All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

We have had our cars and vans serviced with Naz for the past five years. We have never been…read moredisappointed and in fact after every service, we think they've outdone themselves again. John (Naz) the founder still works under the cars on the floor and at his desk in the office.

How many mechanics does it take to screw in a light bulb....and how much should you pay them to do…read moreit? I called pep boys, Chevy dealerships and Firestone. Some places said there was a 1 hour plus wait, others said the charge was over 60 dollars! I have a basic 4 cylinder car that doesn't require anything fancy. Heck, if I had the tools I'd change the darn light myself. So I called Naz, nice little place that has evening hours. I told them the sun is setting, my light bulb is out, and all the other places I called are being ridiculous. The person I spoke with warmly reassured me that changing my light is simple, he'd pull a mechanic off another job and have the whole thing done in 20 minutes. He even chuckled at the stories I told him about the other places. You'd think I had spiffy Audi light! I came here, basic small shop, filled with car maintenance tips and a friendly staff. There's a TV in the waiting room. Next door there is a subway, shop rite, and a few other things so you could always wonder off if you were coming in for the works. When my light was replaced, they advised my oil change sticker was over due, but I declined the oil change because I monitor it using the gage on the dash. I thought that was friendly of them to ask. Good place, I'd go back here again.

Awesome service ! fast knowledgable and kind. I will recommend to anyone in the area seeking…read moreprofessional car care.

If you need an honest, reliable mechanic, look no further. I stopped in the other day to have my…read morecar looked at for possibly needing an alignment. Dave was calling me with answers an hour later. So glad I stopped here. I have a long distance trip planned and probably would have blown a tire. Trustworthy and affordable business.

impressive diagnostic abilities on a rather complicated and hidden problem, brought my car in and…read morewas kept informed for the entire process. End price was more than fair, I have definitely found my new local trusted mechanic, will return for sure.

Great honest service center. They had great communication with me about my vehicle and kept me…read moreposted on the repairs. Super busy so call ahead.

I was traveling through the area and I needed warranty repair for a thermostat that was replaced by…read moreanother shop in Texas. Ward's was able to get me in the next day, do the repair under the warranty with no problems and they actually used a better (factory-dealer) part than the original repair place. They were recommended by the warranty company and I can see why. If I lived in the area I would use them myself for all my auto repairs. Even though I didn't have to pay anything for the repair, the invoice for the repair was also less than what I was charged in Texas.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

My mother had been taking her soccer mom mobile to the dealer for years to be fixed and as you…read moremight guess, was never totally satisfied with the work. Or the price. Or the work. Or the price. So after much cajoling, she dropped her van off to Kapanzhi with a record of the work that had been done thus far. The mechanic shook his head, told her the nasty truth (she'd been "slightly" ripped off by said dealer) and agreed to work with her on whatever repairs were necessary. My mom has now dropped her van off there twice and been supremely satisfied with both the work and the price of the work. They even let her pick her car up unannounced so she could get to a tennis match and then drop it back off again later and still completed the work that day. She most recently took it in because the check engine light came on and the car was bucking. They popped the hood while she was there, showed her exactly what little tiny piece was causing all of her woes and told her that they would fix it that day. Not only did they hold to that promise, they also saw her car was due for inspection and made sure that it passed inspection for her. Because my mother has been so happy with her switch to Kapanzhi, she asked me to spread the good word about them. So here's one more review written under the time old adage of "Mother knows best:" Go to Kapanzhi. You won't regret it.

Peter was super friendly and did great work on my car. My air conditioning stopped working while…read moredriving down from Massachusetts and he fit me in the same day I called so that I could drive back up to Massachusetts with a working air conditioner. My final price was $150 less than his original estimate. I was really happy with the repair, the price, and the time it took to get it done.

I was working with salesman Gary to find a popular model of Lexus in a particular color…read morecombination. He was responsive and professional to deal with. A dealer closer to my home ultimately had the car, but I would certainly recommend him to anyone looking to purchase a Lexus.

The staff in the service department are always great and provide excellent customer service…read more However, I do have concerns regarding the vehicle service itself. It seems that every time I bring my vehicle in for routine maintenance, there are additional recommendations or repairs suggested. My vehicle is a 2022, so I am concerned about the number of repairs being recommended for a relatively newer vehicle. For example, my driver side door lock was making noise, I was told that the door lock needs to be replaced. I have never had to replace a door lock in car previously. I understand that vehicles require maintenance and occasional repairs, but every time should not be a large expense. The gentleman that assists me with getting the loaner, he is welcoming and accommodating, I really appreciate his service. I value the service staff and their professionalism, but I would like to have more confidence that the recommended repairs are necessary and appropriate for the age and condition of my vehicle.

It looks like I found the go-to for all of my automotive needs. Their lobby was clean and…read morecomfortable, Chris at the front desk was friendly and actually saved me around $100 on a set of four tires versus the other place I got a quote from. Rich my service tech pointed out that when another company 3M wrapped my vehicle they covered up all my parking and lane assist sensors which I did not realize. It would not have been a good situation if I had engaged my self-drive without knowing this. 5/5!

Called to ask about tire mounting because its in their pictures on Yelp and they have a lift and…read moremechanics and they tell me they're only a parts store. Then the mf hangs up on me mid sentence.

What a fun Thursday morning when you have no choice but to hit a big brick / cinder block ?! in the…read moreshoulder of the road as you're turning into your work building !!!!! :( Im so thankful to be a AAA member. (I hadn't used any benefits in a good four years - you never know)! I requested service on the AAA app - very easy and user friendly. The tow truck driver was cool and super fast! Free tow with my plan to a shop less than two miles away. However, the estimate was extremely high! The original one was padded to the hilt with recommendations that I declined on (I have a true honest mechanic of seven years, thank you!) The estimate I okayed was for my ONE new tire and an air filter. So high (still) - Im embarrassed to share the price ... ugh! I do have to say though that the texts I received with pictures of my poor car, with pointers to the issues seen, were pretty cool. Ahhh technology! Charles helped me through the process - very nice and knowledgeable guy. The facility itself was big, bright and clean. I had no idea that there was a full shop in the back! Live, learn, and have your car towed to your mechanic OR put your spare back after thoroughly cleaning your car two days prior - Murphy's Law!! WHAT A DAY !!!!!

The pricing was exorbitant. They installed a bad motor part, and while they fixed it on warranty,…read moreit was inconvenient and expensive to be without my car for several days. They also prioritized new business over the warranty repair I needed. If I'd known how expensive they were I definitely would have towed my broken down car somewhere else.

Always satisfied with Jim's Ramblewood! Honest and…read moredependable!! Have used Jim many years Highly recommend!!

Today was my first encounter with Jim, who I assume is the owner of this automotive repair shop. I…read moreentered the small office and was approached by a slovenly, overweight, angry older gentleman. His grouchy demeanor mixed with the fact that he carefully guided an older customer to his car who was unsteady on his feet, left me unable to get a read on him. He is the type of guy where you can't tell if they are serious or joking when they rudely insult you, because sometimes they really aren't serious. Unfortunately for me he wasn't joking, he began informing me that he would never ever be repairing my car again. I thought he was messing with me since he said it out of left field. So I played along until he aggressively came at me saying that I was high on drugs and that's why he doesn't need my business! I've never felt so disrespected , angry, or humiliated by a stranger in my life! I was not high, drunk, or impaired in any way. He was being loud enough at this point so other customers could hear. In my opinion, this individual may have a family member or someone he cares for who may be suffering from a substance abuse disorder or something. I hope that this outburst stemmed from a personal issue that this individual is dealing with. But while running a business, you need to leave home,home so you don't blow up on an innocent customer. I've never experienced this level of disrespect as a customer. Hey buddy why would you ever think I would want to come back to your small gas station shop. Be Careful who you speak to like you spoke to me cuz next time he may not be a small white girl.