1. Holman INFINITI

0

Maple Shade, NJ

Cancel

Open app

Search

Holman INFINITI

3.7 (78 reviews)
Open • 9:00 am - 7:00 pm
Updated 1 month ago

Services - Holman INFINITI

Auto brake repair

Auto engine repair

Holman INFINITI Photos

You might also consider

Recommended Reviews - Holman INFINITI

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Jody S.

I'm writing my experience specifically regarding the servicing department. I came on a Saturday morning which is walk in only (I tried to make an appointment a few days prior and they recommended Saturday walk ins). I was trying to get there as close to their opening time which is 8am, despite my attempt I arrived at 9am. As I pulled in I was registered and lead to my advisor to discuss the scheduled service I was looking for. They were helpful and were gentle in telling me my wait would be 2 hours. At that point they lead me to the very nice waiting area with coffee and snacks. Since there were a lot of folks in there I decided to take a walk outside on such a beautiful day. After my hour walk looking at other cars I was able to find a small sitting area but wish they had more outdoor seating areas for days like this. Not sure if all car service places do this now but they sent me a text with a link to a video showing me their inspection of my vehicle with commentary by the tech. Letting me know all was well and no additional service recommendations. I thought that was a very nice feature. At the end of my an hour and 45min wait my advisor called to tell me my car was ready. It was washed and ready to go. I will be coming back for future services.

Richard R.

I did most of the research on a QX60 and our trade on line with three Infiniti dealers. My contact at Holman was Sean Connolly. He was very professional in answering my e-mails and questions and reviewing the quotes and trades I had from other dealers. I would highly recommend Sean. Holman beat the other quotes I had received and they had the model, color and options QX60 in stock. We were able to receive some incentives for Infiniti corporate also. Sean was great through every step of buying and the delivery of the vehicle. We never felt pushed in any aspect. The dealership is beautiful and everyone from finance to tech support was fantastic. I don't like buying a new car but Holman Infiniti sure made it painless.

Gerald S.

All good things come to an end, so when my 13 year old war horse Infiniti finally went to the junkyard in metal heaven, I was sad, but not really surprised. Over 200,000 miles is a long life. It didn't owe me anything, and I had beaten the crap out of it. I began a search for a replacement by checking with Car Gurus, an internet site that had been successful for me in the past. I thought I wanted to stick with the Infiniti brand, but find something newer in a quality used car. Compared to Lexus there were amazingly few oldies but goodies around. That was precisely why I chose Infiniti to begin with. Just didn't want the most popular in school, but that hidden understated gem. On the second search I found a newer M 35x with low mileage on the lot at Holman Infiniti over in Maple Shade, New Jersey, about 25 miles away. I gave them a call to find out if it was still there, and spoke with Mario Pinardo in their sales department. He went out to check and came back enthusiastic about how good the vehicle looked - Pearl White with light leather interior. I expected him to try to sell it, but he seemed naturally excited by what he saw. I asked him to hold it for me until tomorrow. He said he could only do so until 11:00 AM Tuesday. I was there at 10:00. This M 35x was worth being excited about. Perfect body. Not a scratch, dent nor ding. Immaculate within, with beautiful wood trim, sleek and sexy front and back. Well detailed to a perfect glowing leather, wood and metal trim. The drive was strong, responsive, with throaty exhaust and acceleration that offered no apologies for being six cylinders, 3.5 liters, as opposed to the eight 4.5 L the old boy threw around. Better gas mileage, too. And, the price for all that was very reasonable, and made it nearly impossible to walk away from. Yup! An hour later it was mine and I drove it home. The experience at Holman was excellent from beginning to end. The dealership is large, but they kept everything at a comfortable human scale. Mario was great. He was genuine, engaged and led us through the process with precise guidance. Even the minutes with the finance manager were decent. I didn't mind that he was a Cowboys fan.

See all

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jody S.
115
355
1591

5 years ago

Helpful 5
Thanks 0
Love this 3
Oh no 0

1 year ago

So they no longer sell parts to shops!!! You have to go to some website that is not even infinity. Good luck finding parts for these.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Holman C.

Holman C.

Helpful 3
Thanks 0
Love this 3
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 3
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Gerald S.
1925
3933
17745

7 years ago

Business owner information

Photo of Holman C.

Holman C.

Helpful 34
Thanks 0
Love this 29
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Noah H.
192
8
8

8 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Customer service experience exceeds 5-stars. Professional. Friendly. Personal. Down to earth. Competent. Luxury with substance.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Greg F.
87
12
0

8 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Ron M.
22
3
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Holman C.

Holman C.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Inga C.
0
16
10

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Holman C.

Holman C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Miriam D.
96
73
348

9 years ago

Business owner information

Photo of Stacy D.

Stacy D.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joy W.
45
15
13

8 years ago

Business owner information

Photo of Holman C.

Holman C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Holman C.

Holman C.

Thank you so much for the positive feedback, Chris!

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Stacy D.

Stacy D.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Soooo easy, from making the appointment to the in and out with pickup/drop off. You guys are great!!!

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

13 years ago

Business owner information

Photo of Stacy D.

Stacy D.

John, thank you for the great review!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Stacy D.

Stacy D.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Stacy D.

Stacy D.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Holman INFINITI

Review Highlights - Holman INFINITI

“From the beginning to end Sal and everyone we interacted with at Holman Infiniti provided first class service.”

Mentioned in 12 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Car Dealers 2,728 times last month within 15 miles of this business.

Verify this business

Kia of Cherry Hill - My new Kia!

Kia of Cherry Hill

(266 reviews)

Lemme start off by saying, I've never bought a new car. I didn't know what to expect walking into a…read moredealership and honestly, I didn't want to feel overwhelmed. I looked at a car online before coming here and when I called, I got to speak to a man named Demetrius. He wondered why i was interested in this car- my previous vehicle was an SUV and this was clearly a sedan. He was really thorough and answered all of my questions. I test drove it with Ryan, one of the managers I guess. After the test drive, I knew I wanted the car. I had spoken to PFFCU before I went to the dealership so I set my loan up through them. I had most of my stuff in order so they let me take the car on Tuesday and square up the cost later in the week. Today, I signed the final paperwork! Demetrius was patient and helpful throughout the process! I'd buy from him again.

In February 2025, when my 2023 Kia had around 47,000 miles, I took it to a Kia dealership to…read morereplace the front brake pads. Since I purchased the vehicle, I had always taken it to Kia dealerships because I trusted certified Kia technicians to service my car properly. They replaced the front brake pads and I picked up my car. At first, I did not notice anything unusual, but after a few months I realized that I had to press the brake pedal almost all the way to the floor to stop the vehicle. I wanted to go to the service center right away. But I couldn't, because of school, I could not return immediately, but once summer arrived, I took the vehicle back. At that point my vehicle had around 53,000 miles and the braking issue had become serious. The car would not stop properly unless I pressed the brake pedal almost completely down. I explained my concerns to the service department and they inspected the vehicle. The employee assisting me first told me that I needed to replace the rear brakes. I responded that during my most recent oil change, which had only been a few months earlier, the dealership's own inspection report stated that my rear brakes were in very good condition. After I pointed that out, another recommendation was given. The employee named Tim then told me that I should replace the brake fluid. That was the moment I became suspicious. First I was told one thing, then something different. Later, the same employee told me that when I get into the car, I should pump the brake pedal and that the braking would improve, and that this was considered normal. While my vehicle was still under warranty, I visited another Kia dealership. However, they told me that because the brake pad replacement had not been done at their location, they would inspect the issue but would charge a diagnostic fee. I decided not to pay and left. I asked multiple people afterward and was told that if the brake fluid still looked clean and remained full, it might not actually be the issue. I continued driving the vehicle. At around 58,000 miles, my rear camera failed. I had a long discussion with the dealership about that issue as well. At first they said it was software-related, but eventually they replaced the camera. Now my vehicle has reached around 70,000 miles and the brakes have become much worse. About a week ago, during an oil change, another employee again told me that changing the brake fluid would solve the issue. But when I returned later (after three days) , I was finally told that the brake master cylinder had failed. I asked them why they did not tell me this when I originally came in at around 53,000 miles and explained that this issue was not new. The employee checked the records in the computer system and confirmed that yes, I had previously visited and that recommendations had been made. Those recommendations were exactly the ones I described above. That was the moment I felt something was wrong. My impression was that they may have already had enough information to investigate this issue more seriously earlier, but instead I was repeatedly given different recommendations while the vehicle was still under warranty. Now I am being asked to pay around $900 for the repair. At this point, I feel like I have been left carrying the cost of a problem that I reported much earlier. I feel disappointed and misled by how this situation was handled. I feel like a victim! In addition, I am preparing to take them to court. My advice to future buyers: if you are purchasing a new vehicle and want to avoid experiences like this, DON'T BUY A KIA. Its parts break down very quickly and Kia's service department doesn't seem particularly eager to fix this. I am sharing service records and photos as well. I covered the VIN number and personal information. I hope sharing my experience helps future car buyers make informed decisions

Cherry Hill Dodge Chrysler Jeep Ram - oil on the door well

Cherry Hill Dodge Chrysler Jeep Ram

(313 reviews)

I just wanted to take a minute to rate my recent experience at Cherry Hill Dodge Chrysler Jeep RAM…read more As you can see, I gave it five stars. I have purchased and leased numerous vehicles in the past from other dealerships, but attest this was the very best and smoothest process from beginning to end. More specifically, I would like to give high praise to my salesman, Jayson Ferrell. Not only was he extremely genuine, but he was also a true professional. I did not walk into Cherry Hill at 4:30pm on a Friday optimistic about leaving with a new vehicle. You see, I spent two months looking for the newly released 2021 Jeep Grand Cherokee L - in a specific trim and color. Fortunately for me, Jayson was able to show me the exact 2021 Jeep Grand Cherokee L that I described. And it just so happened to be the only one available and still wrapped after being delivered just prior to my arrival. While the Jeep was being programed in preparation for my test drive, Jayson and I continued to talk and his knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and there was no pressure from him at all. After doing my homework and shopping around, I knew the number that I needed to make things work for me. At no time did I have to go to the mat with Jayson to get to that number. Also, given the current market and the demand for the specific trim and color I wanted, I couldn't have asked for a better overall experience. Not only did I get to leave Cherry Hill with the exact 2021 Jeep Grand Cherokee L that I wanted, but I also left with my dignity still intact. Thank you, Jayson! Thank you for your patience and thank you for also staying a little late to support the closing of my purchase since the cashiers were gone for the evening. Best, Wayne W

recently purchased a 2021 Toyota RAV4 from Cherry Hill Dodge, Chrysler, Jeep, and Ram. My initial…read moreexperience was positive--my salesperson, Leon, helped me find a vehicle that met all my needs. Unfortunately, everything went downhill shortly after the purchase. Within a week, the check engine light came on. I contacted the dealership and brought the vehicle in for inspection. I was told it was just a code that needed to be cleared and that nothing was actually wrong with the car. However, within 20 minutes of leaving the dealership, the check engine light came back on. I then used the Toyota Connect app, which alerted me again about the issue. I was also contacted by a Toyota dealership and decided to bring the car to Holman Toyota instead. Their team was professional, responsive, and thorough--completely different from my prior experience. After inspecting the vehicle, they determined that the car needed a new catalytic converter, which is a significant repair. What's most frustrating is that Cherry Hill Dodge, Chrysler, Jeep, and Ram took no responsibility for selling a vehicle with this issue. They refused to reimburse diagnostic fees and showed no accountability. When I raised concerns, I was even asked why I didn't bring the car back again after the light returned--despite already having a poor experience and losing trust in their service. It's clear to me that the vehicle was either not properly inspected prior to sale or that the issue was overlooked entirely. Either way, the lack of professionalism and unwillingness to make things right is unacceptable. Thankfully, the vehicle was still under warranty, and Holman Toyota is handling the repair properly. I would strongly caution others against purchasing a vehicle from this dealership based on my experience. I also reside out of state and have incurred fees from taking the car back and forth from PA to NJ. I strongly recommend NOT using this dealership EVER!

Mercedes-Benz of Cherry Hill - Can never get anyone to help!

Mercedes-Benz of Cherry Hill

(118 reviews)

As an out of State purchaser; I thought it would be a bit of a challenge in securing a great deal…read moreand a high level of customer service in a State where I was not a resident; but I could not have been more wrong. From start to finish, Joe (sales) and Jonathan (GM) were amazing and made the trip to MB of Cherry Hill (NJ) more than worth it. I was in the market for an 2026 AMG C43 with all the bells and whistles; and Cherry Hill delivered. Great communication, follow up and flexibility; along with an overall desire to deliver a product to the customer at the best possible deal stood out for me. Undoubtedly, Cherry Hill earned my business and this 5 star review. I encourage others to look at Cherry Hill first even if you are an out of State buyer. You won't be disappoointed.

Go somewhere else - they are scammers…read more I went in for an oil change and to have an ignition coil issue fixed. I was charged around $430 for the oil change and additional checks that I did not specifically ask for. I agreed to the work because I believed the ignition coil service would be included as well. The next day, I called to clarify the charges because I saw on my phone that the $430 was only for the oil change and additional checks. When I asked what those checks were, I was told they were part of a standard Mercedes inspection. I also asked about the ignition coil because I had been given two different prices. Erick told me the price was $101, not $268. Another issue was the communication. They never even contacted me to let me know when my car was ready. I had to call and ask myself. When I finally went to pick up my car, I was shocked when I was told the total was around $800. Some of the charges were for services I had specifically declined because they were too expensive for me. I explained that the amount did not match what I had been told and asked them to review the conversation. The manager went back and listened to the recorded conversation, and that's when they realized that I had been given the wrong price and that I was correct about what I had agreed to. This entire experience was extremely frustrating. The pricing was unclear, I was given incorrect information about the cost of the ignition coil, services I declined were apparently included in the bill, and I wasn't even notified when my car was ready. I strongly recommend getting every service and price in writing before authorizing anything and carefully checking the final bill against what you actually approved. After this experience, I will not be returning to this dealership.

Hessert Chevrolet - Hessert Chevrolet of Cherry Hill

Hessert Chevrolet

(7 reviews)

From the moment you walk in the door you are treated like family! The whole process was very smooth…read moreand I am so thankful I decided to shop at this location!! Huge shout out to Alex for being so awesome and helping me get into an amazing car! You definitely have a repeat customer for life!

I purchased a used 2020 Hyundai Palisade from Hessert Chevrolet of Cherry Hill on July 25, 2026…read more Unfortunately, my experience after the sale has been extremely concerning. Within roughly 10 days of purchase, I brought the vehicle back to Hessert because I was hearing an abnormal knocking/noise and seeing what appeared to be fluid leaking underneath it. I showed photographs of the apparent leak. I was advised that they could not identify a leak and could not duplicate the noise. I relied on that assessment and continued driving the vehicle. Approximately two weeks later, while my family was on vacation in the Georgia mountains, the Palisade experienced a charging-system failure and completely lost power. We were stranded and had to locate a mobile mechanic. The repair involved replacement of the alternator and service to the serpentine belt. Our documented repair subtotal was $950, and the breakdown forced us to remain in Georgia an additional night. Unfortunately, that wasn't the end of it. While driving home after the repair, the vehicle experienced another significant loss of power while I was traveling approximately 60 mph on Interstate 81. The vehicle eventually regained power, but after two power-loss events I was no longer comfortable simply treating this as an alternator-reimbursement issue. After returning home, I also photographed fresh fluid underneath the vehicle again--the same type of visible condition I had brought the vehicle back to Hessert about shortly after purchase. I am not claiming to know what the fluid is or what caused either power-loss event. Those are questions for qualified technicians. I sent Hessert a detailed formal written notice on August 18, followed by supplemental photographs of the continuing apparent leak. On August 20, I escalated the matter in writing to dealership management and requested principal-level review. I asked for a comprehensive inspection, transportation of the vehicle rather than having my family drive it back, reimbursement of documented emergency expenses, the relevant pre-sale/service records, and most importantly, a substantive written response regarding the vehicle. As of August 27, I have received no response to those written notices. I gave Hessert the opportunity to address this directly before taking the matter outside the dealership. I would still prefer a reasonable resolution. If Hessert responds or resolves the matter, I will update this review accordingly. I have retained the emails, photographs, repair documentation and other records supporting this chronology.

VIP Auto Outlet

VIP Auto Outlet

(39 reviews)

Excellent experience selling my used car. VIP Auto representative Tom Rescinito emailed me after I…read moresubmitted a KBB instant cash offer form. Two other dealers contacted me with offers but VIP provided top dollar for my car. Tom made the process easy and stress free; came to my house for an appraisal and called with offer in two days. After I agreed on the price, Tom delivered the check the same day. Through the entire process I never had to leave my house. Was much easier then trying to sell private and dealing with potential buyers/strangers, test drives offers, etc. If you need to sell your used vehicle, I definitely recommend contacting Tom Rescinitoat at VIP Auto. Thank you Tom!

I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

Burns Honda - Honda Pilot 2025 thank you Andy and Frank, also happy Father's Day's to you too

Burns Honda

(216 reviews)

This is a review of the DEALERSHIP. Most reviews I see here are for the repair shop, but I have no…read moreexperience with that, so this is specifically the dealership. They were amazing, from start to finish. The entire process of talking about what car I would get, what I did or did not want extra and how they'd accept payments was super smooth and friendly. They even sent me links to a couple videos they did - and I know it was made for me because they said my name, talked about the car I was looking at and the car I wanted to trade in. They were always quick to get back to me and always kind enough to give me more time as I figured things out on my end. I had just moved, I have a elderly sick cat, I work multiple jobs that have my head spinning and this was my first time buying a new car - everything else before that were hand-me-downs from my parents and a used 2006 Scion that I got in 2013 and have driven ever since. I don't want to get into details on what we talked about regarding price and all because each person has different needs and I don't want to give someone a wrong impression of how it would go for them compared to me. But I was very happy with how that went. All in all, I absolutely recommend them if you're looking for a new Honda. Communication was always top notch. They worked with me very well. A+

Harrowing experience on 6/5/26 when I had my Honda serviced by Burns. purchased Accird new for…read morecash in 2012. I will NEVER return. I was patronized by a condescending "good ol boys culture" and offered$100 "to make the matter right." Handed . $2,500 bill with no explanation. Team is superficial and not true to their word. Actions speak. Burns blew me off and betrayed their words to lose a long standing customer-- me. Contacted Dept of Consumer Affairs and BBB and posted negative reviews on Google, Dealer Rate and more. I have come to hate my automobile because of their shabby, substandard customer service experience

Holman INFINITI - car_dealers - Updated October 2026

Loading...
Loading...
Loading...