Cancel

    Open app

    Search

    PetSmart

    2.9 (79 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Đt N.

    I have to recommend you guys to not come here for grooming any more. The groomer said it took 3-4 hrs for the process then I planned to running errands within that time. Just 2hrs after, they finished & called to pick my dog up. I was running errands outside and told them that I'd be there around 1 hr. When I went there, they charge me $10 more without any notice. They only said that it's their policy with their bad attitude to me. I have to pay extra without expectation or I can't go. When I ask the cashier for the payment and he threw me his bad attitude as well. There are many grooming salons near me but I want to support them. Waste my time and money. Hope you guys would not get bad grooming experience like me.

    Freshly groomed by Julie!
    Rachel P.

    Absolutely love bringing my girl to the groomers to see Ms.Julie! She is always so kind, greets us with a smile and takes such great care of my baby. You can tell that she really loves animals and makes sure to treat them as if they were her own. Cannot say enough good things about Julie! Just mentioning her name and my girl gets very excited to go see her! Thank you Julie for being so amazing and your great talent of dog grooming.

    Julie, at the Chandler location,  did a 3/4" hair cut which was perfect for my Poochon.
    Michelle B.

    Sir Winston's (Poochon) hair was overgrown and he had an appointment with Julie on 5/28/24. I've never used her before; she was friendly, listened to my concerns, and cut his hair down to 3/4". She did a terrific job with him! I purchased the upgraded package that came with the coupon book. Sir Winston walked out smelling great with a bandanna around his neck, a cookie treat and looking very dapper!! Thanks Julie

    Throw up

    Clean out the cats cages more often. Every single cat had full litter boxes and a few had throw up. So sad to see.

    Sel K.

    Do the employees care very little for the Disabled?? My wife and I were looking for a Handicap parking spot and found one completely taken over my shopping carts... Luckily it was late, there were plenty of spaces open but if this were in the middle of the day we'd be screwed

    Does this look like she really tried????
    Antonio C.

    Really poor service 2 time taking my dog in Jenna L was going to take @ list 3 hrs with my dog for grooming and she only took 1hr when she said I really try my best not what I was expecting my dog looks really bad sheared all over my dogs body and now I have to fix my dog after i paid $66 never coming back to this place don't let her take care off ur dog shame on u (Jenna l)

    Her private part was clipped!

    PetSmart on Stapley has traumatized my poor little doggy. It's been a week and she still hasn't been herself. We will never go back there and I wish to file a complaint. In the dead of winter they shaved all her hair off and clipped her private part. All she does since the service is shake and cry. She came home with an allergic reaction, scratching and just not the same dog. PetSmart ruined Christmas for us having to find ways to treat and soothe her. Please save your fury friends from this kind of tragedy. They did nothing to help this situation. My precious little doggy went from happy to depressed and now just lays around trying to heal from her wounds inflicted by PETSMART. Zero stars for the second time. First Chandler now Mesa. We are done for good. The worst $61 and no tip I've ever paid to result in abuse of my poor fur baby!

    Leopard Gecko

    I have been to this specific petsmart countless times, and I usually walk over there on my lunch hour a few times a month. It seems that every time I'm there, there is a reptile that is not being taken care of at all. Today was by far the WORST I've seen. A leopard gecko was extremely dehydrated, malnourished, and had a bunch of stuck shed everywhere. I informed an employee and he just looked at it and was like "I'll let someone know."Looks like the poor thing has been ignored for a while. EXTREMELY DISAPPOINTED in this petsmart. If you're going to hire employees, at least properly train them to take care of these poor reptiles.

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 3
    Photo of Susan H.
    4
    159
    183

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 16
    Thanks 3
    Love this 13
    Oh no 6
    Photo of Đt N.
    312
    3
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel P.
    70
    30
    29

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michelle B.
    248
    140
    173

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Cort J.
    16
    40
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    My goldfish died the second I got her. She was so precious. WORST 10 bucks of my life. The insurance is not working

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Really easy to schedule dog grooming and appointment went super well. will be back, recommend it

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Natasha N.
    825
    38
    46

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Worst petsmart groomers EVER. Terrible unfriendly grooming staff. Will NEVER shop or have my dogs come here again.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Blanche R.
    138
    21
    11

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Puppy training, puppy adoptions, puppy coupons...

    Mentioned in 2 reviews

    Read more highlights

    Lose The Leash Dog Training - Dog training with Sawyer in Mesa, AZ.

    Lose The Leash Dog Training

    (46 reviews)

    Love working with Rob! Our rescue GSD pup has made great strides in training and we couldn't have…read moredone it without his knowledge of dogs and training. Always very fun to talk with and an overall really nice guy! Worth every penny!

    Rob, I am so sorry this took so long to get posted…read more(technical difficulties). Now, we still do not have full control over our boys yet, and I do stress yet) but it is MUCH better. The training we received from you was instrumental in helping us in keeping our two boys safe. Your training was not for them, but for us. Capone and Pawlie appear much happier now, much more responsive, and Jodi and I are much more confident in our abilities. When our boys started becoming aggressive with each other, it broke our hearts. We had so much happening in our lives, we had forgotten that we project on to our kids. Instead of having one step forward , three steps back, we are now four steps forward and one step back. We just know, now, that we have to be more diligent with them and remember they too are our children. Your guidance, and teaching, has helped us regain our lives, and feel that our kids are safe, and they have been playing together. We, as Mom and Dad, still stress and want to make sure they are always safe, but our lives are much calmer because of you and your teaching. I look forward to actually getting to the group classes, and seeing you soon! Thanks again! Shane Brough

    All-American K-9 Dog Training

    All-American K-9 Dog Training

    (290 reviews)

    Before I discovered all American K-9 I was 100% disappointed and discouraged with all of the…read moreprevious training and gadgets that I had tried. I could not figure out why nothing was working. A colleagusuggested that I try a dog trainer named Bob Solomini that he had used in the past. His passion and confidence in Bob convinced me and even though I was very skeptical and worn out I decided to give it one last try. I am excited to tell you about my invaluable experience and what I learned from it: -my dog was only a small part of the problem, but the majority of the behavioral problems stemmed from me. Dogs aren't born knowing how to behave the way humans would like them to, so we as responsible dog owners need to teach them. -we don't automatically realize what we are doing wrong and unless a true professional who really cares can teach us the correct way we can't be sure that we will ultimately have a happy relationship with our pet. -after four years of pulling my hair out and stressful walks with my dog I wound up moving to a new neighborhood, and my dog was totally out of control when I walked him. When he saw people with dogs, he went crazy and I could not stop him from barking and pulling. In fact, he pulled me down a couple of times where I sprained my ankle and another time where I hurt my knee. In fact, most of my neighbors walked the other way when they saw us and complained about my dog's bad behavior. After the first lesson, I immediately knew that I had found something different. Humane, focused,, professional, and results driven. I am so lucky that I found all American K-9 and especially Bob Solomini. I love walking my dog now, and all of my neighbors have praised the incredible transformation that they see. This was literally a life-changing experience for my dog and for me. I am so thankful that I found somebody that really knows what they're doing and really cares -not only is Bob a great person, but also the Best dog trainer that I have ever met. I highly recommend this trainer and business to anyone who is serious about having a great dog!

    I thought my sweet little rescue dog was a lost cause with leash aggression, but Bob is truly a…read moremiracle worker! Don't get it twisted - it is just as much work and training for the owner as it is for the pup! But he makes it a point to educate you every step of the way, I even felt like I understood my dog better after just the info call! He is a straight shooter but also SO patient with questions and concerns, can't recommend enough! Thank you Bob for giving me and my sweet boy the gifts of safely going on walks and enjoying parks!!!

    This Little Doggie Stayed Home

    This Little Doggie Stayed Home

    (21 reviews)

    I can't say enough good things about Lindsey!…read more We recently brought home a rescue that I knew would be challenging but had no idea how hard she would be. She was food aggressive, she was aggressive with our family - bit all of us at least once - attacked our other two dogs and literally went to the bathroom wherever she preferred. I'm not one to give up on dogs but knew that if we kept her we needed help! We decided that if we were going to work with one of our dogs - we'd also work with our other naughty dog to retrain him of his bad habits. IN THE FIRST SESSION we saw significant changes in their behavior! She is so knowledgeable, so professional, and she got my kids involved so they know what to do! We just finished our last session and I'm so grateful to her for all of the tools she's given our family to help our dogs be the best behaved versions of themselves! We still have our homework, and they still have a ways to go but this experience has been so amazing! Thank you girl, love ya!!!

    Lindsey is the real deal and you'll be hardpressed to find a better training and sitting service in…read morethe Chandler area. We moved away earlier this year and were so SO bummed to leave such a great training and caretaking provider. All of her team is prepared to deal with difficult dogs and help reinforce good behavior, so all of our lunchtime visits included built-in training for our little pups. The team also sent photo updates and left detailed report cards every single day without fail. Lindsey herself is such a boss when it comes to training and is so so patient and welcoming. All of her own dogs are super patient too and were incorporated into the training sessions to help our little pups get used to being around other dogs. We (pups included) miss Lindsey and TLDSH tremendously!

    Joy To The Pets

    Joy To The Pets

    (48 reviews)

    First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

    Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

    Rob's Dogs - Working on focus!

    Rob's Dogs

    (67 reviews)

    We have been working through some serious challenges with our dogs fighting, and our main goal was…read moresimply to help them safely cohabitate in the same home. We had previously completed seven sessions with another trainer at Rob's Dogs and while that experience was fine for basic obedience, it felt like 'training' rather than the deep level behavioral correction we actually needed. Thankfully, because of the Rob's Dogs lifetime guarantee, we were connected with Joel. From the first hour, the difference was night and day. Joel immediately identified the core issues and provided professional, actionable insight on how to actually shift the dogs' behavior, rather than just running through commands. We already feel significantly more confident moving forward and have total trust in the tools and guidance Joel has given us. If you are struggling with behavioral issues that go beyond the basics, I highly recommend working with Joel. We are incredibly optimistic about the progress we'll make in our upcoming sessions.

    My 81 year old mom moved to an urban setting with a small yard and a neighborhood with lots of…read moresmall, yappy dogs that sets off reactivity in her German Shepherd. Although the dog has been through several training programs, she had recently reverted back to being reactive on leash: barking, pulling, and lunging at any dog that barked at her or gave her a "look". Thankfully I found Rob's Dogs through a search online. Rob offers dog training either through individual sessions sold as a packet of 8 or 3, or you can elect to do a board and train method. Since my mom's dog had done two board and trains with other training facilities in Florida and Texas, I opted for the individual sessions sold as a packet of 3. Not to disparage the other training schools, I want to note that the dog had learned a great deal of commands, but she was a little rusty and selective when doing them and was selectively reactive on leash around other dogs. What we needed was a trainer that could come to my mom's neighborhood and see the dog being reactive in the environment where she was going to be walked. Thankfully Rob's Dogs offered this as an option. It cost a significant amount to do this, but it was possible. The additional cost was for the mileage and drive time to my mom's place. We had a meet and greet at the facility. Rob, the owner, met with us and got the back story on the dog and the current behavior problems. He took the dog and walked her around a bit and near other dogs, tested her response to commands and leash pressure. He explained the package options available to us. He also made us aware that we would be using both a prong collar and e-collar to reinstate her former training. We had these tools, but my mom hadn't used them with the dog since she left Florida, and I had never used them. We were assigned a trainer who was contracted by Rob. Lauryn was super friendly and had a love and full understanding of the German Shepherd breed. She herself had a German Shepherd. She went over the operation of the two collars which I was not familiar with at all. Rob's dogs sent us a link and password so that we could watch some important training videos. His website also had some very useful training tips. I highly recommend watching/reading this information carefully and then reviewing it again each week. It's easy for owners to slip into bad habits quickly which results in their dogs behaving in ways they don't want. You will have to enforce rules and get into a routine. Restrictions can be lifted once the dog consistently behaves as desired. You will find that YOU will have to do the hard work. The trainer and Rob's Dogs will assess your current situation and give you the tools and training to use those tools to reinforce good behaviors. It won't happen overnight. You will need to work with the dog for at least an hour each day to reinforce the seven commands and expectations. As I mentioned, we only had three sessions. This training was going to determine whether or not my mom could keep and handle her dog. Immediately after the first session, we started using the tools and putting restrictions in place inside the house to set the law of the land. Right away, we noticed a difference. While the dog was already really well behaved in the house, it improved her response to us when we walked her outside of the house. The prong collar made a drastic difference in her behavior when she saw other yappy dogs on the walk. I no longer had to worry about her lunging, pulling or barking incessantly in an aggressive stance. She still got up, moved forward, and barked once, but it was all very controlled. I didn't have to use all of my strength to hold her back. The real test came when my mom was able to walk her dog around other yappy dogs. After session two, my mom was easily able to do this, and I felt confident that continuing this training would allow my mom to keep her dog. Her German Shepherd is sometimes still reactive, but it is much more controlled and manageable now. In time, and with continued consistent practice, I believe my mom's dog will eventually stop the reactivity altogether. She has already shown amazing progress and only slips occasionally. If you are looking for effective dog training (well, really we know it is human training to learn how to effectively communicate with the dog), then consider Rob's Dogs. You will work hard to get your dog's behavior issues resolved, but the longterm results will allow you to have a wonderful relationship with your pet.

    CharlieBar Boarding and Training - Arlo in training.

    CharlieBar Boarding and Training

    (23 reviews)

    We can't thank Ricardo and the entire team at CharlieBar enough! It's been a month since our…read more4-year-old rescue, Angus, completed his 3-week board and train--and we can confidently say we have a completely transformed dog. When we adopted Angus, an American Bulldog, he was extremely reactive, had zero impulse control, and was tough to manage. Walks were stressful--he would bark, lunge, and completely lose it around other dogs. Recall was non-existent, and previous trainers had little success with him. After his time at CharlieBar, everything changed. Angus now walks calmly on a leash, his reactivity has decreased by at least 90%, and he thrives during his daily training sessions at home. The most remarkable part of Ricardo's approach is that it goes beyond basic commands--he teaches dogs how to think, make decisions, and self-correct. It's not just about punishment or praise; it's about helping dogs understand their choices. With a simple "uh uh," Angus now stops, thinks, and chooses better behavior--without fear or confusion. We're beyond grateful for the results and highly recommend CharlieBar to anyone looking to make a lasting difference in their dog's behavior.

    Words cannot express how much I am grateful for Ricardo and his team taking our five dogs while we…read morewent out of state for Thanksgiving. I was worried for a moment, leaving my dogs with someone new and especially finding someone to train them. Ricardo and everyone really put my mind at ease while I was in another state and getting those daily updates and seeing how much they've grown. They will definitely be back in the summer for more training as I feel like I have found someone that I can trust with my dogs. I know my dogs are very stubborn and scared of new people but they were very patient with them and really earn their trust. Thank you again guys again and will definitely see us again soon. Love Eddy, Mike and the chaos crew (the team nickname for them)

    Dog Trainer US

    Dog Trainer US

    (14 reviews)

    Amazing.. Compasionate.. Phenomenal... Those are just a few of the words to describe Dog Trainer…read moreUS! The team here is everything and more you want for your furr baby! Kristi and Wesley in particular will make you feel like you have hit the jackpot on dog trainers! I had originally sent my dog to K-9 games when it had Kristi and we loved it... My dog had some regression and needed a new session that was a part of the lifetime package and the new K-9 owners said for another fee she could fix it. We went along with it, bad decision.. This not only increased the regression but caused more fear and then we were told that they were no longer going to train. Thankfully Kristi and Wes stepped up and took Dexter under their wing! They came in when we had lost hope and helped us. While Dexter is a very difficult case, Kristi and Wes agreed thy wouldn't give up on him, even when he had to be rehomed to be in an only dog home. If you are looking for trustworthy, skillful, amazing dog trainers these are your people! You wont be dissapointed !! Thank you for being amazing trainers and helping those dogs in need!

    When I got my new puppy last year, I thoroughly researched a large number of dog trainers. I…read moreselected Dog Trainer US because of their professionalism, expertise, unique approach, and the remarkable skills and qualifications of the owner (Kristi Smith) and her staff. I am thrilled with the results! I would highly recommend Dog Trainer US to anyone who wants a well trained, well behaved, and happy dog!

    PetSmart - pet_training - Updated May 2026

    Loading...
    Loading...
    Loading...