I have been going to Family Auto for years. They are fair and honest and have the best prices in…read moretown. There is no other place I would consider going to. My brother-in- law was told he needed a lot of work at another shop. When he took his Honda Accord to Family Auto. He was told that her did not need half the things the other shop recommended.

On April 22, 2026, my daughter visited the Midas location on Haddonfield Road in Cherry Hill for an…read moreoil change, which was completed satisfactorily. However, during the visit she was told that her Ford Focus required a replacement coolant reservoir. Midas charged $119.00 for the coolant reservoir and $30.00 for labor. After the visit, we researched the part pricing independently and found the same coolant reservoir available online for under $50, with multiple reputable listings--some as low as $17.99. The part number is 603-382. When we contacted the store to discuss the significant price discrepancy, we were told that Midas has no control over part pricing and that the lower-priced parts we found must have been "from China." No effort was made to explain the markup, offer a comparison, or provide any resolution. Given the substantial difference between the price charged and readily available market pricing--and the dismissive response when concerns were raised--we were very disappointed with the experience. As a result, we will not be returning to Midas nor recommending this location to others.

Gave them a call one random Tuesday, they said they could have the car in and out in 10-15 minutes…read moreand they were right. Saw us immediately, explained everything before they did it - even though it was just a simple oil change - didn't upsell anything and we were on our way quickly.

The level of service here is insane. Honestly, it was like taking my car to Disney Land. I had to…read moresay something because I am a pretty hard person to keep happy.

First time I got an oil change from Valvoline was in 2015. That first time experience with them…read morechanged my life so much so that I will only get my oil changed from Valvoline. 11 years later and they have yet to let me down.

I wanted to commend this Valvoline service station for the great service and timely matter the men…read moredid my car's oil change! I was very happy when the gentleman told me how to download a coupon for money off the oil change! He explained the additional services they could provide as well as the cost for each. Great customer service!

I got my oil changed. Christopher was very nice. They are very efficient…read more I do miss pre-covid when they used to vacuum the inside of your car. It was a nice bonus

Always have great service when I come here always take the time to explain what they do and what…read morethe prices and what's best way to go what needs to be handled asap

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

This place was a lifesaver (maybe literally), after my truck broke down right in front of their…read moreshop, on Haddonfield Rd. South on a busy Saturday afternoon. The vehicle was dead in the water; couldn't even put it in neutral to push. 3 of the technicians came right out into the street, diverted traffic to put cones out behind me, and quickly jumped-started me and got me into their parking lot. I had a different destination for the tow, but offered to pay them for the help. They refused to take it - so hopefully this will help to show everyone what a quality place this is. Thanks guys! To paraphrase Homer Simpson: "Call Mr. Tire, that's the name - that name again is Mr. Tire.."!

Had a tire replaced and they didn't put any air in it. Discovered it when I got home and put air in…read moreand held fine overnight, which confirms they didn't put air in. I could live with the mistake, but when I called back to let them know the issue all Dave wanted to do was challenge. All I wanted them to do was find out who was responsible and do a little coaching, but it was clear he didn't believe me.

Great service! Great prices! Sean was awesome. He even got me a charger for my phone. They had some…read morecoffee while I waited. They kept me up to date. I will definitely be coming here from now on.

I came in for a simple tire service and decided to add an oil change while I was there. What should…read morehave been a quick visit turned into a frustrating experience. I was repeatedly upsold on additional services that were presented as urgent, with a very obvious "pressure and discount" tactic -- quote a high price, then act like they're doing me a favor by lowering it. It felt condescending and manipulative rather than helpful. After being quoted 45 minutes, I've now been here for over 4.5 hours. There was no clear communication, no updates, and no respect for my time. I understand that shops offer additional services, but there's a difference between informing a customer and pressuring them. This experience felt like a sales pitch first and actual service second. I will not be returning and would not recommend this location if you value transparency and your time. Yikes.

My car was not vacuumed enough. In the back, You can't Even tell they vacuumed. It looks like it…read moredid when I came in there. Obviously when I get home I have to grab a rag and clean the inside again because they didn't do good. Not worth the $30 I just spent. Should've just had them wash the outside only.

I swore to never goto this business again, unfortunately my wife took my truck there, which is ok…read morebut they still do a crap job. As they were wiping down the truck and motioned to my wife that the Truck was done, she noticed mud and dirt on the drivers side lower panels. She asked one of the morons there and he said to talk to the manager. She did, and his response was "Oh well". All I can do for you, the general public, is warn you not to waste your money there.

I've been here in the past but for this visit I'm giving five stars. I brought my car in because…read moreof my exhaust. They pulled my car right in and called me shortly after with the recommendations needed. I had informed them that I needed my car fairly quickly because we are in the midst of setting up funeral arrangements and they definitely kept their word. Once they notified me of what it needed and I Gave the okay to proceed, my car was ready and they called me before noon! That was awesome service on a much needed day! Thank you guys you rock.

We brought our Ford F-150 to this shop weeks ago for an oil leak repair and paid approximately…read more$1,200. After the repair, the truck was still leaking oil and was not running properly. We then took the truck to Ford for a second opinion and were told that parts and valves had not been properly reattached during the original repair, and the leak had not actually been resolved. Rather than paying Ford for additional repairs, we gave this shop the opportunity to correct the issue themselves. Unfortunately, the problems continued. After the truck later broke down and was towed back to the shop, we learned the repairs still had not been properly completed and the valve covers needed to be replaced again. What made this experience even worse was the manager's response when we tried to address the issue professionally. Instead of taking accountability or attempting to resolve the situation, we were told, "Take me to court, I'll be there waiting for you," before he hung up the phone. We also contacted corporate, only to find out the locations are independently owned and corporate cannot enforce refunds or resolutions. This has been one of the worst experiences we've had with an auto repair business. We gave this shop multiple opportunities to make things right and were met with poor workmanship, lack of accountability, and extremely unprofessional customer service. We are now exploring our options to recover the money we spent on repairs that were never properly completed.

Transportation manager for local company with 9 honda odysseys. Just left with 2 new tires, control…read morearm bushings and alignment. Saved over $1000 compared to dealer. Thank you to Mavis and Kelley the manager who got me in and out!

The price for an oil change was the most I have ever paid. ?????????????????????????????read more