If you want a roofer that does not get back to you. This is the place. I guess they pick and choose…read morewho they want to talk to from their caller id. But i think they are just busy to service everyone who calls. They lost my trust and dollars.

Came to look at my skylight told that he would fix leaking and never got back to me. Would've been…read morenice if he had called back and made an appointment for repair but no.

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

I had some shingles that fell off due to strong winds. I also had no idea how old or when the last…read moretime my roof was serviced. Hugh and his team were able to access my roof and determined I did not need a full tear off. Many roofers would take look and just suggest a brand new roof. Hugh took the time to explain and address my concerns regarding my roof. As many people have stated, they were honest and quick to respond.

The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

Arbi and his father are true professionals. I had issues with leaks through my walls and skylight…read moreof my commercial space. The old stucco was poorly done by a previous contractor. There were cracks throughout. Arbi and his father inspected the whole space and were able to diagnose the problem. Arbi and his team worked efficiently and did a beautiful job. Cleanest stucco work and roofing I've ever seen. We've had a few heavy rains since and it's holding up beautifully. Arbi was very easy to communicate with and was responsive throughout the whole process. I'll definitely reach out to them for my roofing/waterproofing/stucco needs in the future. Highly recommend them!

Professional and courteous. Really happy with the job.read more

Waras and his team did a fantastic job replacing our roof. The estimate was fast and fair, they…read morealso agreed to start working within a couple of days due to our leak situation. The team that showed up was courteous and professional, they informed us when the work was going to be noisy and made sure we knew about everything -- they also got the materials lifted up rather early and did it from some machine so we didn't have to deal with materials through the house! The roof is fantastic and it drains properly since we paid extra for some tapered insulation, I appreciate Waras showed us the design and was transparent of the cost.... We saw how expensive the material was and the teams charge was fair. I look forward to working with them again on future projects.

Top Down has done multiple jobs for me over the past few years ranging from minor roof repairs to…read morefull roof replacements on some of my properties and re-pointing work; each time Waras has managed to solve the leaks and give me fair assessments of the work that needs to be done; when a roof needs replacement he tells me, and when it just needs a repair he tells me as well instead of being greedy and giving prices for replacements only like some other contractors. I appreciate the honesty and transparency so I prefer to work with him since he's also communicative. I would suggest giving them a chance and getting an estimate from them!

Had a leak at my home roof and needed repairs my garage. They were responsive and took care of the…read morejob quickly. Everything was cleaned up after they were completed. Had to call them back because there were touch-up paint needed on the garage. They responded quickly and fixed it. SAS were professional and reliable. Would recommend to others.

SAS took good care of us. Worked with us to get job we wanted, the way we wanted it. Went the extra…read moremile to explain what they were doing throughout the process. Took the time to play close attention to the details. Our new roof membrane with tiles on pedestals turned out quite nice. Happy to recommend them.

Gutter replacement for the whole house - Shaiful was very communicative and punctual. They gave me…read morea very reasonable quote for the work involved. There was some unexpected issues that came up during the job due to the existing installation, but Shaiful explained what needed to be done and extra cost involved was also very reasonable. Good quality work for a decent prices are now hard to come by - Highly recommend!

Shaiful and his team helped with a small concrete project at our home in Crown Heights. He and the…read moreteam were consistently easy to communicate with, on time, and delivered the project as scoped. Highly recommend

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.