Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

Dr Munro is a brilliant, well-trained, thoughtful professional. She is deeply invested in patients…read moreoverall well being, and is continuously in pursuit of research and current data around eye care and optical health. She is informative, and takes time to educate about the "why" behind the changes in my RX. She offers suggestions for preventative habits to provide optimal care outside of the office which have proven to be very useful.. Despite a relocation, I still drive almost an hour for my appts because of the quality of this physician. She is worth it. I highly recommend her.

I've seen this doctor before and respected her professionalism. The staff, however, less so. I…read morearrived to a closed/locked office today and was told I had the date wrong when I called. Came home and found the confirmation email that verified I had the date right and the office messed up. Very frustrated.

Had a great first experience here this week. They have 730am appointments which is convenient, and…read moreat that early hour it was easy to find parking right in front of the office. Eye exam was probably the best I've ever had, Dr. Marlatt was excellent, I really appreciated that he spent time making sure the script was right. I'm always so indecisive when it comes to which is better, 1 or 2 or 3 or 4, so stressful! : ) After my exam, the office staff was really helpful as I picked out glasses, another thing I struggle with. Definitely feel like this was the most thorough eye exam I've had in years.

I recently visited Dr Sancho. I needed a new optometrist and seeing her reviews, I made an…read moreappointment. I'm so happy that I did! I was having problems with my vision and she did a thorough exam. Finding an issue with one of my eyes, she sent me to a specialist. The problem was solved and I went back for the rest of my exam with her. She was very professional and at the same time, very welcoming! I highly recommend her for any eye care needs you have.

The entire team at advanced eye care center are incredibly friendly and helpful. Always a great…read moreexperience from the testing, to the exam and frame selection.

The doctor is great! However, do not buy your glasses from here. I have to agree with Jennifer…read moreMc's review above. The "manager" is rude and very aggressive. After my exam with the doctor, I needed some reading glasses. The manager made me feel that it was an inconvenience for him to help me. I was ready to purchase the glasses on the spot. First red sign, but I chalked it up to him having a bad day. A few weeks later, my wife picked up the glasses that she ordered and the glasses were not fitting correctly. The right side keep sliding down her face and was sitting lower. She went for a few adjustments and it still didn't fit right. After looking at the glasses, I can tell that the right side leg was wiggling a lot more than the left side. Of course, it's made to wriggle some, but not the way it is at the moment. Something was not right. We both wore glasses all of our lives. So this time, I personally took it in cause she didn't want to deal with this manager again. After the lady took it in the back and adjusted it, she brought it back out and was like there you go. Still the same problem, I showed her. Before she can answer, this "manager" guy step in and made a total scene by rising his voice. He said that's how it's supposed to be. If your wife is having issues it's not the leg, it's her face or her ear is lower than the other. In fact, the glasses you have on right now wiggle like this. I pulled off my glasses and it's not wriggling as much as my wife's glasses. We just bought 3 pairs of glasses from here in the past 3 months. The other 2 are not like this. He kept being more aggressive and rising his voice so I just took the glasses with me and walked out. As I was walking to the car I was thinking, could he be right? Let's get a second opinion. I went across the street to Target and went to the Optical store. I explained to the nice lady there that I didn't buy my glasses there, but I need a second opinion. I was told that these glasses are supposed to wiggle this much. I showed her one side was fine and the other moved up and down quite a bit. She agreed. She took a look at it and tighten the screw and it was perfect now. Makes me wonder if the manager at Advanced actually try to adjust it in the back room. I thanked her and told her we will be buying our glasses from here now on. Please DO NOT buy your glasses here. The customer service is awful. There use to be an older lady that was awesome, but I don't think she is there anymore. The new "manager" is awful and not pleasant at all. It's funny, that I am not the only person who has had this experience with him as you can see in the reviews from above. If there is a corporate number, I would call and let them know about the customer experience.

I got questions, they have answers! Dr. Marlatt (re: Jeff) is one of a kind and a straight shooter…read morewith answers. Some answers I didn't want to hear but he explained it in a way that made sense and certain things I could do to help my vision along. I have only good things to say about this practice! Even Dan the optician offers sound advice about fitting me with the best pair of glasses. Each time I visit here I'm greeted with smiles all around. After the first visit and fitting for glasses I knew I was in good hands. The office is laid out nicely and even the bathroom is a quick skip and a jump from the receptionists. The vibe here is very down to earth and cozy. Don't get too comfortable though. Gotta get those eyes checked and keep them healthy!

I saw Dr. Jeff for the first time today and I was so impressed with the level of care I received…read more The front office was well prepared for my visit and super helpful. Dr. Marlatt saw me on time and was so helpful and thorough. He is a good listener, but a straight shooter as well. It was so refreshing to not be sold on his plan, but to have collaborated on what is best for me. So glad I found him. Tyler was also great with handling my medical records request with patience and kindness.

Holy cow the staff is so rude. They need to retrain all of their stuff, bro cause when I call you,…read moreshould not be talking to me on the phone like that. I'm a customer. OK I'm asking questions. I'm being polite. It literally was like a two minute phone call but it might've been the rudest two minute phone call of my life. What the heck literally hi new staff get him retrained teach him how to actually talk like a decent people.

Never going back! The Dr is great but his staff needs training in customer service. It was the most…read moreunfriendly experience. I walked in and two of the staff looked up at me but didn't say a thing, just went back to their conversation. After my exam I looked through the selection of glasses for over 30 minutes without a single word from any of the 4 employees there. I was so humiliated that I asked for my prescription and went straight to Sams where I was treated with kindness and respect. I purchased 3 pair of glasses.

I went in to Helen Wilson's office with my girlfriend as she had an eye appointment. I was the…read more"driver" and she was the patient getting her eyes dialated and checked during her annual check-up. Helen is a family friend and my girlfriend has been seeing her for 15 years. I witnessed Helen's caring, knowledge and warmly explained analysis of what and why she is doing all of these tests. She explained her knowledge very well with my girlfriend on changes or constants going on with her eyes. We asked a few questions and Helen answered. She explained that Macular degeneration connects to blood pressure in the eye connecting to background mini eye blood vessel aneurysms and more information that was very helpful. All going on while Helen was using her instruments, scanned, giving instruction on Left or Right, Left or Right.

If you're in the market for contact lenses Helen Wilson is highly recommended! She is extremely…read morethorough. I've worn contacts for many years but she is the first to take this much time in ensuring proper fit, strength, and comfort. She had me try 6-7 different sets of contacts on and had me do the "Is 1 or 2 better?" w/ the funky mask, for each set. If there wasn't an $80 new patient fee this place would have received the 5th star. Even with the new patient fee, I'd still highly recommend this place as the fee was worth the evaluation and time that Helen took to ensure the proper prescription.

DO NOT GO TO THIS PRACTICE! They are in the habit of withholding medical records illegally if you…read morehave a balance owed, even if you haven't received a bill from them. Their customer service is very poor. And they have you repeatedly come back to bill insurance more with no new information so it is a waste of money and time. My husband left first and now I know why. It is illegal to withhold patient medical records!!! If I could give zero stars I would.

Dr. Kent Godfrey is very knowledgeable, personable, and very pleasant to work with!! And so is his…read morestaff!! The appointment started on time, they made me feel very welcome and they also take my insurance. In addition, they helped me find frames that are amazing and bifocal contact lenses that I can actually see with- yay! I highly recommend Front Range Family Eye Care for all your vision needs!! Anna M.

Great deals, great pricing, great service. Same day glasses are amazing and have held up for years…read morenow.

The workers just sit around and do nothing I had an appointment at 1:30 and was here till 3:00 this…read moreis unacceptable there was one person in front of me. I would not come here choose a different company they are not worth the time and money.

I'll add my voice to the reviews that recommend avoiding this practice. My last encounter with…read moreMargolis was a few years ago but he was all about getting money. Tried to talk my wife into getting a procedure for dry eyes which she didn't need ($1500). Tried to sell us out of date samples. You will not enjoy your time with him. There are much better practices out there. Life is too short to put up with this sort of treatment.

Meant to write this a while ago, but went to him because he was close by. Legit SO rude. Cut me off…read morea few times and when I asked for paper towels after washing my hands in the office, he scoffed and angrily left the room to get me some. This was during the HEIGHT of the pandemic. His mask kept falling and he kept adjusting it but it made me uncomfortable especially because he was close to my FACE for the exam...! At the front desk when I was leaving, I started to cry and told them I wouldn't be coming back because he made me feel so bad. The business manager called me later that day and said she'd help me get another sort of exam for free because "Dr. Margolis kind of has a bad reputation around here." (No kidding!) Dr. Margolis called me later to apologize (!) and said he threw away his Under Armour mask that kept falling. Later saw him at the Lone Tree library with the SAME MASK. Wow. What a guy.