Dr Megan Sullivan is my Optometrist and she was very thorough about providing me the details of my…read moreeye care. Having diabetes, it's very important to have someone that can tell me how I am doing regarding my eye site. I know that I am in good hands, and feel comfortable speaking with her. The ordering of my new glasses is always easy and they make sure to utilize my insurance. The front desk lady was very nice and helped us get our next appointment scheduled for next year. Overall my family will continue to use Eye to Eye care as we feel we are in good reliable hands when it comes to our vision needs. Thank you

Do not waste your time or your benefits on this place. The staff has the unique skill of being…read moreboth rude and ignorant. None of the staff seems to know who is in charge or what services they provide. There is extreme turnover among the Optometrists. I gave them too many chances to ever go back.

We love this office - Dr. Hankenson had been our doctor for over 20 years. He has the best 'chair'…read moreside manners. He remembers you and all your issues and family member. Please come here and support these guys

BE SURE TO READ THE OTHER 1 STAR REVIEWS HERE. Dr…read more Hankenson did the quickest eye exam i ever had. He had me look at the little red barn and read a few lines of letters. No dilation, no eye pressure test & none of the standard questions ODs use to assess serious issues. He seemed more interested in telling my husband and i all about his Colorado road trips. Then, Dr H retrieved a copy of my prescription from another room, came back and said "everything looks great!" No details. I am 53 and i feel like my vision has declined in the past 3 years. So, i asked Dr. H if he could use my glasses to compare how much my vision had changed. "Of course!" He took my glasses & disappeared, returned momentarily & announced, "it hasn't changed much at all!" Again, he provided no data & no details, which seemed odd. The entire exam took 10 minutes, max. On the way home, i had forgotten to ask for a prescription for Bimatoprost . left a message with the receptionist. (i was surprised that i had to explain what it is!) As so many other reviews have said, the office staff is totally incompetent. The message the receptionist took was that i needed a prescription for Prazapam - a medication prescribed for insomnia & anxiety! When Dr H returned my call, he was also confused about what it was i needed but seemed more interested scolding - yes, SCOLDING - me, accusing me of YELLING at his staff on the phone. What i suspect is that this OD accused me of yelling to deflect from his own incompetence. Scolding a patient is a sure way to get them to go somewhere else as they are about to realize that this OD is nothing but a silly quack.

Dr. Moen and his friendly and outgoing staff are fantastic to partner with on my yearly vision…read morechecks. The location is central to Castle Rock, plenty of parking, good office hours, and the selection of frames is good (I've even had a few fitted while I wait). I highly recommend Elevation Vision, Dr. Moen, and his staff.

Real nice group of people. Professional and sincere. I had a very good experience…read more Can't ask for anything more! Steve M.

We have going here for years and have wonderful experiences! Truly appreciate Mattie and Shannon…read more Always courteous, smiles on their faces, positive, respectful, and always remember us year to year.

Unprofessional and unresponsive. I called initially to book an appointment with their FOVDR…read morespecialist and was told a technician would have to call me back. When I hadn't heard anything by the end of the day, I called back to follow up, only to be given the exact same response. Two days later, I still haven't received a call. They are gatekeeping care and ignoring follow-ups. If you have a specific vision need, don't waste your time waiting on them. I've already moved on and booked an appointment with a different specialist who was actually able to help me.

Dr. Aschenbrenner was great…read more She took a considerable amount of time covering a ton of detail that I needed to be caught up on after not having seen an eye doctor for 20+ years. I feel like she really went above and beyond and I walked away knowing significantly more about my current eyesight status, how to manage it moving forward, and what to expect later in life. Extremely informative. The facility was very nice, the equipment all seemed new and up-to-date, and the front desk staff/technicians were all super welcoming and friendly. Highly recommended if you are looking for an eye doctor in Highlands Ranch or surrounding areas.

I live in East Tennessee now. Doctor, dentist, everything has been moved to East Tennessee docs. I…read morewill pay to fly to Denver every year for my eye doc appointment. Lindsay, Alex, and crew are that good!!!

BEWARE! We bought eyeglasses from the Castle Pines location…read more They told us the frames were 20 percent off after insurance. We paid them but a few days later they called and said the frames were not 20 off and therefore we had an unpaid balance. Even after discussing this with them they refused to honor their original price. This company apparently has no problem reneging on promises. Very disappointed with them. We will not be giving using them in the future.

4 years ago they were great. Now they cannot get anything together. Bad doctor experience, wrong…read moreprescription. Messages to pick up glasses that are not there. 5 trips and $500 later and 3 weeks and still no glasses

I was up-sold on a variety of lens features (transition lenses, etc.) by the optician who…read moreindicated, at the time, that there was no risk as if the features did not perform as I liked, I would be entitled to a 60-day money back guarantee. When I called them to indicate that I was not happy with the transition lenses and features I had been up-sold on, Front Range indicated that the money back guarantee was not possible. I would not have purchased the additional features had I not been informed there was the 60-day money back guarantee. I am thoroughly dissatisfied by the lack of integrity of the representatives at Front Range. Avoid this place if possible.

I was extremely disappointed with the level of customer service after a major $1000 expenditure on…read moreglasses that I was advised to purchase based on my needs. Subsequently, although my warranty expired in 60 days, I attempted to effectively utilize. The lens was not meeting my needs. As a physician in the area, I recently returned and requested a commendation on a new lens. I was glibly told, I can receive a replacement lens to fit my needs, albeit it would require an additional $300 yielding an expenditure of $1300 for a pair of basic eyeglasses. I received a quote for the exact same replacement lenses at another reputable optician where I've never been. The price of the replacement lenses were 40% less. I would never enter this particular optical store again.

The entire team at advanced eye care center are incredibly friendly and helpful. Always a great…read moreexperience from the testing, to the exam and frame selection.

The doctor is great! However, do not buy your glasses from here. I have to agree with Jennifer…read moreMc's review above. The "manager" is rude and very aggressive. After my exam with the doctor, I needed some reading glasses. The manager made me feel that it was an inconvenience for him to help me. I was ready to purchase the glasses on the spot. First red sign, but I chalked it up to him having a bad day. A few weeks later, my wife picked up the glasses that she ordered and the glasses were not fitting correctly. The right side keep sliding down her face and was sitting lower. She went for a few adjustments and it still didn't fit right. After looking at the glasses, I can tell that the right side leg was wiggling a lot more than the left side. Of course, it's made to wriggle some, but not the way it is at the moment. Something was not right. We both wore glasses all of our lives. So this time, I personally took it in cause she didn't want to deal with this manager again. After the lady took it in the back and adjusted it, she brought it back out and was like there you go. Still the same problem, I showed her. Before she can answer, this "manager" guy step in and made a total scene by rising his voice. He said that's how it's supposed to be. If your wife is having issues it's not the leg, it's her face or her ear is lower than the other. In fact, the glasses you have on right now wiggle like this. I pulled off my glasses and it's not wriggling as much as my wife's glasses. We just bought 3 pairs of glasses from here in the past 3 months. The other 2 are not like this. He kept being more aggressive and rising his voice so I just took the glasses with me and walked out. As I was walking to the car I was thinking, could he be right? Let's get a second opinion. I went across the street to Target and went to the Optical store. I explained to the nice lady there that I didn't buy my glasses there, but I need a second opinion. I was told that these glasses are supposed to wiggle this much. I showed her one side was fine and the other moved up and down quite a bit. She agreed. She took a look at it and tighten the screw and it was perfect now. Makes me wonder if the manager at Advanced actually try to adjust it in the back room. I thanked her and told her we will be buying our glasses from here now on. Please DO NOT buy your glasses here. The customer service is awful. There use to be an older lady that was awesome, but I don't think she is there anymore. The new "manager" is awful and not pleasant at all. It's funny, that I am not the only person who has had this experience with him as you can see in the reviews from above. If there is a corporate number, I would call and let them know about the customer experience.