My tire was damaged and they simplified the process and got a special order tire on my car by the end of the day. Not only that, they didn't talk down to me, a woman and an older one, at that. read more

I came in for a simple tire service and decided to add an oil change while I was there. What should have been a quick visit turned into a frustrating experience. I was repeatedly upsold on additional services that were presented as urgent, with a very obvious "pressure and discount" tactic -- quote a high price, then act like they're doing me a favor by lowering it. It felt condescending and manipulative rather than helpful. After being quoted 45 minutes, I've now been here for over 4.5 hours. There was no clear communication, no updates, and no respect for my time. I understand that shops offer additional services, but there's a difference between informing a customer and pressuring them. This experience felt like a sales pitch first and actual service second. I will not be returning and would not recommend this location if you value transparency and your time. Yikes. read more

During an oil change, they ran a diagnostic test on my daughter's car's battery. They called her to advise that her battery failed and that she needs a new battery on her 2024 car. After taking it to Mazda, they advised that there was nothing wrong with the battery. Shame on you Midas. Either you do not know how to properly test a battery or you tried to sell the consumer something that was not needed. Either way, you should be ashamed of yourself. Extremely hard pass! read more

** DONT GO TO THIS MIDAS ** I went to this Midas to get a simple synthetic oil change that I purchased off of Groupon. During the middle of the oil change I inquired why my tires were being taken off if I am getting an oil change. This man pictured above stated " this is what we do everyday " I then stated I'm sorry, that's not a detailed explanation can you please show me where it states you do this for an oil change - the technician thank God came in and explained why they did this which gave me some peace of mind. When the person who I thought was the store manager arrived to the front to assist this guy pictured above because he couldn't input Groupon and was attempted to make me pay more - I rebutted and stated uhm no, please call your supervisor - He started by yelling saying I was racist that because he was " brown " I .. mind you I'm a Hispanic - Puerto Rican woman there was a whole puerto rican flag hanging in front of my car -- This man started yelling attempting to get close to my face yelling at me waiving his hands in aggravated hostile and violent manner I told him to back up behind the counter and he kept saying i don't care I don't care - I don't have to listen to you - I literally told him off for being disrespectful, ignorant, entitled man child and Incompetent asshole - I recorded some of the incident in which I will use to make a formal complaint because this is RIDICULOUS. The technicians there are wonderful he is NOT !! There was also a gentleman there waiting for 2 hours because the guy pictured above ordered the wrong part for his car and blamed it on someone else who wasn't even involved. Go figure he has no accountability for consistently messing up. This man has Horrible customer service he needs to be fired and or held accountable for his words/ hostile behavior and attitude he has especially towards women. I told him I recorded the incident and he continues to say he didn't care and he would continue to act this way. ** DONT GO TO THIS SHOP ** read more

Midas - Racist store manager at Cherry Hill Midas - Auto Repair Near Me - Cherry Hill, New Jersey

Great service! Great prices! Sean was awesome. He even got me a charger for my phone. They had some coffee while I waited. They kept me up to date. I will definitely be coming here from now on. read more

Courtesy and protecting customers is job 1 An angry and unreasonable person came into shop. After finding out he was in the wrong, the manager STILL agreed to help him out. After hearing the arguing man and shaking my head how RUDE AND DISRESPECTFUL he was, he looked at me and said what are you looking at. The manager asked him to leave because of his aggressive actions. I feel much safer coming here for service read more

The staff at Midas located at 2086 E. Marlton Pike in Cherry Hill has taken great care of my vehicles every time I go. Today, they had less than an hour to close when I needed a very important service done. Even AFTER closing hours, they took care of my vehicle. Thank you again for another great customer service experience, going above and beyond!!!! read more

My grandson broke down and had his car towed to the Cherry Location. The manager, Sander, was wonderful. He was patience, professional and VERY customer serive oriented. At the end of the day he was supoortive and helpful 100% Debbie D. read more

DON'T GO TO MIDASS! PLEASE READ! I just wanted to make another post about this because it's still affecting me. My daughter brought her car to midas of cherry hill and requested the cooling system cleaned and flushed out. They charged about $10 for looking the over the car then proceeded to tell us the entire cooling system needed to replaced. Radiator, water pump, hoses, thermostat & the car should not be driven at all until all of it was replaced, Otherwise it would ruin the engine. The quote was about $1400.00. I took the car home ordered all the parts and replaced everything. THE ONLY PART THAT WAS BAD WAS THE THERMOSTAT! I trusted them because they changed our oil in a couple cars regularly with them. I called email spoke with the manager and the main customer service number. I requested for a refund on the fee of them looking over my car. DENIED, NO... I wasted time and a significant amount of money fixing a problem that a part which costs under $10.00. A couple screws, maybe 1 hour to fix if you move like a snail. So needless to say I have an extra radiator that water pours perfectly through a garden hose, extra working water pump and even the hoses still look good. They try to take advantage of a young girl and saw her as a easy target. I have a constant reminder of this because of the pile of part sitting in my garage. They said the only way I could prove it if i had to work done at another shop as opposed to at my house. Scandalous! I recommend if you ever get done work at a shop, Ask to see the old part, pictures of the process, or Take the old part with you,Make sure that your car is working properly before discarding it. I found a trustworthy mechanic now if you need someone lmk I'll refer you. read more

went in for an oil change and front end alignment ($160 total) and they told me i needed $5300 worth of stuff done on my car. my car is not even worth that much money lol. they refused to do the alignment and told me they wouldn't do it unless i spent at least $4200 that day to replace some stuff. i bought the car for less than that before replacing everything on it right after. went home and showed my grandpa the report and photos they sent me and he laughed at it and told me i should've gone to this other place he knows. for reference, he has three cars that he likes to work on in his backyard car garage that he built himself. matter of fact, he was underneath my car in there a few weeks ago replacing the lights and making sure it was in shape for me to drive back to school. my uncle laughed at the report too. i ended up leaving with only the oil change. went somewhere else for the front end alignment. i know my car is old, and car places like this are meant to try and sell u stuff, especially if u are a 20 year old girl there by yourself, but this was just laughable. saw on yelp some other fathers commenting the same things happened to their young daughters here. unfortunately, I know this will keep happening to other people, but me and shirley (my car) will not be returning to this business. always get a second opinion!!! read more

Great experience, very thorough work and affordable pricing. Pleased with the speed and communication throughout the process!

These guys are great. Got a good deal on a synthetic oil change with a $20 coupon. That's what brought me in but the friendly and competent service is what will keep me coming back. Thank you Sam and the Midas Team. read more

Came for an oil change they said 40 minutes. 2 hours later after asking what's going on they said a few moments. Half hour later i watch the guy put the oil in and lower my car. DONT BRING YOUR CAR HERE IF YOU WANT FAST SERVICE‼‼‼‼ read more

After a long drive from southern MD with our family, our car ran over a nail and instantly caused a flat. No one could take us in the local area and our kids were getting tired and hungry. We pulled into this Midas our fourth attempt at a garage and they could see the frustration on our faces. My husband examples the issue and they immediately take us. They let my son watch cartoons and charge the IPad. We were in and out within 15mins. Thank you for being attentive and caring about our care troubles. read more

John was over and above my expectations on my last visit. He is old school and for the kids out there that means you do the right thing for the customer no matter what! This Midas location is perfect and thanks as well to the staff there. read more

Amazing place. John totally took care of me and was so honest. Could have said I needed brakes and I would have been out big money. Thank you I'll be back read more

best place for honest and kind repair look for Sam Rios, his the manager, they see u as they see a family member coming to a shop for repair, no kidding, most honest mechanic ive seen around they will be honest with u for options and the pricing before even doing the job, Twitch took care of my old 2003 4runner. They perform and work beyond amazing. I will bring my cars and here. read more

I was having a bad day with the sudden blow to my tire. I was feeling frustrated for missing a doctors appointment and all around a mess. I went in to Midas Cherry Hill and Joe and Ty at the front desk put me at ease. They were kind and sufficient and made the process very easy for me. The were knowledgeable and funny. You have 2 great team members over there. I would 10/10 recommend! read more

If you need a basic oil change, this place is fine. For the same price however, I can get an oil change and all my fluids checked and topped off at the dealer. The person at the counter was friendly, and I didn't have to wait long at all. If i needed another oil change in a pinch, I'd use them again. read more

Worst experience ever after taking my cars to this location for a few years. More to come when I have time to write all out it, but they sent me on my way with brakes that were not installed correctly and a front end control arm, that was not installed correctly. I will be posting the full details and videos of the issues we encountered in the near future. I will NEVER use this place again. read more

Made an appointment at this location to get another quote for a muffler from a friend of mine. He said Midas shops normally are run by experienced and good mechanics. I research muffler shops etc. and the first quote from another shop was high. Trusted them at first since they replaced a catalytic convertor five months ago. When back three times for an add-on they recommended which failed, they said I needed a new muffler and gave me an estimate. Long story short, Jeff the manager asked me in to look at the muffler and he said I didn't need one. "Honestly is the best policy" and "Start with Trust". Old cliches but it's the truth! Just found a new repair shop. Research before doing business! read more

My whole experience has been amazing!! Roger was polite and caring. I would definitely return to this location for the phenomenal service & professional atmosphere!! read more

After spending a lot of $'s at this shop for over 20 years John, owner and #2 Lou and their crew consistently provide outstanding service at a fair and competitive price. A shout to the former owner Mark and his #2 Rob who provided, initially, the same great service. Mark owned this and a few other locations for over 10 years and may be the reason that I tend to give my business to them. I enjoy providing business for stores who exhibit fair and affordable services and if they are good people then that's a bonus Midas should be proud that these guys represent their brand so well read more

After reading many 5 star reviews on various websites, I decided to come here to get the straight pipe and muffler on my car repaired (it was damaged from a pothole). Luckily they had the parts and I had the car by the end of the day. Price wise, it was 60 percent less then what the dealership was charging and a little less than the other places! On top of that the manager was honest and tried to get the best price possible for me! I may end up taking my car to this place for regular service based on the experience I received. read more

Had rear brakes on my daughter's car put on - calipers, rotors and pads. A month and a half later, she was driving and heard sudden grinding noises. Luckily, she was very close to where she needed to be. We had to have it towed (to the dealer). The bolt fell off one of the calipers. It could have caused the wheel to lock and caused an accident. They put my daughter's life in danger with their gross negligence. I submitted a bill to them for the tow, dealer charges, the $50 coupon they were supposed to have applied to the job and also my time and mileage. I have called several times and got same response - 'I haven't heard back from my district manager'. They also said they would not compensate me for my time and mileage. It was a total of 4 hours of my time and he just laughed and said that is not how it works. I am contacting a lawyer. read more

Excellent staff . Very respectful and GREAT WORK . I couldn't be happier with my service. thanks Scott McCarron

Gotta give a shout out to this Midas location. My husband is a "car guy" and does most of his own work. But when he can't handle it ( or can't figure it out) this is his go-to place. They do excellent work, stand by their work and also are honest. On more than one occasion, they solved something that had baffled my husband, and it turned out to be a minor thing where they could have charged more, but charged a fair and reasonable price. read more

Was really in a jam. Manager got me in and was able to fix my tire and got me back on the road during my holiday trip. Great service and a great job read more

I took my 2011 Lexus RX 350 to the dealership and was told that I needed the rack and pinion replaced and that it would cost $4000. I then called around for alternative prices and Midas seemed reasonable so I made an appointment to have it replaced for about $2500. However when I got there, they inspected the vehicle and found a loose bolt in the area of the rack. They tightened it and charged me $40 for the time spent on labor. What was to have been $4000 from Lexus of Cherry Hill was $40 at Midas. I really appreciated their honesty and I'll never take my car anywhere else. The service manager here is excellent. read more

I came in with a screw in my tire that was almost flat. John and his team had it plugged and had me on my way in a few minutes. I would definitely go back here with any tire issues when I'm in the area. Friendly efficient customer service. Great experience all around. read more

Brought my Nitro in because of a clanking noise in the rear. Expected a tailpipe hanger at minimum or something not so simple at worst. Turned out it was only a missing bolt for the heat shield. No charge, have a nice day. I was home drinking a cup of coffee with a smile on my face in less than an hour. Thank you, Jason and crew, for that pleasant surprise and great customer service. read more

Had a Roush exhaust installed on my 2015 Mustang. A couple of modifications were necessary. The guys at Midas figured it all out and executed well (including some welding). It also happens to sound fabulous. read more

Randomly came in here after moving to the area since it was near work and boy am i glad I did. In the past I've never trusted oil change chains because they seemed to push more services than needed but never here. The manager Lou is awesome...he's friendly and talks to you like a person and the service is always quick and top notch. Any and all repairs/services that they can do I will bring both cars here. read more

I WAS TOTALLY RIPPED OFF. Spent $975 On a set of four new tires with the advise of Ja@*n the manager Found out 2 days later that they were the WRONG TIRES FOR MY CAR. When I called to ask for help I was told they could not help me. Told "once you eat a steak you can't bring it back". How condescending. I even offered a solution that would cost them nothing and , again, got no cooperation. Was advised he needed to talk to his supervisor. Never heard back The workaround cost me $200 more. ADDITIONALLY MANAGER BRAGGED THAT HE "NEVER WEARS A MASK". The service techs didn't wear masks either. I WILL NEVER USE MIDAS ON ROUTE 70 IN CHERRY HILL NJ AGAIN read more

The staff there at Midas know what they were talking about. John was very helpful. They got me in and out in about two hours for front brakes, new rotor and a resurfaced rotor. they explained to me be the warranty program for future brake pads. I highly recommend this Midas store. read more

John at the Cherry Hill location and Lou at the Marlton location always takes great care of us. Been going to these guys for all thing car issues for years. Wouldn't go anywhere else. read more

Highly recommended! John and his crew are terrific. I had work done on my exhaust system. They recommended a way to repair it instead of having to replace the entire system. I was in and out in under an hour! read more

Excellent customer service. True pride of owner/operator status from John Schmus. I was in the area on business and used my personal vehicle which started making "bad" noises indicative of a brake problem. John and the team took care of the issue that day-- in time for me to drive back home. John personally showed me the brake issue and presented multiple options. If I lived in NJ this would be my absolute go-to mechanic shop! read more

Been going to this Midas for years. I service my company and personal vehicle there.Lou is the best service manager around, always gives you a straight up honest answer and competitive pricing. I've also met the owner John and you can tell he genuinely cares about his customers and staff. What a repair shop should be. Highly recommended. read more

This is the only repair shop I trust. They are always friendly, honest and reliable. Rob is awesome; he goes above and beyond and truly cares about his customers. My car and I thank them! read more