Brought my three dogs here for an evaluation prior to boarding and we loved it! It's very clean and…read morethe staff was friendly and engaging. My neighbor referred me here, and her dog loves it! she gets excited when they pull into the parking lot Thanks Leia :)

I rarely leave negative reviews, but I feel other pet owners deserve to know about our experience…read more Our pets are family--they're not "just dogs." This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Health Issues This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Care Instructions and Facility Handling I was also disappointed that Duchess's care instructions were not updated during check-in. She is no longer a puppy and no longer chews, yet her paperwork still reflected outdated information. Because of that, she wasn't given the blanket or bed that should have been placed on top of her cot. This should have been caught and corrected by the staff during the check-in process. (I was also told I was unable to leave her blanket and toy from home, which should have been communicated at the time of reservation.) While watching the facility cameras, I also saw another dog placed in Duchess's room for a period of time, although I was never given an explanation as to why. Later, I learned that Duchess had been moved out of her room around midnight because the room needed to be painted. I was never notified that she had been relocated, and I found that very concerning. Communication and Monitoring Concerns To make matters worse, I was unable to access the cameras during the night. Around 3:30 a.m., I became worried because I couldn't see Duchess and had no idea she had been moved. I called the facility, but no one answered. As a pet owner, that was incredibly stressful and upsetting. Customer Service and Response When I called after bringing Duchess home to discuss everything that had happened, I was shocked by the manager's response. Rather than showing concern or empathy, I was told, "Well, you signed a waiver." While I understand that boarding facilities require waivers, a waiver should never be used to dismiss a customer's legitimate concerns or excuse poor communication and preventable issues. That response left me feeling that Duchess's well-being--and my concerns as her owner--were not taken seriously. Overall Experience Any one of these issues might have been understandable on its own, but taken together, they reflect a lack of communication, attention to detail, and accountability. I understand that boarding facilities care for many dogs and that no facility can completely eliminate the risk of contagious illnesses. However, I do expect accurate records, clear communication, transparency when changes are made involving my dog's care, and compassionate customer service when concerns are raised. After two disappointing experiences and two hefty vet bills, I can no longer trust this facility with Duchess and will not be boarding her here again. I hope this review encourages the facility to make meaningful improvements so that other families--and their beloved pets--don't have a similar experience. Our pets can't tell us what happened while they were away, so trust and communication are everything!!

We do not trust many with our pups! Our dogs means so very much to us and can honestly say that we…read moreLOVE Barktails! We KNOW that are dogs are not only well taken care of, but are having the time of their lives! Michelle and Joe always go above and beyond. We get updates without even needing to ask. Our pups practically jump out of the car when we pull up. We are beyond thankful that Barktails exists!

Amazing experience! We left our puppy for doggie day care a few times already and he loves it! He…read moredoesn't get shy anymore and gets excited to go inside. Michelle has always been flexible and accommodating to our schedule. We get constant updates through photos, videos and messages. It's amazing being able to feel comfortable leaving your pet with someone who is attentive, helpful and caring!

Definitely recommend daycare at this place. We moved to Corona 6 months ago and found this…read morelocation. Great place friendly staff my girls love coming here. Have not used them for boarding but our daycare experience is great.

most outstanding camp my dogs have ever been to sometimes I think I'd like to check myself in…read more Also, they treat him like you would treat your own family member! if you ever have questions or concerned about one of your family pets, they know the answers. If not, they get the answers they follow through. If there's any issues they call they notify you as soon as possible. They also have great training program. I recommend them to anyone.

I would NEVER deal with Jennifer again!! She insulted my SON who she doesn't even know!!! How RUDE…read morecan you be???? How unprofessional on her part. I've never used her services before, but she OFFERED to help me look for a dog walker....that was her choice! I checked back with her a few days later asking if any others had responded...and she told me she had shut down the post....and how I MICROMANAGED and was ungrateful!!! SO RIDICULOUS!!! Jennifer doesn't even know me, and told me that not even my SON would help me!!! I had already thanked her multiple times before this happened!! I called EVERY name she gave me, but it was hard to reach people, and others never called me back. RUDE, RUDE, RUDE!!!! She is unprofessional....and remember it was HER CHOICE to help me in the first place! If I could give her ZERO stars, I would!!

This is a bit long, but stick with me, it's worth the read. :)…read more I want to share this because I know how overwhelming life with dogs can feel when things spiral out of control, and because truly great dog trainers are rare. Last year, I lost my dog Chloe. I had her for 15 years, and losing her completely broke my heart. Afterward, I adopted Lily, a multipoo who had never been out of a cage. She came from a puppy mill and was deeply traumatized. She shook constantly, wouldn't come to me, wouldn't let me touch her, and had severe anxiety. She was peeing and pooping in the house nonstop. I tried everything I knew. I tried love, patience, reassurance. Nothing worked. I was exhausted and completely at a loss. Then life threw me another curveball. A client of mine broke her hip after tripping over her dog and had to move into assisted living. I took in her one-year-old Schipperke named Daisy. If you aren't familiar with this breed, 'the little black devil.' Daisy is the sweetest, smartest dog in the world and also an absolute mischievous chainsaw in a tiny body. Endless energy, barking at people and dogs, running through the house nonstop, biting my neighbor on the ankle and even the gardener, and bullying Lily relentlessly. My house turned into chaos overnight. On top of that, I still had my 13-year-old dog Rocky, who is basically the best-behaved dog on the planet and thankfully not part of the problem. I didn't know what to do anymore. That's when I called Jennifer. Jen took Daisy for a two-week board-and-train, and when Daisy came home, she was a completely different dog. Not perfect, but honestly a million times better. She sleeps in a crate now, no longer bullies Lily, listens extremely well, and while she still barks, it's nothing like before. We're still working on it with Jen, but the transformation was incredible. After that, I sent Lily to Jen. What happened next honestly felt like a miracle. Lily no longer pees or poops in the house. She sleeps in a crate. She comes when I call her. She's happy. She plays. She acts like a dog now, not a scared abuse victim. She still has moments of anxiety and fear, but she is doing a million times better, and the difference is night and day. Jen didn't just train my dogs. She gave them structure, confidence, and safety. She gave me peace in my own home again. She understands dogs on a level that is rare, especially dogs with trauma, anxiety, and behavioral challenges. If you are struggling, overwhelmed, or don't know what else to do, I cannot recommend Jen enough. She is patient, intuitive, honest, and incredibly skilled. She truly changed our lives.

I have been a customer for years and they have always been able to accommodate my dog. They are…read morevery nice and communicate well!

I have a Sheepadoodle whom I love to see with a longer coat between 1in-2in we've tried all lengths…read morein between and Veronica does SUCH an impeccable job. I am so picky and have always struggled to find a great groomer, I was a Petsmart, Petco, other small shops and once I came to Nikki's I never left. The ladies are so sweet, and his haircuts are perfect every single time. I love that he wags his tail when he see's them and isn't scared when I drop him off. I recommend them always, such a cute and professional business.

We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

Aurora and her team were so amazing to my two small furbabies while we were away for our summer…read morevacay. Aurora was super accommodating with our schedule as we had an early flight to catch. Everyday she sent texts, photos, and even short videos on how and what the dogs were doing. My dogs are not the most social to other dogs and humans but Aurora had her amazing ways of helping dogs open up. Not only did my dogs make friends with the others dogs, I could tell my two furbabies loved Aurora when I picked them up. I whole heartedly trust Aurora to take care of my dogs and would love to take them to her not just for boarding but also daycare!

Aurora is an amazing person! She took really well of my doggies and they all love her! She always…read moresends me pictures of what they're up to. I really appreciate that because it gives me peace of mind. I will definitely bring my pets here.

If only I could give 10 stars I never want to bring my dogs any where else again. Dorothy is a…read more professional and makes you feel so comfortable leaving your dogs in her care. She is the most knowledgeable person in respect to dog training, behavior, diet and breeds. You know your dogs are going to be cared for and loved and most importantly they aren't going to miss you while you're gone because they're having so much fun!

Dorothy's Dog house is a place your dog will look l forward to going. Our German Shepard would love…read moreto go there and was well taken care of. We even got videos of our dog playing. Thank you Dorothy for the love and care you give each dog.