Great quality, and fast service. Had my oil change there, and only had to wait an hourread more

I had a flat with two nails stuck in my tire. I aired my tire just enough to make it to PepBoys…read morebecause it was the closest place from my job, plus I bought my tires from PetBoys. They said it would take a few hours. I explained I was 60 miles from home. They couldn't help me. I called Goodyear, explained my situation, and they took me immediately. I was in and out within 20 minutes. Exceptional customer service, too. PepBoys lost me as a customer and Goodyear gained a bunch more. I will definitely be getting my car service and new tires from GOODYEAR!

Brought my 2020 Jeep Gladiator in for an alignment. Dropped it off the night before an 8 AM…read moreappointment--wasn't touched until late afternoon. I paid extra for a custom alignment and asked for 6° caster. Tech didn't understand and I was told "he doesn't like working on Jeeps." The real issue: they used a pipe wrench on my brand-new $1,200 aftermarket steering components--which adjust by hand--leaving deep gouges and scratches. I took great care during install to preserve their finish and that was completely ruined. When I got home, I checked the alignment myself. The caster was set to 22°, dangerously out of spec, and the tie rod and draglink ends were set opposite of parallel. Steering wheel wasn't even straight. I now have to pay another shop to fix their work. I have photo and video evidence of everything. Completely unprofessional. Avoid this location.

NEVER GO TO MAVIS -- They Ruined My Car and Don't Care…read more Mavis completely ruined my 2022 Volkswagen Tiguan with a careless oil change -- they left the oil filter cover loose, causing severe engine damage. When confronted, they admitted the mistake but refused to take any responsibility or offer compensation. Instead, they gaslit me by blaming "pre-existing issues" and hid behind the vehicle's history to avoid paying for their screw-up. Corporate couldn't care less -- no apology, no rental car, nothing. I will NEVER go back to Mavis, and I strongly warn anyone thinking of using them to RUN in the opposite direction. This place is a nightmare for your car and your peace of mind.

My tires need to be replaced as soon as possible, I was able to order them on my app with…read morewalmart.com and get an appointment at our local Walmart tire center in Lumberton New Jersey. I walked in and met Tammy who went down the whole list of items that are available to me and Bubba who was knowledgeable and professional and a pleasure to deal with. I was really surprised at how quickly the tires got replaced and the whole checklist that he went down to assure that I was not only driving well installed tires but also safe tires when I left his auto center garage it's pretty impressed at how thorough father was an appreciated the understanding oh, as well I cannot express my gratitude Enough. I feel safe and sound with my new tires from Walmart auto center

I wish I can give them less than one star. Very lousy people, they don't care anything. I did oil…read morechange from them and they didn't put engine oil cap back. Now you can guess how big of a deal. My car engine was out of oil and car motor was destroyed. One very basic job they couldn't do it. If you take your car there good luck.!

I've been coming to this location for years. The team is friendly, professional, and helpful. Thanksread more

Spent thousands of dollars here. Issue after issue after issue within months that they claimed they…read morefixed yet didn't and kept making the situation worse to the point 2 cars were not drivable. I trusted them which is why i kept returning yet every-time i returned for the issue they would say its something else and it would be so expensive to fix. The worst thing you can ever do is go to this place because they will smile in your face while the lie not knowing what the issue even is or can fix it. Just little boy playing with cars because nothing ever got better. I write this review to say stay away they have no idea how a car works! last time the even left a wrench in my car. I heard shaking under the hood the whole way home.

Took my car twice for a/c recharged within 2 months. After the 3 rd time I'm taking it elsewhere…read more Charged $130 the first time and $200 the second time. Was lied to about usage of dye. I tried contacting corporate and service station and got no response until I started blowing up social media. My car is now in the shop overnight waiting for a $500 + bill to hopefully fix it right this time.

I obtained the paperwork to file a legal complaint against this business. The franchise owner,…read moreS.T.M., has been contacted by certified mail and has not responded. There's no more options, so court looks inevitable. If you have a problem with ANY Meineke franchise, you are out of luck. Meineke Corporate refuses to help. I called the number Meineke Corporate provided below. This is how the "conversation" went. I was told independently owned and operated franchises make their own decisions and are NOT held accountable by Meineke Corporate. The Lumberton, NJ Meineke installed a defective alternator, but refused to take responsibility. After the defective alternator was installed, my car continued to have issues with dimming lights while driving at night. I was told it was not the alternator, but rather my battery terminals were loose and needed tightening. After giving them two opportunities, I decided to take it to another mechanic who diagnosed the defective alternator and consequently installed a properly working one. I had to pay another mechanic for what Meineke would not do. The Lumberton, NJ Meineke has had the defective alternator returned to them, which has been proven to be defective, by UPS with tracking and signature verification at my expense. I have fully documented everything and I am prepared to go to court to resolve this matter if need be. Everything I am saying can be backed up with documentation. The Lumberton, NJ Meineke continues to dispute my claim even after being given back the defective alternator (which allows for Meineke to receive a total reimbursement from their parts supplier, Auto Zone). This business is getting paid twice. Once from me and once from their parts supplier. I will update this review and replace it with a neutral one, if the Lumberton, NJ Meineke franchise owner, S.T.M., comes to his senses and issues the credit card refund. Thank you for reading. Sincerely, VP

The "solution" was the manager downplaying my concern and lying to my face about how everyone takes…read morea drug test every 2 weeks.. please. We all know that's a lie. Im tired of these car places gaslighting me due to my age. It's irritating how much older they are to just try and get one over on you to make money.

The gentlemen here go above and beyond to help with service, questions and assistance on all…read morelevels. They helped me with an issue in which 3 other places, including the dealership couldn't help with

Had exhaust system replaced on vehicle which subsequently failed under warranty. Provided the…read moreoriginal repair receipt and warranty to the mgr and he refused to support warranty claim. Raised to Meineke corporate and they passed off as the decision of the franchise owner so they were no use as well. This has been going on since September ....I spent over $750 on the exhaust repair but was only pursuing ~ $145 credit the for muffler warranty. The Manager refused to answer emails or; as he was supposedly instructed ,provide me direct contact to the the franchise owner to work this out. Our family has had numerous vehicles and 3 exhausts replaced at this site over the years .... I will never use another Meineke site again.

Went in for brake inspection. Told need rotors. We'll car put only 20,000 miles on it and had…read morerotors done 3 years ago. We'll got suckered into new rotors again along g with brake pads. This gray haired guy is a joke. He likes adding stuff if your a women. Challenge him and he says well that my quote. Lost my business period. Can not keep mechanics should tell you something. Final straw went in told need two tires. But I need to leave my car there for a few days. After I showed him that my tires matched before rotor job but my tired was changed to a Bridgestone tire which was crap. I had the pics to prove it but this guy acts like he has a period. Nor worth going here ever again.

Save yourself and get work done anywhere but here. I bought a Groupon for this place and they told…read moreme after they did the oil change that they don't accept it. I had to pay for the Groupon and then pay for the oil change. They didn't even fill up my windshield water fluid. The manager told me she would mail me a gift card for another oil change and she never did.

AVOID THIS PLACE AT ALL COSTS! It has completely gone downhill!!!…read more This place was solid years ago but is completely mismanaged and unprofessional. I had originally made an appointment through the Pep Boys site for 4 new tires to be changed after they were delivered from Tire Rack. I called in to confirm the appointment and they said they could not do that time, so I rescheduled 2 days later for 1 PM. When I came in the guy working the desk had no idea what I was talking about even though I had done the same thing twice with their store in the previous years. When they finally located the tires I was told it would be about 3 hours for change and alignment. While I was waiting they were playing some stupid sounds on their phone and complaining that workers were taking breaks without telling them. I decided to get a ride home and waited. When I had left at around 1:30 PM they still had not even brought the truck into the bay. Since I wasn't given the courtesy of a call to tell me they were running behind, 4 hours later I called and they said their workers had been taking breaks which was causing the delay and had just got the tires off and that I also needed new brake pads., which turned out to be false since they were actually talking about a completely different car. I told them to cancel the alignment and I would have someone else do it. That and I had gone through this site and read all the nightmare reviews from other customers. The truck was finally done 5 hours after the original appointment time for merely changing 4 tires. I would give this place below zero stars if I could and will never ever use it again. 5 HOURS TO PUT ON NEW TIRES IS COMPLETELY INEXCUSABLE!

This company will get the job done. I had alternator replaced here turn around was pretty quick and…read morethe price was reasonable. I've gotten tires mounted and balanced here multiple times. costs about $25 each and they've always done same day!

I got my water pump changed there and in the process they messed up the computer that runs my…read morelights, turning signal(this part often fails if the car battery is overcharged or runs flat). When I told them about it they made it seem like it was my fault even though they let the car die and they overcharged the battery. Be careful going here. Don't let him touch your car if you have a BMW or any other foreign vehicles. The water pump exchange went well but he's too task saturated. Too many cars and not enough help which results in poor work.

very professional service, prompt,efficient and courteous, very pleasant ,will recommendread more

I left a light on in the car. They jump started my very dead brand new battery and gave me info on…read morewhat to possibly expect. Very friendly and knowledgeable. Would definitely recommend this company.