside in a single latch crate. Bare in mind Bane was only an indoor dog and slept only indoors (never outdoors in our home). On 7/21 Eric notified us late in the evening that Bane was in critical condition and the vet wasn't sure if he was going to make it. We quickly called Eric to ask what had happened. Eric informed us that they had stepped out to grab lunch near their home (was told they were gone for 15mins). As they were leaving Bane saw them and began to cry and howl. Bane was being crated outside. When Eric and Diane returned from getting their food they found Bane laying in the ground with multiple injuries and with a low pulse. Bane was quickly rushed to the vet and was being kept alive through CPR in order to attempt to save his life. When I asked them why Bane had been put outside to sleep, Eric informed us that they had reached capacity of crates inside with smaller dogs and they chose to put Bane outside in a crated area with other dogs. We had to rush 3 hours away (we were out of town) in hopes of making it to see Bane but unfortunately we did not make it in time. When we arrived at the vet, the nurses moved us to a separate room and had the main doctor talk to us because they were suspicious of Banes injuries. The vet had informed us that at first when Bane was brought in Eric and Diane had told him they weren't sure what had happened that they had found him laying on the ground with a weak pulse. But Bane had severe head trauma, multiple lacerations on his body, and a large gash wound near his abdomen and two front legs. The vet stated that the injuries at first were indicative of him possibly getting hit by a car because he was bleeding from his nose and ears. We explained to him the information we were told by Diane and Eric and all the vet could really say was that it was possible he could have been attacked by a larger animal but they could not conclude it. When we finally met with Diane and Eric again they just explained that they theorized that Bane might have jumped over the neighboring fence to eat someone else's food (dog) and that could have been a reason for the attack, however when we asked them the following day if they had any cameras in the area they informed us that due to connection issues the wifi would not reach due to how far away the distance would be. I asked Eric if he had checked the neighboring area to see if any other dogs had possible injuries similar to being in a fight with another dog but Eric stated that he was not able to find anything. Diane shared with us a picture of the crate used for Bane and it was a single latched crate that was easily pushed and broken out of by our Pit Bane who was over 45lbs. His crate at home is an extra large crate with 3 latches and even that can be hard to hold him when he has his episode of separation anxiety. The reason for this review is more to inform new and continued troopers to make sure you ask any questions and ask where your pets will be staying if indoors or outdoors and to ensure that supervision is in fact 24/7 because from what we're told, the dogs were being left unsupervised when they would go out to grab lunch. Please due your due diligence for the safety of your pet and others. We hope that Pawtroopers is able to be transparent with their customers and be able to provide them with clear descriptions and follow through their contract of constantly supervising all animals. And if they are over capacity they should inform their customers and let them know that this may change where their pet may sleep and this should help the owner make a better decision on whether they want to use their service or not. read more

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By far the best. I unfortunately had to leave out of state for work. Diana is amazing, she took care of my little girl daisy. Daisy was more full of energy and joy. Daisy's even more responsive to commands. Diana's training and daycare are excellent. I recommend 100%. read more

Paw Troopers - Dog Walkers Near Me - Riverside, California

Signed up my Goldendoodle for a month training with Paw Troopers. My son would not last 5 mins in a room alone without our pup biting or jumping on him. I always had to keep them in separate rooms. Ever since he came back from training they cuddle together, sit next to each other, play together. Trainer was great at keeping you updated, always available to ask questions, so easy going. They truly have a passion for pets. Already signed him up for daycare. We do have some corrections to work on at home with our pup and I love that Paw troopers is always quick to answer my questions and willing to help me correct the problems at home. read more

Diana and family were real patient and and professional and at the last minute when I really needed a temporary boarder for my CockaPoo "Lola" they came through at the last minute. Mot only are they genuine but really good people and without a doubt would and may need to doggy day care again. I would truly recommended them. read more

We took our Siberian Husky to stop her nipping/ bitting. Diane and Eric were amazing. They treated her like their own. I see a big difference in our dog. I will use her now for our boarding needs. They also gave us suggestions on toys. I recommend Diana and Eric to train your fur baby Carlos read more

The best of the best!!! Diane was amazing, response time was very fast. I had a short deadline to be gone for work for two weeks and she worked with me, understood the situation and we got my foster pup in. She helped me out in such a huge way. They worked with my new foster pup and sent updates on a regular basis. Odie had so much fun that he's going back for some day care fun. Thank you guys so much! Your an amazing couple in this doggy world and I'm happy to have found you read more

They were terrific with our 10- month old bundle of energy, and we will definitely board with them again.