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    Pep Boys

    3.2 (47 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    This review is for the following pepboys location: 598 NJ-38, Maple Shade, NJ 08052. Went to get an alignment and to replace 2 rear bald tires. Alignment was not completed (readout attached). Instead of 2 rear tires, tech replaced 1 rear and 1 front tire. Thereafter, front desk called to inform that 2 other tires should be replaced as one of them was nearly bald (which was a rear tire) and tires had a different pattern. To top it off, tech recommended replacing rear drum brake pads that still have 75-80% of material on them. Of coarse pepboys "fine team" admits to no wrong doing and charged every penny for their "exceptional services".

    Waiting area
    Wes E.

    Brian and Matt at Pep Boys in Maple Shade are now my permanent mechanics for auto repair and maintenance. The accommodations and customer service by both gentlemen were outstanding and I would highly recommend them to anyone needing work in our area. And their waiting room is sweet. I will be back! Thank you

    Comical email to follow up. Apparently I missed the appointment.

    Horrible service. Rude techs, they take but cannot hold appointments from online to in person or on the phone. They have been short staffed for 2 years now and it's never their fault as they claim. Had to go back 6 times to get a break job corrected, still squeals and squeaks with new pads and rotors. Made appointment yesterday for today, showed up early and they couldn't take me at all. Purchased road hazard for tires but can't pull a nail and plug it so I have to go to a competitor. Save your time and money and go to your dealer or a local tech who knows what they are doing. After they said they could do nothing for me or even try to squeeze me in if I waited, they sent me on my way and suggested another pep boys, then as I'm reversing out of my spot someone walks up to my car and knocks on my window while I'm trying to talk to another shop. Don't waste more of my time and why in the world would you approach a moving car of a former customer that will never be back! Don't chase a customer down saying you "tried to call" you're not helping anything.

    Grease on all 4 rims

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    9 years ago

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    Pep B.

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    Page 2 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Matthew Smith deserves much credit for his courteous, professional, and humorous customer service.

    Mentioned in 2 reviews

    Read more highlights

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    My Family Car Care Center

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    I have been going to Family Auto for years. They are fair and honest and have the best prices in…read moretown. There is no other place I would consider going to. My brother-in- law was told he needed a lot of work at another shop. When he took his Honda Accord to Family Auto. He was told that her did not need half the things the other shop recommended.

    On April 22, 2026, my daughter visited the Midas location on Haddonfield Road in Cherry Hill for an…read moreoil change, which was completed satisfactorily. However, during the visit she was told that her Ford Focus required a replacement coolant reservoir. Midas charged $119.00 for the coolant reservoir and $30.00 for labor. After the visit, we researched the part pricing independently and found the same coolant reservoir available online for under $50, with multiple reputable listings--some as low as $17.99. The part number is 603-382. When we contacted the store to discuss the significant price discrepancy, we were told that Midas has no control over part pricing and that the lower-priced parts we found must have been "from China." No effort was made to explain the markup, offer a comparison, or provide any resolution. Given the substantial difference between the price charged and readily available market pricing--and the dismissive response when concerns were raised--we were very disappointed with the experience. As a result, we will not be returning to Midas nor recommending this location to others.

    Pep Boys - autorepair - Updated May 2026

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