We were having solar electric installed on our roof and needed to have our old solar pool system removed. Our installer (ASI) recommended we call Performance Solar - we called them and they were able to come out within 48 hours and remove the old system. Then, following the completion of the solar electric install we shopped for a company to install a new solar pool system; after speaking with three other providers we selected Performance Solar. They provided an easy to understand and clear proposal. The install was completed very well and on schedule. We had a few system hiccups immediately after install, but Dennis either talked me through resolving them over the phone, or came out himself to fix them. The system has now been operating for three months and working very well. Dennis and team were courteous, responsive and quick. read more

This company installed our solar over a decade ago. They game back and pulled one of the leaking pool solar panels. They left the old panel on the side of our house and was supposed to come back and take it when we got a replacement. . Gave us a quote on replacement. We tried to reach them many many times. No response to messages or emails. I waited to leave this feedback for 6 weeks. Never responded.... read more

Die Beratung am Anfang ist sehr überzeugend. Doch wird man genötigt vor Fertigstellung die komplette Summe zu zahlen. Der Dreck egal ob Regenrinne oder Keller wird liegen gelassen. Selbst nach etlichen telefonieren, dann behauptet, die Jungs haben alles sauber hinterlassen. Wenn dann nachträglich etwas mit der Anlage ist muss man sich eine andere Firma suchen, da dieses der Firma dann zu viel Arbeit ist. Abgesprochen war es anders. Selbst nach einem Jahr erhält man keine login Daten. Fazit: vorher hört sich alles super toll und professionell an. Doch leider sieht das Ergebnis ganz anders aus. Hier klar zu sagen lasst die Finger von dieser Firma. read more

I spoke to Lisa on the phone because I need them to remove 2 of the thermal panels that her company installed for some roof repair work. She quoted me on the phone and promised to email a formal quote to me but she never did. Then my husband contacted her and she quoted him double the price! Then she kept calling me but I refused to pick up because they are dishonest and push you to agree to have them do the job and then charge whatever they want to! I agree with the other 1 star reviews. Performance solar is unprofessional, greedy and cherry pick their work. Stay away from them! read more

We had Performance Solar put a whole house solar system on our roof 6 and a half years ago. At that time, we told Dennis, the owner, that we might need a new roof first. He said he would stop by at a later date and check it out to be sure (we signed the contract in the evening so it was to dark then). He never stopped by. Just before the install Dennis said the panels that we signed the contract for didn't come in but he had different panels that would be the same. We ended up getting the solar on because they said the roof looked ok when they came to install. Fast forward to current time, we need a new roof so I called Performance Solar 3 times to have the panels removed and reinstalled for the new roof. Never received a return call even though I was told that Dennis was given my messages. We contacted another company to take them off and replace them. They came out today and lo and behold we found out that when Performance Solar switched the panels they didn't switch the supporting equipment. The monitor was for the original panels and was not compatible with the panels on our roof. So we have never been hooked up to the monitoring system and haven't had a warranty because of that. They had tar in the conduits and cut every corner they could. I usually hire a company after looking at the yelp reviews but this time the pool company had referred them so I made the mistake of not checking them out. ( I was looking for pool solar but decided on the whole house solar instead.) I really don't know how Performance Solar is still in business. We are going to have to pay again just to get compatible equipment. While the company taking the panels down was here, we placed a call to the solar panel manufacturer and found out about the monitoring system so it wasn't one company trying to get us to pay more. The manufacturer said that Solar Performance never completed the final steps to get the monitor on line. (Probably because they knew it wasn't the right monitor?) read more

It's unfortunate....I called them 5 times in 3 days. Left 2 messages and didn't hear back...until today. Too late. I had to call someone else. I wanted to remain loyal. I can't do business with a company that doesn't answer their phone or return calls timely. It really is too bad. read more

The owner, Dennis was quick to visit our house and give us a quote. Between email, phone calls and text, we were kept up to date on every step of the process. Hugo and Marcos did a great install job, in a timely manner. We are having unusually warm weather for November, but my pool is already up 3 degrees and climbing. Thanks to all of the Performance Solar team! read more

Great service and great people to work with. The owner is very kind and approachable to do business. The technicians are very skilled, friendly and respectful to property. I recommend this company as your solar professional to install your future solar system. read more

I don't think that there was one year in the ten years or so that we have had this equipment that we did not have some sort of leaking problem. We called them again this year, as there was quite a bit of water coming off of the roof, and they told us that we had 4 "frost damaged" panels, and it would require a replacement at the cost of almost $7,000.00. If we could go back and do it over again, we would go with a different company, that is what we are looking into now. We simply don't have confidence in this company. Their customer service is bad, I have, in the past, been begging for someone to come out the next day, as we had company coming and wanted a heated swimming pool....and there was never a commitment for a firm appointment time for repairs. read more

We had solar installed with our new pool. Dennis and his team went above and beyond during and after the installation, very friendly and being available for questions and even painting the pipes to match the side of the house. Overall a great experience and I would recommend them for anyone looking to add solar to their pool. read more

We are new to the pool solar game but moved into a home with an existing system so we really needed some guidance.. Enter Performance Solar, easy quote with friendly & fast service! Hugo & Marcos completed our install quickly & efficiently; even with an unexpected part requirement! They had to leave & come back to finish the install but we were still rockin' & rollin' the same day and our quote remained consistent through it all! Thank you! read more

Performance Solar did a great job in all facets- quality, cost and schedule. They are responsive to return calls. Go out of their way to to be sure you are satisfied read more

Performance Solar just installed a pool solar system for me in Encinitas. Dennis and his team were extremely professional and delivered upon every commitment made. He was on time and completed the entire job in 4 days and ahead of schedule. Dennis, Hugo, and the entire team were very friendly and knowledgeable. It goes to show you that Yelp isn't always reliable. In reading the postings Yelp has decided to show the public, one would think to go elsewhere. This is a shame. Dennis provided referrals upon my request and all sang his praises. I now too would highly recommend Performance Solar. read more

Had it for 15 years and when I've had a need for help, they're here the next day. They are very responsive and professional. I would highly recommend them. read more

We would like to thank Dennis Esposito and his company, Performance Solar, for the excellent service we recently received. We have used Performance Solar for two installations of pool solar. Both experiences were excellent, very fairly priced and completed as promised. Recently I had an issue with my pool and Dennis was able to help me trace the issue remotely. The problem was not related to the solar installation but he was still willing and able to walk me through the process. Dennis then provided me with the replacement part and after installation all is back and working as it should. Dennis and his company are "above and beyond" when it comes to returning calls, and providing any information you may have about Soar systems. I can't recommend them highly enough! Seven stars out of five! Duncan and Joyce read more

We cannot get a firm commitment from them to come and fix a simple leak. The woman on the phone is very vague and a little abrupt. We have no idea if they are coming or not nor when. They installed our system 10 years ago. We have been happy with the system. We had one leak which they repaired for a fee. At the time, they responded quickly and on time. This time we waited and they showed up unannounced. Leak fixed and all is good now. It would be really helpful to have general appointments as is custom for most work. read more

I contracted with Performance Solar to replace the solar system for my in ground pool. The Sales person we nice and seemed to be knowledgeable and the installation was done when promised. That is where the good part ends. The new solar panels leaked and the drain valve was not installed. When contacting Performance Solar to resolve the issues, commitment to return calls or make repair visits we often not kept. When the system was finally "repaired", leaks continued and the drain was still not installed. It was only when I stopped payment and threatened legal action that the work was promptly and properly completed. Given my experience with Performance Solar, I am not able to recommend them. If you do decide to use them, be prepared for a frustrating experience. read more

The warranty is a joke. If you call they run 3 weeks out for any service call. They show up without calling or scheduling and then if you don't answer the door they charge you a service call. Then when they do show I have never had my system corrected properly and I'm told its a "new issue". Then they charge you again...it goes on and no. They won't give you an invoice and just run a credit card on file...don't give it. read more

These guys should be stopped by the department of consumer affairs. They sold me an expensive pool heating solar system (about 10k) to "save money on gas and be greener". What a joke. What the idiots failed to mention is that by placing the panels on the roof the the roof would be completely ruined. In addition because of the distance from the pool and the height gain of the panels on the roof...the pool equipment was overpressured causing the pool filter to literally blow apart about 5 years after it was installed ($500). Even worse, they assured me mounting the panels on the roof would not ruin the roof (only 3 years old at the time). WRONG! The installation holes started leaking 3-4 years after the install. They came back out and charged me another $300 to tune up the system and stop the leaks. 1 year later all the original leaks started leaking again as well as 2 or 3 new ones. The inside of my nice wood roof is completely ruined. Now I have to look at 1) moving the panels off the roof, 2)replacing the roof, and 3) replacing/reparing the interior WOOD ceiling. If I am lucky the cost of doing the above 3 things will be about 20,000 but could be more. So if you add that 20k to the original 10k, your at about 30k to save on cheap natural gas? These guys have cost me more than half the cost of the original pool. These guys are total ripoffs do not do business with them they have no idea what they are doing. read more

Hugo at Performance Solar came out today and helped us with a leaking solar panel. Great work! Thanks Hugo!! the Iams family

Very unreliable and rude on the phone. Although I had a safety issue with my solar panals they said they couldn't set up an appt but someone come out in the next seven days and that they would call me the day before. After I heard nothing for seven days I called them..."oh, we don't work on weekends so they don't count.." ! I called another her company who came within 48 hours I don't recommend this company read more

We have been with Performance Solar for almost 20 years. They have always stood behind their product and Dennis has been an absolute stand up guy, honest and always willing to answer questions. We recently had to put a new roof on our house, and his crew came out quickly and removed and reinstalled the system, actually taking the time to reroute some of the plumbing and improve the original system. After all this time they have always been there when we needed them for any concerns or issues (there haven't been any, other than having to replace some panels that needed to be replaced WAY after their life expectancy). We made the right choice 20 years ago, and would recommend them now without hesitation. read more

Hugo and the team at Performance Solar are outstanding. The team just completed repairing our leaking roof pool solar system in no time. Extremely courteous. It was a real pleasure working with them. Enthusiastically recommended for any pool solar system installations and repairs. read more

I am quite surprised to see an average of only three stars given to this company from past reviews. My experiences with them deserve five stars, based on the expertise of the employees who have serviced our pool solar system, their prompt response to any issues, and fair prices. Their service employee "Hugo" is very knowledgeable with our new, somewhat complex Pentair controller, and in our most recent service, he immediately diagnosed a mysterious "chirping" sound that turned out to be caused by a very small leak in the "return to the roof" pipe, that he then fixed. They installed the original system in 2009, and based on our satisfaction with their service and prices, I see no reason to use another company for our future service needs. Don Cottle, Valley Center read more

After 10 years of owning our solar system we couldn't be happier! My kids love the warm water - I swim with my 9 month old who loves to go in the water because it's not too cold! Which is really helping me shed the baby weight:) They have great customer service- I found it very easy to schedule service and they are always so prompt! I would definitely recommend this product and company- you won't be disappointed! read more

Used these guys for 6 years after they installed our system. Everytime we have them out for a seasonal service call there is always something broken. Funny thing is its the same part "the valve". Its been explained to me that there is more than one, but if they are using parts that fail that often it seems like they would switch to another manufacturer. I questioned whether or there is a warranty on these valves and my bill was all of a sudden adjusted to "only" $268. Paying at least $250-300 twice year to service their equipment finally made try another company. So long Performance Solar and good riddance. read more

Performance Solar just finished installing a system on our San Marcos home and we couldn't be more pleased with every step of the process. Dennis and his team patiently walked us through every aspect of switching to solar from a sound electric use assessment, to design and capacity issues, to our HOA, taxes etc. We are new to solar and had lots of questions, which were not only answered, but answered with evidence and examples that clearly showed that we were being treated fairly and truly getting a system that met our needs. It is great to work with a company that over time earns your trust. The install crew was tremendously professional, timely and courteous -- they worked around my schedule and were very considerate of my dog and kids. It has been pouring rain for weeks since the install and everything is tight and running smoothly. I had done literally a year of research on solar, comparison shopping and got bids and designs from several companies. Some of the other companies were clearly upselling features that I may or may not have needed. Performance always gave me straight talk and good advice, walking me through advantages and disadvantages of each choice so I could make the best decision possible. They were consultants, not salespeople. I am very happy we went with Performance and wish other service providers that we work with kept up to this standard of professionalism. read more

I'm so thankful that I decided to go with Performance Solar to heat my pool and spa back in 2005. The solar system has worked great all of these years and really has allowed us to use the pool from May to October, even in April some seasons. The temperature in the pool can get over 88 degrees and the spa easily gets over 104 in a short time. I had a 12 year warranty that lasted until 2017. I just noticed a small leak coming from one panel, so I called the office to see what they could do. Paula has been handling customer service for many years and was able to offer me some reasonable solutions. She had Hugo out the very next day. He's also very friendly and called me 30 minutes before arriving. Hugo was able to find the leak and plug the one tube in about 15 minutes. My panels are almost 13 years old, but they are still working perfect and overall are in great condition. I'm very pleased with Paula and Hugo for fixing the trouble so quickly and I would definitely recommend Performance Solar for anyone looking to save money by heating with the sun. read more

Performance installed a ground mount pool solar system 3 1/2 years ago. Two weeks ago we had a major storm blow thru Fallbrook and it lifted the pool panels off the frame. Without any issues, Performance repaired the installation and went to the extra effort to reinforce the installation to avoid any further problems with weather. The initial installation was good, standing behind the product, "Priceless" read more

I just had a new solar pool heating system installed before the 4th of July weekend. My wife loves the warm pool temperature the system provides. I love the fact that after the original investment in the system, it's all free coming form the sun. Great product, great value, great customer service. Not sure what the bad reviews are all about. I would definitely recommend Performance Solar. read more

Performance Solar crew did a fabulous, professional installation of our pool solar panels. I would recommend using them. Dennis the owner is also easy to work with. The crew was on time, neat, orderly and polite. read more

It is no wonder this business has been in operation for 20+ years - outstanding service and quality products. We now have a pool we can use all year long because the solar heat is amazing. My mom finally got in the pool with the grandkids because it was without a chill. Our panels were installed on a bank near our pool, but we did have the option to place them on our roof. I could not be happier to work with such a fine small business and one that gets its priorities right. Thank you Performance Solar. read more

Dennis installed our pool solar system 14 years ago and did a great job. Given that we were beyond our original warranty and had some issues that needed repair, Dennis showed us how installing a new system which includes a new long term warranty was a better financial decision than paying for repairs on a 14 year old system. Bottom line, Performance has been in business a long time and they do great work. Thank you for a job well done. read more

Great customer service day! Got a call from the owner, Dennis apologizing and rectifying within 10 minutes of notice. It's wonderful to see such great personal service. I'm glad we chose to go with Performance Solar 2 years ago. read more

We have been customers for many years and Performance Solar installed a new system about a year ago. Had a problem when the solar was turned-on recently that the temperature was well below the expected. Made a call an requested someone come to check for the problem. First you think of a bad sensor, and Hugo and Cody checked determining the sensor was not working. A replacement was installed but that didn't solve the problem. They thought it could be the control box which is quite costly to replace. Hugo first wanted to check the wire from the control box to the sensor. Fortunately that was the problem. He showed me where the wire had a bad spot likely from when initially installed many years ago. We appreciated Hugo's problem solving and quick replacement of the wire. More to come. Hugo and Cody left and just got out of the driveway when I noticed a great deal of water flowing off the roof. I turned the water off to the solar system and made a call to Performance Solar who contacted them. Returning in a few minutes they were on the roof to fix the problem. They had not caused the problem, it was related to the initial installation of the new system and it took time to be a problem. They then checked the entire system and made certain all bolts were tight. The pool water is getting up to temperature and all seems just fine. Glad to have good service from Performance Solar and Hugo the expert to provide the service. read more

Performance Solar will charge you for any type of service, warranty or not!. I had Performance Solar instal the solar panels in '05. I called Performance Solar once in '06 because the system was not heating my pool. Performance Solar came out and simply flipped a switch and then tried to charge me $127.50! There are zero visits from this company that are covered under the warranty so read your contract closely. Oh, and they won't tell you that either. So now in 2012 I call them to come out and fix my panels because they have cracked and leak water. The panels are under warranty so I'm assuming a free visit? No way, regardless if its under warranty or not, they charge $127.50. So once the Performance Solar service person gets here he informs me that 2 panels need to be replaced but the clamps that hold the panels to the PVC pipes are not under warranty and needs to charge $50 per panel, $100 total. The same clamps cost $1.50 at Home Depot. Again, there was no mention of this charge and the clamps are the only part holding the solar panels to the the PVC piping. It even says in the Warranty that "......replacement of parts is included" But I guess this does not mean the $1.50 clamp that they charge $50 for. I DO NOT recommend Performance Solar out of Escondido. Read your contract, they will charge you for anything they can. read more

Purchased their solar panels 7 years ago. Unfortunately, they have leaked from the beginning. The first surprise was when the warranty work suddenly started costing nearly $150 each time they came out. Paying $150 for something under warranty doesn't sound right. After paying that every 3 months for the past 7 tears, they now tell me that I should replace the entire system for nearly $10,000. The 15 year warranty? Well, apparently that doesn't cover my situation. In my prior house, I had a similar solar system that never leaked in 8 years. Steer clear of this company! read more

Great Product - Terrible Installation and Customer Service - I had my solar panels installed a few years ago. We have been very happy and the pool stays heated enough to extend our swimming season a few months each year. This last weekend I was on my roof and found that all 15 clamps secured to the roof by quarter inch bolts had ripped right out of my roof. The solar panels had slid down the roof by about a foot because of this. Quarter inch boldts don't just pull out on their own, and I could understand if it had been 1 or 2 of them, but all 15 lead me to believe that the panels were secured to the roof improperly. Prior to having the panels installed I had a new roof put on the house and the roofer said there was no rotting or damage to the under part of the roof (if there had been I'm sure he would have bid the job to repair/replace the damaged areas) so I know the roof they drilled the pilot holes into was structurally sound. Additionally, when I bought the panels for over $4500 the salesman said the clamps and tie downs would withstand huricane force winds. This being San Diego, the wind in this location should not have been strong enough to pull out quarter inch bolts that are about 2 to 2.5 inches long out of the roof, let alone all 15 of the clamps. I called Performance Solar and expressed my dissatisfaction. After going over all the details above they would not fix the issue for less than $300-$400. When I asked what I would get with that I was told they guaranteed reinstallation service for 30 days. If they guarantee initial installation for 12 months, but then the reinstallation for 30 days, what does that tell you about their confidence level regarding their installers. I feel very ripped off that my family paid thousands of dollars to get these panels and now I'm either stuck paying hundreds for a reinstall when it wasn't done right the first time or I have to figure out a way to repair it myself. Note: To even get them out to my house to look at the panels/damage they required a $127 pre charge to my credit card that "would be taken off the work if it was performed". That means they wouldn't even come take a look at their subpar install job without charging me a fee. Terrible customer service and they do not stand behind their installation read more

We had an excellent experience with Performance Solar. We had them install solar panels for our pool, and they were prompt, courteous, thorough, and anticipated our families needs (e.g., pointing out that a small palm tree located near the panels may need to get moved in the next couple years, etc.). We had the very good fortune of working with Hugo and Travis on this job - wow, they were the very best, and exceeded all of our families expectations. I can't recommend this team more - just an all around wonderful service experience. Thanks, guys! read more

Excellent installation of a replacement pool solar system by Hugo and Cody. Prompt, professional service and a job well done!