"Excuse me sir, I'll have you know that I know the man who founded this place." "You knew Alfred Peet? I highly doubt that." - Exchange I overheard between a barista and disgruntled, probably high patron outside a Peet's in San Francisco It's a mainstay in the Bay. It's replaced all the Starbuckses at Oakland International. It's Peet's, and no matter where you stand on the Peet's vs. Starbucks debate, I think we can all agree that they make some excellent coffee. I've been to this downtown San Leandro location countless times, and it's nice to see that things haven't changed: plenty of people working, reading, and socializing over cups of Justice and an assortment of baked goodies. I myself just wanted a cup of decaf-- something hot for the belly on this rainy day. The gentleman behind the counter got my medium cup prepared from a dispenser; turns out their decaf is made in advance in anticipation of customers such as myself! Take note, other places (aka Starbucks and their decaf pour-overs or americano substitutes!) There are ~5 corners that make up the seating areas, ergo, plenty of space to relax or have a private chat with friends. Myself-- I'm belting out this Yelp review in the back before I head to my next destination. It's raining out, so why not enjoy this place for a bit! Always a good time, Peet's. Until we meet again. read more

Peet's Coffee - Medium Decaf - Coffee & Tea Near Me - San Leandro, California

Just ordered the Baridi blend cold brew and boy was it a disappointment. It was really watered down. You can see right through it. These used to be delicious when they were offered in a bottle. The hot coffee at this location is usually weaker and watered down too so maybe it's just this location. read more

Peet's Coffee - Coffee & Tea Near Me - San Leandro, California

Found parking in the shopping center lot across the street. After getting groceries, I remembered my Amazon purchases are out for delivery. Rather than give up my spot, I'm gambling it will arrive soon. So I'm sitting at Peet's. Nice store and friendly baristas. A busy spot at 13:00. A black drip isn't exciting, however it's a great cup. Free internet and a clean house. And I just wait. Yee! My Amazon order arrived (at Safeway)! read more

BEST PLACE TO RUIN YOUR MORNING. I try to avoid this place but can't live without some food in morning. You could try your best to ignore some of very unprofessional employees but they try 100% to make sure they ruin your morning. Can't wait to deal with AI. Those who love human interaction will soon switch to machines once they run into ignorant lazy employees. If you can't wake up early don't work at coffee place. 1 star for food that was given for $ paid. I would love if peets would think about going more digital then dealing with employees like a self order machine to avoid drama in the morning. read more

First, the bad: the parking lot for this mini-plaza is a disaster. Poorly designed, blind driveways into crosswalks with drivers racing up to you and acting like you're the problem. Typical Bay Area passive-aggressive behavior. Strong recommendation to park on Juana Street, as far from East 14th as possible, due to dangerously poor distance & sightline from East 14th. None of this is the store's fault, but safety matters. THAT SAID, this is a great Peet's! You can tell that the staff are well-trained, knowledgeable, and most important: they value their customers. They're amazing at remembering your regular order. And, of course, Peet's makes the best coffee AND TEA on the planet. Two thumbs up! read more

better than starbucks way better the coffee is superior the baristas suck sometimes not stirring the coffee well

Love the young people working at San Leandro's Peet's - they all seem to be having a lot of fun working as a team. Genuine smiles and great service. read more

Peet's Coffee - Fall specialties from San Leandro Peet's! - Coffee & Tea Near Me - San Leandro, California

Love their coffee. It's a little more on the expensive side but so worth it. Their coffee is a little stronger than starbucks. I like their flavored coffees because they aren't as sweet as Starbucks. I still wish they had more sugar-free options. Always try to go to one when I see one. read more

I like Peet's coffee. I always have. It seems like more and more lately, service at the front counter is secondary to everything else. It seems like there's always a line, and even if there's not a line, there's always a wait as the server is doing something with the food cabinet, or some other distraction. I hope management will re-focus/re-prioritize the paying walkup customer. I've also had occasion to walkup when someone is in training. I give them a great deal of grace because they are just learning. Remarkably, when there's a trainee, they're often faster! When I know I'm going to Peets, I actually save my emails so I have something to do when I am going to wait for the server. I know Peets and other chains are trying to migrate customers to their app and order ahead model, and that seems pretty efficient. One should not be more efficient than the other. So.....if you want a good cup of coffee and have 10 minutes or more to get it, I recommend this place. If you don't have that kind of time, you should go somewhere else in the neighborhood. My 2 cents. read more

First and foremost, the employees are very nice and polite. Secondly, the coffee is 100X better than starbucks. Unfortunately, the cleanliness of this location is -10. The bathroom looks like it has not seen a drop of bleach or pine-sol since before covid. The tables and floors are meh, but the bathrooms need some serious attention. I understand that it may not be a priority for them but it should be. read more

I prefer Peet's over Starbucks because of the aroma in the coffee. The Starbucks coffee generally has more of a burnt tastes where as Pete's is more fresh tasting. You can really tastes this in their black coffees, but even in a milked drinks. My favorite here is the Black Tie. It reminds me on the Vietnamese ice coffee with a fresh twist. The customer service at this location is great, they will always remake my drink if it is not perfect. My BEST days start with a cup of Pete's :) read more

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We are long time fans of Peet's starting at the Walnut and Vine store in Berkeley. Until they were taken private, we were also shareholders, that's how much we believed in Peet's. The coffees are still great. Especially whatever we choose to brew at home. My personal favorite is the Arabian Mocha Sanani, ground for a French Press. This particular location seems to be too small. There are often lines. It's too tight for easy customer flow. The condiment station creates more congestion. On a positive note, service is always with a smile. Perhaps one more staff member would ease the lines? read more

I hope I can give 0 star 1 black coffee waited for 12 minutes ridiculous complaint to the manager she is rude No apology anything . This is not the 1st time they think We owe them. customer service is not on their to do list As if we came from trash land this is not how Starbucks is They are much much nicer SHAME ON PEET'S COFFEE TO TREAT CUSTOMERS LIKE WE HAVE NO VALUE read more

He wish me a happy birthday he was so polite. He was helping customers and laughing talking to such a warm man very warm. Then the young lady after she got done serving someone she went in cashier because the line was not very long but that was polite of her to do that cuz she didn't have to. They were making the drinks super fast do young men are loved his hair and he was super fast I appreciate you guys thank you read more

Peet's Coffee - Yum - Coffee & Tea Near Me - San Leandro, California

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It's the paper straws for me. Might sound ridiculous but I barely drank 1/4 of my coffee that I had just bought and the paper straw had already ripped in half, mind you, im commuting to work so it's a pain in the rear end to have to take the lid off and sip my iced coffee. Please get rid of the paper straws. I know I cannot be the only one struggling with those things.. lol. Also the baristas always seem like they're in a bad mood. work is stressful and things get busy, I get it. But smile .. There's always a ton of customers sitting there waiting for their coffee that they probably ordered 15 mins prior and they're all staring at yall looking all miserable. The manager is very nice and helpful though and one of the baristas, cannot remember his name, made me look at my day more positively one time. Overall, love Peet's coffee but those darn paper straws HAVE GOT TO GO!! read more

The manager was the worst here, he was rude and just plain dumb with the service being the slowest of the area. I waited over 11 minutes just for an iced coffee, and when I asked the manager gave me a huge attitude. Just go someplace else. read more

Peet's is the TRUTH! I've been a loyal customer for over a decade. No other coffee compares, if you need a jolt in your day I recommend a large coffee with an add shot & you will be on your way to a motivated day! It has never let me down. read more

Amazing team !!!!! I come here all the time since the pandemic and it's just close by my house lol . I usually order the Havana cappuccino and I'm always greeted by my name !!! They are so so nice some days I'm in a bit of a funk but just that greeting and smile from everyone is so heart warming and turns my day and attitude around !Keep it up ! - Darryl read more

Peet's Coffee - Coffee & Tea Near Me - San Leandro, California

I enjoy coming here for my unsweetened almond milk matcha latte, I feel like they put extra love in it , great team work , love the smell of coffee beans ohlala thanks guys keep that good service running and running read more

Peet's Coffee - Matcha time :) - Coffee & Tea Near Me - San Leandro, California

Lately the food I order from there sucks. Either the oatmeal isn't mixed properly and it comes with lumpy dry clumps or the breakfast sandwiches are dried out and crusty. These incidents have been happening for months, so the crew there clearly doesn't care. You're off my list for some place that can reliably provide decent coffee and breakfast. read more

I love coming to this Peet's because the baristas are ALWAYS friendly (unlike some of the people at the Safeway Starbucks around the corner). This random stranger even offered me his cushy seat the other day because he thought my chair looked uncomfortable. I knocked off a star because some of their chairs do not have butt cushions, which makes it uncomfortable to sit for an extended period of time. Other than that, I've never had a negative experience at this location. read more

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The manager who was there today around 7:45 was yelling at her employees and basically throwing napkins and sleeves at customers when they asked her for them. She is the wrong person to be working in this environment if she can't handle fast pace. The younger employees were nice and professional. If their manager is like this all the time, I feel sorry for them. read more

I go to this Peet's often for their coconut black tie and chicken chorizo. The staff is friendly, and I rarely have to wait very long for my order. read more

Unorganized. Frantic. Dirty. Busy. Behind. Regularly. Not what I expect from a Peet's Coffee.

This location can get a bit busy on the weekend so make your mobile order. There is a code needed for the bathroom which the staff can provide you. There are outdoor tables and very limited number of indoor tables. Most people come in this location mostly ordered and go. Parking is generally not a big problem as the store is located inside a small mall (there are stores such as Walgreens and Habit burger as well). The customer service was friendly and quick. read more

Two stars due to the horrible customer service by Areli. She was our cashier and was rude, and seemed bothered to even be at work. When asked if they had any more straws (there were no more on the counter) she seemed so upset. She opened each drawer and slammed it loudly. Seemed like she was upset at other workers as well, and seemed very annoyed anytime a customer asked for something. read more

Good coffee when they get your order right, atrocious service. I used their mobile app for months during the beginning of the pandemic and noticed that if I didn't get my order in first thing in the morning it would be wrong or take over half an hour, usually resulting in cold coffee and with them getting my order wrong several times. After four months of using their app to reorder (maybe 4 to 5 days a week) they got my order wrong yet again after a 20 minute wait. When I asked the barista to correct it, she very rudely told me "that's what you ordered". I let her know it was the same thing I normally get and had been hitting the re-order button for months, she doubled down and insisted that it was what I ordered. Another barista just told her to remake the drink. This location just has consistently bad service. read more

I Love Peet's But this location has a terrible sense of customer service. I totally get the unprecedented times we are experiencing and it's taking time to adjust but customer service is crucial in times like this. I placed a mobile order, went to the front of the store like many people would. I waited about 20min seeing people ordering and picking up, I decided to approach the counter and Gaby with a very rude tone said, "it's in the back" so as I asked her how am I suppose to know that if there aren't any signs indicating so; then Kevin approached the counter and said all mobile order pick ups are in the back and with hand gestures let me know there is a big banner. Then he adds by saying that they don't have any intention to put any signs in front of the store. I find this extremely rude and lack of interest to provide good customer service. There's no need to be rude or sarcastic, it doesn't cost much to print a sign and post it on a window to direct customer to the designated area. Especially if Peet's associates do get annoyed to direct people to the Mobile ordering pick-up location. Unless you are parking in the back of the store or you are psychic there's no way to know you have to go to the back of the store. read more

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Delicious cup of black coffee. Outdoor tables and chairs were filthy. Indoor floor was filthy. Indoor tables needed to be cleaned. Couldn't order food as the filth turned my stomach. I know we're in a drought but tables and chairs should be sanitary. Homeless should be sent away as it is private property. I'll never go back to this location which has always been a favorite. Sat at benches outdoors on the opposite side near the burger place. Also filthy with trash in the bushes. I'm surprised that these San Leandro businesses are allowing the indoor and outdoor areas to be filthy. Shocking to me. read more

Crew very unfriendly and seems upset about basic questions. I asked what teas were popular and he said all of them ... okay I guess everybody just buys every flavor every time they order. As a person who doesn't come to peet's often but wanted to switch up for the weather, definitely will not be returning better off making the tea at home . read more

My saviors on Saturdays at 6:30AM when I get my coffee to start work at 7AM. I usually have a 3-person mobile order since I'm with my coworkers. My saviors when I'm dead after work and want a coffee at 6pm. It's always tasty Also Gosh it gets me so jittery ahaha. And they don't forget my toppings :) Thank you Peet's baristas here Clean chill nice place to be after work too. read more

What happened to this place. The morning crew is terrible. The vibe is so depressing. No one is friendly at all. They all seem miserable. Not to mention it take up to 15 minutes to get a drink. I need to go elsewhere in the morning. I want to spend my money in a place where my money feels welcomed. read more

Came by for a drink on the way to Oakland. Surprisingly pretty busy at around 10am but I got my order quick and even after a minute of ordering a staff asked me if I've been helped as I was waiting for my drink. Cool to see great customer services since some places I've been it's absent. 5stars forsure read more

Peetz always has my heart for coffee, But this location has stolen my soul! The barista's here at this location make my visit even better. Always perfect coffee and even better people to take care of you here. Always a friendly smile and warm wishes not just in your coffee! read more

Peet's Coffee - Love in my cup - Coffee & Tea Near Me - San Leandro, California

Peet's Coffee here is kind of small. parking not so good. coffee's fab though brew:(m)2.25, dark roast, costa rica -interesting brew, little harshness, smooth. drips: -like the rotating coffee, not the same drink every day. -service ok. 3.5 stars for variety of beans read more

I love this Peet's! They are a busy location and I appreciate how hard the employees work to make consistently terrific coffee drinks for us. The mobile app is very helpful if I'm in a rush and on days when I can, it's nice to mosey in and enjoy the full experience of service with a smile. read more

Sit down......we need to talk. Remember that time I told you I had business in San Leandro?....It was a lie. I found myself leaving my appointment, aimlessly walking downtown San Leandro, and joining him for coffee. What's his name? Does it matter?......his name is PEET. I don't know okay! I thought we were solid too! I thought about your bold, acidic taste...the headaches I would get from the times we were on a break. But I stayed true to you, I swear! I have the gold rewards card to prove it! What do you mean? No no your girl scout green apron doesn't bore me. Look, it wasn't planned, it just happened!...I'm sorry....my taste buds are like craving in another direction. I don't know, he's just different, smooth, high quality but down to earth. He doesn't believe in a microwave or toaster oven. He caters to me. Don't ask me that, I don't want to hurt you...... ...I sipped the almond latte. Because I am over soy okay! I know you tried coconut milk for me... it was oily...I didn't want to tell you it was gross, despite your tell me if you don't like it, and I will make it again policy. It's just different with him, okay...I didn't wait long for it. He didn't run out of pastries, the lines are tolerable. His earthy esthetic brightens the room. There wasn't confusion about who it belonged to.... THAT was ALL! What do you mean? ... I had a berry scone okay!....I thought about your warmed pumpkin bread the whole time!!! Don't ask me that....okay okay, Yes, I enjoyed every soft morsel. It was so delicious and fresh! I wanted more. YES, Fresh! Nothing is microwaved or shoved in a toaster oven! He's simple, small medium large! Unlike you, What the BLEEP is a TREINTE! His portion controlled cold pasta salads, green salads, artisan sandwiches, yummy parfaits and legal baristas hooked me. He's from Berkeley, resided in San Francisco for a while, why??? Oh! Yeah because YOU would know Miss Seattle! I wanted to try something new.....and you know what I am glad I did. There is more to coffee than your hypnotic white wavy tresses and green influence. I'm moving on. : ( I will always remember our good times. Like when I received my gold card, the many coffee gift cards from colleagues, my first tumbler cup, or when I caressed your starry crown when you received bad press, low stocks, or scrutinized about your humanitarianism abroad. We overcame that through my wallet. Look, it's not you, it's me...I am a simple coffee lover who only needs three sizes to choose from and a bright atmosphere. Take Care. read more

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Wooo. We got a Peets! Finally the San Leandro Village is complete! After many years as a vacant lot the village is fully occupied, and what a great addition to the downtown. Brand new and freshly designed Peet's Coffee looks great and smells amazing with fresh daily in-house roasts. Im very happy to see this ultra modern yet cozy and inviting coffee shop/techy chillax zone appear in my city of origin. With great Wi-Fi connectivity, Peet's is a much needed and welcomed corner shop in the up and coming downtown area. read more

Peet's Coffee - Birds eye - Coffee & Tea Near Me - San Leandro, California

I love this location because they have a big parking lot with AT&T,Habit Burger and a lot of neighboring stores. I want to specifically thank my cashier today because she recommended me "the black tie" when I had questions about cold brew items on the menu, it's the best tasting thing I ever tasted! It's sweet w/ condensed milk on the bottom. I think her name tag said Dylan. Thanksssss again because I'm seriously addicted to the black tie! read more

The drinks are made well. I usually get a customized green tea latte. However, there was an instance where there were only me and a few other people ordering and they forgot my order. Everyone behind me got their drinks before me. Eventually someone realized my drink was never made and offered me a coupon. I appreciated that. My biggest gripe is that the wifi is utterly unuseable here. It's too slow to do much of anything. Look elsewhere if you need the internet to do work or even browse. It's low-tier internet and operates slowly, even when no one is around. If you want to watch a youtube video or stream a spotify song, I wouldn't try it here. Additionally, I have Verizon and I get no reception in the store, or around the area, which is problematic if people try to reach me. TL;DR Beverages are standard. Exactly what you'd expect if you're a regular at Peet's. The internet is too slow to use for much other than refreshing your email. I hope it gets faster soon. Update: I have visited since this review during the first week of Sept 2015, and the internet is still the same speed. I got my drink and tested out my wifi speed on my laptop. It was still quite slow. It's not any different than what I expected. read more