Great Experience Overall…read more The appointment was very thorough. I brought my 2 kids to get their eyes checked at the same time as my appointment and I was very impressed with how they took their time with each of us making sure our prescriptions were as accurate as possible. the office is very nice and clean, we didn't have a long wait and they fit us in even though I was running late that morning. There was some questions at the end, but the doctors called me and cleared everything up the same day. I will be returning for my next appointment in a couple of years.

weeks too late, and the prescription was wrong. I didn't even bother going back to complain wasn't…read moreworth it. $860 out. I'll just write it off on my taxes as a loss.

Charlotte (the owner) is amazing, and has a unique ability to know which glasses would look great…read moreon you! I have bought several pairs of glasses from her, and I ALWAYS get compliments...even from total strangers. Their customer service is first class. If you haven't tried them out, it is definitely worth a visit!

I purchased some sunglasses from Castle Rock Eyewear recently and was very happy with my…read moreexperience. The staff was very professional, friendly and accommodating. The owner was very knowledgeable and personable. I would highly recommend them to my friends and family

Dry eyes no more!…read more Dr. Ortman is the best. He takes it as personal challenge to get whatever you need done for you. I went in for an exam for glasses and mentioned I had dry eyes. He told me about a device called iLux which unclogs your pores (glands) between eyelashes. I was skeptical but had suffered with dry eyes so many years, I thought I'd try it. Well for the first time in over 15 years I do not have dry eyes! It's been about 5 months since he did it and it is still amazing. I can wear make up without it bothering me, my cornea has scratches and I am thinking that I will prevent further damage by having my eyes properly lubricated. Thank you Dr. Ortman! You are the best!

Terrible experience. Been going there for years and this year the service has gone so far under…read more The staff was trying to get me to accept the wrong prescription for contacts even when I very clearly couldn't see. We finally got the right prescription for the contacts and I was picking up new glasses but they started rushing me out and didn't give me a prescription check on the glasses that I ordered from their store. I will be going elsewhere from now on.

I have been going to Dr Tyler for many years. Great Dr, and Great person. You will not find better…read moreany where. Very professional and customer oriented. The BEST of the BEST

Disappointing first/last time experience... Was getting…read moreready to leave for a trip and needed to repair a pair of older sunglasses. They simply needed new nose pads, something I knew cost very little and would be a quick fix. I went in to this nearby Eye Center and was told I needed to have a seat and someone would be happy to help after a short wait. Well wait I did and then someone did help. She came from the back after being called, and treated me as though I was a bother. She listened to what I needed, disappeared and then came back to hand me my glasses. She then told the cashier to charge me $5 for a pair of snap in nose pads she popped in in 10 seconds and promptly disappeared again. Well, the pads she used were too small to support/distribute the weight of the frame they were put in, so either she didn't know her job, or she was just put out by my simple request and being rude. Either way, I was not impressed and won't be back to support this establishment. Full disclosure here: I worked in optics for years. Never once did I charge for a pair of nose pads. They are purchased in bulk very inexpensively and are usually a loss leader eye centers use to establish rapport and build a relationship with their potential clientele. Not so here.

First time I've had to have my eyes checked and I was nervous! The team at Black Diamond Eye Care…read morewe're phenomenal. Took the eye exam (super high tech) had a diagnosis and then sat with an employee for almost an hour selecting the right frames. I swear she had to have brought over at least 50. My wife additionally was able to update her prescription and order new sunglasses. No pressure and the appropriate amount of information to make an informed decision. Icing on the cake, they were so sweet with my 7-mo son. Held him while I tried on glasses and doted on him. As much as I wasn't looking forward to the process my first eye experience couldn't have been better. Thank you team Black Diamond Eye Care!

BEWARE! We bought eyeglasses from the Castle Pines location…read more They told us the frames were 20 percent off after insurance. We paid them but a few days later they called and said the frames were not 20 off and therefore we had an unpaid balance. Even after discussing this with them they refused to honor their original price. This company apparently has no problem reneging on promises. Very disappointed with them. We will not be giving using them in the future.

Tony in sales was fantastic! Derrick for my repair was…read morefantastic. Easy to find the store, good prices . Love me new carry on, now my husband wants one too.

Went in to see Tony and say hi! Left with a carry on and cross body. I don't know what happened…read more I've been wanting a Tumi but they're expensive and I have a difficult time justifying a purchase. But today I decided that the bag I've been stalking won't be on sale for more than what it was so I went ahead as I have a trip coming up. The zippers are nice and the bag rolls well. Stable and comes with a charging cable attached. They have a five year guarantee and can repair bags as well. I've heard good things about their customer service so I went ahead. And the crossbody I wanted was on a better sale than at Christmas so Merry Early Christmas to me.

I bought some progressive lenses with anti-glare on them. I don't think there is anti-glare on…read morethem, the lights are horrible with these new glasses. I can't even wear them without them giving me a headache. I have worn glasses for 32 years and have never had such horrible lenses before. I went in to talk to the technician about this problem and the only solution was for me to buy brand new progressive lenses, he would give me a 10% discount. Unfortunately, I I can't afford that. I will literally be throwing these glasses away and wearing my old prescription. Such horrible service of backing up their products.

OK so we were on a trip and ran into Walmart to grab some quick items. Guess what the kids glasses…read morehappen to break, by the frame not the lens. On our way out of the store there was a vision department employee in the front, handing out information. We took a flyer and mentioned what happen with the glasses and that we were clients of theirs. He directed us to the station where we went and and they quickly repaired our son's glasses. I couldn't believe it. They were so polite and willing to work with us even though this isn't our branch. Whoever stops by here, should definitely consider this optometry office for their eye care needs. On top of the already friendly service they have great prices!

Excellent selection, very efficient, reliable and comfortable staff. Troy was great! Highly…read morerecommend.

While the store has plenty of options for frames and plenty of staff to assist, it's unfortunate…read morewhen they are deceptive about pricing and automatically charge for eyeglass protection without asking, and most importantly lie about the price that you're paying for that insurance. I wasn't asked if I wanted the protection on two frames that I purchased. I inquired about the cost of the insurance and was told it was $35 total when in fact it was $45 per frame. Again great selection and staff is friendly, but that's not an honest business practice when it comes to the frame and lens protection.

Had an awesome experience here .... Staff was awesome !!…read more Doctor was great .... Didn't wait long For sure will be coming back here Hands down just a 10/10

I was able to get a same day eye exam appointment, and Dr. Morovati and the staff were very…read morefriendly and helpful. They made everything very easy. Highly recommended!

Dr. Aschenbrenner was great…read more She took a considerable amount of time covering a ton of detail that I needed to be caught up on after not having seen an eye doctor for 20+ years. I feel like she really went above and beyond and I walked away knowing significantly more about my current eyesight status, how to manage it moving forward, and what to expect later in life. Extremely informative. The facility was very nice, the equipment all seemed new and up-to-date, and the front desk staff/technicians were all super welcoming and friendly. Highly recommended if you are looking for an eye doctor in Highlands Ranch or surrounding areas.

I live in East Tennessee now. Doctor, dentist, everything has been moved to East Tennessee docs. I…read morewill pay to fly to Denver every year for my eye doc appointment. Lindsay, Alex, and crew are that good!!!