All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

We have had our cars and vans serviced with Naz for the past five years. We have never been…read moredisappointed and in fact after every service, we think they've outdone themselves again. John (Naz) the founder still works under the cars on the floor and at his desk in the office.

Had my MB C230 K repaired, excellent staff and mechanics. Kept me informed and returned car as…read morepromised. Very good value for the service provided. Would use them again. Happy customer.

Awesome service ! fast knowledgable and kind. I will recommend to anyone in the area seeking…read moreprofessional car care.

If you need an honest, reliable mechanic, look no further. I stopped in the other day to have my…read morecar looked at for possibly needing an alignment. Dave was calling me with answers an hour later. So glad I stopped here. I have a long distance trip planned and probably would have blown a tire. Trustworthy and affordable business.

impressive diagnostic abilities on a rather complicated and hidden problem, brought my car in and…read morewas kept informed for the entire process. End price was more than fair, I have definitely found my new local trusted mechanic, will return for sure.

Great honest service center. They had great communication with me about my vehicle and kept me…read moreposted on the repairs. Super busy so call ahead.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

Adding my review from 2025 on here because the one that was up for a year on google has…read moremysteriously vanished, along with the multiple other negative reviews this business had. ---------------------------------------------------------------------------------- Ward motors damaged my car and put my family at risk. I have been going to Ward because they are close by and have high ratings, but after 2024 I will not be going back and I do not recommend anyone else give them their business. I took my car in to have 4 new tires put on back around September, which Ward did. However shortly after this I began to notice a rumbling/helicopter-like sound coming from under my car. I brought it back to them, they put it up on the lift and determined I needed a new front right tire rod. We replaced this for $500, immediately after I left the shop I noticed the noise even louder than before. I called them right back and explained that the issue was still there, the guy said he couldn't hear anything when he took it for a test, so I brought it back the next day and he said he could hear it now. They put it back on the lift, and told me it was my rear control arm causing the wobbling. This was after $800 on tires and $500 on the tire rod, Bob said they'd work with me to fix the control arm. When they got back to me with a quote it was almost double what they originally estimated. Bob Ward assured me that the wobbling was not a safety issue, and not an immediate repair. I had concerns because Christmas was around the corner and we would be traveling. They said it would be OK, it was safe to drive, and we could fix it after the holidays. On Christmas Eve as I'm driving my family to my mother's for dinner, my rear passenger tire came off -while we were driving-. It sheared clean off and rolled down the road, thankfully we were not on the highway and I was able to quickly pull over or it would have been a disaster. The tire rolled all the way down the street, thankfully no pedestrians were out at the time and oncoming traffic was able to avoid it. I had my girlfriend and child in the car at the time. I immediately called Ward and left an understandably angry voice mail. We called AAA who towed the car to a family members house who is also a mechanic. Both the AAA tech and my mechanic said they've never seen anything like this, and the only way for it to have happened was for the lugnuts to have been insanely overtorked when my tire was put on. When Ward called me back the day after Christmas to talk about what happened it seemed like the whole thing was an inconvenience for them. Bob didn't take any responsibility, tried to play it off even though they are the only ones to touch this car. When I started mentioning how he put my family and child in danger he rose his voice and said "Will you shut the **** up?!" ....Now I don't know if Bob is just losing it with old age or something, but when your business almost injures a family and the customer calls upset, you don't curse them out. Common sense. My mechanic fixed the whole issue for 150 bucks while Ward was happy continually having me come back in for work that not only did not solve my problem, but caused it. Update: they take no responsibility for any of this despite being my only mechanic for years, but did offer a whopping $150 to cover my mechanic fixing it in "good faith" that I declined.

Peter was super friendly and did great work on my car. My air conditioning stopped working while…read moredriving down from Massachusetts and he fit me in the same day I called so that I could drive back up to Massachusetts with a working air conditioner. My final price was $150 less than his original estimate. I was really happy with the repair, the price, and the time it took to get it done.

Kapanzhi has been my (and my entire family) mechanic of choice for the past 18 years…read more Always does a great job, very friendly and works with you, regardless of issue. Prices are very decent (though I don't count parts, as well, they are what they are)... Most importantly, they are honest - if you really don't need something done, they won't try to BS you into doing it just to make a few bucks (at times rather the opposite - I remember asking to get the breaks changed, to which Pete said not to waste the money as they should be good for at least another six month and who knows if we'd still have the car - he was right, we sold the car)... If you need any work done, I highly recommend them...

Wouldn't take my truck anywhere else. Door to door service. Never have to go out of my way to get…read moremy truck worked on. Leo and Jamie always take care of me and make sure all of my concerns are resolved. (Not that you really have any with a Lexus) Truck comes back nice and clean. Will always be a loyal customer. (Going on my 5th Lexus).

Service has gone downhill. I waited 2 hours for an oil change after making an appointment.read more

It looks like I found the go-to for all of my automotive needs. Their lobby was clean and…read morecomfortable, Chris at the front desk was friendly and actually saved me around $100 on a set of four tires versus the other place I got a quote from. Rich my service tech pointed out that when another company 3M wrapped my vehicle they covered up all my parking and lane assist sensors which I did not realize. It would not have been a good situation if I had engaged my self-drive without knowing this. 5/5!

Called to ask about tire mounting because its in their pictures on Yelp and they have a lift and…read moremechanics and they tell me they're only a parts store. Then the mf hangs up on me mid sentence.

The pricing was exorbitant. They installed a bad motor part, and while they fixed it on warranty,…read moreit was inconvenient and expensive to be without my car for several days. They also prioritized new business over the warranty repair I needed. If I'd known how expensive they were I definitely would have towed my broken down car somewhere else.

Took 2 1/2 days to get a new tire. Instead of replacing it, they plugged it. Terrible service. They…read moreobviously don't care about people or doing a good job. They're a joke.

Always satisfied with Jim's Ramblewood! Honest and…read moredependable!! Have used Jim many years Highly recommend!!

Today was my first encounter with Jim, who I assume is the owner of this automotive repair shop. I…read moreentered the small office and was approached by a slovenly, overweight, angry older gentleman. His grouchy demeanor mixed with the fact that he carefully guided an older customer to his car who was unsteady on his feet, left me unable to get a read on him. He is the type of guy where you can't tell if they are serious or joking when they rudely insult you, because sometimes they really aren't serious. Unfortunately for me he wasn't joking, he began informing me that he would never ever be repairing my car again. I thought he was messing with me since he said it out of left field. So I played along until he aggressively came at me saying that I was high on drugs and that's why he doesn't need my business! I've never felt so disrespected , angry, or humiliated by a stranger in my life! I was not high, drunk, or impaired in any way. He was being loud enough at this point so other customers could hear. In my opinion, this individual may have a family member or someone he cares for who may be suffering from a substance abuse disorder or something. I hope that this outburst stemmed from a personal issue that this individual is dealing with. But while running a business, you need to leave home,home so you don't blow up on an innocent customer. I've never experienced this level of disrespect as a customer. Hey buddy why would you ever think I would want to come back to your small gas station shop. Be Careful who you speak to like you spoke to me cuz next time he may not be a small white girl.