Definitely recommend daycare at this place. We moved to Corona 6 months ago and found this location. Great place friendly staff my girls love coming here. Have not used them for boarding but our daycare experience is great. read more

Better K9 Pet Resort - Boba & Jojo - Pet Training Near Me - Corona, California

I was very disappointed with how my dog Sammi's evaluation was handled at the Corona location in July. My husband and son brought her in, and after only about 20-30 minutes, the evaluator said she "appeared" not to want other dogs near her. He also mentioned that because she's a big girl, he would probably be the only person able to handle her if something happened. Yet he suggested their Riverside location might be a better fit because it had "more room." That left me questioning whether the concern was actually Sammi's behavior (being timid as he said she showed no aggression) or their ability to accommodate her. When I raised that question, I did not feel it was acknowledged or clearly answered. Their website lists no breed restrictions, but the comments and brief evaluation left me feeling that our Sammi was prejudged because she is an XL pitbull. For context, she passed a four-hour evaluation at Smart Parke and attends daycare there twice a week without any problems. She's been attending there since she was 5 months old. I understand that different facilities have different environments, and I respect the need for safety. But I expected a specific explanation of what she actually did during the evaluation to fail her and why another location would supposedly be suitable. Adding to the frustration, I have received marketing emails one being to leave a review of our experience and just recently I received an email saying they missed us at Riverside and inviting us back--when Sammi has never attended that location. My issue isn't simply that she didn't pass. It's the vague explanations, the lack of acknowledgment when I raised my concerns, and the impersonal follow-up. This experience left me feeling that my dog wasn't given a fair assessment what-so-ever. read more

It has been a long time since I've taken my dog there, so I took a tour of the facility and it has changed greatly since the Camp Ilene days. It's outdoors now, and the misting system isn't very strong. It wasn't very cooling, and the dogs are all outdoors. The outdoor area used to be huge - divided into only two sections (large and small dogs) - and now it's all fenced off into multiple sections, and the dog area is much smaller for both sizes. They don't have the run of the land anymore. There's a small house in the back that dogs could go in and out of freely, but it's not used that way anymore. Dogs can't just go inside whenever they want. My dog did spend a day there, but I don't think I'll go back. It's way too hot to subject my dog to this weather. read more

most outstanding camp my dogs have ever been to sometimes I think I'd like to check myself in. Also, they treat him like you would treat your own family member! if you ever have questions or concerned about one of your family pets, they know the answers. If not, they get the answers they follow through. If there's any issues they call they notify you as soon as possible. They also have great training program. I recommend them to anyone. read more

I have been taking my dogs to Better K9 Pet Resort for over 15 years and they have loved every minute of their stays. I use them for boarding only and have left them for as long as 2 weeks. They have the freedom to have fun without being in a enclosed area all day. We pull up to the gate and my dog Bandy runs to get in. Yep love them and the staff. read more

We love Better K9. We first found this business 10 years ago when it was Camp Ilene and we were looking for a dog trainer. Audrey helped us immensely with training our new (at the time) rescue dog Toby at the Riverside location. He want to daycare and boarding often throughout the years at the Corona location and loved it. The staff is kind and caring. We had to say goodbye to our Toby 5 months ago, but have a new puppy and look forward to eventually taking him to Better K9 too! read more

Better K9 Pet Resort - Toby - Pet Training Near Me - Corona, California

It is such a relief to see my puppy excitedly running to get into the facility knowing she's going to have fun playing with other dogs. The staff is friendly and there's always room for my puppy in daycare whenever I need it. Love this place. read more

Had our lab puppy boarded here (10mo). They did a four hour eval to make sure he'd be a good fit and where to put him. He passed. He had a great time. Made a friend and was so excited to show up and play. He was so tired at the end. Thanks for taking care of him so well read more

I've tried a other places and I would have to fight with my dog just to get her out of the car to stay there. Now she knows when I am pulling up the street to Better K9 Corona and she starts to lose her mind! She can't to get out of the car and hits the gate running. The staff there is great and when she gets home she crashes from exhaustion after a day of fun with her crew. Her interaction with people and other pets is great now. Best choice for us and our dog for sure! read more

So friendly and sweet! We feel safe when we take our Baby there! She's well taken care of!

We started with the 4-hour Pet test to see if he was ok and K9 was ok that he wasn't a problem, well he passed their Pet test and was invited back. Koko (a long hair mixed breed Chihuahua 12.4 lbs.) was only15 months old and his first time to a Kennel. He enjoyed his 4-hour test, and the 4 days stay. We highly recommend K9 and when we need to, he will be back. Great staff. Skip Crane read more

I can't say enough about the life changing training Jack Reaver has provided for us and our dog Lilly. His home sessions with her and our 3 senior dogs changed chaos and aggression to peace and calm. Jack's knowledge and expertise in animal communication literally saved our pack! You will not be disappointed! read more

Better K9 Pet Resort - Pet Training Near Me - Corona, California

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My girls Taz & Luna love coming here. They are always so well taken care of. It's great being able to get pictures and communicate with the staff while they are there. I highly recommend and all of the staff are amazing!! read more

Better K9 Pet Resort - Chillin at Doggy Day Care - Pet Training Near Me - Corona, California

So thorough in the trial period and wonderful with my senior dog. Super kind and knowledgeable staff

So pleased with my experience at this spot!!! The customer service and atmosphere was phenomenal. I seriously am looking forward to starting training my dog here and prior to visiting here, dog training was feeling like a task that was not going to be so pleasant. I'm looking forward to training my dog here and I'm so glad that I found this. I have been looking for so long to find training for my Husky and German Shepard puppy. read more

Better K9 Pet Resort - Pet Training Near Me - Corona, California

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We LOVE BetterK9!! Our boy enjoys his daycares and boardings not only to be among "his kind," but also to enjoy engaging with staff.

Everything from start to finish was a breeze. Brought my dog here and let's just say I will be back. Staff was professional, friendly and answered all my questions. Thanks Better K9 read more

I found better k9 on my social media and knew I wanted to try it out. I just rescued my baby Zara and was very nervous leaving her just anywhere. She's been going for day care for a few weeks now and recently did boarding for her first time. I've seen her progress and get more comfortable. She loves the staff and she's made a new friend. I can now drop her off feeling better knowing she's in good hands. This place has some awesome and friendly staff and would recommend read more

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Seriously glad we found this place. Ever since day one they have treated our boy Bear as family. They have an easy booking Process and they also are fairly priced. I feel comfortable leaving my boy here to play with his friends. My only suggestion is that they posted more on social media what goes on in the daycare area. I would love to see how my dog interacts with others. read more

Better K9 Pet Resort - Pet Training Near Me - Corona, California

Can't recommend Better K9 Pet Resort highly enough. Kai goes to daycare twice a week and loves ever moment of it. The staff is professional and is on top of everyday management. All I need to say is daycare and Kai is ready to jump into the car. They offer agility training and that's perfect for her since she's a Weim and full of energy. She loves them and they love her. The other day they gave her a bath and she smelled liked coconuts. Kai goes to the pet resort off of Ontario. Your pup is missing out, best place and staff in the county. read more

Love this place! My dog had some stomach issues the night before and I thought they will be fine at daycare.. just assume that it was because of the dinner I gave them, but in the morning I received text message stating my dog had blood in the stool. I'm sure they have a lot dogs to take care of and noticing every dogs bowl movement is so impressing! On top of that notifying the owner is phenomenal! You will not regret taking your fur baby to Better K9! read more

Who's there to greet you with a smile when you come home? Who gives unconditional love? Who gives unlimited hugs and kisses? If you say your 4-legged buddy, then you got the trivia question correct! I found better K-9 because they were midway to Vegas. I knew I'd have trouble huffing n puffing to make it back from vegas to pick up my little guy if it was in OC. Location wasn't my only criteria in finding a home for my baby while I was on holiday. The staff here are so sweet and caring. They answered all my million questions and eased my fear of leaving a puppy there. They sent me pictures upon request. On the last day, my little guy was playing with another dog and didn't want to leave. I filled out all the necessary paperwork ahead of time and sent to them via email prior to dropping him off. Everything seemed smooth. Security seem pretty tight so I wouldn't fear a runaway puppy while I was away. They separate small dogs and big dogs. The facility was clean and tidy. Overall super happy with our stay & highly recommend their services. read more

Two resorts...Corona and Riverside ( Woodcrest area) I ve taken my dog(s) here multiple times, day care and boarding, and have nothing but great things to say. My dogs love coming here, and the staff are extremely caring and professional in their jobs. My older dog was feeling anxious once and they called me with some suggestions they could try...picked one and she was fine within hours. Staff is very observant and give plenty of feedback when picking up your dog(s) as well. Highly recommend! read more

My husband and I so appreciate the way our Nala is taken care of! She enjoys every moment being there. She knows that when she goes, she has a lot of fur friends to play with. Marnie and the other fur takers are absolutely wonderful. They are all very attentive to our requests and all of Nalas' needs. She is a rescue and has issues with abandonment and they all make sure she receives the attention she needs, especially because she's an only fur baby and we take her everywhere we can. But when we can't, she comes to the place where they love her as much as we do! We absolutely love Better K9! read more

My dog absolutely loves Better K9 Pet Resort. Been going 2-3 times a week for a year now. Highly recommend

Just picked up my dog after boarding him for 3 days. This place is phenomenal. They took such good care of all the dogs, my dog seems to have had a blast. So happy I found this place, I recommend this to anyone looking into day care, boarding, grooming etc. They even do training. This place has it all. Thank you Better K9, I plan on being a return customer again and again. read more

Very friendly people. Clean facility. Easy scheduling and the dogs love playing all day long!

You guys are AMAZING!! Our big giant loooooves being with you. It truly is his favorite place. He loves spending his once a week special day with you and he is soooo spoiled when he gets to stay for vacations. Your staff are amazing, all of you! A special shout out to Marnie, such great customer care. We just picked up our big boy and observed an angry and inappropriately rageful customer screaming at her as she kept her cool, was respectful and did her best to deescalate him. Way to go Marnie, you rock!! read more

Amazing staff, they make feel so comfortable leaving your pet with them. My puppy get so excited going in the morning and recognizes the staff. She has came out of her shell because this place and has been become more confident. read more

Better K9 Pet Resort - My puppy love this place - Pet Training Near Me - Corona, California

I wish there can be negative stars. The owner is completely and totally rude. I waived at my dog and she says i yelled but it was my music. I have done that 20 times before and nothing was ever said. My dog is the most important thing in my life and I miss her when she's not with me. I have contacted all my friends that take their dogs there as well. They will no longer be. She precided to talk to me like I was a jerk when I didn't know what I did. Even apologized she kept added then I called her the b word. If the shoe fits. Then she pretended to be a employee when i called to talk to a manager. Suoer unprofessional. I own a business and have 15 wmployees who all love where they work. A few of her staff are extremely rude as well. Makes sense now that they deal with that all day. Maybe a sign can be hung or something. That's o.k. My friends dog got hurt their a few months ago as well. They were pretty shaddy about it. Maybe if people are paying to care for their dogs and owner treats their human like that. What are you doing to my dog.??? AVOID AT ALL COSTS!!! read more

We first brought our 10 month dog Lucy here for boarding. Scheduling was very easy and staff were friendly. Our dog was very nervous and shy but the staff were all very friendly and helpful. They offered to give her a second day just so she felt more comfortable and sure enough our dog was already settling in day two. All the staff we've met have been amazing and had outstanding communication and support. We ended up using their doggy day care services, bathing, boarding and now soon their training. Highly highly recommended this place if you want the best care and support for your dog. Our dog has come home happily tired everytime and can already see how excited she is when she comes back. read more

I have been taking Max to Better K9for about two weeks now. I feel pretty comfortable leaving him with the staff at Better K9. They have been taken such good care of him, he was super shy at first, they put him through evolution to make sure he was a good fit. I can tell that he enjoys his time there lol, his confidence getting better and he's not afraid of large dogs as much now when I visit dog parks. Also, they're quick to answer emails, phone calls whenever I have a question. The place is clean and all the staff is super friendly and good with the dogs. I would highly recommend Better K9 to anyone who is looking to board their dog or in need of doggie daycare. Thank you, Marnie, Veronica, and the rest of your staff! read more

Better K9 is the only overnight puppy service we will use when we head out of town. Our dog also seems extremely happy there. She gets excited every time we pull up. read more

We started bringing Lucy here late last year to try to get socialized since she was a puppy and an apartment dog. The staff were so kind and understanding. At first, Lucy was suuuuper nervous. She had nervous growls and the staff rejected her. However, the manager gave Lucy an extra day to come back and stay the wholeeee day so that they could give Lucy the chance to feel less nervous and ever since then, we have been coming back. We even took her to the 3-week board and train and the staff were so patient and loving with her. She no longer is nervous when she comes here, her training helped her live a less nervous life and Jack, our trainer clearly knows what he's doing and aligns with our values and beliefs as dog owners! Thank you Better K9! Lucy looooovessss you guys! read more

Just a quick shout out to the staff ... Every time my girl goes she comes home worn out from playing all day and so happy! When I drop her off there as soon as we get off the freeway, she knows where she's going and gets extremely excited. Thank you for taking such good care of my dog and all the dogs. And providing a safe and super fun, place to play ! read more

Conveniently located, reasonable price, wonderful, caring staff. Our dog Gunner loves attending daycare, socializing and playing with his friends. Happy we found Better K-9 and recommend this business for your dog's daycare, boarding or training needs. read more

Better K9 Pet Resort - Gunner chillin after daycare:) - Pet Training Near Me - Corona, California

Kind of bummed that my first experience as a puppy owner with a trainer for the first time was with someone who wasn't force free and slapped and shut my puppy's mouth as punishment. The consult beforehand made me think otherwise, if I would've known beforehand I wouldn't have spent $100 for a puppy lesson that made me uncomfortable. They used a slip lead and my puppy was dry heaving and basically choking the whole time while he was trying to teach her to "heel". It's fine if other people train their dog that way but I wish I would've knew beforehand because I specifically was looking for a force free trainer. read more

The staff here take such good care of my dog. He takes a while to get used to new people and now he loves everyone there. He doesn't come home with any scratches or injuries like he used to at another facility in another city. I'm so glad we have a place we can trust with our dog. The Riverside place is also nice as well. I've taken my dog there a few times when Corona was booked up. read more

We've been taking our dog, Crash, to Better K9 for the last several months and we absolutely love it. Crash is always so excited to hop out of the car and join his buddies. We've done daycare and overnights, and we've been so pleased with how they are with Crash. Super friendly staff that really takes time to get to know our dog and his needs. read more

We have been taking our dogs to this facility for 8-10 years now- previously Camp Ilene- and we have always loved the staff, their processes, their treatment of animals, and the fact that they had cameras to access online to view your pet's stay during play time, etc. Since having new ownership and becoming "Better K-9", we have experienced something completely different. Less friendly staff, no cameras, less communicative in general and that's the least of it. Since the new ownership of Veronica & Audrey, my dog has visited twice...the first time (about 6 months ago) she came home very sick with vomiting/diarrhea, incontinence, amongst other symptoms...after an $800 vet visit, we found out she had contracted a parasite from the facility. We never even said anything to them, as we are logical people and understand these things do happen. Luckily, she was okay after a few weeks of meds. This past visit, 2 weeks ago, we got a call at 8pm that our dog was in an altercation with another dog at the facility and had one bite wound on her neck that was pretty bad. We immediately picked her up and she needed veterinary care ASAP. The issues I have with this unfortunate event were this: A) no one was able to tell me exactly how it happened, at all. No one knew anything. B) notes on my dogs chart were read to me wrongly and I was told that my dog has shown aggressive behavior in the past and Audrey rudely assumed that my dog was the instigator on the initial phone call (an apology call from Audrey was later made that she did read her chart wrong because my dog has never been in an altercation with another dog, nor is she aggressive in any way), C) there was a 2nd (very large) bite wound 1.5 inches deep on my dogs back that was never even seen by the staff, never mentioned to me on the phone at all, and D) after calling the facility to get a refund for my dogs vet bills this time, I was told that the aggressor dog was still allowed to be back at the facility. This dog had no bites from my dog and walked away completely fine. My dog, all my family's dogs, my friends' dogs, will sadly never be back to a place we've been able to call their home-away-from-home for so many years. We truly do not feel like this is a safe place for animals any longer. Please beware! read more