It's is 12:50 Wednesday afternoon. I came in a hot mess. Took forever to order my drink, asked for the wrong milk by mistake, needed a new coffee and then spilled my entire coffee outside the door. Just a spectacle. The staff was so kind and helpful. A guy and a girl. They did not make me feel bad at all. I super appreciate them. I came off a shift and was just so tired. Thank you to the lovely staff members . I appreciate you :) read more

I enjoy Peet's very much. The coffee is good, I like that they have the ripple milk option. I hope they also keep the ube dream top as an option. I have always had friendly service. The inside is always pretty clean and plenty of seating. The only issue I have had is there are a couple times that my daughter has ordered her drink with the boba and twice they forgot to add the boba which isn't good because it costs extra. The first time my daughter didn't tell me so I wasn't able to correct it. The second time she told me I went inside and had them add it. I think they just need to be more careful and add the items that the customer pays for because some people are too embarrassed to ask for a correction. read more

Came here for coffee because I decided to change it up and it had a decent line. Overall good spot to just hang out with friends or even finish some work. Great atmosphere and would definitely recommend ! Got an iced coffee and a pastry! Solid read more

Peet's Coffee - Pi's - Coffee & Tea Near Me - Morgan Hill, California

Walked in to Peet's Madrone village. 5 /9/26 around 5:50pm, seemed like Barista, Men and Women at the front had a problem with our persona , after waiting patiently for like 5 min , when they didn't even have other customers Waiting , Didn't want to take our order, or any greetings .After 2 young kids walked in took their order not ours , Totally good! they're kids , again Baristas ignored us, Then Finally "manager " at that time asked if we had been helped. very unprofessional staff . Lady made a comment that she hadn't noticed us , barista men " laughed thinking we didn't understand English judging by the skin color. Not only discriminated us but made Fun . How sad for Peet's team to hire working class people, like those 2 individuals. read more

I walked into this particular Peet's Coffee shop because I swear I had a gift certificate, but as I walked up to pay, turns out, I couldn't find it. Oh well! I was pleasantly surprised to see they had impossible plant base meat as a breakfast sandwich option and I ordered one of those sandwiches! It was delicious! I also ordered a latte with the plant milk. I've only had that at sprouts, and I've never had it in a coffee shop, so I was excited to try it in a steamed version with my latte! The barista I spoke to was incredibly pleasant and sweet since she had to wait for me to look for my gift card, which I couldn't find in my purse. Lol. Withdraw, I would say from this particular café was that as the sun was rising up, it was completely bright in one corner of the coffee shop, where I couldn't see anything! I actually felt bad for the barista working in that condition as well as the other customers that potentially were walking up to the counter and Crashed into one another because of the bright sunlight! At the same time, the sun was beautiful, but could be dangerous. I will definitely check out Peet's Coffee again!! read more

Peet's Coffee - Morning pastries hee - Coffee & Tea Near Me - Morgan Hill, California

Little late getting the cafe set up, chairs still on the table and light staff on staff. The restaurant was clean, cleaner than Starbucks for sure, and the pasty case was full and inviting. I ordered a chorizo flatbread and he told me it was now in a burrito. Worse chorizo burrito, so disappointing. Bring back the Flatbread. Oh well, another cost savings flop. Over all it was a good experience , just don't buy the chorizo burrito. read more

Peet's Coffee - Ready for the morning rush. - Coffee & Tea Near Me - Morgan Hill, California

I used to always go to this place since it's otw to my work and I like Peet's coffee. But there are couple different instances where I could feel and see lack of good customer service. First was - I ordered large herbal tea and when I was drinking it later it didn't taste right. I found out that they only put 1 tea bag instead of 2. I came back later that day and the guy told me I could either call the customer service or just give me 1 tea bag. Like wow, he literally just handed me a tea bag! Lol I wanted them to make it right and give me another cup of tea (didn't have to be with 2 bags but 1 tea bag that's missing in my original order is okay) but didn't happen which I was surprised abt because I've been to a lot of good coffee shops and they willingly make your order right esp it's their fault. I just took the tea bag and didn't say anything more because I already felt no customer service with how the guy handled it. Didn't even apologize or ask me if I wanted another cup of tea. (I wasn't feeling well that day so I opted to tea) Second instance was - I ordered my coffee before I started driving which was 25 minutes before I get to pick up my order. I work in healthcare and have a long commute which is over an hour drive, that's why I needed my caffeine because it's as early as 5am. So 25 minutes later I got there and my order wasn't ready so I was patiently waiting. But then all these other people who just went in line to order were already getting all their orders, so I asked them. At first I told the lady (2 ladies working) and they were not very helpful but later told me they just received my order. I explained to them that I put in the order over 25 min ago and then a guy stepped in (he's the same guy who doesn't have good customer service and just handed me 1 tea bag). The ladies working there were also sarcastic. Looked at you like they're not running a business. They're just there to get paychecks and choose who they wanna be nice to. I felt alien to be honest. And when that same guy (I think he's the manager) stepped in to talk to me instead abt my order, I expressed my disappointment and told him I couldn't wait much longer because I have a long commute and it was already over 25 min since I put in my order. Again he was not apologetic and just said that the computer had a problem. He just didn't care at all. No customer service! I would give no stars if I could. From then on, I decided to just make my own coffee at home or tea when I have no time. That's how I felt abt their disgusting service! I will never give my business again to a place like this. read more

Horrible customer service. Made it before closing hours and young male employee says we're closed I'm helping my last customer. Went to buy coffee grinds. Until it's closing hour, doors locked that is rude. It's not like it's a busy location. Lost a customer. read more

Love this location because the employees are the same ones so they get to know their customers. The pastries are great- my fav is the pumpkin bread. The place has seating indoors and outdoors. read more

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I have the new fall cold brew with brown sugar and spices it was so yummy.. the vibe here is pretty chill enjoyed people watching people in the corner were have a good time laughing another person working, girlfriends chatting it up. Friendly service friendly people here.... read more

This place has curb appeal. Love the area it's located. And I was just trying to do something different other than getting my normal Starbucks. I've never been much of a pumpkin spiced coffee person, but I thought today I'd give it a try and I'm glad that I did. I asked the gentleman if I can get something a little bit less sweet than normal because that's how I prefer it. He gave me the option of adding just two pumps rather than four pumps and this pumpkin latte is absolutely perfect now. This is the first time I've actually enjoyed a pumpkin latte so now I know exactly how to order it and exactly where I can get it from. Not only is this cafe in a very cute area with beautiful ambiance, the service was also very friendly and I can see myself becoming a regular here. Thank you, Pete's coffee read more

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Coffee was great. Very fast at making coffee. Lighting and decor is on point. Comfy area to study or catch up with friends and family. Lots of tables so it's not crowded. read more

Friendly service and mobile ordered my drinks for my supervisor & myself. This is a great location, it's close to the corporate office of my job. Iced cold brew with hazelnut syrup & an iced caramel latte. Both drinks were made perfectly. Their breakfast brioche sandwiches were delicious as well! read more

Peet's Coffee - Morning lattes & pastries - Coffee & Tea Near Me - Morgan Hill, California

I have always loved this Peet's, and have been coming here for over a decade!! The service is always top notch, they have a large building with lots of open seating and outlets if you need to do work or charge your phone or laptop. During the summer there is lots of outdoor seating too which is perfect for bringing your pets and grabbing coffee with a friend. I love the horchata drinks here. Every time I come Josie is the best!!!! She's so nice and always remembers my order 5 star service and 5 star business!! :) read more

Peet's Coffee - a display of coffee and pastries - Coffee & Tea Near Me - Morgan Hill, California

Came by for coffee the other afternoon and it was a decent experience. Ordered ahead via the app and my coffee was ready upon arrival. Parking is plentiful in the strip mall plaza. Ordered a small extra foamy latte with a single shot and the temperature was good and the espresso was decent. The extra foam on top was excellent. Pricing is a touch higher than my usual Peet's. read more

Peet's Coffee - Coffee & Tea Near Me - Morgan Hill, California

Peet's is hands-down my favorite coffee place in Morgan Hill! I always get the golden latte with protein, and it's amazing. The staff is super nice and quick, even when it's busy. read more

Peet's Coffee - Iced Golden Latte With Protein - Coffee & Tea Near Me - Morgan Hill, California

Customer service is dead in this Peets Coffee Shop. Ordered three drinks, one had missing jelly because the lady who took our order somehow forgot to add it. Asked the barista about it and he just told me it wasn't stated in my order. There were two people in the line and we were in a bit of a rush to get home so after thinking about it, we decided not to go back in line to order the jelly. But seriously, how hard is it for the barista to add in the jelly that probably costs .10c?? The mistake was on their part. Plus all the drinks are overpriced anyway. Whatever happened to good customer service? Or they just don't care anymore because they get business regardless? I guess I should add what I liked about this location- close to the freeway so it's an easy stop to make, bathroom was clean. read more

Peet's Coffee - Two new addition to the menu. - Coffee & Tea Near Me - Morgan Hill, California

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Service is always top, everyone is so friendly! My Havana Capuccino is the best, I don't know how they make it but it tastes so good. The queality of coffee they use is excellent and they have pletny of varieties read more

I usually always order online today. I chose to come in and try something different and My barista knew me because of my name that always comes upon on online orders lol I tried something different and she helped me with my order thank you Sara I love my new drink I'll be back read more

Peet's Coffee - Horchata Cold Brew Oat Latte Horchata - Coffee & Tea Near Me - Morgan Hill, California

My husband and I stopped in to grab a coffee and an afternoon snack about 4:50 pm today. Ordered coffee and they were out of there bold roast and were told the only choices were decaf and their mild roast, which, when I asked how old the mild was, an assistant employee replied 1hour old. I asked the employee attending to us if a fresh pot could be made. Of course they complied, but only after I asked. I was informed they would be closing soon, in an hour; which was well more than an hour. Very interesting to observe the employee seemed distracted with other duties and not at all interested in customer service and selling the very products that provides a job to him. I generally don't get this at Peet's coffee, the attitude. read more

We stopped here to grab a java for myself and teen. Nice and clean. Friendly staff. It was right near our Courtyard Marriott hotel after we checked out. Easy peasy... read more

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Well I'm all about coffee, but I wanted something non-caffeine, and decided to still go to Peet's! My friend and I stopped by in the evening, my friend got the caramel latte, which was pretty good. I got the matcha latte. I love how your drink just tastes great at Peet's! They really listen and make it just the way you like it. I did go there around closing time, so it wasn't as busy as it would be usually! The staff is very sweet and even suggested a drink for next time! I loved how the place was decked up for Christmas, it even has a tree made of cups, it was so cool! read more

Service was good, coffee beans are fresh and smooth, love the complimentary coffee with your order. Been going to Peet's since 1985!

This is my stop on the way home. Love this place. Great staff. Amazing coffee. I always enjoy this place. The roasts here are so intriguing and flavorful. Much preferred over the 2 Star, 10 Bucks. read more

Stopped at this Peet's in my travels, I ordered a blended ice coffee, the person at the register told me they don't sell that. It's on the menu, all Peet's sell it. I showed her on the menu behind her. She told me they were out. It's coffee, blended with ice and whip cream. (It was 7:30am) you're out of coffee? Really!! I told her that it was impossible that they were out and check with someone else. Sure enough they were not out. I find it strange people who work there do not know what's on the menu it was in big bold letters and told they were out of coffee and ice (blended ice coffee) I find it hard to believe they did not have this, when I am sure people order this all the time. I would not go back to this location clearly there is training or communication problems with knowing What the place serves, that you work at. All the other Peet's I go to have never had this problem, this is the only one in encountered this with. read more

Peet's Coffee is often underrated and understated in the competitive coffee industry here in CA; while other competitors can be overrated and overstated and even overpriced with their mediocre coffee! This location is absolutely perfect for Morgan Hill. The friendly and knowledgeable staff are so helpful and inviting. The prices here for coffee are much more affordable than Sbucks. And their medium roast and light roast coffees so taste much than Sbucks coffees. This location just opened up their entire store foyer to customers, but not (yet) for dining and lounging-in. I come here once a week when I'm passing through Morgan Hill to get great coffee and they never let me down. If you ever come to this Peet's; you won't be disappointed. read more

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Drinks are always perfectly made. Tried the new sparkling lemonade recently and it was spectacular. Staff is super nice as well. They always keep the stores clean. read more

I usually visit the Monterey Peet's location at least one a week and I'm never disappointed with my order. I always order on the app since the line is always long and I hate waiting. The app is the best because I can tailor my drink to perfection. read more

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We went to pick up some beans for our new Jura. The staff there were so nice and helpful. They even offered us some free coffee. It tasted wonderful, and the espressos we make from the beans we bought taste heavenly, love aroma that fills my house! Definitely going back!! read more

I love their coffee! They don't burn their beans like Starbucks' does! My favorites are their dark roasts!

Peet's Coffee is always Peet's Coffee dependable excellent flavor nice restroom what else you want them or coffee shop stop in Morgan Hill. Filll what's empty empty what's full. jump on the road and head to the next place thanks Peet read more

I figured that I would give this place another shot since the last time we had it we had to throw our drinks away because the whip cream was rancid. So it ruined the whole drink. So today you got a pumpkin latte and a peach berry scone because the girl said it was really good. The scone was not good at all, it wasn't sweet and it was super super dry. The coffee drink, I asked for whipped cream from the girl who made it and she got an attitude saying that it's not free, that I should've told that person at the register that I wanted whip cream. I don't come here often.... I haven't came here in years so how am I supposed to know that a drink doesn't come with whip cream. I said seriously? Another girl said its included at Starbucks. I said yeah and you can get a free pup cup too. Ridiculous that we have to pay extra for whip cream... Talk about greedy I definitely won't come back. The lady making the drinks need an attitude adjustment. read more

Peet's Coffee - Berry peach, DRY and not sweet, gross - Coffee & Tea Near Me - Morgan Hill, California

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Went in, because it was close to the fedex store- and I wanted to give them a try. I've had a few Peets items through the years, but wanted to give the pumpkin stuff a try (only mildly basic- but who isn't) I got the pumpkin chai it was a little sweeter than I'm used to, but after the ice melted a little it was DELICIOUS. The staff were friendly, and the store has such delicious looking treats! read more

Peet's Coffee - It's pumpkin time! - Coffee & Tea Near Me - Morgan Hill, California

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Very standard Peet's located an easy and speedy two big blocks off 101 at Cochrane exit. Good coffee. Well stocked with snacks. Clean restrooms. Friendly and attentive staff. I've been here at 5pm on a Saturday and 6am on a Sunday, and it was great. Can't vouch for weekdays yet. read more

Peet's Coffee - Coffee & Tea Near Me - Morgan Hill, California

Rochelle, the manager at the Cochrane location was super friendly and helpful to place a large coffee order for our Easter Sunday Event at church! Will definitely use this shop again! While I was in the shop paying for the order, I had a white mocha that was delish!! read more

I burned my tongue so bad on one of the drinks that it made my tongue start bleeding the next day. And no I didnt drink it right away. I waited a good amount time before having it but it still very hot. It has really uncomfortable since then to eat or drink anything. As a former lead at a barista shop, I would hope this review encourages the team to check the temps on their coffee and steamed milk. I hope no one else has to experience this! read more

I like a great cup of coffee when I am on the road. There was a great surprise to find a Peet's Coffee. The Peet's Coffee location in Morgan Hill is very spacious and about twice the size of any San Francisco Peet's location. The service and the coffee was amazing. A great pit stop. read more

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Love this Peets! Great coffee and great service! Dominec is fantastic! Very cheerful and friendly! Dominic is the best Barista ever!

Best coffee and service The staff is always welcoming and helpful to the customers.

First of all, let me start by saying... I love Peets Customer Service! There was an outage last week with the Service company who partners with Peets and my card hot $108.95 taken out of it! Right away, I called and the rep Stephanie apologized for the global issue and credited me back the amounts that were in error removed. For my troubles, she even credited my order today at the Cochrane location. Also, they made one of my drinks with caffeine since the app didn't say how to order decaf, so they remade it with decaf and still let me keep the drink! Thanks Peets! To you and your staff. Stay safe and stay healthy and thanks for staying open! read more