I was traveling through the area and I needed warranty repair for a thermostat that was replaced by another shop in Texas. Ward's was able to get me in the next day, do the repair under the warranty with no problems and they actually used a better (factory-dealer) part than the original repair place. They were recommended by the warranty company and I can see why. If I lived in the area I would use them myself for all my auto repairs. Even though I didn't have to pay anything for the repair, the invoice for the repair was also less than what I was charged in Texas. read more

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this one. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning. read more

Adding my review from 2025 on here because the one that was up for a year on google has mysteriously vanished, along with the multiple other negative reviews this business had. ---------------------------------------------------------------------------------- Ward motors damaged my car and put my family at risk. I have been going to Ward because they are close by and have high ratings, but after 2024 I will not be going back and I do not recommend anyone else give them their business. I took my car in to have 4 new tires put on back around September, which Ward did. However shortly after this I began to notice a rumbling/helicopter-like sound coming from under my car. I brought it back to them, they put it up on the lift and determined I needed a new front right tire rod. We replaced this for $500, immediately after I left the shop I noticed the noise even louder than before. I called them right back and explained that the issue was still there, the guy said he couldn't hear anything when he took it for a test, so I brought it back the next day and he said he could hear it now. They put it back on the lift, and told me it was my rear control arm causing the wobbling. This was after $800 on tires and $500 on the tire rod, Bob said they'd work with me to fix the control arm. When they got back to me with a quote it was almost double what they originally estimated. Bob Ward assured me that the wobbling was not a safety issue, and not an immediate repair. I had concerns because Christmas was around the corner and we would be traveling. They said it would be OK, it was safe to drive, and we could fix it after the holidays. On Christmas Eve as I'm driving my family to my mother's for dinner, my rear passenger tire came off -while we were driving-. It sheared clean off and rolled down the road, thankfully we were not on the highway and I was able to quickly pull over or it would have been a disaster. The tire rolled all the way down the street, thankfully no pedestrians were out at the time and oncoming traffic was able to avoid it. I had my girlfriend and child in the car at the time. I immediately called Ward and left an understandably angry voice mail. We called AAA who towed the car to a family members house who is also a mechanic. Both the AAA tech and my mechanic said they've never seen anything like this, and the only way for it to have happened was for the lugnuts to have been insanely overtorked when my tire was put on. When Ward called me back the day after Christmas to talk about what happened it seemed like the whole thing was an inconvenience for them. Bob didn't take any responsibility, tried to play it off even though they are the only ones to touch this car. When I started mentioning how he put my family and child in danger he rose his voice and said "Will you shut the **** up?!" ....Now I don't know if Bob is just losing it with old age or something, but when your business almost injures a family and the customer calls upset, you don't curse them out. Common sense. My mechanic fixed the whole issue for 150 bucks while Ward was happy continually having me come back in for work that not only did not solve my problem, but caused it. Update: they take no responsibility for any of this despite being my only mechanic for years, but did offer a whopping $150 to cover my mechanic fixing it in "good faith" that I declined. read more

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2008 Chevy Silverado The crew at Wards is the most honest and fair group of techs I've seen in quite a while. They did a diagnostic on an error code I had. Told me exactly where it was. I was able to fix that one myself. A few days later I made a mess of the back brakes. They used some of my parts, then added in a few more that I requested. Went back for a minor adjustment that was complete in 15 minutes. All at a very reasonable price. Had the truck done and up and running in less than a day. They can have all my problems from now on :) I trust them, they have my vote for sure. Excellent shop and people. I can't say enough good things about Wards Auto. read more

I found this place originally because it is near my job and I needed something done. I have been going there since then for anything I need done. They get it done right and fast. They've even taken my car are super short notice before. 5 stars. read more

I've been doing business with Ward's for 20+ years. Rich is a highly competent certified professional. One of the last mechanics who knows how to tune a 4bbl carburetor. Extremely recommend, they always have the customer's best interest in mind. read more

Ward's Automotive - Richard Ward "ACE" Mechanic. - Auto Repair Near Me - Mount Laurel, New Jersey

Honest, fair prices and quality work for over twenty years. The good thing is they know their limits and will tell you that up front.

Came to Wards after a quick yelp search near my home and I was not disappointed. It was everything a mechanic in this day and age you would hope to be. The whole experience felt down to earth and honest. Coming from a North Jersey Dealership who always dismissed my concerns, this was exactly the opposite. I even messed up my pick -up day and they still helped accommodate me. Car is running great and I will be back for more work. Always appreciate a good yelp opinion in these situations! read more

I had an oil leak a month ago and called all around Mount Laurel looking for a place to fix my problem. I knew what the issue was and was quoted an astronomical price at every place I called in the area. Wards asked me to bring in my car to check it out and in an hour, they diagnosed the problem, fixed it, and all for under $100! I was so grateful to have this problem solved by people who cared about me and didn't want to take advantage. I will be coming back for all my auto needs! read more

This place was great. Friendly and informative. I brought in a used car I was thinking about purchasing to get it inspected. The guy took his time, explained his observations and went above and beyond what I was hoping. I wish I could give them even more stars!!!! read more

A few colleagues recommended Ward's since 1) close to office and 2) offers great service. My colleagues were correct on both. Have taken by car to Ward's twice, once for a set of tires and the second for a basic oil change. The set of tires have been very good so far and the oil change was quick. Customer service, friendliness, and communication are all fantastic. Prices also very reasonable. Highly suggest Ward's to anyone; will continue taking my car going forward! read more

This place is like stepping back in time for honesty, integrity and friendly service. They are to the point on issues with your auto and they do not try to sell you on what you don't need. Don't know what I would do without them. read more

These guys are great. Excellent communication. Price came in below my expectations. I thought they were very thorough in finding out all the things wrong with my car, and it was a lot! I will never take my car anywhere else! read more

This was my first time getting an oil change for my car, so I'm not too experienced about the prices and how the process should be. I thought this place was really friendly and actually cared about your vehicle. I asked how much would it cost for an oil change, they gave me an estimate of $30 which I thought was a good deal. Later they gave me a call and told me they had another type of oil that would fit my car better and last longer and also told me that it would cost an additional $10 more. I liked how they kept me updated for the whole processes by taking the extra step to follow up with me. I will be coming back to this place in the future. I also like how this place isn't too busy so I can freely drop of my car without worrying if they have time to work on my car. read more

Ward's Automotive - Auto Repair Near Me - Mount Laurel, New Jersey

Set up a fleet account there and now i take my personal cars there, always nice, honest and professional. They will not talk you into things you don't need. Highly recommend them to my neighbors and family. read more

Awesome. trustworthy, honest, good work, neat, clean, I trust them with all of our vehicles.

I am not very knowledgeable about my 98 Subaru Sport, nor do I have any real interest in learning the intimate details of how a car engine runs... The car was inherited from a relative and, being a city girl, I only learned to drive it out of necessity ( I needed to visit an ailing parent and there was no transportation available.) Finding an mechanic who I can TRUST, and who has an old school work ethic, has been a Godsend. Learning to drive after the age of 50 has already taken years off my life :o) Knowing that I have a reliable, honest, and all-around excellent mechanic to keep my old gal up and running has taken a load off my mind. I HIGHLY recommend Ward's Auto if you want one-on-one service and you're tired of the Autozone, PepBoy's up-sell, crap-shoot shuffle. read more

Reliable and never had any issues. I've been going for about 5 or 6 years now since I had my car and my dad has been going longer than that. They're easy to work with and don't screw you over by getting you to buy extra things you don't need. They're honest and I always trust them with my car read more

I took my 2005 Honda Civic here after a recommendation from coworkers. While driving to work a few days ago, the electronics in my car went out and my car died as I was pulling into my work's parking lot. My boyfriend replaced the battery but was nervous that the alternator may have an issue. The next day while driving to work, my turn signal light was slower than normal and making a different noise and some engine lights came on just as I was pulling into my work parking lot. I was nervous about my car dying so I didn't want to chance it and drive it all the way to the Honda Dealership in Philly. So I drove the 2 blocks over to Wards expecting to need a new alternator and a big bill. Wards was super professional, quick and knowledgeable. I left my car overnight since I showed up at the end of the day, and the next day, they called me to tell me that my alternator is just fine. It turns out that when my bf changed the battery, there was some battery gunk leftover and it was messing with the connections. They cleaned it up and tested the battery and alternator and I got my car back quick. I received a nominal bill in comparison to the big bill that I was expecting. Wards is a great honest shop and I now see why many of my coworkers recommend it. I will be taking my car here again next time I run into an issue. read more

On another recommendation from a friend this time, I was satisfied with the service I have received as well as the pricing. I will definitely be taking my vehicle here. read more

I took my suv there for an NJ state inspection. My check engine light was on and that was the reason for taking it to Wards. I had no problem paying for any repairs that may be needed. After 20 minutes, they returned my car to me, stating that it failed inspection because of the check engine light and two codes that caused the light to be on. They knew the check light was on as soon as the car was started. They never asked me if I wanted it repaired. They charged me $75 to fail me! I could have gone to the State inspection center to fail and that would not have cost me anything. I went to Wards to have the issue addressed. I will never go there again. Quick money for them. read more