The food was prepared perfectly, and delivered to table promptly. We could not ask for better. The issue with the restaurant was an overwhelming sour smell upon entering and down the sides to the tables. Could be soured mops, cleaning or whatever but it almost made us leave. Terrible. Will try again. But many customers will be revolted by that smell. read more

Very disappointed. Ordered lettuce wraps ( my favorite) and kids chicken low mein with fruit. The chicken with the lettuce wraps tasted burnt. There were only 2 small pieces of chicken with the kids low mein and very little fruit. Definitely not worth the money. I usually enjoy PF Chang's. What has happened? read more

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We had an extremely horrible experience here. We dined with our family including our infant and by the time we sat on our table we noticed the AC was not working and it was 90 degrees outside and when we mentioned this to the manager, Melody, and she only opened the door to let the air in. We ordered several dishes and when we received the food, one of the dishes was not cooked properly as we ordered their Pad Thai and it was the worst we've ever had, because the sauce didn't taste like Pad Thai sauce and was heavily watered down. When we mentioned this to our server, she said they wouldn't remove this item from our bill because we ate more than half of it, which was absolutely incorrect. The manager, Melody, didn't even offer an apology and said she could only provide another dish, which we didn't want since we had lost our appetite because the Pad Thai was disgusting. She accused us of eating more than half, and we explained to her that there was more than half left as well as the three of us tried it to determine that it was not up to standard. Any decent chain restaurant will always make the customer happy by not only removing the item, but apologizing for ruining our family's experience however, this PF Changs doesn't know a thing about customer service and we left without finishing our meal. Do yourself a favor and avoid this place. read more

They don't cook the food fresh all the time showed up on a Friday night and got cold food. Explained that the food wasn't warm and was brought back cold food again. I think they tried to reheat it. I feel like this place is just open because it's at the mall. Waste of time waste of money. They are not worth it. read more

Place was super crowded but got great service at the bar with no wait. Food was very good per usual.

I've been meaning to write this review for a while now. We had a great experience at PF Chang's at the Mall of Georgia. We did the call ahead seating and had to wait just a short time. During that time we enjoyed people watching from their lobby. :) The hostess had a great personality and was working very hard-lots of hungry customers to deal with. Our waitress was awesome. I feel so bad that I can't remember her name. If I find it, I'll update this post. I even mentioned to the manager on the way out what a great job she did. She was very down to earth and personable and a great server. Food was awesome! It's been a while since we've eaten at a PF Chang's, and I don't know why? This place was awesome. Will definitely be back again. Nice job PF Chang's! read more

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Great service and good food. Our server was very kind and attentive. Host was friendly and communicated well.

The main course took 45 minutes to the table and teriaki chicken was lukewarm. The quality has not been the same since Covid. Will not be back. read more

The worst restaurant I've ever been too! Serves have no manners, waited over 1 hour and 20 minutes and never got our food. Please shut this place down and examine their servers and cooks. No reason to have a customer sitting for that long with no food. Don't ever go here, please! We we're coming here for a celebration and didn't even get to celebrate and really ruined our day. We couldn't even talk to a manger to complain and our server was avoiding us. Just please don't go here. read more

Seating algorithm completely messed up. Absolutely no logic behind it. Very rude Manager. This was my fav chain at one time. Not anymore. Will not go there again. Very very poor. read more

Upon the recommendation of a friend, I visited this establishment for the first time, having heard commendable reviews since childhood. Regrettably, the Asian cuisine I encountered fell short of expectations, lacking in flavor and exhibiting a pervasive blandness. Even the traditionally enjoyed egg rolls disappointed with excessive frying and oiliness. I posit that a culinary renaissance is imperative, suggesting the recruitment of a new executive chef to invigorate the menu. While the redeeming aspects lie in the commendable decor, hospitable hostess, and attentive service, the culinary offerings were regrettably subpar. An array of issues, including half of the ordered dishes arriving soggy and cold, and the other half being excessively burnt, raises concerns. It remains uncertain whether the kitchen staff lacks proficiency in wok-based cooking or if the presence of novice cooks on that particular day contributed to the culinary discrepancies. In summary, significant enhancements are warranted. read more

My Friend BOB took me out for a Birthday dinner at PF CHANG'S Mall of GA. the food was delicious and our waitress was even better MS Kelsie Pope was fantastic!! read more

Came in for Mall of Ga location for a late lunch on a Monday. My wife and I were seated on arrival. The atmosphere was nice clean and professional. A modern Chinese vibe. We shared the Singapore Special (specialty drink) to start off with. This was a wonderfully refreshing tropical spirit. For food we ordered: Buddha Feast/Tofu/Stir Fried - This dish is a good vegetarian option. It's lightly seasoned with mostly a soy sauce taste coming through. There are plenty of vegetables that contribute to the bulk of the meal. I've had this many times and although there are no issues with the food it's nothing to brag about either. Spicy Miso Ramen/Add Egg - good portion size for ramen. The soup broth seemed to have a prominent tomato taste which I felt was a bit off for a ramen dish. The spice was definitely present so be prepared for that aspect if you order this. Experience was overall good but I feel for the money spent it would have gone further at multiple other Asian/Chinese locations. read more

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Terrible food. Mongolian beef tasted like beef jerky, shrimp fried rice was soggy and the egg drop had no onions or carrots and was very thick. It was awful. We will never go back. read more

This post is for the lovely Mrs. Caroline. My husband and I visit this location quite often and we definitely notice this sweet woman immediately walking through the door. We had dinner last weekend and as always we're greeted and seated by this woman. While eating dinner in the nice little corner area up front by the door, my husband and I had front row seats. We got to see Mrs. Caroline in action. She's moving constantly....greeting, seating, cleaning, smiling and muchhhh more. Wheww..there's not a lot of Mrs. Caroline's in this world today; PF Chang needs a Mrs. Caroline at every location. My husband and I ejoyed dinner as always (Yummy). So, before leaving we had to get her name; Caroline she said...now we know! Thank you Mrs. Caroline for everything you do! read more

Went Friday night. They offered a table then changed their mind. Said it maybe to small. We were three people. One was a child and we aren't big people. The table next to it had 4 people. She said we would have to wait until we complained . The service person was ok but the food was just awful. One person had rice and chicken. Three pieces of chicken bites and no flavored rice. One got sweet and sour chicken. Came with 4 pieces of chicken for $17 And the other was orange chicken which had a lot more chicken but was so mushy with no orange flavor just a mushy flavor. It was awful. The charge $4.50 extra for fried rice . For three people the bill was $93.00. Ridiculous. I don't mind paying that for good food but this was just awful. Never again. Don't waste your time !! read more

A good chain that is reliable! The food is quite good, and the ambiance and or aesthetic is great! Service can be a hit or miss but that's everywhere :) read more

Food, Drinks & Service (specifically our server Kiara) were AMAZING. Everything was delicious and Kiara went out of her way to make sure our son felt special on his birthday as we celebrated. Great JOB! read more

Went for my sister in laws Bday! Great food got the Brussels, dynamite sushi as the starter served table side with honey chicken and fried rice. Crab Rangoons My brother got the Seabass which was amazing! Love P.F. Chang's our server was great to! read more

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Great place by the mall. The parking was good, it was easy to find a close spot. the covid seating is a little weird because of social distancing and the place is small. But the food was great. I felt rushed, the hostess wanted to take our order, the waiter came by, some random girl came by, I didn't even have time to look at the menu with all these interruptions. So I gave the hostess my drink order and the young girl my appetizer order. But then my waiter went missing so I asked a random employee to find him. Everything came out at the same time so I guess that was fine. read more

P.F. Chang's - Beef and broccoli - Chinese Near Me - Buford, Georgia

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I love this place! When we went their reservation system went down so that kind of upset me due to our reservation getting deleted but the food and drinks are amazing! If you're in the area, I definitely would suggest assuring your reservation is confirmed. We were 1 or about 10 people whose reservation got lost. read more

P.F. Chang's - Chinese Near Me - Buford, Georgia

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Food was great, as well as the atmosphere. You have to be sure to get here early or the wait maybe a while. read more

P.F. Chang's - Beef with Broccoli and Fried Rice - Chinese Near Me - Buford, Georgia

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My food was very good. Very warm. I got the Signature Sampler as my meal and egg drop soup. However the food took over an hour for lunch.... Bianca messed up three friends and I's tickets and got everything messed up. Winded up just paying because she took so long. Bianca should've been a little more attentive to paying customers. read more

oh my goodness, what happened to P.F. Chang's at the Mall of Georgia. I ordered the sesame chicken and broccoli to go and it was the most bland meal. The sauce was clearly from a bottle. read more

Way over priced menu. The portions are tiny for the amount of money. Service is slow. Would not recommend. Would not go back. Too many other great options in the area. read more

Well I paid $32 for about 3.5 ounces of dynamite shrimp and a spicy chicken dinner but it didn't even come with my white rice!!! See the pictures, isn't rice a staple in your dinners? Couldn't even add it my Togo box. I will never come here again and I will discourage others not to come. Unless they want to refund me my $32 + gas money. RIDICULOUS!!! read more

P.F. Chang's - Where is my rice??? - Chinese Near Me - Buford, Georgia

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Food is excellent . Service is horrible . Had a reservation and still had to wait 46 minutes to get a table .

I have been to many PF Chang's and I have never had a bad experience. We were driving through Buford this past Monday and I decided to give this one a try. So so much disappointment. At $22 for Mongolian Beef i would have expected it to be off the chain as usual but not this location. It was maybe 2 spoonfuls of food with no sweet crunchies and the meat was so chewy, fatty, undercooked and no glaze whatsoever. This one PF Chang's has turned me from wanting to go back. The waiter was working at least 10 tables alone and half the bar. He was working himself to death and the front girls just kept demanding more from him when he couldn't even help the customers he had. He looked so frazzled but was giving 110% of himself. read more

I'm a raving fan of Nina The Fabulous Bartender at PF Chang's Mall of Georgia! To beat the long lines my Babe got us seats at the bar and after I joined her there Nina welcomed us made us feel at home and kept the appetizers and drinks and convo flowing right though our meal and the check. The World belongs to beautiful women who are nice to people and Nina is one of the best. I even shazamed an Asian House playlist on Apple Music from the background music played at PF Chang's. It's such a fabulous destination each and every time for Asian Fusion Cuisine. I'm glad it's surviving the Pandemic so far and we will continue to do our part to support PFChang's read more

This rating is solely because there was an amazing girl named Kaylah we helped the customers and was able to call her co worker down while she was having a panic attack. The customers were nasty to her and she still delivered top tier customer service! read more

Great food great service just everything here is perfect I tell everybody this is the best Chinese restaurant in Georgia

Ordered several appetizers spare ribs very good lettuce wraps good, tempura good but bit greasy. What really gave it 4 stars was passion to make it right. Eggplant was overdone, ate some then told server I couldn't eat it. Ew were almost done at that point and she removed it. As I was paying the check the chef came to our table with eggplant to go and apologized profusely. That is class in my book. I'm going back. read more

This was such a bummer, honestly. Nothing was really hot, fresh, or flavorful. Everything needed salt or spice (usually both), and the noodles and veg on my pad Thai were basically raw they were so undercooked. My husband's Mongolian beef felt like the leftover butcher scraps and the fried rice had a VERY chemically after taste. Lots of potential, bad execution. read more

So, this will be my last post regarding PF CHANG. I've finally gotten fed up enough to call time of death. Officially 9/16/2024, at 7:36pm. After being my go-to restaurant for years, I have to say enough is enough. As a vegetarian for most of my life, PF CHANG used to be a place for my carnivore husband and I to co-exist in peace without either feeling slighted or less than sated. First, they started by removing the vegetarian dumplings from the menu. If I'm being honest, that hurt more than anything because I could eat a few orders of that and feel great. Then I found the spicy eggplant, and I was spicy goodness heaven. I had almost unhealthy obsession with this dish. It was so good...until today...My birthday. My husband asked what I wanted to eat for dinner. It was a no-brainer. He tried to order online but couldn't find the spicy eggplant. He asked what category it was in. I must admit, I felt a slight twang of panic...but only slightly. Surely, they couldn't have done it again? I said, "Let's call". We'll just order it from them directly. The young lady picked up, and my husband was being sooooo polite when I just wanted to scream...what did you do with my eggplant!!!!???? I calmed myself while he asked...do you have the spicy eggplant? She very casually said "no, it was removed from the menu last month". Shock, anger, dismay (did i mention anger?)...all hit me at once. I asked...why are you removing everything vegetarian from your menu?? You actually don't want my business, do you? She says, we have nothing to do with it, it's corporate". I said, "Pass it up to corporate that I won't be back." No more family, birthday, anniversary dinners. Have they not gotten it that more people are going vegetarian and vegan? It's disrespectful this casual removal of the few things that we CAN eat. I will not be darkening your doorstep ever again. read more

This is the second time I've gone to this PF Chang and have been very disappointed. I'm not sure if they had a mass turnover of staff or their service is just terrible, but they are not good. The food is the only reason they got two stars. read more

We came in for dinner tonight and was greeted by Connie, she is literally the best! We come in just for her hospitality, she is always so professional and has a welcoming attitude. read more

It has been a while since I ate at one of these. I'm not sure why, because even when it's a chain, I really like their food. Well as any chain, the only difference is the staff, and for this one I'm going to say CONGRATULATIONS, their staff is super friendly. Manuela, our waitress, had that spark or good vibe that just made you like her and the rest of the staff was very friendly and attentive. We sat at the closed and heated patio, right next to the heater so the experience was a warm one. read more

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The music was Extremely loud you cannot even hear the waiter talk he had to repeat himself several times, He bought us ice tea that was supposed to be sweet tea and we had to wait for half an hour waiting for sweet tea,The appetizers came out good except for the one lettuce wrap with all vegetables were supposed to be chicken then we got our food and our food was all cold every plate was cold except for the child's plate,And finally he messed up the tickets forgot to get my brother-in-law's credit card back and now I know why that restaurant was not busy our first choice was to go to the cheesecake factory but it was an hour and 20 and now I know why there was no wait there, We will not be going back to PF chains for a long time. read more

Terrible service. From the minute you walk terrible service. Bartender with terrible attitude. Maybe the food is on point? Nope..... cold entrees. The only thing right is the expensive bill. I am done with your terrible service read more

Let me first say my waiter, Maxine, was an angel, she did her job. The hostess need to be fired, she argued with me because I asked to be seated away from the door (by the way, only four tables we filled). Her excuse was that there were no waiters but it's 6 waiters in the restaurant! Serving others as they walked in. Then she mumbled "oh shut up". I heard her!! I tried to explain the situation to the manager but he didn't try to hear me out ( I guess he was busy). The hostess I'm talking about is a old black lady with a dark blond, curly wig on. read more