Dr. Andy Huynh is so patient, he explained to me everything about my dry eyes, and how to treat the…read moredryness. I highly recommend him.

This is the worst experience I've had with them. Came to pick up my glasses from a quick fix and my…read moreold lenses were scratched, as if someone pressed down on the them. The manager (Val?) who was doing the fixing adamantly denies scratching them and instead aggressively blamed me for bringing in "already scratched" glasses. She said she will not admit to scratching them because she doesn't want to pay for the new lenses. Understanding but suspicious. I've been a loyal customer for 5 years and this is the treatment I get Why weren't the glasses checked before the fixing and if they were scratched ( which they weren't cuz I would have ordered new ones) - why wasn't this reported to me by the office beforehand? What's making me more confident that she scratched them is that this is THE SECOND TIME this has happened. But last time the lenses were brand new, so they couldn't blame me and had to replace them. The manager also didn't want to give me a supervisor's number, acting as if there's no one else above her who can help me. Instead, another staff member provided me with one. Her rude and defensive behavior made it even more suspicious. I contacted the supervisor Tarsha to investigate and hopefully find a solution. She promised to call back but didn't. Waiting to heard back.

I've been going to this optometrist location for years. Super convenient inside a LensCrafters in…read moreSouth Shore Plaza (across from the food court). I had an eye exam there in 2012 (new prescription and frames), 2016 (not enough change in my prescription so the doctor said my old glasses were fine), and 2022 (new glasses). I appreciate that the optometrist doesn't recommend buying new glasses when you don't need them. I also was not shamed for letting 10 years pass between eye exams. It was not an intentional wait, just didn't become a priority since my old glasses held up all this time and only recently did I start to get headaches which is usually my signal my prescription needs updating. Doctor was also reassuring that my optic nerves looked great. (I always ask because there's a disease that runs in my family that the first signs of can be optic nerve damage.) Pleasant surprise, my insurance covered the exam - no co-pay! I have Atnea which in my experience doesn't cover much.

Avoid. Tried scamming me saying I owed a fee for a missed appointment years past (without any…read moreproof), although I since been there. Would not see me unless I paid $25 fee first. Nice move scamming a 65 yo and smart business decision to forego that days fees and any future. Meanwhile, their calendar is wide open. REAL RUDE FRONT DESK! Plenty of other eyes docs out than these scammers.

Dr. Aleo and the people who work there are all very nice! I am happy I found out about this place…read more They really are "Family" oriented.

I have used their services both with replacement lenses for my frames and examination for…read moreprescription. They have always been courteous and professional. Never unkind or abrupt with me or anyone else in their business. Would recommend them.

TLDR: staffs were nice but i feel like they were trying sell different contacts brands that did not…read morework for me. chose to come here because i saw all of the positive reviews. my experience unfortunately was just okay. i came for glasses and contact exam. staffs and doctor was nice. everything went smoothly. they gave me some trial contacts and i paid for my exam. i noticed that they did not give me my prescription and i had to ask them for it. they only printed my glasses but not my contacts because i was on a "trial" period. it was an odd response. my old monthly contacts work just fine but they kept insisting that the dailies were better. regardless i would have preferred to still have my monthly contact subscription that i paid for. and if the dailies work out then print me that later. but i just went on with my life since i still had some monthly in stock so anyways i tried the dailies for a week and it was okay for me. i asked them how much for a year's worth of supply and it cost 2-3x more than my monthly. i obviously prefer the monthly that was already working fine for me. even if you throw in some contact solutions bottles that i can get at a discount, it comes in much lower than the dailies. i asked them to just give me a prescription for my monthly contacts that i was already using. they insisted i try another upgraded version of my current contacts. so i had to drive all the way over to pick up another trial. after a few days of using it, my eyes was hurting at the end of the day and was watery when i was driving at night. this upgraded monthly clearly did not work out so i once again just asked for my previous brand that i have been using for over 5 year after a few emails with no responses, i made a phone call and they finally sent me my original contacts that i was already using before hand overall was just a painful process, required a lot of driving back and forth, phone calls and coordination before i can just get my prescription that i have already paid for

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

I live in Cambridge but it's worth the drive to go to Blue Hills. I've been coming here for a few…read moreyears and have seen Doctors Delugan and Landerville during this time and both have been extremely friendly and professional. Also, I'm one of those people who waits until the last minute to re-order contact lenses, usually past the expiration date with prescriptions. This has happened a couple of times, and the staff here has been great about scrounging up some lenses to hold me over until I get my new ones. This is exemplary service, in my opinion

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

I was so glad to be able to get an appt on short notice. It's unfortunate that insurance doesn't…read morecover contact lenses or exam sinc considered cosmetic. I was able to do that here at a reasonable price compared to most other places. They were friendly & helpful, did the exam, & didn't take too much time at all. I do find it weird they have machines out in the open next to where people are checking in & out though. Seems like that should be in a separate room. Other than that check it out.

I love Boston. I works on 1676Dorchester Avenue. They are wonderful very friendly business very…read morepleasant top quality, and glasses exam so if you ever get a go to Boston on 1676Dorchester Avenue I wouldn't ask for no better place to have my eyes done pick out glasses that works for me and can work for you yours truly Lourora Herbert

I had seen another OD for decades... and at the end of 2016, i was experiencing some symptoms that…read morethis other OD kept dismissing- yet my eye sight kept getting worse. It was suggested that I get a second opinion and when I called Dr Marchetto, she saw me the very same day. After an extremely thorough exam (probably the most thorough exam I had ever had on my eyes and I have been dependent upon glasses and contacts for over 40 years), I was diagnosed with cataracts - cataracts that needed to be addressed fairly quickly. To say that I was SHOCKED would be an under statement. After having a COMPLETE meltdown (after all, these are my EYES and you only get one set of eyes), Dr Marchetto and her awesome staff calmly and methodically walked me through two months of preparation and severe anxiety leading up to my cataract surgery and recovery (surgery was performed by OCB in Plymouth). I am happy to report that I had successful surgery on both my eyes, and have pretty close to 20/20 vision even as a high myopia patient! Not to sound dramatic, but I hate to think what would have happened had I not stumbled upon this practice. I feel like they literally saved my eyesight for me. I would recommend this practice to anyone.

My rating pertains only to the owner and I just don't have the heart to give her livelihood less…read morestars. I brought back a pair of glasses because they seemed wonky and the gentleman fixed them while I waited, they were improved but still wonky. I figured maybe it was me, maybe I wasn't giving my eyes a break while viewing a screen when I was supposed to so I kept using them. At my next eye appointment (I go somewhere else for medical reasons) I asked them to check and see if the glasses matched the prescription and they said they were way off, that because of astigmatism it's important that they be centered correctly. So, I called and asked for the owner to talk about the error in the glasses. She did not return my call for about a week and when she did she seemed really defensive saying that it is not possible that the glasses left there with a flaw. Then said that they had to special order the frames because I wanted old frames which I was very appreciative of and thanked her again for. She then said that it had been a year since I got the glasses to which I replied I think it's been 9 months but thinking, who cares, I wasn't asking her for anything. I was calling to let her know that the person working on the glasses may need some more training on centering glasses. And to order new glasses with the new prescription I just received (that I did Not expect free at this point but was hoping for a discount due to driving cross-eyed-ish for 9 months). She finally snapped "you'll need to bring those in." Obviously. I don't think I'll ever go back there, she obviously cares more about not being wrong than she cares about her customers.

The staff and doctor at South Shore Eye are some of the most friendly, helpful people I have ever…read moreencountered. I actually enjoy going for my eye appointments. When you walk in there, you already feel like you are a part of their family. A really enjoyable experience - I would highly recommend this business.

Everything went well. Dr. Friedman was super thorough it seems. I don't understand what they're…read moredoing but he wasn't afraid to put in a significant amount of time doing it. I have already bought glasses here and they have always helped me in the past adjusting and polishing them. They were happy to adjust glasses I had, previously, bought online. I won't be doing that again. All my and my families eye needs will be handled here. A local company who probably needs our support more than ever. Solid in all respects. Thanks.