After reading several reviews, I do understand their thoughts. We were told by hostess as soon as we arrived, they only had two servers. We stayed anyway. Wife had a taste for PFC. The place appeared clean, but our table was a little "sticky". We ordered from lunch menu. I had Chang's spicy chicken, and wife ordered Mongolian beef. Of course, we started off with lettuce wraps. Who can resist? Kerice was our server, and she was great. Prompt, and friendly. She did ask for patience, also sighting the lack of servers. Nevertheless, service was great, and food arrived piping hot. We've always liked PFC, and still do. It does sound like they might be losing some focus, and appearances could agree. However, other than the "sticky" table, our experience was positive. We'd likely return. read more

If I could give a negative rating I would, totally horrible dining experience. 20 minutes to get seated (no problem here as that is normal in our area). After being seated we sat at our table (2 of us) for 20 minutes before someone came to the table to get our drink order ( my wife had to go to the reception desk to get this to happen). Then when someone finally did show up we ordered drinks and our meals. My wife ordered LoMein with Shrimp and I ordered Kung Pao Chicken. Another 40 minutes goes by and our waiter stops by and says your food will be coming out shortly but by-the-way we ran out of Shrimp so there is no shrimp available for the LoMein order. At that point we said we were leaving and walked out. Horrible service!!! Understand that it MIGHT be possible to run out of shrimp but we should have been told this when ordering INSTEAD of 40 minutes later. We will not be back as this was a totally terrible dining experience at the Mall of Georgia PF Changs. My advice is stay clear of this restaurant!!! read more

The atmosphere and the attention from both our hostess and waiter was pretty good. Everyone was really friendly and went above and beyond to make sure we had everything. Our drinks and food came out on time and looked presentable but that was probably about it. In my opinion the food was very mediocre especially the teriyaki chicken and the Chang's spicy chicken. My party had a good time and we enjoyed our service. A few of us didn't enjoy the food though so we're not sure if we'll be back. Still a nice place though if you want to have a nice conversation with someone read more

Our server Aaron was AMAZING! He made great menu suggestions, bcuz I tend to always order the same thing. He brought food out in a timely manner & it was DELICIOUS & appealing to the eye. He was very attentive to our needs, knowledgeable, & friendly. Connie, the hostess was fantastic & funny & made my day. Her warm personality is so inviting. I just know EVERYONE LOVES HER! I mentioned it was my son's 16th bday & Aaron brought us out a HUGE chocolate cake. It was SO GOOD...that's was so nice of him to bring a cake to celebrate...yaaay! The manager Tony even came over & said HBD 2 my son & chatted w/ us for a few mins. I LOVE coming to PF Chang at Mall of GA, they ALWAYS make me feel welcome & are SUPER FRIENDLY. My dishes are always on point & service is EXCELLENT. Thx u so much- Aaron, Connie, & Tony 4 making my son's bday AMAZING! read more

P.F. Chang's - HUGE...Delicious Chocolate Cake! - Chinese Near Me - Buford, Georgia

My wife and I ate at this restaurant and the food and service was awesome. Landry the Manager was very courteous and professional. We'll be eating there again next week Ansah & Venus Perry read more

The service at this PF Chang's is absolutely awful. At 8pm they just sitting 6:45 reservations. We had 7:15 reservations, and just left after waiting an hour. The manager is horrible and unorganized, the wait staff move at a snail's pace. They need new management and start over from scratch! read more

We made a reservation online for 6:45pm. Arrived at 6:44pm. 7:15pm came around and we were still waiting. That's 30mins. Meanwhile walk ins were quoted 30-40 mins. I asked one of the hostesses what was causing the wait since we made a reservation. I was informed that most tables were set up for a 4 top and we have 5 guests. So they are waiting for someone to get up in order to seat us. I then asked "So you all DONT accept reservations?" She told me they do but they can't make people get up so we have to wait. After hearing that I realized we were basically just put on a list once we arrived because we weren't seated until 7:30pm. After being seated we immediately ordered because we had plenty of time to look over the menu. 30 mins after ordering, the server informed me that they no longer have any broccoli for the beef and broccoli I ordered and asked if I wanted something else. I declined. So I'm currently sitting at the table with my family while they eat writing this review. We are a family of 5 with TWO special needs children. So, we do not go out to eat unless there is no wait or we can make a reservation. So, this was an absolutely TERRIBLE experience for us. Especially our children. This was my 2nd overall time eating at PF Changs (1st time at this location). From what I know, it was a very popular place to dine at so I'm extremely surprised. I was going to make a complaint with the manager but after reading the reviews and seeing a pattern I realized it would probably fall on deaf ears. We will never return. read more

Vegan options: stir fried eggplant, ma po tofu, vegetarian lettuce wraps. All delicious! Brown rice available at no extra costs. Service is a bit slow read more

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1st. The bartender was not friendly, she didn't tell me her name and didn't even ask me if I wanted a drink! (While im sitting at the BAR) 2nd I waited 30 minutes for some lo mein with chicken 3nd After I asked for a box she immediately gave me the check which was fine but not even 2 minutes later she was looking to see if I was ready to pay. read more

The staff were friendly, the ambience is mid. The prices could've been lower for the food on the menu. It's not so authentic. The rice tastes like it came out straight from the bag, and my chicken was a little overcooked. But the drinks were decent. I don't know if I would visit this place again. I felt like I was eating in the food court at the mall. I thought this place would be romantic, but I thought wrong. read more

Me and my boyfriend wanted to grab some lunch before walking around the mall & we were debating between Cheesecake Factory or P.F Chang's. We decided to go here since it was both of us first time. As a good yelper I checked the menu before coming in. I saw some happy hour specials and had my mind set on what I wanted to order from the main menu. On Tuesdays they have $10 Pad Thai and $5 Mai Tai for Thai Tuesdays. Unfortunately, they were out of Mai Tai's at 3 PM. Really? Anyways, we decided to order the Coconut Mojito, and the Blushing Geisha. For my Blushing Geisha they were out of chia seeds which was kinda disappointing for the presentation. Our server confused our orders and brought us a Pink Grapefruit Spritzer as well which she said we could keep. Nice, but I'm glad I didn't order that myself. It was disgusting. I read the portions are pretty big and are meant to be shared (true) so we decided to pass on appetizers and just order entrees. I ordered Crispy Honey Chicken and my boyfriend ordered Walnut Shrimp with Melon. The chicken was okay, but the real protagonist was the Honeydew Shrimp. At first I thought it was a weird combination, but it was actually pretty good. We both got out entrees with brown rice, but you can upgrade to fried rice for $3 extra. In general, services was good but food was okay. Nothing very special. ESPAÑOL Mi novio y yo queríamos almorzar antes de caminar por el centro comercial y estábamos debatiendo entre Cheesecake Factory o P.F Chang's. Decidimos ir aquí ya que era la primera vez de los dos. Como una buena Yelper revisé el menú antes de entrar. Vi algunos especiales de happy hour y tenía mi mente puesta en lo que quería pedir del menú principal. Los martes tienen $ 10 Pad Thai y $ 5 Mai Tai para los martes tailandeses. Desafortunadamente ya no tenían Mai Tai a las 3 PM. Es en serio? De todos modos, decidimos pedir el Mojito de coco y la Geisha ruborizada. Para mi Geisha ruborizada , no tenían semillas de chía, lo que fue un poco decepcionante para la presentación. Nuestra mesera confundió nuestros pedidos y también nos trajo un Pink Grapefruit Spritzer que dijo que podíamos quedárnoslo y probarlo. Bien, pero me alegro de no haberlo pedido yo. Repugnante. Leí que las porciones son bastante grandes y están destinadas a ser compartidas (es cierto), así que decidimos pasar los aperitivos y pedir entradas. Pedí pollo crujiente de miel y mi novio pidió camarones de nuez con melón. El pollo estaba bien, pero el verdadero protagonista era el camarón Honeydew. Al principio pensé que era una combinación extraña, pero en realidad fue bastante buena. Ambos pedimos entrantes con arroz integral, pero puede actualizar a arroz frito por $ 3 extra. En general, los servicios eran buenos pero la comida estaba bien. Nada muy especial read more

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Had about a 30min wait, our server was super nice and always bringing us refills. Food was good, I love the hot and sour soup, and especially the great wall of chocolate cake. I had the Kung Pao Dragon roll (minus the siracha) which is why it may look different than normal. It's very good, I highly recommend. We were traveling so not regulars here, but would come again if in the area. read more

P.F. Chang's - a plate of sushi - Chinese Near Me - Buford, Georgia

So I have been going here for years, we go for Birthdays and Holidays. Great place. Today they were apparently "out of sushi" even-tho the table next to use got a huge plate of it. Then maybe the Sushi Chef called out? Either way, no Sushi... OK. The table behind me ordered a Ginger Beer, which apparently they were "out of Ginger" which was odd because I ordered and received Ginger Beer. The Manager then came out into the kitchen and everyone was running around upset "86ing" items. The wait staff seemed upset and confused. I ordered Shrimp with Lobster Sauce instead and it was not good. Little flavor and disappointing. I'm not sure whats happening to this location which has always been wonderful but I left sad. Hopefully it was just a bad day. read more

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I ordered delivery from here and was delivered a meal with a chunk of egg yolk and a chunk of burnt egg white and yolk are just chunks, not blended in , no utensils, and a slice of lime for seasoning. Nothing else. Not even a napkin. The bag was sealed up tighter than Fort Knox so whoever packed this seriously missed the boat. I am a business traveler at a hotel, so no condiments, cutlery or chopsticks, or napkins is a bust. As far as the egg chunks, not sure what happened but I feel like I got a ladle of egg whites and a ladle of yolks on a flat top. I cannot say this is your best effort. Giving a three for Meh! Marginal. read more

P.F. Chang's - Shrimp pad Thai with one egg chunk - Chinese Near Me - Buford, Georgia

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We put our name on the waitlist online and we're seated immediately. It took a while to get anything. We ordered- Mandarin salad- delicious Spicy tuna roll- fantastic Chang's spicy chicken- it's a classic, comfort food that's well done and a bit more sophisticated than the orange chicken or sweet and sour. Chicken pad Thai- it was ok... Great ambiance and food presentation. read more

went here on Valentine Day, Knew it would be crazy, so sat at the bar. My original bartender said she'd only been there two days, it was clear she was overwhelmed and frustrated. Next thing I know she's gone. Justin replaced her and simply stated she left. Justin was phenomenal, he was ONLY bartender for the restaurant, he made table drinks, served the bar drinks AND food, all with the help of food runner ONLY. He filled trays with dirty glasses, put up the clean ones, restock bar as needed, ALL with no barback or another bartender as the place was naturally packed. We can't thank him enough for his dedication and smile even though I would have walked. Management needs to recognize him. Thanks again read more

Very dissatisfied. Service was terrible. Order 2 juices for the kids and waiter said she was able to only get juice for one. Food took forever to come out. The place is very dirty. The tables are sticky and the chairs very stained and greasy. So sad P.F. Chang's used to be such a nice and upscale - not near those two words anymore read more

Unfortunately we will not be visiting PF Changs again. This used to be one of our favorite restaurant, so we decided to come back after several years of not coming. We did not have a particular reason for stopping, they were just many new restaurants in our area to try. The service was very poor. We had to wave down our waitress several times just to get our order placed, our checks, our waters refilled. Also the food was not nearly as good as we remembered it to be. I would definitely recommend you going to the Iron Wok located at Hamilton Mill or WEI authentic Chinese beef better options. read more

Ive never had great pf chang experiences but I came here to celebrate my anniversary and experienced redemption- through the banana eggrolls! My entire meal was already amazing but this was the highlight. I've been thinking about these eggrolls ever since. They're super tender inside, flaky on the outside and served with yummy pineapple coconut ice cream. It's truly an amazing dessert and what a gift to get it on the house!! I think if you're celebrating a birthday or anniversary, you get a feee dessert. I also ordered sake, mushroom lettuce wraps, and honey chicken. Nothing was left in our cups or the plates- sooooo good. read more

P.F. Chang's - Banana eggrolls - Chinese Near Me - Buford, Georgia

We ate here in April for our sons birthday and the food and service was horrible. Just chalked it up to them having a bad day. Today we ate there again. Once again the food and service was horrible! I got the changs spicy chicken and the chicken was so dry and stringy just like in April. We also had a problem with our check and our server was less than kind about the problem that was her fault for typing in the wrong amount to change. Still concern that there will be an extra charge on my credit card and my cousins card. These two experiences have changed my mind about eating at this P.F. Chang's location. I will go the extra distance to go to the Alpharetta location from now on. read more

Located right outside the Mall of Georgia, it's very convenient place to eat when shopping. I got the edamame, and the Mongolian beef. The cuts of meat were thick and good quality. read more

I am still in shock at how dirty this place was. I should have walked out but we were trying to spend some time with our son who is about to deploy. I didn't want to make a stink on his last night with us. There was so much filth under our table that we couldn't put our feet down without feeling it under our shoes. I went to the hostess and asked if they could come sweep for us. She did it but she was none too happy about doing it. When we got our appetizer, they brought us 3 small plates and I started to pass them out to my family. When I lifted the first plate, there was literally a quarter of a plate of smooshed food on the plate underneath. So gross!! Needless to say, I was not expecting much when the food came out. The food was mushy and tasted just awful. Not just one but all three of our entrees. The only thing that was edible was the lettuce wraps but we got only four tiny pieces of lettuce to put the chicken on. Ridiculous... As we were leaving, there were two pieces of fruit on the floor that had obviously fallen out of a drink and been trampled all night. The carpets in the foyer were equally disgusting. Seems like one of the four people hanging out at the hostess stand could have been assigned to clean up the entrance but chit chat was way more important. I am sickened to think about what the kitchen must have been like. If what you can see is that bad, I can't imagine what we couldn't see,must have looked like. I can remember a day when this was an amazing restaurant and food was delicious. There used to be a 2 hour wait. In my opinion, this place needs to be shut down by a health inspector. It's that bad. We still paid $100+ and tipped our server well but we will NEVER go back! Take this as a warning!!! Don't waist your time or money at this place, you will regret it! Simply unbelievable!!! Run!!! read more

First time eating at this restaurant. We saw the restaurant every time we go to Mall of GA, but today we actually had lunch here. Great customer service. The food is beyond delicious and delivers fast. The decorations and employees' uniform is well-put. The BBQ ribs is well-marinated and the texture is soft. The pork egg roll surprised us by how the chef decorated. We order Signature Lo Mein and Combination Fried Rice for our main dishes. Would come back again! read more

P.F. Chang's - Pork Egg Roll (2) BBQ Ribs - Chinese Near Me - Buford, Georgia

Service was great, however: crispy green beans were stale and needed salt. The hot and sour soup had a very off putting egg white aroma, the taste was off and extremely vinegar forward! So disappointing!! None of the food seemed fresh and we got there upon opening at 11am. Probably won't go back:( read more

Made a reservation for my family of three for Christmas Eve. Received a confirmation, and then a reminder email. However, when we showed up the hostess informed us they no longer have a contract with OpenTable and that our reservation was null. I asked how we were supposed to know that and she shrugged saying, "I don't know." We were told we could wait for a table but that the wait was almost two hours and they closed at 9:00, our reservation was at 7:30. Being Christmas Eve, our options were nonexistent so late and my elderly parent needed to eat. We ended up finding a hole in the wall Chinese place down the street. Quite disappointing as P.F. Chang's has sentimental value, which is why I made the reservation and long drive to surprise my family. Horrible service for them to not apologize for or honor what is their mistake. read more

They do not clean their oil traps and consequently the traps overflowed into Barnes and Noble causing the most unbelievable stench! Horribly irresponsible and will never go to PU Changs again read more

Very good Chinese food. The service was just ok. We had a 9:45pm reservation however when we arrived at 9:40pm they advised us that they would text us when a table is ready. We were seated at 10:05pm. The waiter was polite. The food was delicious, my lemondrop martini was excellent and the delicious was even better. read more

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I like P.F. Chang's because I appreciate well prepared Asian food. The ambiance gives one pleasant vibes about dining in general. The place was clean and the server was friendly. Thank you. read more

Meeting up with a old friend and this is where she wanted to go. Sighhh i kept waiting for her to offer up alternatives but pfs was the one ans only place she suggested. I mentioned the one in Ohio was really hit or miss... usually miss. She said something about covid ... and said im talking the last 15 yrs. Anyway was great to see her and we both had the sea bass with brown rice and a glass of red wine. The food was a 4 or 5 but bad service. He never refilled our water or gave us the opportunity to order more wine. He never inquired if we wanted dessert or if everything was ok with our meal. Without asking he grabbed my plate ...that i wasnt finished with. I grabbed it back and tried to make a joke of it but it was definitely rude and off putting. We asked for split checks and he didn't split so that just made things ackward. Got really thirsty... really would have loved more wine and water. Probably would have considered a dessert if one had been offered. Shame bad service put damper on the meal. read more

First and foremost we had a reservation for 5 pm, we checked in with the hostess who asked us to give her a few minutes so that she could seat us, so we sat in front of the hostess stand, after 15 minutes I went up and check with her again, she stated she was waiting for us to come to her because her manager doesn't let them tell people their table is ready "because they are not Apple Bee's" But truly the worst part is that we waited over an hr to get our food and when it did finally come out our food was cold. The customer service or lack there of is horrible I would give them zero stars if I could. Oh and the server leaves much to be desired but considering that their manager isn't any better I could see why! read more

It was a Friday night and I was HANGRY. I usually try to stay away from "chain" restaurants but they were right outside the mall,the streets were crowded so I figured hey let's do it! Walking in we were immediately seated and approached by our gracious waitress Ashley. Plenty of seating available the five o clock crowd was starting to roll in so we made good time. Our food was well prepared and staggered appropriately. It may have busted me out of chain restaurant probation read more

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Bartender, making drinks and the service from the bartender he acts like you're doing him a favor

I had driven by many times but the name didn't suggest a restaurant, at least not to me. I was surprised when my son selected that place for his birthday celebration. The food was excellent and the service matched it! I didn't care much for Korean food, but this place made me change my mind! read more

Came for an early dinner with family after a day of shopping at MOG. Delicious food and extremely friendly service! Connie greeted us with a smile and our server was super sweet and very attentive. We had no issues whatsoever- even had an allergy specific menu (per request) Every time I've been here it's been great. Highly recommend this PF Changs for the food and the amazing service! read more

P.F. Chang's - Chinese Near Me - Buford, Georgia

My first time visiting this restaurant and it will be my last. I made a reservation online and upon arrival my name was not on the reservations list. The hostess explained that any reservation made the same day wouldn't be on the list...so what's the point of making a reservation in advance? We were seated fairly quickly nonetheless only to sit at our table without ANY acknowledgement from ANY staff member for over 15 minutes. During this time there were servers and staff constantly passing our table, seeing that we had not been greeted at all, and no one bothered to stop. I would have appreciated it if someone just said "hey we are really behind and will get to you as soon as we can." But no one said a word. We got up and walked out. This is one of the most poorly run restaurants I have seen in a long time. And other recent reviews reflect the same. read more

From the music to the chopsticks....We really felt like we were in China! Looks like i won't be buying a passport anytime soon.....I'll just come here! read more

P.F. Chang's - Chinese Near Me - Buford, Georgia

The food was prepared perfectly, and delivered to table promptly. We could not ask for better. The issue with the restaurant was an overwhelming sour smell upon entering and down the sides to the tables. Could be soured mops, cleaning or whatever but it almost made us leave. Terrible. Will try again. But many customers will be revolted by that smell. read more

We had an extremely horrible experience here. We dined with our family including our infant and by the time we sat on our table we noticed the AC was not working and it was 90 degrees outside and when we mentioned this to the manager, Melody, and she only opened the door to let the air in. We ordered several dishes and when we received the food, one of the dishes was not cooked properly as we ordered their Pad Thai and it was the worst we've ever had, because the sauce didn't taste like Pad Thai sauce and was heavily watered down. When we mentioned this to our server, she said they wouldn't remove this item from our bill because we ate more than half of it, which was absolutely incorrect. The manager, Melody, didn't even offer an apology and said she could only provide another dish, which we didn't want since we had lost our appetite because the Pad Thai was disgusting. She accused us of eating more than half, and we explained to her that there was more than half left as well as the three of us tried it to determine that it was not up to standard. Any decent chain restaurant will always make the customer happy by not only removing the item, but apologizing for ruining our family's experience however, this PF Changs doesn't know a thing about customer service and we left without finishing our meal. Do yourself a favor and avoid this place. read more

The main course took 45 minutes to the table and teriaki chicken was lukewarm. The quality has not been the same since Covid. Will not be back. read more

Place was super crowded but got great service at the bar with no wait. Food was very good per usual.