We didn't end up moving forward with our solar installation because we realized we wouldn't be able to make the federal tax credit deadline -- but I still want to leave a review because our experience with Isaac Rossi at SolarTech was outstanding. Isaac was incredible from the very beginning. He communicated with us day and night, always responded right away, and went out of his way to explain every step in a clear and honest way. He was patient, never pushy, and genuinely cared about helping us make the right decision for our home. Even though the timing didn't work out for us this year, it had nothing to do with SolarTech or Isaac. In fact, he did everything he could to help us meet the deadline. When we're ready to restart the solar process, we'll be coming straight back to Isaac. If you're considering solar, definitely ask for him -- you won't find anyone more responsive, knowledgeable, or dedicated. read more

As a 20 year sales and service professional, this company gets 1 star from me for their poor customer service. As someone who relies on word-of-mouth reputation and customer service for my own personal business, this company fails across the board. 1) We had an issue with our solar panels so we called Solar Tech first thing in the morning. The phone operator told us we would get a call back from one of the techs later on that day. FIVE days went by before we even got a response back, and it was in the form of a text message asking us what problems we were having. If a customer is calling you for help, the last thing you should do is make them wait almost a week to get a response, and then have them explain to you what is wrong over text. Very poor professionalism. STRIKE 1. 2) The tech told us the next available appointment was 1 full week away, so not only did we wait FIVE full days for a text response, but we had to wait another full week for any resolution of service. STRIKE 2 3) The day of our appointment, thankfully, we had the first appointment of the day scheduled as we had a very busy day with other obligations so we were hoping to have everything completed by mid morning. After about 4 hours of the company no-show/no-call/no-text, we decided to call the company to find out the status of our appointment. We got a voicemail instead of someone live, so we left a message. A few hours later we finally got a call back saying someone will show up later that day. And they did finally show up at the very end of the workday. STRIKE 3 This was a very VERY disappointing experience. From poor follow up, poor customer service, and just a poor company all around. For someone like me, my sales/service business relies heavy on customer service. I've provided 1000s of recommendations and referrals of vendors for roofing, plumbing, solar, electrical work and more over the last 20 years, and i can say that I will never recommend this company as their lack of customer service would reflect very poorly on me and my business. The last thing I would ever want to do is upset a client or customer as they are the backbone of any business. read more

Big thanks to Solar Tech for taking great care of me. I already had solar, but after adding 4 Tesla Powerwall batteries, it's a whole different game. Now I can actually use the solar power I produce instead of just giving it back to San Diego Gas & Electric. A special thank you to Ali for really taking care of me on the pricing and making everything work out. The team was professional, kept me informed, and made the whole process smooth. Very happy with the setup and highly recommend! read more

There is no way I would trust you with an enphase upgrade. My latest finding is you could have swapped my recalled zinsco box without relocation from the gas meter. Currently I have multiple electricians verifying this. You cost me over $2000 due to loss of 30% tax credit for that upgrade and me having to dump $1000 to replace the zinsco breakers in a desperate effort to make it safer. I guess Anela didn't want to be bothered to get that approved by sdge Hector is the only bright spot of this job. Otherwise I regret you ever stepping in my home read more

SolarTech Inc (based in El Cajon, CA) has a mixed reputation, with recent reviews highlighting significant issues with project delays, poor communication, and slow customer service, alongside some reports of professional installation, according to Yelp reviews and Better Business Bureau complaints. This is shitty company. Lag of communication and customer service. Their number never can be reached after you paid for it. Stay away from this company. read more

Ali Ibrahim was great to work with. He was very professional, efficient, and easy to deal with from start to finish. He explained everything clearly and made the whole process simple without any pressure. Anytime I had a question, he responded quickly and made sure I understood all my options. What I liked most is that he was straightforward and honest. You can tell he knows what he's doing and really cares about helping his clients. Everything was handled smoothly and on time. If you're thinking about going solar, I definitely recommend reaching out to Ali and his team. He made the whole experience easy and simple. read more

We got bids from several companies for our solar and battery project. Solartech had the best combination of price and system design. The system has been operating great since project completion and we couldn't be happier. Sam Johnson was our sales advisor and he built the system taking all our input into consideration. That was a differentiator as other companies didn't capture all of our requirements but Sam at Solartech did. read more

SolarTech - Tesla Powerwall 3 - Solar Installation Near Me - El Cajon, California

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I 100% regret using this company. They were super fast to come out and give me a quote. It's kind of been downhill from there. We were referred to them by my in-laws and they were referred by their neighbors. Not long after Solar Tech was paid the large deposit that was not refundable, my in-laws had both their roof leak and their neighbors roof leak due to this poor solar installation. The solar company blamed it on the roof, but I'm not so sure. Both houses had a leak the first rain after getting the panels installed? Sketchy. We went ahead and still got our solar panels done with them, against the my intuition because we didn't want to lose the deposit. This was back in November 2025. Our panels are still not up and running. The company does not take anything seriously and the person I'm supposed to contact keeps changing. We kept failing the application process because Solar Tech kept messing up the application somehow. It literally took them 8 submissions (over the course of several months) until it finally got accepted to the point that we could get our city inspection. We finally got our inspection from the city done and it FAILED. That was over one month ago. I got an email from Solar Tech saying that they will be fixing it within the next 5 to 10 days. It's been over a month and I have reached out several times to get an update since this is costing us money. They required to be paid once the panels were installed. We didn't know that the panels don't start counting towards our bill until the city gives final approval so even though it's generating power right now, our energy bill isn't affected yet. This is criminal!!! read more

First of all. Our Rep, Sam Johnson was great to work with. He was there every step of the way during the sales and installation process. The crews that were sent to work on our house were very polite, clean and hard working. It really was a pleasure having these guys on our project. Everything went as planned and now we have a great system for our house to enjoy for many years to come. We talked to several solar companies but we are very glad that we chose SolarTech. read more

Greg Chase provided excellent technical service when I called him on Saturday to get my Pentair SolarTouch controller back online with the pump. It controls both the pump and the solar water valve that heats the pool. The controller also protects the water in the panels from freezing. There was a power outage last week and last night I noticed the Freeze Protect program did not run. The red System Status light on the controller was flashing. So I called Greg and he walked me through the process to reset the controller. Now everything is back online. SolarTech installed a new tile roof and a new Solar Water Heating System three years ago. We have been very happy with the results. They value great customer service. read more

Last year a man named Bill Al-Ebsi came to see me about purchasing a battery as I already have solar panels. He lied to me about getting a "free" battery and insisted that I purchase more panels in addition to the battery. That was over my budget and so I chose not to do either as he implied that without the additional panels, the battery would not work properly. He took a check at our initial meeting for $1000.00 and assured me that it would not be cashed until the final proposal was accepted by me. He said my money would be refunded in the event nothing was purchased. On 12/31/2025 my check was cashed and ever since then I have been trying to get my refund with no avail. How can a company take your money and not refund it or give you the service you requested? I WILL NEVER DO BUSINESS WITH ANOTHER SOLAR COMPANY ESPECIALLY THIS ONE AS THEY RIP OFF PEOPLE.! PEOPLE BEWARE! read more

This company is the absolute worst solar company, they have cost me 7 months worth of headaches and money , my project which is a new construction has been sitting there waiting for solar for final approval and all I have gotten from them is lies and lies and more lies ,I don't understand how can they be afflicted with BBB but I already have a complaint with BBB and I'm also contacting the consumer affairs and I will file a law suit against them for the deposit and money I have lost for my property sitting there for over 7 months , they told me for months that they are pending approval of plans from the city and when I finally went to the city I found out they never submitted plans and they don't even have a business license to be able to submit plans , absolute nightmare ! If I can give them negative 100 I would read more

If I could give Solar Tech zero stars, I would. Our panels were installed on January 2nd, but no one bothered to tell us that the Tesla batteries were backordered until March. When they finally finished the installation, they failed to submit the proper paperwork to SDGE -- leaving us without an official online connection until May. During all those months, we were stuck paying a hefty solar loan and our regular SDGE bill. Their "solution" for this huge inconvenience was to offer us a gift card, which--surprise--we never received. It's now nearly October, and while Solar Tech has already run to the bank with our money, we're left feeling completely misled and ignored. The lack of communication, transparency, and follow-through is shocking for a company handling something as important as solar. I would not recommend Solar Tech to anyone unless you want to be strung along, overcharged, and left in the dark--literally and figuratively. read more

This company is part of sun power both are absolutely worthless. Solar tech breached contract. Filed a complaint with the clsb they are in trouble. We been trying to find a resolution but solatech keeps on barking out orders as if I they are in control I'm sorry but you are not. They extorted the final payment by placing a false mechanics lean on the property since they had not completed their contractual agreement now they are giving options that benefit them and demanding I remove my negative reviews. No SOLARTECH JUST WAIT TILL I POST EVERYTHING ON EVERY SOCIAL MEDIA OUTLET LOOK IT UP ON TIK TOK read more

Drew and Alberto were excellent! Both were professional and friendly. They took the time to explain what needed to be fixed and helped me with a claim. read more

When we purchased our solar, we were assured that it would generate nearly 20kWh with the number of panels installed. We were also told the system would be monitored, & if any issues arose, the company would notify us & resolve them promptly. The installation was completed after Christmas 2024, & began producing energy for our home & sending excess power back to APS. Soon after being told the system was up & running, we received an email from the solar company stating they needed to return & install additional MCIs because our solar panels were producing more power than the system could handle. After this first repair, we were contacted again & informed that more MCIs would need to be added, as our system still was not performing as expected. Despite these interventions, we received a notification from Tesla that our PV string was out, indicating a significant issue with our solar production. We attempted to contact SolarTech multiple times to address this problem. On one occasion, a technician was sent out, but we discovered he did not have the proper certification to work on our system. Subsequently, workers returned to add MCIs once more. During this visit, we captured video evidence of the contracting manager instructing the crew to lie to us about a problem affecting six of our solar panels, telling them to claim the issue was fixed without disclosing the truth. Following this incident, we spoke with the service manager, scheduling manager, & contracting manager. They scheduled service appointments on six separate occasions, but each time, the crew failed to show up & did not call to notify us. After each missed appointment, we were never proactively contacted by the company; it has been up to us to call repeatedly & leave voicemails until someone finally responded. When we did reach someone, we were given excuses for the missed appointments & told we would simply have to wait until they could address our issue. Throughout this entire period, we have been receiving APS bills because our solar system has not been generating the energy we were promised & paid for. Despite informing the company of these ongoing financial impacts, we have not received the level of support or urgency that was promised at the time of purchase. read more

Run far from this company. Everyone's worst nightmare is paying $9,900 for solar panels and the company not completing the job and then ghosting you. If you don't want this to happen to you please shop for a different solar company. I paid a total of $9,900 for my solar panels. I thought everything was completed. 3 months later I find out that PTO ( permission to operate ) was not submitted to Edison. As per Edison- solar companies need to submit this part in order for us to get the benefits of the solar panels. I've emailed solar tech 5 times asking when will that be done? No response. As per Will the rep that sold me the panels isn't getting a response from them either. ( running a business this way should be eye opening for you all reading this, this is how they operate.) My feedback l to you reading this. If you don't want to be ghosted after you have paid in full... with the job not being completed. Do not buy from them!! Please save yourself the nightmare you'll be getting into and please buy solar panels else where. read more

Did a wonderful job. Were very efficient , did everything in one day. Very impressed. Thank you

Additional update, Sonny below who said he would contact me, did, just to tell me it is now out of his hands. Let me Repeat if you need to see this again, the company does not take accountability for their mistakes, is deceptive, and unethical!!! They say they tried to contact me but actually never did. They said the same thing on the google review I posted. I also posted on their instagram AND THEY BLOCKED ME! Want to see a company that is BLATANTLY trying to duck responsibility, look at them trying to just fake dealing with a problem or trying to make it where complaints can't be heard. This coming from a company at their intiial pitch to me was "Look at how many 5 star reviews we have on google and yelp." DECEPTIVE!! Please beware. read more

I have used Solartech for my house, a rental property and have referred to friends and family. Great communication and great experience. A couple of hiccups addressed and resolved quickly and professionally. Highly recommend. read more

I thank Solar Tech for reaching out, I eagerly await resolution to the improper installation issue and will update the post as we progress.

Professional and fast service. We had a full roof replacement on our condo in San Diego. SolarTech replaced all the shingles, liners, etc, and even worked with the large skylights we had. They were very clear about what to expect and when, and they responded to each of my questions, comments, and observations during the process. Brad was my contact, I recommend working with him. I asked for a correction on a corner once everything was installed, and they sent out a crew to correct it. I took pictures of it, explained what I saw, and Brad took care of everything. Payment was easy and fast. Given the scope, the work is great value. Happy to have a brand new roof and warranty. read more

I'm so glad I chose SolarTech for my solar project! From the very beginning, the entire experience has been smooth and seamless. Ali has been fantastic to work with--thorough, communicative, and always responsive. I appreciated how clearly he explained the process and answered all my questions. The pricing was also very competitive, especially considering we went with Tesla panels and batteries, which was a big plus for me. What has made the process even easier is that SolarTech is also handling the roof work and electrical panel upgrade, which saves me the headache of coordinating with multiple contractors. That level of support really makes the entire experience seamless. So far, I couldn't be happier with the decision. I'll be sure to update this review as the project progresses, but up to this point, I've been nothing but impressed! read more

Terrible, unresponsive and unprofessional service. Their sales people will lie to you to complete a sale. They do not provide any support once the project is installed, and you can expect long delay and poorly organized operations. read more

Very horrible experience with SolarTech, my inspection on 9/3/25 did NOT pass smh!! Wrong wire size was installed. Looks like very low staff and I noticed they have too many rookie tech. My mistake for not checking their reviews 1st. Knowing there reviews i wouldn't have hired them at all. Will, a representative from SolarTech sounded very convincing but nothing closed to how they operate. Now I have to wait weeks for the correction to be done because they are "too busy". Which I understand but for a mistake at there end now am back at end of the line again. I do NOT recommend this company at all!!! read more

SolarTech - Correction: - Solar Installation Near Me - El Cajon, California

Excellent customer service and honest. They will install our solar on our new house and they gave us the best deal around read more

More than three months ago, they came to install the battery and all the necessary equipment for my solar panels, and we've just been waiting for Edison to come and secure the meter. Solartech employees said that as soon as Edison came, we should call them so they could come and activate the solar panels. It's been more than three months now, and we've been trying to contact them, but they won't answer. The seller the same. I'm still waiting. Summer Summer is over, today it's winter and raining in the city of Lancaster, we need the heater and we're still dealing with the same problems. The owner of the house is my sister and she is frustrated read more

Highly recommend this Solar company. We had it installed in 2022. From Pete the salesperson to Greg the installer we are totally satisfied. Recently we had an issue with the controller. Called Greg in service and was able to walk me through a couple of steps over the phone and it was resolved. Turns out the pool person turned it off to clean the filter and forgot to turn it back on. Thanks again Solar Tech. Anthony T. read more

UPDATE (August 2025). It took my original negative review to get these guys to respond after ONE YEAR of leaving us hanging. And throughout the month of June/July they did work with the City and Edison to finally get everything approved and working. I was planning on updating my review accordingly - especially given were receptive when we asked for some kind of appropriate recompense for the thousands upon thousands of dollars we spent needlessly on a solar loan and regular Edison power bill for the year these guys went dark. Sadly, they offered an amount below just ONE month solar loan/edison bill payment. We told them to please do a little better as the offer was...paltry compared to our loss. And once again...they've ghosted us. So unfortunately we stand by our original review. read more

This is an updated review. They apologized for not having notified me of the inverter problem at the time of their noticing it. It took full two months to replace the broken inverter with a new one. However, I think the inverter company SolarEdge made much bigger contribution to the delay on that issue. When they got a warranty replacement approval from SolarEdge, the job was scheduled quickly, and the technician arrived on time and got the job done nicely. During all those procedures, SolarTech customer service department reached out to me a few times to explain what had happened and check the progress. They care about customer's satisfaction and their reputation. read more

Solar still going strong but I wanted to commend SolarTech for how they have handled the SunPower bankruptcy. When things were still being sorted out with SunPower, Eric and team from SolarTech assured us that there would be a solution in case our panels malfunctioned or needed servicing. When the situation was more clear with SunPower, the owner of SolarTech sent us an email saying that they are standing behind all of their installs and the warranty work for this. Even the initial assurances that they gave us during that strange period helped alleviate any stress or anxiety we had about basically our investment not having a warranty. Here is the current situation as of October 2024 with SunPower. They are now bankrupt but had sold off their solar panel technology to Maxeon a few years ago so Maxeon is responsible for the panels. I believe Enphase is our micro inverter warranty person which is still valid. And SolarTech warranted the install. so we are still good. The only thing that may not be covered because of the bankruptcy is the Monitoring system by SunPower. If this does go down because of the bankruptcy, Eric assured me they can be retrofitted with the Enphase monitoring system for a small fee. Appreciate their forthrightness and amazing customer service. My salesperson, Eric, is still my go-to for any questions I have about service or monitoring, and, while I am sure he isn't necessarily getting paid to answer my quick emails from time to time, he does so quickly and with so much enthusiasm. I have referred two friends to SolarTech and everybody has been thrilled with their service and installs read more

I have been very Pleased with Solar Tech - from the initial sales to installation and follow up work - fast and easy to work with read more

I am totally impressed with SolarTech. Great job on the original install. Drew was very professional on follow up calls. Thanks SolarTech! read more

We have been having long term issues with our panels, Drew/Alberto have been out a number of times. Drew goes above and beyond with regard to his knowledge and communication with our issues. Drew spends a lot of time troubleshooting and then working with Solar Tech to get those issues remedied. read more

A few years ago, they did a great job getting everything installed. There was a delay in the thermostat, and once that finally arrived, they completed the installation. The system works great at heating up our pool. We recently had a lot of backyard work, and I noticed that the solar pool heater didn't seem to be running. Robert came by, reset the system, and showed me that the toggle had been switched off. He then proceeded to check the system on the room to look for any signs of leaks, and even adjusted how one part of the system was secured on top of our aluminum pergola. Our system is up and running again. Robert even threw down some toys for our puppies that had accidentally been thrown on the roof :) read more

Drew Patton came today in time before the rain in San Diego. He swapped one of the panel that didn't work. He is very professional and efficient read more

In 2019 I had SolarTech add four panels and a NeoVolta battery to my existing PV system. Working with them was a great experience, and FAR better than what I had when working with another company who installed my original system (now OOB). Ali helped me dial in the right components and answered all of my questions. SolarTech also went above and beyond to make sure my monitoring system worked with the existing and new panels, including providing me with a new monitoring kit at no additional charge - after the job was totally done! The NeoVolta battery has been awesome for me these past several years, covering crucial circuits during outages (which I barely even notice) as well as offsetting my time-of-use with substantial savings. Fast forward 5 years and my family has grown. I need more panels again and Ali was the first person I called. Again, he's been incredible with helping me get the best system for my family's needs at the lowest possible cost. It's refreshing to work with someone who is responsive and doesn't try to oversell. If you're looking for an awesome solar company, I highly recommend SolarTech. read more

SolarTech - NeoVolta battery still working great after 5 years! - Solar Installation Near Me - El Cajon, California

I don't often write reviews, but SolarTech truly stands out. They are an excellent company, and Ali, in particular, is incredibly knowledgeable, professional, and customer-focused. Due to my limited availability, Ali made time to visit my home late on a Saturday afternoon to provide an estimate. During his visit, he carefully surveyed my roof, garage, and surrounding areas, all while patiently explaining everything in detail. As we discussed payments, incentives, and other aspects, I had many questions, which he answered thoroughly. Even after his visit, I continued to reach out with more questions via text. Ali responded promptly, kindly, and professionally every time, which helped me fully understand the process and the required documents. Thanks to his guidance, I was able to confidently choose SolarTech's quote from the four quotes I had received from other solar companies. I'm very glad to have met Ali and worked with SolarTech read more

Ali was my sales rep and he set me up with the perfect system for a more than affordable price. I shopped around with 8 other companies and none of them could beat SolarTech. Extremely happy with the Tesla Powerwall 3s and can't believe we didn't do it sooner. Highly recommend Ali and SolarTech! read more

SolarTech - Tesla 3 - Solar Installation Near Me - El Cajon, California

All was good until we had an equipment failure after 7 years. Inverter (10year warranty) failed, no solar production for 4 months and the best they can do is give me a case number for SolarEdge, no workaround, NOTHING. Maybe I can give my case number to SDGE and they will credit my electric bill....? read more