It was our first time here and couldn't be happier. They…read morewere fast and my fur baby looks great Will definitely be returning. Thank you Shawn for taking great care of her.

Well, all as expected very good service!! I moved from this area but if I ever return, I will…read moredefinitely take my doggie back!!

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

This is amazing place! They treated our 2 Maltese: Emily & Brian with white glove service. The…read morestaff was friendly, kind, gentle and loving. I highly recommend Pet Patrol for your grooming and boarding needs!

I recently went on vacation and had an extremely difficult time finding boarding for my XL American…read moreBully. Riverwalk would not accept his breed regardless of temperament. Another facility in Norco, Animal Care Services, said his DTAPP booster needed to be in his system for at least two weeks. Unfortunately, I was only one week away from leaving, and they would not make an exception. When I first called Smart Parke, the staff member I spoke with was very kind and reassuring. She told me I could bring my dog in for a private evaluation and mentioned that he already had an appointment scheduled. Unfortunately, it later turned out that the evaluation had not been booked correctly, which initially added stress to an already overwhelming situation. Despite this, Brooklyn completely stepped in and saved the day. She accommodated me without hesitation, handled everything professionally, and ensured my dog was evaluated properly. He passed with flying colors. From the moment I met Brooklyn, I knew my beloved pup was in good hands. She is clearly confident and comfortable with large dogs and genuinely enjoys her job. She is also wonderful with people. As a worried fur mom, Brooklyn completely put me at ease, calmed my nerves, and gave me confidence that my dog was safe and cared for. The fecal test came back with no issues, and her communication and organization were excellent. When I dropped my pup off, Brooklyn unfortunately wasn't there, and I worked with Brooke instead. Brooke was kind and responsive via email, which I appreciated. However, she did not seem as confident handling large dogs. She did not provide a collar long enough for my dog's neck and asked me to put it on myself. When I asked how long each of his three daily one-on-one sessions would be and what they entail -something I felt was important given the $150 per night charge--she was unsure and gave me an answer but initially made no effort to find out or confirm the answer. After I insisted, she called out to a manager who was sitting nearby with her door open, to which the manager gave a different response - the manager did not come speak with me until the very end and barely addressed me. Lastly , Brook said I would get a report card daily and when I didn't get one for the first day I emailed the store to which Brooklyn clarified the report cards are for regular boarding and didn't come with private. Despite this I ended up getting one each day which put our whole family at ease. While Brooke was polite and responsive, she appeared somewhat intimidated by my dog and lacked some key knowledge. That said, she did follow up promptly and answered emails, which I am grateful for. Overall, I give Smart Parke a 10/10 specifically for Brooklyn and the system she runs. She is exceptional with dogs and people alike, and her professionalism, confidence, and willingness to accommodate made all the difference in what could have been a very stressful experience.

We've been bringing our high energy adolescent puppy here for several months and he absolutely…read moreloves it. It's been the perfect outlet for all his excess energy, but also a great way to socialize him. I love the cameras and it gives me peace of mind to be able to check in on him. I can tell he always has fun. The facility is always clean and well maintained. I look forward to many more years of bringing my pup to play with friends at Smart Parke.

The veterinary and admin staff at Chino Hills Animal Hospital and Pet Resort are fantastic. My dog…read morewas boarding at the Resort when the caretakers noticed that a lump beneath her chin, which had been drained by another vet prior to her boarding, had recurred. The transition to the Animal Hospital side was seamless, and the communication provided by the vet team while we were traveling was excellent. I always feel comfortable leaving my fur babies with Chino Hills.

We were recommended by friends and family to take our new puppy Beary (mini Golden doodle) here for…read morehis vaccinations and health checks and we were very happy with the services we received. The Vets and staff have always been courteous and professional, and although they recommend various items, they do not pressure you to go with any specific treatments/products. You just have to be able to say no and not feel bad about it, they won't make you feel bad about saying no either, at least not in my experience. Facility is clean and they always understood our apprehension about not being able to set the pup down until all of his vaccinations were complete, and ensured us they had the room and area cleaned before we could set him down, which was a huge relief. Our puppy always seemed to be excited to see their technicians and vets, so to me, that's a good sign. We have not yet had the chance to check out the pet hotel/resort as our pup is not neutered yet, which is one of the requirements, so that's still TBD.

Dr. Ables and his entire veterinary team are absolutely incredible. I brought in my Belgian…read moreMalinois--who can be a lot to handle--and they showed nothing but patience, understanding, and genuine care from start to finish. They never made me feel rushed or judged, and they took the time to make sure my dog felt as comfortable as possible. You can tell they're not just skilled at what they do--they truly love what they do. Every interaction felt thoughtful and intentional, and their professionalism gave me so much confidence that my dog was in the best hands. It's not easy to find a vet team that balances expertise with compassion this well, but Dr. Ables and his staff absolutely do. I'm beyond grateful and wouldn't trust anyone else with my dog's care. Highly, highly recommend.

I was able to take prince in for a back strain within the hour. The vet Dr smith was very thorough…read moreand tested many things before determining what it was. They even called the next day to see how he was doing and I was able to call the following week for additional advice. They're transparent with charges and didn't charge me the unnecessary fees.

I had to board my cane corso since I was going of if state. I wish I knew about this place sooner!…read moreI've been boarding my dog at a near by pet hospital and it was almost $20 more a night! It was a really easy drop off her and her food and then return before 1pm to pick her up. You do have to make sure your dog is up to date on vaccinations, which they also administer at a lower price than most pet hospitals. I'll definitely be back her again! Thank you Chinos Caring Kennel!

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

We love PH Dogs! We boarded our golden for 6 nights, and she came back healthy, happy, and TIRED…read more She went swimming, got some training, and had a nice bath before we picked her up. They are very sweet at PH Dogs, and you can tell they love what they do. We'll definitely be boarding our dog here again.

She is so skilled and I really enjoyed my experience with her. I recommend her to anyone that needs…read morehelp with their pet. Totally enjoyable!

Ruff House has been amazing. My fur baby loves coming here. She loves the staff too, as she's…read morealways asking for scratches. What I love about this place are the web cams, I love watching my baby play with the other dogs. I recommend this to anyone thats looking for a daycare or boarding. I've boarded my dog here as well and love that I received updates and photos of her swimming lesson.

Our dog enjoys staying at Ruff House. It's clean and well-maintained. The staff is friendly. We…read morelike that we can check in on her on the webcam in the play area. They give a report card of how she did and sometimes photos. The only negative is how they are closed for two hours every day for lunch. We always forget about it until we go to pick our dog up and then have to figure out something to do for an hour until they reopen. Another time we went to drop her off right before a trip and they were closed again.

I cannot say enough good things about Myrna! She is an absolute gem. My dog has severe anxiety when…read moreit comes to grooming, but Myrna was so professional, caring, and incredibly patient with him. It is such a relief to find someone who truly understands dogs and doesn't just treat them like a number. If you have a nervous pup, Myrna is the one to see. Highly recommend!

My dogs have been coming here for boarding for a few years now and we're still so happy with it. My…read moredogs always run inside to greet whoever is checking them in and don't even care when I leave, which is great! They always come home tired and happy. Thanks Cali Pets!

Another follow up review of Julie. I had a family emergency and had to travel overseas to see my…read morefather. It was a very last minute request, but Julie was able to accommodate my needs. She took care of sasha while I was away for 3weeks! I felt relieved knowing that Sasha is in great hands. Julie you're truly wonderful! Sasha absolute love her. I highly recommend Julie's pet sitting services. Your pet is in great hands.

Julie is extremely reliable. She communicates well and is a great sitter. I would recommend to…read moreanyone who is looking for an awesome pet sitter.