This Penn Station used to be one of my favorite spots when I lived in Hilliard twelve years ago so I decided to stop by with a friend after dropping our kids off at a basketball camp across the street. I ordered my usual - a regular Chicken Cordon Bleu (added grilled onions), a small fry (that I drenched in malt vinegar), and a medium drink. The service and food were both good! The pricing is still on the "higher" end for a sub shop, but something that I don't mind indulging in every now and then! read more

Ahhhhh. Penn Station. Honestly one of my favorite places to get subs. But, my favorite sub is their chicken teriyaki, topped with cheese, mushroom and teriyaki chicken it's a great combination of flavors. It's surely my go to. The service and ambiance is pretty standard, always solid can't complain. But their subs are top tier! 8/10! read more

Penn Station - Chicken Teriyaki - Sandwiches Near Me - Hilliard, Ohio

I do not recommend I purchased a regular size artichoke chicken and mushrooms Extremely disappointing The sandwich literally had four small tiny squares of chicken that we're not even visual. It look like small artichokes. I was advised you get 1 ounce for two dollars and the cookie I purchased was clearly aged. Unfortunately I returned both items and I will not be returning. Penn Station. If you are going to take someone's money for chicken, you are not providing it should be clearly listed on the menu board. I would've never purchased the chicken. SMH read more

Penn Station - receipt - Sandwiches Near Me - Hilliard, Ohio

The food is good when prepared right, which is never guaranteed. My cheesesteak was fantastic, my son's BLT was sadness on bread. They cut as many corners as possible. Broken seats and tables and even parts of the drink machine. It's been ages and nothing is done about. Manager is the overbearing type evidenced by the all-caps over-exclamated home-made signage posted in the place, and the general demeanor of the employees. As closing approaches, the half of the store with the full size, comfortable tables gets blocked off. Takes ten minutes to wipe down and mop that area, but they wanna get outta here. They lock the door 10-15 minutes before close and don't even look at people trying to get in the door. Their frustration is evident whenever I come in. read more

Penn Station - C'mon son. - Sandwiches Near Me - Hilliard, Ohio

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love love the food here my favorite sub is their steak and cheese. I always add a little bit of teriyaki.and a lil onions and there freshly cut french fries everything's fresh very good read more

First off, these are FAR from east coast subs, and Pennsylvania station doesn't have a sub shop, especially a chain. Once you get past that, and try these as a subway competitor, then they are good. But if you go in thinking NY sub, you'll be greatly disappointed. These subs are thin, but they use good quality ingredients, they are cooked to order, and the management keeps a clean shop. While the subs fall short of NY style, the fries are much better. read more

I usually have good experiences with penn station. I love the Philly sun here but this time was different. I didn't get hardly any veggies on my sandwich. There was maybe 1 ounce of cooked meat on it. It was just significantly smaller than normal. I eat here a lot and was just a little disappointed. read more

Fabulous subs! The best in Columbus. Friendly staff always ready to make your sub the way you want.

Stopped in for a quick meal, and got a good one. Sweetie had a philly steak sandwich, I had a reuben and we shared fries. The fries were really good- crispy, salted just right. The sandwiches were very good too. The reuben was a good combination of flavors and textures. Service was friendly and efficient. read more

Really great italian sub! The service here was so good and friendly. First time here so I'm highly impressed. The fries were ok, I think my batch was more burnt than most fries being acceptable. The cookies are very great too, I will be back someday. read more

The Italian sub is EXCELLENT. The fries are fresh cut and tasty but I seem to always get the smallest little scraps...not regular sized fries, if that makes any sense. The bread is very good too. My only complaint is the establishment seems a little dirty and the workers tend to look unkept. I'm a fan of the food, I just wish they took more pride in their cleanliness! read more

I've noticed that the monthly special pricing is not what is advertised nationally. Seems this location is always higher. I could understand it more if it was located in some expensive area with a high cost of living and high rent, but this is Hilliard Ohio. Should always follow the national advertised promotions. read more

Same ole story...great service when ordering...But as soon as you go down to the cashier....I had a BOGO coupon so was going to get a combo and another free sub...get down to cashier and 1) you can't use this with a combo, dead pan, no customer service...I said you may want to tell the orderers... So she walks down and says it...then a guy comes and says you have to ring it all separate so you could. She shrugs...Another customer asked to not have her bread toasted...same cashier says they can't do that...she says...not according to the guys down there....she says...dead pan again...sorry...Really? You're sorry? A reason we never eat there and rarely go...that and their $2 fries have like 15 French fries in them... read more

Penn Station - Paltry portions... - Sandwiches Near Me - Hilliard, Ohio

This is my go-to for subs. The Italian sub will change your life. I like the bread here more than I like the bread at similar shops, as it is crusty and tastes delicious when toasted. Another bonus - fries instead of chips. When I make an online order, they wait until I get there for pickup to make the fries. It's maybe a two minute process but makes a huge difference in ensuring hot fries when you get home. read more

well.... I was so not going to write a review because I thought it may have just been an off day but after seeing all of these comments about the service it apparently is a regular trend. The customer service is very poor at this location i had made a decision not to go back after that experience. My location of choice is the one on Sancus close in front of Chase excellent staff read more

I desperately wanted to give this place a chance despite the low rating because I love Penn Station. I should've payed attention to the rating. I placed an order online - went to pick it up and drove off because I didn't have a complicated order. I didn't think a sandwich with mayo, mustard and tomatoes was too much to ask for - those condiments are pretty standard, right? None of my condiments were on the sub even though it was on my order. It was just plain meat and cheese. I'm not sure if it's hard for them to get an order correct when you actually go in and order but take it from me...if you place an order online, check it before you leave. read more

Our family loves Penn Station! This restaurant is our favorite fast food place in town. My boys get pizza subs and my husband and I love the cheesesteaks. I always add extra banana peppers and mushrooms. The subs are always hot and made to order. My only tip is to eat the sandwiches at the restaurant. They get very soggy and are not as good if you take them to-go. read more

Broken ice machine. Flat Pepsi. Excruciatingly slow service. Hope the lady putting the finishing touches on the sandwiches washed her hands since she wasn't wearing gloves. Tasted decent. Definitely not worth $10 given the wait and drinks issue. Won't be back to this location. The one in Grandview was about as bad when I used to go there. read more

The best grinders around and the best fries, hands down. But way too expensive. The fries are home made from actual potatoes, not out of a frozen bag. You can even see the potatoes. The grinders are always delicious and perfectly made and they have some choices that are different. It's not just the same old stuff that everybody serves. But the prices are way too high. You'll pay about $10 for a regular foot long. Then more for the fries. You'll pay as much here as you would at a nice restaurant and this is certainly not a classy meal. Almost $15 for a sandwhich and fries? Come on, be reasonable. The food is so good that I do go back but only about once a year. I just don't think it's worth the price they charge and I can't afford to pay that much money for one meal. So I treat it as a special occasion when I come into money like in tax season. In fact, the prices are so ridiculously high, I am almost offended by it. I took away a star for trying to milk their customers for every dime they can squeeze out of them. We're in a depression and not everyone around here is well to do. Give people a break and don't be so greedy. read more

I stop in here from time to time for lunch, given that work is just around the corner from this place. When I stop in they are always very friendly and the food is always good. read more

Had lunch here yesterday with David (18 year old son), and though it was a bit expensive, lunch was very tasty. David had the pizza sub with fries and a chocolate chunk cookie. I had a Reuben sub with a chocolate chunk cookie (and a few of David's fries). Penn Station is one of David's favorite fast food places, and he picked it. He gets the same thing every time, so I know it was good. This was the first time I had their Reuben (I think it is new??), and despite it being served on a white sub bun, instead of rye, it was very good. The cashier remembered to ask if I wanted 1000 Island Dressing (yes) and the sandwich came exactly as ordered. It had plenty of meat and sauerkraut. I'd order it again. My sample of David's fries were tasty. And the cookie? Well, their chocolate chunk cookies are very good and I finished mine before they brought our food. The place seems clean enough, too. The only think I don't really like is that they bring the food out one person 's at a time, instead of bringing the whole order together. It wasn't too bad this time, but sometimes we've had quite a wait for everybody in our group (of 3 or 4...not a big group) to get their food. Didn't get the lemonade today, but I've had it in the past and it was delicious. Other past favorites: turkey with avocado and the Italian sub. read more

Customer Service was okay but the sandwich I ordered was the skimpiest sub I ever had. It literally looked like a large breadstick instead of a sub. Too bad I was busy or I would've went back and got my money back. read more

Literally left crying. The middle aged brown hair woman I am assuming is the manager was so rude. I tried to do a postmates at a location by meijer which is now a mod pizza and I drove 13 minutes to the Hilliard pen station. I tried to pick up my order using my credit card and it was declined so I contacted postmates customer service and they allowed the transaction since the previous location didn't exist. I went back in and tried to make the purchase again but the lady said they can't support third party deliveries which I can respect but I needed to swipe my credit card to prove I tried. She kept saying she couldn't allow me to swipe my card at all and basically kicked me out the store. Very rude customer service and I would never recommend coming here ever. She was very rude regardless of the situation. This occurred in October 20th at 12:30 pm. read more

The Philly cheese steak is where it's at! The bread is fresh and food is consistent. I frequent this location for take out and I am always able to find a coupon. read more

Penn Station subs are not my favorite. They are incredibly greasy and over priced. The only one I "like" is the reuben. However the staff at this location is very friendly and fast. 3 stars only because of them but the food isn't great so I can't do more than that. read more

Came in over a half hour before close, was "greeted" at the door by a very rude man who made it known he was displeased by us giving his company business. They were out of both ham and onions (ingredients on several of their sandwiches) and we were strongly encouraged to get cold sandwiches so they didn't have to heat up the grill. A couple came in after my party and I saw them just leave after seeing the lack of service they were going to get. The food is great however, so at least they have that going for them. read more

No one wore gloves. Touched multiple dirty surfaces then the bread and meats. How disgusting.

Love their Philly cheesesteaks. Chicken teryaki, Italian, pizza and dagwoods are also family favorites. 6, 8, 10, and 12 inch sizes with a 4" size for kids. Slightly pricy but worth it. Great lemonade as well. read more

No gloves. Seriously. A lot of these reviews mention the great staff. I must have been there on an off-day (Sunday 12/30/18, lunchtime) because both of the women behind the counter were less than pleasant. The music was blasting, the cashier would whisper a question ("do you want any fries?", "do you want your receipt?") then get a worse attitude when I asked her to repeat the question. And why in the world does Penn station do that stupid thing where you order at one end of the counter, then you walk five steps further to pay? Take my order and collect my money at the same time. NO other place has this stupid system, and there's a reason for that. I won't be back. No gloves? But I'm SURE they wash their hands after going to the restroom. The woman sure didn't wash them between handling money and scooping uncooked fries out of the tub by the fryer. Good luck folks. Spin that roulette wheel. I'm not saying that anyone at PS has any health issues, but I'm sure not gonna risk it. Isn't gloving a state law? Even if it isn't, it's just best practice and common sense. read more

I always love the food at Penn Station. I typically go to the one in Gahanna, OH for lunch at work. But, today we decided to stop for lunch with the family at this one. The food was still good! However, service here sucks! The women that are running the place are rude and act like we are an inconvenience to them!! If you enjoy being treated like sh** then come to this location. read more

nice food but a bit pricey for what you get. Id hit up potbelly first.

Food was good but don't advertise free wifi if it doesn't work. Funny though there is no difference in the amount of fries between small and medium when put in a basket. Order the small and save a buck. read more

Been here several times and love the food. Never seen a manager treat people so bad. Seems like we're an inconvenience for ordering. I seen here hang up on a customer because she was to busy. Very unprofessional! read more

Normally I love Penn station. But this will probably be the last time that I go back to this location. The staff was cleaning the restaurant while I was there The guy helping me was not wearing gloves as he made my sandwich. She handled the bread and then the cheese and vegetables with his bare hands. While this is concerning to me, what was more disturbing was when she walked over while waiting for my sandwich to finish and picked up a dirty rag to continue cleaning!! But don't worry when my sandwich was done and he came back to finish making it, he used some hand sanitizer before handling it. Gross! Last time I will eat there... That is food poisoning waiting to happen! read more

I stopped in today. The restaurant was very dirty. Lots of unwashed tables, dirty floors, the take out counter was smeary, and even the cash registers were dusty and dirty. This place needs a good top to bottom cleaning. I couldn't eat at such a dirty place. The employees seemed nice but blind to the state of the place. Yuck read more

This location is VERY dirty from the dining room to the food preparation area. Food preppers touch food with bare hands. Will not return until this place is cleaned up. Sent a comment to corporate! read more

Staff cooks and touches food with bare hands. Unwashed. And after touching both the register and a dirty towel to clean with. I will never be eating at this location again. Management needs to wake up. read more

Don't order carryout, the workers are too incompetent to figure out how it works. Twice in a row now I've ordered a call ahead. Both times I come in, pay, and watch my sandwhich sit there while they make sure everyone else inside gets their food before me. This time there were two groups who came in after I had already paid and my sandwich was DONE ALREADY and I had to watch all of their food be made and delivered to table before the worker (supervisor) asked me what I was waiting for. Idiots. Won't be back. read more

All I can say is that the last 6 months or so I keep giving the current staff a chance to make it right ,every time I go back! I usually order simple sandwich meals and it seems they either can't get it right when I ask them to omit a topping or accuse me of not paying for my sandwich after I stood in line and paid! These things and waiting extra time and sandwich quality falling have been my main issues lately and I think after this last time I will make sure before I enter ,that there is a "Under new management " sign Is posted !!!!!! read more

Okay so I have always loved Penn Station in Cincinnati OH and Highland Heights KY however the one in Hilliard is awful! I ordered 3 turkey club subs the bacon was RAW I requested they redo the bacon and they never brought it back they just threw it away! I was given coupons for 2 free subs I went back ordered the same thing and requested the bacon be well done again the bacon was RAW, The place was FILTHY! Smashed fries all over the kitchen floor, ice, and debri its a wonder someone has not slipped and fallen. The tables were dirty and none of the employees wore gloves while handling the food! I will not go back nor recommend them! read more