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    Pet Supplies Plus Plano

    4.3 (79 reviews)
    Closed 9:00 am - 9:00 pm

    Pet Supplies Plus Plano Photos

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    Reviews With Photos

    The BEST Pet Supplies Plus by far!!!
    Misty J.

    The guys in this store are so personable and friendly. It's so refreshing to shop in a store where the employees show interest in you and are genuinely nice. Good job!

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    4 months ago

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    5 months ago

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    1 year ago

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    2 months ago

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    3 months ago

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    11 months ago

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    5 months ago

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    1 year ago

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    3 years ago

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    9 months ago

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    8 months ago

    Great PSP Team! Store has a large choice of toys, food & treats. The dog wash is very convenient & clean. Thank you!

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    2 years ago

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    2 years ago

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    4 years ago

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    Support A.

    Than you so much for the 5 star review Misty, please come back soon!!

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    2 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    3 years ago

    Great Location, very good and friendly workers here. They are also very knowledgeable and willing to help.

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    5 years ago

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    3 years ago

    Our dog loves to go shopping for toys & treats here and the Staff makes the store even better!!

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    3 years ago

    Juan and his Pet Supplies Plus team are very service-oriented and have great products!

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    4 years ago

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    11 years ago

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    3 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    4 years ago

    The employees are very friendly and helpful! Plus they always have crickets for my frogs and tarantula.

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    8 years ago

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    7 years ago

    Such nice folks here. Can't complain. Fair prices and good products will bring us back.

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    4 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Pet Supplies Plus Plano

    Review Highlights - Pet Supplies Plus Plano

    The dog wash is very convenient & clean.

    Mentioned in 3 reviews

    Read more highlights

    Woof Gang Bakery & Grooming Stonebriar - Cake and cookie

    Woof Gang Bakery & Grooming Stonebriar

    (45 reviews)

    I brought my dog to Woof Gang for the first time today for a grooming appointment that included a…read morebath, tooth brushing, and nail clipping. My appointment was scheduled for 3:00 PM, and I arrived 15 minutes early to check in. Upon arrival, I was greeted by a cashier who informed me that they could take my dog in right away. Before leaving, I asked how long the grooming would take, and the cashier told me it would be "around an hour." Based on that estimate, I returned to the store at 4:10 PM to pick up my dog. I approached the same cashier and asked for an update on how much longer it would be. She went into the back, presumably to check, and returned to tell me it would be "around 45 more minutes." I reminded her that I had been told the process would take about an hour. In response, she explained that "big dogs take around one to two hours," which was not mentioned to me when I dropped my dog off. The store closes at 5:00 PM, and I ended up receiving my dog back at 4:45 PM, nearly two hours after the appointment time. Overall, I was disappointed with the lack of clear communication and disregard for my time. Had I been informed upfront that the grooming could take up to two hours, I would have planned accordingly. I do not recommend this establishment, as they appear to operate without consideration for their customers' schedules.

    TCAP has an event there and I love the store! Cookies and treats and boutique dog supplies galore.read more

    Petland Dallas Frisco - "TRACK" first cut grooming

    Petland Dallas Frisco

    (301 reviews)

    I had a great experience at this store. The employees are amazing, very friendly and knowledgeable…read more The employee who helped me was Connor. I saw how carefully and conscientiously he worked to care for the animals. In spite of his youth, he's a highly experienced pet owner and shared very helpful practical knowledge. There was zero pressure and no hard sales. My friend and I came in one night looking around but not particularly motivated to buy. Connor and the other staff treated us as valued guests, not customers or annoying window-shoppers. One puppy stopped what she was doing and scoped me out as soon as I walked in. We played with the puppy, asked a few questions which he answered very nicely and comprehensively. No pressure.Then we said thanks and went home. A little more than 24 hours later, I'd changed my mind and decided I want the puppy. I spoke with a different employee, Jill, also very kind and helpful although I primarily dealt with Connor, whose work is outstanding but all of their employees are very helpful and courteous and most importantly, they all truly care about the animals. Jill assisted me in placing the downpayment. By the following night, I was back to bring the puppy home. Once there, Connor and the rest of the staff did everything they could to make the whole process as smooth as possible. They went through a lot of puppy care information. The entire process took roughly 2 hours. Nobody tried to upsell me on anything or recommend anything silly, expensive or unnecessary. Any additional things he recommended were products I either asked for or he's actually tried and buys for his own pets. Connor even helped me and the new puppy get to our car safely with the "welcome home puppy" kit. The kit includes a crate, food, housebreaking pads and training aides, and a lamb for the pup to cuddle... all the basics for a new puppy. There should be more than enough to get you through the first few days to a week. Some of the items in the kit (like appetite stimulator) you may not need, or you may use only once or twice, but you have no way of knowing UNTIL you need it, and if your puppy DOES need it, you'll be very grateful that it's there. You can purchase additional items on top of the new puppy kit, of course, the store has a decent selection of pet toys and accessories (food, collars, leashes, pet care and grooming items, etc) mostly toys for the dog, a few clothes like dog tshirts, raincoats and frilly, silly accessories, but not TOO too many. it's more like an old-school pet store, probably only roughly 1/4 the size of a PetSmart or Petco. It's mostly things to use for pet care and maintenance. I know that the review is for the business and not the employees, but my experience at Petland was outstanding based on the employees, Connor in particular. He's like an angel who cares for puppies whose owners just haven't found them yet. Five stars times infinity.

    Update: In response to the business's reply…read more.. Thank you for your reply, but this is the exact same response we received the first time we posted a review. It feels like an automatic, scripted message rather than a genuine attempt to address what actually happened. Our family lost a puppy just one week after purchase. That is not something that can be brushed aside with a generic statement about "taking health and well-being seriously." We have already provided documentation, yet instead of reimbursement, my son and daughter-in-law were offered store credit and told to go through arbitration. That is not compassion, nor is it accountability. If Petland Frisco truly values its customers and the animals it sells, then it needs to stop relying on template responses and start taking meaningful action -- beginning with making this right for our family.

    Pet Evolution

    Pet Evolution

    (32 reviews)

    I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

    We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

    Pet Supplies Plus Plano - petstore - Updated May 2026

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