Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

Best in Denver by a mile. (no pun intended) They are so helpful and accommodating. Alex is the best…read moreand Dr. Rogers checks all the boxes. This place is the model of professionalism and care.

Dr. Rogers is easy to work with and gives a thorough exam. The office staff is also wonderful…read more Would highly recommend this business.

he absolute worst experience. Sherry Shepherd is a joke of a doctor. Absolutely no bedside manner…read morewhatsoever. She came in the room and didn't even make eye contact until about 5 minutes in and barely looked at me more than 2-3 times the entire visit. The she immediately told me to stop talking as she needed to read what was entered in the computer. When she started reading the narrative for why I was there, and I responded to her question, she immediately placed her hand up to stop me and said she didn't need to hear that right now. She then went through my complaint but literally word for word as she was more preoccupied with typing it into the computer than actually listening to me. Wouldn't let me say more than 2-3 words at a time or said I was talking too fast and she had to type it, and to stop. She then proceeded to say what I was feeling was normal, and I should just take 2 Ibuprofen tablets twice a day, use some artificial tears and I'll be fine. When I reiterated that I was unable to move my eye without pain and had blurred vision and swelling and I literally couldn't function and that I was concerned that those things had only worsened my symptoms thus far, she just said it'll go away and proceeded to attempt to end the visit. I was so upset that I started crying and had to ask her to please listen to me as she continued to ignore my concerns. She eventually stepped out and said she had to check something and left. She ended up giving me a prescription to help but the prescription was not written correctly (should have been drops for just a few days but the Rx was for daily and with 6 months of refills). I left the office in tears as I was so incredibly frustrated. The front office and the assistant who checked me in: fabulous.. so nice! But the doctor, the one person that needed to be attentive, kind, compassionate, and knowledgeable; she was anything but this. Literally the worst experience and I will never return or recommend this doctor or practice.

Everyone at Buckeye vision was wonderful to me. From scheduling right up to the time of my…read moreappointment and eye exam they made everything easy. Everything was explained to me exceptionally well and I learned more about my eyes and vision correction thanks to Dr. Morton taking the time to walk me through everything. I felt very confident in the quality of care that I was receiving.

LOVE Dr. Munro! She was so friendly and warm from the moment I met her. Most importantly though, I…read moreappreciated the time she took to explain the results of my OptoMap exam. It gave me better insight to the overall health of my eyes, and how to improve and maintain that health. It also gave me better insight to how having a slight astigmatism may influence treatment options concerning contacts etc. I also walked away with different referral options for possible LASIK consultations. I'm definiely a fan of Dr. Munro and her staff (they were just as informative and friendly)!

Dr. Munro is fabulous! She has a personable bedside manner, her equipment is state of the art, and…read morethe staff is friendly. What more could you ask for? I particularly appreciate not needing to be dilated because she uses a digital retinal imaging machine that takes a picture to compare my eyes year-over-year. Dr. Munro gave me two trial pair of lenses as she encouraged me to lower my prescription to help my vision in the long term, but didn't force the issue. Her staff also helped price compare my different contact lens options based on my insurance plan. Overall, it was a very pleasant experience and I highly recommend this office!

I have been a patient of this practice for years... In Jan when my insurance changed, I called…read morethem and CONFIRMED that they accept my new insurance. When they confirmed that they did, I booked an appointment for me and my wife. I waited six weeks for this appointment. On the day prior to the appointment I received a call informing me that they do not accept my insurance. To add insult to injury, they had the nerve to ask if I was willing to pay out of pocket for the exams. No thank you, that is why I have vision insurance. I will never return to this practice regardless of insurance based on this incompetence.

I love this place! We had to come for an immediate visit on Saturday for my daughter and they were…read moreso kind to seeing us asap before they closed. Kids are not the easiest when you need to poke around their eye pretty scary for them. She was kind patient and quick and found a way to appeal to my daughters interest. The dr snd front desk are amazing with kids of all ages. You should check them out for all your eye needs!!!

I have been coming here for a few years and they have amazing optometrist! I highly recommend…read more As for the retail side, this location isn't as polished as it used to be. During my last visit, the retail sales person I worked was a bit confused. They misquoted pricing a few times. Luckily the price continued to come down (vs the opposite). I also had to call to see if my glasses were ready (which there were and had been sitting for a bit). That said, the retail staff was pleasant and friendly. Overall - I still recommend but try to request a different retail sales person.

Worst experience getting a pair of sunglasses made!!!! Eight…read moreweeks NO glasses!! Very unprofessional!!!

I live in East Tennessee now. Doctor, dentist, everything has been moved to East Tennessee docs. I…read morewill pay to fly to Denver every year for my eye doc appointment. Lindsay, Alex, and crew are that good!!!

Dr. Aschenbrenner was great…read more She took a considerable amount of time covering a ton of detail that I needed to be caught up on after not having seen an eye doctor for 20+ years. I feel like she really went above and beyond and I walked away knowing significantly more about my current eyesight status, how to manage it moving forward, and what to expect later in life. Extremely informative. The facility was very nice, the equipment all seemed new and up-to-date, and the front desk staff/technicians were all super welcoming and friendly. Highly recommended if you are looking for an eye doctor in Highlands Ranch or surrounding areas.

Always top notch and personalized service. My eyes are always happy after a visit! Dr. Stephens is…read morevery thorough and goes the extra mile to make sure my prescription is spot on.

The team at United Eye Centers are truly top rate! I felt very welcomed by the staff, that my eye…read morehealth head important to them, and that I would be receiving high quality care. I will only trust this team with my all my eye care needs.

Always a great experience. Doctors and staff are very professional making each visit a pleasant…read moreexperience.

You get what you pay for and with a Chain, the lack of professionalism, polish, attention to…read moredetail, and knowing their job is severely lacking. I especially loved the question sheet they give you before you see anyone and it asks if you have problems with hearing when it comes to: and it has 3 columns of items mostly all related to hearing, but WHY would I have problems HEARING when I'm READING? Then there's the part where you acknowledge they've already gone over the HIPAA part with you. Huh? I just walked in the door and you gave me the clipboard? I must have not been able to HEAR while I was READING.

Really disappointed in these folks. I tried to get an eye exam twice from them. First time.. the…read moreexcuse was retina was scratched and no reading could be had. I paid what they asked not giving it much thought. I was told to return and get the eye exam. This was going to be delayed several weeks due to knee replacement. Fast forward, surgery completed and I still need my vision checked. I again was supplied with a list of BS charges and another copay. I called Humane to be told there is no charge for routine vision checks. I do not get any other testing done as I have a retina specialist... only need vision checked for new glasses. They did not back off of the bogus charges and I left. PLEASE know your benefits before falling into an untrustworthy practice,

This was the worst experience I've ever had at an eye doctor--and I've been to many eye doctors…read more I showed up with insurance and was charged over $100 upfront before any exams which was an exam for glasses and contacts. I have never had to pay before an appointment, especially not that much when my insurance typically covers at least most of the exam. After the exam, I was directed to look at glasses but had to practically beg for assistance. When I finally received help from Kim Woods, I felt rushed and pushed toward a pair of metal frames that didn't suit me. I was told they would be saved to my profile, but I made it clear I wanted to come back with my partner before making a final decision. On my second visit, I returned with my partner and selected a completely different pair--plastic frames. However, when I came back weeks later to pick up my glasses, they had ordered the original metal frames instead. When I brought this up, I was told those were the frames I chose, which made me feel dismissed and like my concerns weren't being taken seriously. After confirming with my partner that we had indeed chosen the plastic frames, I had to return again to correct their mistake. Despite the error being on their end, I waited two hours for assistance. I was initially told I wouldn't have to pay anything additional to fix the issue, but days later I received a call saying I owed over $150 for new lenses. In total, I ended up paying around $600 for glasses--even with insurance--due to repeated errors on their part. To make matters worse, when I went in to pick up my corrected glasses, I asked for my contact lens prescription. I was told--nearly three months after my initial visit--that it had never been finalized and they had forgotten to follow up with me. After four visits, I finally have the glasses I wanted, but the entire process was frustrating, disorganized, and unnecessarily expensive. I've had significantly better experiences at smaller offices with fewer staff. I would not recommend this location based on my experience.