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    Elite Acura

    3.5 (122 reviews)
    Open 9:00 am - 6:00 pm

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    Services - Elite Acura

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Inflation kit

    I went to Elite Acura to purchase a 2023 Integra A-Spec Tech. I originally went to purchase the car online, and doing this told me the "dealer price" of the car as well as the APR. The APR was listed as 3.9% APR for 48-60 months. I have great credit, and Acura's website didn't have any incentives, but I went to this dealership an hour away for this APR, just to have it be 7.44%. They just told it was an error that could not be honored. They said they would "fix it" on the website. This online option also allowed me to add Acura accessories such as a heated steering wheel and a pet cover for the back seats. The heated steering wheel was listed as $475 online (and on Acura's website) but they tried to sell it to me for just below $900, is $425 for installation at all reasonable? I didn't really think so. They took it off easily, so it wasn't a problem. Just disappointing. They have something called "reinstall" on "ALL" of their cars which is just under $1,000 and can't be removed. It's some sort of stain barrier for your seats, just an fyi your car will be $1k over MSRP. When test driving the car and speaking with my Salesman I asked twice if there would be a spare tire in the trunk and was told yes, both times. He even told me about the nut/bolt that keeps it in place. I had a 2017 Honda Civic hatchback, and loved it. Hence my eagerness to "upgrade" to an Acura Integra. The Civic came with a spare and I used it at least 5 times, 4 of which after hitting potholes, once in the middle of the woods in NJ with no signal at 4am. My spare tire has been invaluable to me. I got home and told my salesman there is no spare tire, he told me there is just an "inflation kit" and "roadside assistance comes with the car". It's basically a portable air compressor. I've BLOWN a tire, this would be useless. I can change my tire in 20 minutes, I don't want to wait what could be hours for Roadside. And just to top it all off, when I got home and I was showing the car to a friend, I noticed a small but deep gouge in the rear passenger rim, after being convinced to pay for tire/rim protection (see above history with flats). After calling the dealership multiple times and texting, my salesman texted me back a few minutes past 7pm when it would be too late for me (an hour away) to get back there with the car before closing. I'd have never thought to inspect every square inch of a brand new car, but apparently that's imperative here.

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    4 years ago

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    Thank you for your kind words for our staff, we appreciate it!

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    4 years ago

    Great customer service! No pressure sales! When the price of cars comes down will go there for my next car!

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    Thank you for your kind words for our staff, we appreciate it!

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    4 years ago

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    8 years ago

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    17 years ago

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    15 years ago

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    10 years ago

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    5 years ago

    Ryan was great! He made my oil change painless And easy!!

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    Page 1 of 4

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    Review Highlights - Elite Acura

    Joe Strano and Giovanni exceeded our expectations!

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