I recently used Kristy's Animal Care Service to pet sit my dog Stella for two nights, and I…read morecouldn't be happier with the experience. Kristy was amazing--she sent regular photos and updates, responded quickly, and truly went above and beyond to make sure Stella felt safe and comfortable. Stella is a Min Pin/Chihuahua mix and can be very nervous around new people, but Kristy was so patient and gentle that Stella warmed up to her in no time. It gave me so much peace of mind knowing my fur baby was in such caring hands. This was my first time using a pet sitting service, and I'm so grateful it was such a positive experience. I would absolutely recommend Kristy to anyone looking for someone trustworthy, attentive, and genuinely caring. Thank you again! We will be using her again!

We boarded our dog with Kristy for two nights last weekend and we are so happy with how easy the…read morehandover was, the backyard is a dog's paradise to explore, she and our dog seemed to bond great from the first minute. We received video and photo updates and he truly was having a blast! Thank you again!

I recently went on vacation and had an extremely difficult time finding boarding for my XL American…read moreBully. Riverwalk would not accept his breed regardless of temperament. Another facility in Norco, Animal Care Services, said his DTAPP booster needed to be in his system for at least two weeks. Unfortunately, I was only one week away from leaving, and they would not make an exception. When I first called Smart Parke, the staff member I spoke with was very kind and reassuring. She told me I could bring my dog in for a private evaluation and mentioned that he already had an appointment scheduled. Unfortunately, it later turned out that the evaluation had not been booked correctly, which initially added stress to an already overwhelming situation. Despite this, Brooklyn completely stepped in and saved the day. She accommodated me without hesitation, handled everything professionally, and ensured my dog was evaluated properly. He passed with flying colors. From the moment I met Brooklyn, I knew my beloved pup was in good hands. She is clearly confident and comfortable with large dogs and genuinely enjoys her job. She is also wonderful with people. As a worried fur mom, Brooklyn completely put me at ease, calmed my nerves, and gave me confidence that my dog was safe and cared for. The fecal test came back with no issues, and her communication and organization were excellent. When I dropped my pup off, Brooklyn unfortunately wasn't there, and I worked with Brooke instead. Brooke was kind and responsive via email, which I appreciated. However, she did not seem as confident handling large dogs. She did not provide a collar long enough for my dog's neck and asked me to put it on myself. When I asked how long each of his three daily one-on-one sessions would be and what they entail -something I felt was important given the $150 per night charge--she was unsure and gave me an answer but initially made no effort to find out or confirm the answer. After I insisted, she called out to a manager who was sitting nearby with her door open, to which the manager gave a different response - the manager did not come speak with me until the very end and barely addressed me. Lastly , Brook said I would get a report card daily and when I didn't get one for the first day I emailed the store to which Brooklyn clarified the report cards are for regular boarding and didn't come with private. Despite this I ended up getting one each day which put our whole family at ease. While Brooke was polite and responsive, she appeared somewhat intimidated by my dog and lacked some key knowledge. That said, she did follow up promptly and answered emails, which I am grateful for. Overall, I give Smart Parke a 10/10 specifically for Brooklyn and the system she runs. She is exceptional with dogs and people alike, and her professionalism, confidence, and willingness to accommodate made all the difference in what could have been a very stressful experience.

I rarely leave negative reviews, but my experience with Smart Parke's customer service -…read morespecifically with Brooklyn - was beyond unacceptable. If I worked in an establishment where quality of care and hospitality is on the forefront, I would put her in the back of the house - immediately. She has no business answering customer inquiries, she's a detriment to your establishment and reputation at that. I'm truly appalled at what I experienced. On May 8th, I texted to reserve a vaccine clinic spot for my dog and was told I'd receive a follow-up call to collect payment and hold the appointment. I never received a call. A week later, I reached back out only to be told the clinic was fully booked because "they've been busy." What pushed this from frustrating to completely appalling was Brooklyn's behavior afterward. I asked if I could speak with another representative or manager. Instead of handling that professionally, she mockingly changed her tone and said "hello" as if she had transferred me to someone else -only to then admit it was still her. It was immature, rude, and incredibly disrespectful. When I explained I'd still like a manager to call me back, her response was: "She's going to tell you the same thing, just so you know we still won't be able to take your dog." The issue is not just that they dropped the ball on scheduling. Mistakes happen. The issue is the complete lack of follow-through, accountability, and basic professionalism afterward. Mocking customers who are calmly trying to resolve an issue is unacceptable in any business, especially one people trust with their pets. If this is how concerns are handled, I would strongly advise you to reconsider

We do not trust many with our pups! Our dogs means so very much to us and can honestly say that we…read moreLOVE Barktails! We KNOW that are dogs are not only well taken care of, but are having the time of their lives! Michelle and Joe always go above and beyond. We get updates without even needing to ask. Our pups practically jump out of the car when we pull up. We are beyond thankful that Barktails exists!

Amazing experience! We left our puppy for doggie day care a few times already and he loves it! He…read moredoesn't get shy anymore and gets excited to go inside. Michelle has always been flexible and accommodating to our schedule. We get constant updates through photos, videos and messages. It's amazing being able to feel comfortable leaving your pet with someone who is attentive, helpful and caring!

It is such a relief to see my puppy excitedly running to get into the facility knowing she's going…read moreto have fun playing with other dogs. The staff is friendly and there's always room for my puppy in daycare whenever I need it. Love this place.

most outstanding camp my dogs have ever been to sometimes I think I'd like to check myself in…read more Also, they treat him like you would treat your own family member! if you ever have questions or concerned about one of your family pets, they know the answers. If not, they get the answers they follow through. If there's any issues they call they notify you as soon as possible. They also have great training program. I recommend them to anyone.

This is a bit long, but stick with me, it's worth the read. :)…read more I want to share this because I know how overwhelming life with dogs can feel when things spiral out of control, and because truly great dog trainers are rare. Last year, I lost my dog Chloe. I had her for 15 years, and losing her completely broke my heart. Afterward, I adopted Lily, a multipoo who had never been out of a cage. She came from a puppy mill and was deeply traumatized. She shook constantly, wouldn't come to me, wouldn't let me touch her, and had severe anxiety. She was peeing and pooping in the house nonstop. I tried everything I knew. I tried love, patience, reassurance. Nothing worked. I was exhausted and completely at a loss. Then life threw me another curveball. A client of mine broke her hip after tripping over her dog and had to move into assisted living. I took in her one-year-old Schipperke named Daisy. If you aren't familiar with this breed, 'the little black devil.' Daisy is the sweetest, smartest dog in the world and also an absolute mischievous chainsaw in a tiny body. Endless energy, barking at people and dogs, running through the house nonstop, biting my neighbor on the ankle and even the gardener, and bullying Lily relentlessly. My house turned into chaos overnight. On top of that, I still had my 13-year-old dog Rocky, who is basically the best-behaved dog on the planet and thankfully not part of the problem. I didn't know what to do anymore. That's when I called Jennifer. Jen took Daisy for a two-week board-and-train, and when Daisy came home, she was a completely different dog. Not perfect, but honestly a million times better. She sleeps in a crate now, no longer bullies Lily, listens extremely well, and while she still barks, it's nothing like before. We're still working on it with Jen, but the transformation was incredible. After that, I sent Lily to Jen. What happened next honestly felt like a miracle. Lily no longer pees or poops in the house. She sleeps in a crate. She comes when I call her. She's happy. She plays. She acts like a dog now, not a scared abuse victim. She still has moments of anxiety and fear, but she is doing a million times better, and the difference is night and day. Jen didn't just train my dogs. She gave them structure, confidence, and safety. She gave me peace in my own home again. She understands dogs on a level that is rare, especially dogs with trauma, anxiety, and behavioral challenges. If you are struggling, overwhelmed, or don't know what else to do, I cannot recommend Jen enough. She is patient, intuitive, honest, and incredibly skilled. She truly changed our lives.

Great experience with in‑home dog training. Jennifer was patient, knowledgeable, and really…read moreunderstood our needs. We saw quick improvements and learned simple techniques we could keep using on our own. Highly recommend. She's the best!

It was our first time here and couldn't be happier. They…read morewere fast and my fur baby looks great Will definitely be returning. Thank you Shawn for taking great care of her.

Well, all as expected very good service!! I moved from this area but if I ever return, I will…read moredefinitely take my doggie back!!

The moment I walked in, I immediately had a really good feeling about this place!…read more You can truly tell how much care and thought has gone into everything -- from the clean and spacious environment to all the little details. There's plenty of room for the dogs to run around and play comfortably. What made me feel the most reassured is that they don't just "keep" the dogs there -- they actually spend time playing with them, observing their behavior, and caring about their emotions. If your dog wants to socialize and play with other dogs, they do require proof of vaccinations including Rabies, Bordetella, and DHPP. They also do a simple temperament test (around 20 minutes), which honestly made me feel they're super responsible and genuinely care about the safety and well-being of every dog. As pet owners, the hardest part about traveling isn't the distance -- it's worrying whether our fur babies are truly being cared for. At Dogden, you really get a sense of peace of mind. They understand dogs so well. It's not just boarding -- they treat every dog like a little kid and care for them with so much love and attention. When the dogs are happy, the owners can finally relax too Now I can travel without constantly worrying about my little baby at home

I've tried a few dog daycare spots in OC, and Dogden stood out to me. The space is large, clean,…read moreand feels well maintained. I appreciated that they take time to understand each dog's personality -- mine is pretty social, so group play worked well, but it's nice they also offer more private options. The turf and overall setup feel very clean, and there's no overwhelming smell, which I've experienced elsewhere. Staff were friendly and attentive, and I felt comfortable leaving my dog there. Overall, a reliable option for daycare or boarding.

Aurora took great care of my puppy for 2 weeks of boarding at the Anima Villa! I got photos,…read morevideos, and updates often, pretty much daily! She had a blast at the Animal Villa! She socialized with other dogs & cats and enjoyed every second of it. She got lots of love and snuggles, eat well & played well & went on car rides! She had a fresh bath before coming home too! 10/10 recommend! I almost forgot- she learned how to go up & down the stairs!!

Aurora took great care of my two cats! She always gave them a little love and pets. We were away…read morefor a few days and they needed drop in visits a couple of times a day since they're elderly cats on wet food. She made sure they were fed, their bowls and litter were clean and even cleaned up around the litter box. I also got regular updates on the fur babies during the visits. Highly recommend! Make sure to book her in advance since her customer base has grown over the past few months from recurring clients.

If only I could give 10 stars I never want to bring my dogs any where else again. Dorothy is a…read more professional and makes you feel so comfortable leaving your dogs in her care. She is the most knowledgeable person in respect to dog training, behavior, diet and breeds. You know your dogs are going to be cared for and loved and most importantly they aren't going to miss you while you're gone because they're having so much fun!

Dorothy's Dog house is a place your dog will look l forward to going. Our German Shepard would love…read moreto go there and was well taken care of. We even got videos of our dog playing. Thank you Dorothy for the love and care you give each dog.

Sarah is the most caring groomer and she loves the animals…read more She also groomed my neighbors dog who was very difficult.

Wanted to recognize dog groomers Marissa who cut Lucy, and Kayley who cut Rickie. Both groomers did…read morea wonderful job on. Y puppies Ricky and Lucy. I been going to Ambers for the last 5 years and the whole staff are always professionals and kind.