Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

Royal Renovators Inc completed a full flat roof replacement for our property in Brooklyn. The job…read moreincluded a new rubber membrane, insulation, metal roof hatch and new gutters. Essentially, the entire roof system had to be rebuilt due to ongoing leaks and poor prior workmanship from another contractor. Mike coordinated the project from the beginning and was on site and involved throughout. The crew arrived on time with equipment and immediately got to work. What stood out most was their approach it never felt rushed or careless, they knew what they were doing. The work was clean, organized, and the site was kept under control throughout the day. Communication was great, and the pricing stayed exactly as originally discussed with no surprises. Overall, it was a solid experience from start to finish. Everything was handled smoothly and they applied protection to the attached neighbor. the roof has been performing well since completion.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

I want to start off by saying thank you Jon who was patient with me and explained the process…read morethoroughly and demonstrated true customer service above and beyond when I showed him the many quotes I had since I started looking for someone with expertise and knowledge along with a fair price. It took months but by the grace of God, He answered my prayers and Big Apple Renovators was the solution to an ongoing problem with the flat roof of my home after several patch jobs, and even a roof placement so I thought. If you're like I was on the fence and don't know what to do nor who to trust, I say to you call these guys Jon, his brother, and their team did a far more excellent job that I could have ever expected and it had an awesome warranty. These are my pictures of what I was dealing with that caused internal damage to my home and now I'm smiling. Thank you again Big Apple Renovators

Service was exceptional. The price was right. Very…read moreprofessional and willing to listen to what we wanted done.

Gino and the team at Fabulous Roofing are absolute pros!…read more Gino and his team replaced our roof in 2022, after a brutal winter, we reached out to Gino for a roof inspection to check for any leaks or storm damage. He sent his crew over right away to do a full assessment. We were thrilled to get a clean bill of health on our roof, but even more impressed by their responsiveness--and they did the whole inspection free of charge! If you're a homeowner in the NYC area looking for a trustworthy roofing contractor, Gino is the one to call. Whether it's a roof replacement or a quick roof repair, they are the best in the business!

The best roofing company I've ever worked with. The owner, Gino, went above and beyond from start…read moreto finish. He was very responsive and informative, keeping me updated with pictures throughout the process while I wasn't at home. After giving me an estimate, he even came back the next day to double-check the flat roof area--even though I was only asking for an estimate for the shingles, as I thought that was where the leak was--and to make sure there was no additional damage, even though he didn't know if I was going to go with him to repair my roof. That level of care really showed how thorough and reliable he is. His crew was equally impressive--professional, clean, and clearly experienced. They set up everything flawlessly and even took the extra step of cleaning up my neighbor's area when the work was done. What really stood out was how much Gino goes out of his way for his customers. He even drove all the way from Brooklyn to New Jersey just to pick up the colored shingles my mom wanted because they weren't available locally. On top of that, he made extra installations at no cost, despite already giving me a discounted price, and even provided a brand-new gutter free of charge out of his own pocket. That kind of honesty, dedication, and professionalism is rare to find. I will only recommend this roofing company to my family and friends. If you're looking for a roofing company, do yourself a favor--look no further. This is truly the best. Highly recommend!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

I am very happy with the service provided by A Stewart. After getting a roof from another vendor -…read morewho was really a "scam" - this company is a breath of fresh air. Literally. They were honest, explained everything, and provided both before and after pics and quotes for what it would cost. No pressure to commit. I have a flat roof, and with the large trees in front, it's a constant battle to get the leaves under control - and removed. After the extreme rains, the roof has held up well - and they came by to check it AND they cleaned the leaves off for free! It has been 1 year with this roof, and so far so good. I am very glad I went with this company!

DON'T USE THEM! They do poor work, do not honor their warentee and have gone a wall. I had them…read moredo my flat roof and the landing. Both roof & landing continues to leak. Last year they had me pay an additional $1800.00 stating if I do this additional work , for sure the landing will no longer leak. Well they bamboozled me twice alone just on the landing because it still leaks Since February the roof is leaking to the degree the ceiling gave way. Without coming to evaluate they stated its the drain not the roof. They kept making excuse, finally after threats, they came and tar around the drain and fixed the landing. Well they both still continue to leak. I had a plumber/ drain man evaluate and he stated the drain is fine the roof leaked around the drain pipe , he stated one of the pipe was not sealed. The leak had destroyed the plywood around the drain & the apartment is taken in water. I three way the plumber with Alex Stewart and he informed of above. Alex told me he would reach out to his father and get back to me with a plan. I never heard back from him and now it's May. He has not answered calls, text, or emails. So much for the Five year warentee. I have had two other professional roofing company up to evaluate and they have confirmed above. In addition they commented on how they did the entire roof wrong & insist I am going to have more problems. I have reported them to the BBB & soon the NYC licensing and plan to take all kinds of legal action. I have a big headache, complaints from my tenants, leaks and property damage! ! Don't use them!

The rainstorm of March 9th was terrible. We experienced leaks in the house that we hadn't seen…read moresince Superstorm Sandy in 2012. Unfortunately, we were too busy have it fixed immediately. About one month later, G. Keith Roofing & Waterproofing were working on a house up the block. While they were working on that house, they also inspected the roofs of other homes on the block, and cold-called for additional business. We chose G. Keith to fix our roofing issues because they were in the right place at the right time. Before hiring them, we checked pricing with a different neighbor who used a different vendor. G. Keith's plan and pricing were approximately equivalent to that other vendor. G. Keith essentially added a new SBS bitumen layer to our roof, sealed it, and provided a 10-year warranty. This treatment was more economical than a complete roof replacement, but not all roofs are eligible -- it depends on the existing number of layers on the roof. They did the job in about 3 hours, with an additional hour combined for equipment and supplies set-up and tear-down. George provided lots of photos of work in progress, and a video too. We were able to climb up onto the roof to inspect the work and ask questions. According to George, future maintenance might be re-flashing the sides in six to seven years, but otherwise the roof should be maintenance-free for the next few years. It was interesting to compare our roof to our neighbors' roofs, and see to how important it is to mitigate deficiencies sooner than later.

Needed a roofer last minute and G Keith appeared and literally fixed my roof before it started…read moreraining again. Definitely recommend you calling G Keith Roofing.

Very quick to respond to questions and helpful responses. quality work and a good valueread more

We hired M Steven Construction to do the concrete around my home and create a small patio where we…read morehad a small grassy area in front of my home. This small grassy area was an eye sore with dead bushes and weeds. Manuel and his crew removed the dead bushes and weeds from the grassy area, framed it out to create a concrete boarder, then added pavers in the center exactly how we asked. He very accommodating, listened to our ideas snd worked with us to transform this area. In the back he not only did a great job creating a concrete space we can now use as a patio but also removed an old wooden deck we had in the back that really needed to go. He also resurfaced the foundation wall surrounding the house. Manuel and his crew were professional and easy to work with. His price was competitive and at the end of the day my property was left clean and neat. I recommend them and will be using them again in the spring for more work needed on our home.