I'm so happy I tried this veterinarian clinic. I switched on 4/1/2026 because I had a feeling that…read morethe other vet clinic in Norco was gauging me $ Well I was correct. Im so happy I switched to this vet clinic they are wonderful! I came in with my cat who had been vomiting every morning for the past couple of months. The doctor decided to first change his feeding time before we did lab work. Sure enough that's all it was. He's doing great now. I'm so glad they didn't charge me $700 lab work just to tell me his labs are fine. The staff here are so loving and gentle with your fur baby. Make the change! So glad I did!

I brought my mom's 15yr old dog here for euthanasia after using a different clinic for her other…read morelittle dog a few months ago and it was a huge difference. They took us back to the comfort room right away and made sure he was as comfortable as possible. The room had a soft rug on the floor as well as a soft blanket on the exam table. Having to fill out the paperwork is the worse part but they were efficient with it and then the tech came in to take him for his catheter. This clinic is cage free to help with stress and the tech even tried to give him some peanut butter. They gave us a few more minutes and the vet came in. It was as smooth and easy as something so hard could be.

Bethany is a great trainer and an amazing person. As soon…read moreas I got my rambunctious Aussie boy Bear at 8 weeks old, we had our first lesson in the PhDogs training field. She is extremely knowledgeable with puppy raising and socialization. We did a mixture of group classes and private lessons once Bear graduated puppy class. With Bethany's help, Bear has built a super solid foundation for sports and useful life skills. Bethany is a good problem solver. She often has creative solutions to curb behavior problems. Her methods are practical for real life situations and she listens to her clients well. Now that my boy is all grown up, we go to PhDogs for their awesome dock diving pool. The process of booking and using the pool is easy. Bear is always so excited to go there. When we occasionally go out of town, PhDogs is the only place I can trust to care for my high drive, intact boy. They also offer swimming lessons during the dog's stay. Bethany actually taught Bear how to swim when he was there for boarding :) I highly recommend PhDogs!!!

I highly recommend PH Dogs if you're looking for a pet or working dog, professional training, or a…read moregreat place for pool rentals! I own a puppy from this breeder, and I also rent their pool several times a year. The entire pool rental process is seamless, you simply text to reserve your time, show up, and it's just you and your dog for your entire session. The pool is always clean, well-maintained, and extra long, making it perfect for dogs that love to jump and swim. Whether you're looking for a quality dog, training, or a private place to work your dog in the pool, PH Dogs is definitely worth checking out!

They are terrible in costumer service and how they treat dogs. My dog is a Maltipoo and they shaved…read moreall of her hair because she had some knots, like it was the first time my dog has knots, they never did that before, never. I have been taking my dog for years to this place, now something has happened, for sure. They didn't take responsibility for it UPDATE We don't need to be banned, we won't come back even if it's free. Here are pictures to proof your incompetence UPDATE Why are you guys deleting pictures of my dog "before and after" it could be because that shows your incompetence..? You want me to be polite..? We have been going to your place since you guys opened and my dog has always has the same hair and mat. No excuse to do what you guys did Don't try to excuse your incompetence Yes, you called my wife for permission to cut some mat but never mentioned that you were shaving her whole body. Help me understand here, 9 years, we have taken our dog with you guys for 9 years and NEVER did this, NEVER. You guys always brushed and tidy with the same hair and mats and this time you couldn't do it.....this time shaving was easier. You said #7 now and when I called you to complain you said #5 to me, so what is it..?

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

I recently used Kristy's Animal Care Service to pet sit my dog Stella for two nights, and I…read morecouldn't be happier with the experience. Kristy was amazing--she sent regular photos and updates, responded quickly, and truly went above and beyond to make sure Stella felt safe and comfortable. Stella is a Min Pin/Chihuahua mix and can be very nervous around new people, but Kristy was so patient and gentle that Stella warmed up to her in no time. It gave me so much peace of mind knowing my fur baby was in such caring hands. This was my first time using a pet sitting service, and I'm so grateful it was such a positive experience. I would absolutely recommend Kristy to anyone looking for someone trustworthy, attentive, and genuinely caring. Thank you again! We will be using her again!

We boarded our dog with Kristy for two nights last weekend and we are so happy with how easy the…read morehandover was, the backyard is a dog's paradise to explore, she and our dog seemed to bond great from the first minute. We received video and photo updates and he truly was having a blast! Thank you again!

Ruff House has been amazing. My fur baby loves coming here. She loves the staff too, as she's…read morealways asking for scratches. What I love about this place are the web cams, I love watching my baby play with the other dogs. I recommend this to anyone thats looking for a daycare or boarding. I've boarded my dog here as well and love that I received updates and photos of her swimming lesson.

Ruff House is an amazing pet resort. Charlie loves going there. The staff send me text messages…read moreand pics of Charlie when he is away. Whenever we drive pass the location he knows we are passing RH and he whines. Thank you for taking such great care of Charlie.

Brought my three dogs here for an evaluation prior to boarding and we loved it! It's very clean and…read morethe staff was friendly and engaging. My neighbor referred me here, and her dog loves it! she gets excited when they pull into the parking lot Thanks Leia :)

I rarely leave negative reviews, but I feel other pet owners deserve to know about our experience…read more Our pets are family--they're not "just dogs." This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Health Issues This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Care Instructions and Facility Handling I was also disappointed that Duchess's care instructions were not updated during check-in. She is no longer a puppy and no longer chews, yet her paperwork still reflected outdated information. Because of that, she wasn't given the blanket or bed that should have been placed on top of her cot. This should have been caught and corrected by the staff during the check-in process. (I was also told I was unable to leave her blanket and toy from home, which should have been communicated at the time of reservation.) While watching the facility cameras, I also saw another dog placed in Duchess's room for a period of time, although I was never given an explanation as to why. Later, I learned that Duchess had been moved out of her room around midnight because the room needed to be painted. I was never notified that she had been relocated, and I found that very concerning. Communication and Monitoring Concerns To make matters worse, I was unable to access the cameras during the night. Around 3:30 a.m., I became worried because I couldn't see Duchess and had no idea she had been moved. I called the facility, but no one answered. As a pet owner, that was incredibly stressful and upsetting. Customer Service and Response When I called after bringing Duchess home to discuss everything that had happened, I was shocked by the manager's response. Rather than showing concern or empathy, I was told, "Well, you signed a waiver." While I understand that boarding facilities require waivers, a waiver should never be used to dismiss a customer's legitimate concerns or excuse poor communication and preventable issues. That response left me feeling that Duchess's well-being--and my concerns as her owner--were not taken seriously. Overall Experience Any one of these issues might have been understandable on its own, but taken together, they reflect a lack of communication, attention to detail, and accountability. I understand that boarding facilities care for many dogs and that no facility can completely eliminate the risk of contagious illnesses. However, I do expect accurate records, clear communication, transparency when changes are made involving my dog's care, and compassionate customer service when concerns are raised. After two disappointing experiences and two hefty vet bills, I can no longer trust this facility with Duchess and will not be boarding her here again. I hope this review encourages the facility to make meaningful improvements so that other families--and their beloved pets--don't have a similar experience. Our pets can't tell us what happened while they were away, so trust and communication are everything!!

We boarded our two dogs for the week of June 28 with the expectation that they would be well cared…read morefor while we were away. Unfortunately, our experience was deeply disappointing and upsetting. The facility advertises that "if concrete pens are not for you, then this isn't the place for you." In reality, what we experienced went far beyond that disclaimer. When we picked up our dogs or rather, when family had to retrieve them because we no longer felt comfortable leaving them there one of our dogs appeared noticeably dehydrated and in poor condition. It was heartbreaking to see. We became concerned that our dogs were being confined to cages for the majority of the day. When we asked the owners to provide any proof or documentation showing that our dogs were not kept in cages all day, they refused to provide anything. The attached text message exchange reflects that interaction. Our concerns became serious enough that we made arrangements for family members to pick up our dogs early rather than leave them at the facility for the remainder of our reservation. No pet owner should feel compelled to cut a vacation short or scramble to find someone to rescue their pets because they have lost confidence in the care being provided. To make matters worse, I had to argue with the owners to receive a refund for the unused boarding days after our dogs had already been removed from their care. A refund for services not provided should have been offered without hesitation. I cannot recommend this boarding facility based on our experience. We entrusted them with members of our family and were left feeling misled, frustrated, and deeply concerned about our dogs' well-being. Pet owners deserve transparency, compassion, and confidence that their animals are receiving appropriate care. Unfortunately, that was not our experience. Please don't take your pups here. They deserve better!

I'm so glad I found Pawtroopers. It was my first time onboarding my little pup, so I was a nervous…read more But after reading reviews and meeting Diane and Eric I knew he was in good hands. He had lots of fun and I'm glad he got to play with other pups too Definitely would recommend Pawtroopers to others! Thank you both for ur service

We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.