They have one of the best Latte in town, their tea is great, they have a free WI-FI for those who have laptops or net books.

This is a really convenient location, parking sucks but coffee is always fresh and delicious!

No longer i do starbucks after Peets! Love this location and the staff. Its pretty packed sometimes,but its worth the wait for that delicious coffee! read more

My daughter and I went there at 6:15 am only us and one customer ahead of us. We ordered a breakfast sandwich, a large hot chocolate and a large mocha. Both were watery and lukewarm. We both could have chugged the drinks immediately. That is how cool they were. Normally very good. But evidently she did not care and we were the only customers left. I will no longer be going to Peete's but will be going to Starbucks when they open. read more

Would you like to have your free complimentary coffee this morning Mr. King? No thank you, just grounded beans... I will take a rain check thought! :) read more

You know what, it's not the nicest looking place, or the best location, but it certainly is my favorite cafe. The baristas are so friendly and talkative, and the quality always high. Just don't get the coffee of the day. Get a coffee press pot. read more

Love this business. Wish I loved their Chai more. Guess that's personal preference. Always great staff. Thanks for keeping me going.

Great that Peets in my hometown and close to the freeway exit. Cant say enough how great their coffee is however some of the employees need better training. I ordered a caramel macchiato and didnt get any caramel. WTH? 2 starts for convenience and friendly customer service. No stars for the baristas! read more

Love this place! While I love Peet's in general, this has to be one of my favorites. There has only been one staff member that has not been superbly nice (I think she was the General Manager actually). Luckily it takes more than one not-so-nice lady for me to stop my love affair with my vanilla latte with a smidgen of caramel on top. read more

This is some strong coffee but I love the Major Dickason Blend with hazelnut creamer.

Great coffee!! Better than Starbucks any day! My opinion is that if you want a sugary drink with a coffee flavor go to Starbucks but if you want good strong fresh coffee go to Peets!!! The staff is always nice and the pastries are good! My favorites are the pumpkin bread and the blackberry raspberry scone. read more

Super cool staff, great place to relax and enjoy good coffee.. I really enjoy going to this location over others. Coffee is always fresh and the line goes fast. read more

The barista doesn't know how to make a traditional cappuccino. This is the signature drink of Peet's. Barista's are certified based upon their ability to make a trad cap. Been to several Peet's up and most of the time the trad cap is not proper. Tired of this. Get it together, Peet's. Your dark roasts seem to be the only thing you have going for you. And great customer service on occasion. read more

Love this place and the coffee is way better than Starbucks any day! The staff is very nice and quick! Great place to get real coffee without all the extra unnecessary sugar. Just wish they would order more blackberry raspberry scones because they run out fast and they are delish! read more

Great little place, as expected from a Peet's. Staff is very friendly and knowledgeable, even more so than other Peet's. I wish the ceiling vents were turned down a bit, it gets chilly at times. read more

Best staffed business in all of pinole, I come in here everyday and am always pleased. They're brews are consistent and quality. The shop always has a good vibe and would pick Petes over east bay any day read more

I LOVE the matcha green tea freddo. Okay, so in general I prefer freddos over frappachinos because they're not loaded with as much sugar and they're much more flavorful. This Peet's has very nice workers and is very clean, and has an overall friendly atmosphere. Nice place to get some work done. read more

Good coffee. Reasonable enough service, but it has become a major meeting place in the early morning!

I love this location the staff is super friendly, the place is very clean and maintained AND drinks are always on point! Super yummy

oh no- what happened??? I was last here a few months back twice and had a wonderful experience after swearing I would never come here again. Well today a different story. Long lines don't move and when I finally get to the cashier she is rude and disinterested. I pick up our two drinks and both made incorrectly. I tell the barista and he states that is how it was rung in. No offer to make it right. Didn't see any of the happy employee faces I had seen on my past two visits. That says ALOT! read more

very rude, unprofessional, not acceptable. Bottom line; Good product, horrible customer service.

I have only been to Petes coffee 2 or 3 times but at this particular location the customer service is ok. I stood at the register about 5 minutes waiting for someone to come ring me up as they were finishing their conversation with each other. The drinks were made very well and tasted really good. I would go back again read more

First time to ever enter into a Peet's and I walked into a world of classical music and a somewhat Victorian style location. Not so much into coffee so I tried their Mango Tea Freddo, especially since I heard their coffee drinks are really strong. For some reason I waited about 5 minutes for my drink to come when there was no one in front of me.. and it wasn't that good either. I'm not even sure if it was made right because it was a pale yellow instead of the bright yellow like in the picture. Well I was told prior that this Peet's was slow, so I have to agree.. but I'm only assuming (and hoping) it's because it is a new location. I also have to say prices are slightly higher than the infamous Starbucks. To sum up, 3 stars because service was slow, drink wasn't that good, music gets annoying, but it is a nice location. read more

Went to Pete's to buy coffee beans. Waiting at the bean line while others were in the coffee line. The cashier looked over at me three times but never said anything to me. Another barista walked towards me and I asked about getting some coffee beans. He told me I needed to be in the coffee line and would be helped. By this time a long line for coffee had developed. Discussed, I left. I should have complained. This is the only Pete's I have been to with poor customer service. The cashier should have said something instead of leaving a customer hanging. read more

I went to Peet's on Saturday February 18th around 10am. It was super busy and the line was out the door! There were only 3 workers. One person on bar and I was waiting for about 20 minutes. The barista was making everyone's drink and didn't seem too stressed about it even though he had like 20 drinks to make! I came back Monday for a drink and the barista remembered me and was super nice about it and compensated my drink for me. Love this place, but please keep it staffed on the weekends and don't overwork your baristas (: read more

i like it its not Starbucks that's good and they have my favorite Perl jasmine tea its hard to find

It's funny, I am addicted to Peet's. I love their coffee. I go weekly to this location, and I usually only slow down my visits because it's expensive (just like any coffee shop daily.) But the last 2 months or so, the coffee/drinks have been totally lacking. The first time I said to myself, "hey, maybe the barista is having a bad day. I'll let it go." But it has been majorly inconsistent the last few months. My usual drink is watered down. One day I even asked if I could have foam in my latte. The lady was a little irritated I asked but I let it go. The counter tops have been very dirty also. I've noticied all this when a turnover happened a few months ago. I don't see the same familiar faces, some are still there, but not all. Maybe that is a contributing factor? It's just a major turn off and I genuinely feel bad writing this review but I'd like them to get it together. read more

Excellent customer service, fast efficient and the best coffee quality of any of the chain coffee stores. Rebecca (I think that was her name) remembers customers and is so sweet and caring. She was very accomodating and patient with a guest who needed a little extra time and help. Made my day. read more

Always has been good quick service I am a Peets aficionado, this store is one of the best absolutely love the coffee

Closest to my house, I come here nearly everyday. The staff pretty much knows me because of it, and they're just about the most friendly I've met. The atmosphere is great although it's a bit busy. You won't be disappointed; a lot of friendly people here as well. read more

A great place to start your morning, the hospitality is great and the service outstanding. Not to mention the coffee is always piping hot, love this spot and my favorite barista is crystal... read more

Great location, friendly staff, awesome selection of treats, and their coffee ain't bad either. I like it black, a dark roast with an extra shot of espresso that I can enjoy outside at one if the tables in the sun. I often come here after the gym for a little pick-me-up and I'm never disappointed. It's something I always looks forward to. read more

Peets is wayyyyyyy better than Starbucks any day! The drinks are amazing and always taste good. Their Freddos are so much better than the frapps. They have the right portions of coffee and flavoring and its just delicious in a cup! I have never never had a complaint that they did not fix right away and usually gave me a free drink for next time. They always ask me how i am and if I'm having a good, without pushing to much, and always tell me to have a good day on my way out. I love their drinks and they have so many different kinds. They always have exactly what i want wither it be hot or cold. Needless to say Peets is the best part of my day! I love this store and staff and that is why i will forever be a PEETS faithful! read more

I go to Peet's Coffee in Pinole by Trader Joe's a lot with friends, and the employees are very friendly and helpful. They always seem to be enjoying themselves and the customers as well. Thank you Peet's Coffee employees for always making it a fun coffee run! read more

First off...I'm not an avid coffee drinker but when I want coffee Peet's is my first choice. Mochas and regular coffees are a treat for me so when I actually do get one I want it to count. Peet's doesn't fail. Their coffee doesn't taste burnt and nasty like a lot of times happens at their competitors. Peet's is more out of my way than Starbucks but happily go to Peet's :) read more

Peet's has a pretty nice interior and good menu. freddo was good

It is about time that someone woke up and said....HEY....people in the Hercules/Pinole/El Sobrante area enjoy great coffee, teas and tasty treats. Have to agree with one and all that parking can be a big headache at best during certain hours....the high school doesn't help the situation nor does Trader Joe's and the karate school, but that is the price we pay for good coffee. No stars removed for a situation that Peet's has no control over. Staff is always friendly and efficient, the smell from the inside alone makes you feel warm and cozy. Fresh baked scones are delicious....maple walnut, fresh berries and during the winter season...pumpkin, spice and apple...delish. Muffins to drool over...all pastries/sweet treats fresh and tasty. Guess whoever hates the music and rated that as a negative must be a rapper at heart....good warm, fresh roasted coffee, the smell of fresh baked pastry treats and classical music that has soothed the souls of many for hundreds of years...what is not to like??!! And to be able to buy pounds of your favorite blends to take home, brew and enjoy at your leisure, how good does that get. Thank you to Peet's for recognizing the need for good, fresh, quality coffee/tea in our neck of the woods. Peet's discovered that there are refined coffee taste buds in Pinole/Hercules...guess we aren't Dunken Donuts (Folgers coffee is their owner/coffee source) run for lousy coffee drinkers after all. Our neighborhood "runs" on Peet's. read more