I have been going to Family Auto for years. They are fair and honest and have the best prices in…read moretown. There is no other place I would consider going to. My brother-in- law was told he needed a lot of work at another shop. When he took his Honda Accord to Family Auto. He was told that her did not need half the things the other shop recommended.

Great service, reasonable pricing. Easy peezy. Good location, fast and honest. Five stars for sure.read more

First time I got an oil change from Valvoline was in 2015. That first time experience with them…read morechanged my life so much so that I will only get my oil changed from Valvoline. 11 years later and they have yet to let me down.

I wanted to commend this Valvoline service station for the great service and timely matter the men…read moredid my car's oil change! I was very happy when the gentleman told me how to download a coupon for money off the oil change! He explained the additional services they could provide as well as the cost for each. Great customer service!

Above and beyond ! Thanks to Ray for his knowledge and…read moreadvice. I was going to go to the dealer but Ray's insight saved me several hundred dollars. Greatly appreciated.

Very thorough and clear regarding what my old RAV4 needed. Tone and Reymond took care of…read moreeverything. I also appreciated the detailed list of services that they printed for me of what my car will need in order of priority. Paying for easy fixes now definitely saves me money in the long run.

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

Staff we friendly and helpful! I was in a vulnerable position with tires, and they were great!read more

Had a tire replaced and they didn't put any air in it. Discovered it when I got home and put air in…read moreand held fine overnight, which confirms they didn't put air in. I could live with the mistake, but when I called back to let them know the issue all Dave wanted to do was challenge. All I wanted them to do was find out who was responsible and do a little coaching, but it was clear he didn't believe me.

My tire was damaged and they simplified the process and got a special order tire on my car by the…read moreend of the day. Not only that, they didn't talk down to me, a woman and an older one, at that.

I came in for a simple tire service and decided to add an oil change while I was there. What should…read morehave been a quick visit turned into a frustrating experience. I was repeatedly upsold on additional services that were presented as urgent, with a very obvious "pressure and discount" tactic -- quote a high price, then act like they're doing me a favor by lowering it. It felt condescending and manipulative rather than helpful. After being quoted 45 minutes, I've now been here for over 4.5 hours. There was no clear communication, no updates, and no respect for my time. I understand that shops offer additional services, but there's a difference between informing a customer and pressuring them. This experience felt like a sales pitch first and actual service second. I will not be returning and would not recommend this location if you value transparency and your time. Yikes.

My car was not vacuumed enough. In the back, You can't Even tell they vacuumed. It looks like it…read moredid when I came in there. Obviously when I get home I have to grab a rag and clean the inside again because they didn't do good. Not worth the $30 I just spent. Should've just had them wash the outside only.

I swore to never goto this business again, unfortunately my wife took my truck there, which is ok…read morebut they still do a crap job. As they were wiping down the truck and motioned to my wife that the Truck was done, she noticed mud and dirt on the drivers side lower panels. She asked one of the morons there and he said to talk to the manager. She did, and his response was "Oh well". All I can do for you, the general public, is warn you not to waste your money there.

We brought our Ford F-150 to this shop weeks ago for an oil leak repair and paid approximately…read more$1,200. After the repair, the truck was still leaking oil and was not running properly. We then took the truck to Ford for a second opinion and were told that parts and valves had not been properly reattached during the original repair, and the leak had not actually been resolved. Rather than paying Ford for additional repairs, we gave this shop the opportunity to correct the issue themselves. Unfortunately, the problems continued. After the truck later broke down and was towed back to the shop, we learned the repairs still had not been properly completed and the valve covers needed to be replaced again. What made this experience even worse was the manager's response when we tried to address the issue professionally. Instead of taking accountability or attempting to resolve the situation, we were told, "Take me to court, I'll be there waiting for you," before he hung up the phone. We also contacted corporate, only to find out the locations are independently owned and corporate cannot enforce refunds or resolutions. This has been one of the worst experiences we've had with an auto repair business. We gave this shop multiple opportunities to make things right and were met with poor workmanship, lack of accountability, and extremely unprofessional customer service. We are now exploring our options to recover the money we spent on repairs that were never properly completed.

HIGHLY recommend NOT going here. Brought my 70 c10 hoping they could do an exhaust. They cut…read morecorners every step of the way. They claimed to run out of welding gas and instead of doing it right it was a complete hack job. They cut the exhaust so they wouldn't have to extract bolts or do extra work. I was extremely disappointed after reading reviews I thought it would be good work but I believe they changed owners recently and he had no knowledge on actual vehicles. I picked my truck up and drove straight to another shop after being charged full price and more. Save your self the hassle I promise you.

Transportation manager for local company with 9 honda odysseys. Just left with 2 new tires, control…read morearm bushings and alignment. Saved over $1000 compared to dealer. Thank you to Mavis and Kelley the manager who got me in and out!

The price for an oil change was the most I have ever paid. ?????????????????????????????read more

Needed my water pump replaced on my 2017 Ram 1500. Priced everything very fair and reasonable for…read moreparts and labor. Gave quality work in a timely manner. Very respectful, professional. I've already referred my employees. Thank you for your services.

I'll never call his ass again, broke shit in my truck trying to take the easy way out didn't fix…read moreanything then left now I have to pay even more money because of his fuck up! Didn't even want try to return and finish what he started, I should sue yo ass for the additional money I have to payout because of your fuck up