Typically, I only leave reviews once all the services are completed. However, I cannot express my…read morewife's and my gratitude for the impeccable customer service provided at Elevation Vision. Dr. Moen was meticulous and thorough in his eye exam, addressing everything and answering all of our questions. He even provided samples to show my wife my visual perception of the world. Then, if you did not think things could become any better, we were privileged to work with Shay in the showroom or "optical boutique." She is outstanding with her customers, working with us throughout our entire visit. After leaving the poor service and negligence provided by the front office at Pearl Vision in Parker, we could not be any happier than to find a practice excelling at complete competence and thoughtful care as provided by Dr. Moen, Shay, and the rest of the staff at Elevation Vision.

Dr. Moen and his friendly and outgoing staff are fantastic to partner with on my yearly vision…read morechecks. The location is central to Castle Rock, plenty of parking, good office hours, and the selection of frames is good (I've even had a few fitted while I wait). I highly recommend Elevation Vision, Dr. Moen, and his staff.

Great Experience Overall…read more The appointment was very thorough. I brought my 2 kids to get their eyes checked at the same time as my appointment and I was very impressed with how they took their time with each of us making sure our prescriptions were as accurate as possible. the office is very nice and clean, we didn't have a long wait and they fit us in even though I was running late that morning. There was some questions at the end, but the doctors called me and cleared everything up the same day. I will be returning for my next appointment in a couple of years.

weeks too late, and the prescription was wrong. I didn't even bother going back to complain wasn't…read moreworth it. $860 out. I'll just write it off on my taxes as a loss.

Dry eyes no more!…read more Dr. Ortman is the best. He takes it as personal challenge to get whatever you need done for you. I went in for an exam for glasses and mentioned I had dry eyes. He told me about a device called iLux which unclogs your pores (glands) between eyelashes. I was skeptical but had suffered with dry eyes so many years, I thought I'd try it. Well for the first time in over 15 years I do not have dry eyes! It's been about 5 months since he did it and it is still amazing. I can wear make up without it bothering me, my cornea has scratches and I am thinking that I will prevent further damage by having my eyes properly lubricated. Thank you Dr. Ortman! You are the best!

Terrible experience. Been going there for years and this year the service has gone so far under…read more The staff was trying to get me to accept the wrong prescription for contacts even when I very clearly couldn't see. We finally got the right prescription for the contacts and I was picking up new glasses but they started rushing me out and didn't give me a prescription check on the glasses that I ordered from their store. I will be going elsewhere from now on.

Efficient and Professional…read more This was my first visit with Dr. Tran and my first eye exam in a while. The office and exam rooms are inside Castle Rock Walmart. There is also a side entry door off the parking lot that goes directly into the office. My whole experience with her was excellent and I'd recommend her and her office staff. Dr. Tran seemed to me to try to do the refraction as well as possible. In my experience these are always rushed and sometimes iffy, but she did a good job. I also found that she had more flexibility than most optometrists regarding the exam itself, and also she does try to be helpful with what the optical shop will make for you. I later needed a reissue of one of the prescriptions she gave me and her office gave it to me with no hassle. Recommended.

Wish I could give more stars! Dr. Train is awesome! Her staff is awesome!! She and Monique are so…read morepatient with my 9yr old. I can't ask for anything better than that!

I have been going to Dr Tyler for many years. Great Dr, and Great person. You will not find better…read moreany where. Very professional and customer oriented. The BEST of the BEST

Disappointing first/last time experience... Was getting…read moreready to leave for a trip and needed to repair a pair of older sunglasses. They simply needed new nose pads, something I knew cost very little and would be a quick fix. I went in to this nearby Eye Center and was told I needed to have a seat and someone would be happy to help after a short wait. Well wait I did and then someone did help. She came from the back after being called, and treated me as though I was a bother. She listened to what I needed, disappeared and then came back to hand me my glasses. She then told the cashier to charge me $5 for a pair of snap in nose pads she popped in in 10 seconds and promptly disappeared again. Well, the pads she used were too small to support/distribute the weight of the frame they were put in, so either she didn't know her job, or she was just put out by my simple request and being rude. Either way, I was not impressed and won't be back to support this establishment. Full disclosure here: I worked in optics for years. Never once did I charge for a pair of nose pads. They are purchased in bulk very inexpensively and are usually a loss leader eye centers use to establish rapport and build a relationship with their potential clientele. Not so here.

Charlotte (the owner) is amazing, and has a unique ability to know which glasses would look great…read moreon you! I have bought several pairs of glasses from her, and I ALWAYS get compliments...even from total strangers. Their customer service is first class. If you haven't tried them out, it is definitely worth a visit!

I purchased some sunglasses from Castle Rock Eyewear recently and was very happy with my…read moreexperience. The staff was very professional, friendly and accommodating. The owner was very knowledgeable and personable. I would highly recommend them to my friends and family

Our first visit here. LAlexdera was so pleasant and kind to start. I loved her accent!! Dr Kesey…read morewas also super sweet & thorough. Nava assisted us with picking out our lenses and she was amazing! We will definitely be back.

Dr Raffia is beyond knowledgable caring very through and efficient. Our entire family including…read moreGrandchildren have been seeing Dr Raffia for years. Would not begin to think of an alternative.

I recently went to Ascent Eyes for a check up and ended up getting new glasses from them. When I…read morewalked in Ashley, at the front desk, was so sweet and helpful. When I went back to see the doctor, he was great he walked me through the whole process. He was great at explaining everything in a way that I could understand. In the end, I did need new glasses. I went back to the front and chatted with Ashley about some different options. I was recommended to get relaxation lenses, which I was a little nervous about. The doctor told me that if I didn't like them he would trade out the lenses to different ones for no charge. Ashley showed me a few pairs of glasses and I didn't see any that I loved. Then, she pulled out rayban sun glasses and showed me what they would look like without the tinted lenses. I was in love. I have never gotten so many compliments in my entire life. Today a man at the grocery store stopped me just to tell me how much he loved them. I would recommend this eye doctor to anyone for a check up or to get new glasses!

Ashley is the best!! She is great to work with and makes you feel comfortable. Dr Mcdaniel was…read morevery thorough and we as a family will return !

Excellent selection, very efficient, reliable and comfortable staff. Troy was great! Highly…read morerecommend.

While the store has plenty of options for frames and plenty of staff to assist, it's unfortunate…read morewhen they are deceptive about pricing and automatically charge for eyeglass protection without asking, and most importantly lie about the price that you're paying for that insurance. I wasn't asked if I wanted the protection on two frames that I purchased. I inquired about the cost of the insurance and was told it was $35 total when in fact it was $45 per frame. Again great selection and staff is friendly, but that's not an honest business practice when it comes to the frame and lens protection.