Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

Dr Megan Sullivan is my Optometrist and she was very thorough about providing me the details of my…read moreeye care. Having diabetes, it's very important to have someone that can tell me how I am doing regarding my eye site. I know that I am in good hands, and feel comfortable speaking with her. The ordering of my new glasses is always easy and they make sure to utilize my insurance. The front desk lady was very nice and helped us get our next appointment scheduled for next year. Overall my family will continue to use Eye to Eye care as we feel we are in good reliable hands when it comes to our vision needs. Thank you

Do not waste your time or your benefits on this place. The staff has the unique skill of being…read moreboth rude and ignorant. None of the staff seems to know who is in charge or what services they provide. There is extreme turnover among the Optometrists. I gave them too many chances to ever go back.

Always a great experience. Doctors and staff are very professional making each visit a pleasant…read moreexperience.

You get what you pay for and with a Chain, the lack of professionalism, polish, attention to…read moredetail, and knowing their job is severely lacking. I especially loved the question sheet they give you before you see anyone and it asks if you have problems with hearing when it comes to: and it has 3 columns of items mostly all related to hearing, but WHY would I have problems HEARING when I'm READING? Then there's the part where you acknowledge they've already gone over the HIPAA part with you. Huh? I just walked in the door and you gave me the clipboard? I must have not been able to HEAR while I was READING.

Amazing experience! All of the staff were so friendly and helpful. It was a quick appointment and I…read moregot everything I needed! They worked well with my insurance and with scheduling. Will definitely be recommending them to anyone needing a vision place!

just wanted to give this amazing team a high five and highly recommend them!! they are helpful…read morealways available and will go the extra mile for my whole family I have been with the highlands ranch pearle for many years and they are nothing but the Best Thank You because we have been going through many bad ones before and they were all out to get as much $$ and didn't care about anything else . This team listens and always has ways to save and what would be the better affordable way.

Best in Denver by a mile. (no pun intended) They are so helpful and accommodating. Alex is the best…read moreand Dr. Rogers checks all the boxes. This place is the model of professionalism and care.

Took time to work on my eye prescription. Very professional. Was on time. Would recommend them.read more

My family of four have been patients at Optical Matters for 12 years. We highly recommend them…read more The Drs are knowledgeable, professional and caring. My husband and son have very high prescription levels and Dr Gosling worked hard to always get my son the correct prescription as his eyesight got worse as he aged. The front staff is so friendly and I think they have all worked there for the 12 years. Whenever a business maintains its staff that long, you know it's a great place.

I fell and broke my glasses. They were a mess. I took them to optical matters and the guy patiently…read morestraighten them out and then he ordered me new lenses. They are fantastic. I'm so glad I went there. They did not charge me. The staff is friendly and helpful. They take really good care of me. I am glad that I do my business with them.

They told me I didn't have insurance benefits, when I did, and was easily able to order glasses…read morefrom another provider. But when I tried to order glasses from another provider, I realized MyEyeDr didn't actually give me the prescription, but an order for glasses. I called to get a prescription emailed to me and they sent a version without the doctor's signature. So, I had to call again to request the prescription with the signature.

I contacted customer care as instructed and several weeks later, I've still not received a reply. I…read moreguess it's easy to come to Yelp and act like you care and give out a website for help, but it's ANOTHER THING ENTIRELY to follow up. I simply want a refund for the contact lenses i paid for but haven't received and don't want due to my mistrust of your pricing practices. I purchased my lenses elsewhere - at a place where the price was the actual price and didn't change.

Tony has done the impossible repairing my broken glasses, not once, but twice when no one else…read morewould touch them. What a gift he has and his expertise is amazing. He is kind, polite, professional and a pro at what he does. It was worth the drive up from Castle Rock and I highly recommend him.

This local business owner was very courteous and overly helpful with our needs for our glasses. He…read moregave us worst case and best case scenarios price wise. It's always reassuring to work with truthful people.

he absolute worst experience. Sherry Shepherd is a joke of a doctor. Absolutely no bedside manner…read morewhatsoever. She came in the room and didn't even make eye contact until about 5 minutes in and barely looked at me more than 2-3 times the entire visit. The she immediately told me to stop talking as she needed to read what was entered in the computer. When she started reading the narrative for why I was there, and I responded to her question, she immediately placed her hand up to stop me and said she didn't need to hear that right now. She then went through my complaint but literally word for word as she was more preoccupied with typing it into the computer than actually listening to me. Wouldn't let me say more than 2-3 words at a time or said I was talking too fast and she had to type it, and to stop. She then proceeded to say what I was feeling was normal, and I should just take 2 Ibuprofen tablets twice a day, use some artificial tears and I'll be fine. When I reiterated that I was unable to move my eye without pain and had blurred vision and swelling and I literally couldn't function and that I was concerned that those things had only worsened my symptoms thus far, she just said it'll go away and proceeded to attempt to end the visit. I was so upset that I started crying and had to ask her to please listen to me as she continued to ignore my concerns. She eventually stepped out and said she had to check something and left. She ended up giving me a prescription to help but the prescription was not written correctly (should have been drops for just a few days but the Rx was for daily and with 6 months of refills). I left the office in tears as I was so incredibly frustrated. The front office and the assistant who checked me in: fabulous.. so nice! But the doctor, the one person that needed to be attentive, kind, compassionate, and knowledgeable; she was anything but this. Literally the worst experience and I will never return or recommend this doctor or practice.

Everyone at Buckeye vision was wonderful to me. From scheduling right up to the time of my…read moreappointment and eye exam they made everything easy. Everything was explained to me exceptionally well and I learned more about my eyes and vision correction thanks to Dr. Morton taking the time to walk me through everything. I felt very confident in the quality of care that I was receiving.

LOVE Dr. Munro! She was so friendly and warm from the moment I met her. Most importantly though, I…read moreappreciated the time she took to explain the results of my OptoMap exam. It gave me better insight to the overall health of my eyes, and how to improve and maintain that health. It also gave me better insight to how having a slight astigmatism may influence treatment options concerning contacts etc. I also walked away with different referral options for possible LASIK consultations. I'm definiely a fan of Dr. Munro and her staff (they were just as informative and friendly)!

Dr. Munro is fabulous! She has a personable bedside manner, her equipment is state of the art, and…read morethe staff is friendly. What more could you ask for? I particularly appreciate not needing to be dilated because she uses a digital retinal imaging machine that takes a picture to compare my eyes year-over-year. Dr. Munro gave me two trial pair of lenses as she encouraged me to lower my prescription to help my vision in the long term, but didn't force the issue. Her staff also helped price compare my different contact lens options based on my insurance plan. Overall, it was a very pleasant experience and I highly recommend this office!