Absolutely thrilled with the entire experience. From the first initial phone consult, to in person…read morecheck up - super kind and smart staff. They DO make you feel you are in the best hands possible. Procedure day was a BREEZE! Kindest staff ever, so comforting you can't even be anxious if ya wanted to. I can SEE WITHOUT MY GLASSES! Easiest procedure ever, hands down this is the place to do it!

I had LASIK done at Dishler in April 2024, and it has been one of the most disappointing medical…read moreexperiences I've ever had. After paying $4,500 for a surgery that was supposed to correct my vision, I am left with worse eyesight than before. After the first surgery, my prescription was incorrect, and I was told I'd need to wait six months for a follow-up surgery on one eye. During that entire waiting period, my vision was extremely uneven and blurry. I was traveling overseas during much of that time, and it was very difficult and uncomfortable trying to function day-to-day without being able to see clearly. What made it even more frustrating was that I was not offered any temporary solution to help me see better while I waited. When I finally had the second surgery, I hoped things would improve. Unfortunately, my eyesight is still not good. I never had a problem with close-up vision before LASIK, but now I need reading glasses at all times just to see up close -- and my distance vision is still not clear. At my most recent appointment, I was simply handed a prescription for glasses. To be told that after paying $4,500 for LASIK, I should now spend more money on glasses to fix what the surgery was supposed to do, feels unacceptable. I regret having LASIK done here and wish I had gone elsewhere. I would not recommend this clinic to anyone considering LASIK.

Madison Street Surgery Center ordered twice the amount of eye drops that were required at $35 a…read morebottle.! I had only one eye procedure and needed only 14 drops and yet they ordered me two bottles. One remains unopened. I have placed three calls to obtain a refund for the unused bottle and no one has even bothered to return my call! They also place their Patients at unneeded risk. They start the appointments at 6:30 a.m. and yet the office building doesn't even open until 7:00 a.m. There is no apparent Security and parking in a virtually empty garage and standing in the front of the building waiting for someone to come down and let you in is simply asking the Patient assume their risk! All of this, in light of a $550 expense for a five minute procedure tends to question if they are Patient Centric.

Review #2. This recommendation took 30~40% quality of life away from me. Imagine living without…read moreeyes. Or focus. I want something I can never have back.

I had my LASIK performed by 20/20 more than 15 years ago. I recently noticed some decline in my…read morevision and decided that I would look into whether a correction would be recommended. Back when I originally worked with them, they offered a lifetime correction. The nurse and the surgeon were both very friendly and helpful. They checked my vision and eye health and clearly laid out my options and their recommendation. Ultimately, I decided against a second correction at this time. But after this return visit after 15 years, I am still confident that I made the right decision by going to 20/20 Institute all those years ago.

Sorry, long but thorough review below: My husband and I had…read moreour Lasik procedure done here on 10/17 and I have to say it was a phenomenal experience. The entire staff here is amazing and extremely nice. We have worn glasses for years and were just over them so we decided to go for it and 20/20 had the best reviews on both Google and Yelp. Like I said the staff in it's entirety from the doctor's to the check in desk and the folks on the phones are all amazing! They definitely know their stuff and information. They are extremely thorough when going through every step you will have done. Beginning to End; The eye exam they will do regardless of if you just had one a month ago to make sure it's perfect and they do all the tests you would at your normal eye doctor. After that they'll let you know if you're a good candidate or not and go forward with scheduling your procedure and your follow up visits! Procedure day you'll get there get your payment set up and they offer financing which is amazing! Then once that is squared away you'll get taken back and go over everything and get your take home bags with your antibiotic drops and eyedrops for afterwards. They will give you the "Valium" (not sure the actual name) to help you keep calm during the procedure and will let that take effect for 20 minutes then bring you into the procedure room and start the procedure. The procedure itself literally took maybe 9 minutes and really isn't painful but they aren't kidding when they warn you about the pressure pushing on your eye during the flap cutting phase but it lasted maybe 30 seconds if that. The nurses in the room with you are AMAZINGLY AMAZING and help you stay calm and let you squeeze a stress ball or their hands. I loved them for giving me their hands because I damn near had a panic attack when my second eye was done. Once I was done they sat me up and we were quickly checked by the doctor looking in my eyes to make sure everything looked good and we went home with our ride. We got home and went to sleep for probably 4 hours then woke up and took the extra sleeping aid they gave us to sleep the rest of the night. Woke up the following day AND I COULD SEE CLEARLY!!! I literally had 20/20 vision the day after! It truly is an amazing procedure and I am so happy we did it. It is worth the money and insurance took a good chunk off surprisingly. I am constantly looking for my glasses and trying to push them up even though I'm not wearing any LOL. DON'T HESITATE!!! COME HERE FOR LASIK!!

I had the RLE surgery and it went great. I had a very high prescription and this is a life…read more changing event.

I went here and everything went perfectly, I was blind and know i can see everything, best place in…read moreDenver

Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

Fairly unfriendly environment. Eye Doctor spent less time looking at my eyes than the assistant. I…read morewas told I could fill my script onsite, but when I went over to the glasses area, I looked for about 20minutes and not one person asked me if I needed help. I left and took my script to Lenscrafters

I scheduled an appointment for my annual eye exam so I could renew my driver's license. At that…read morevisit, several eye tests were performed, and I was asked to return to see another doctor. I returned 15 days later for the follow‑up appointment. When I received my bill, I discovered that the charges were submitted as medical rather than through my VSP vision insurance, even though the initial visit was intended to be a routine annual exam that should have been fully covered. During the second appointment, the same tests were repeated, and I was charged for them again. I have been attempting to resolve this billing issue for over nine months without success. The office has repeatedly stated that because a doctor spoke with me, the visits must be billed as medical. I requested that they review or locate the recorded call from when I made the original appointment, which would confirm the visit was scheduled as an annual exam, but they were unable to provide it. Ultimately, I was told that I am responsible for the charges. Based on my experience, I find their billing practices concerning and would not recommend this facility to others.

I had an eye doctor appointment today, and this was my second visit to Modern Eyes Centennial--once…read moreagain, it was a phenomenal experience. I know how hard it can be to find a truly great eye doctor, and this place exceeds expectations. From start to finish, everything was seamless: fast service, no lines, an easy check-in process, and very up-to-date equipment. The appointment itself was extremely informative and educational, with a true one-on-one consultation. Dr. Sturdy, O.D. took the time to sit with me and explain everything thoroughly. He offered helpful suggestions and shared informative facts without ever making me feel rushed. At many other offices, you're in and out quickly--but not here. They genuinely care about their patients. The staff was equally impressive--friendly, knowledgeable, fast, and professional. I especially want to recognize Lily at the front desk. She went above and beyond by clearly explaining my insurance plan, what was covered, and how I could maximize my benefits. Lily is the epitome of excellent customer service and patient care. If you don't currently have an eye doctor, or you're looking for a new one, I highly recommend giving Modern Eyes Centennial a call and scheduling an appointment. You won't be disappointed.

I had such a great experience at this practice. The staff was friendly, warm, and was able to…read morequickly schedule me for a same-day appointment. Dr. Sturdy was very helpful and listened carefully to my specific concerns. He patiently answered all my questions and promptly called me back to follow up about an option from another doctor. I would very much recommend Modern Eyes - Centennial!

Always top notch and personalized service. My eyes are always happy after a visit! Dr. Stephens is…read morevery thorough and goes the extra mile to make sure my prescription is spot on.

The team at United Eye Centers are truly top rate! I felt very welcomed by the staff, that my eye…read morehealth head important to them, and that I would be receiving high quality care. I will only trust this team with my all my eye care needs.

It runs like a 1970s poorly managed small business. Icon Eyecare is a top heavy organization with…read morean inexperienced management team whereas technology is an afterthought. Unfortunately, Icon Eyecare's onboarding/training has been the least effective onboarding implementation I have ever encountered. Delays and gaps in communication during the interview and onboarding process whereas a week or more went by where I heard from no-one. The employee introduction that was sent out to introduce me to the staff wasn't about me but rather another employee. The Peter Principle appears to be in full effect at ICON Eyecare, with individuals placed in leadership roles without the requisite competencies to effectively manage teams, processes, or organizational growth. Turnover is rampant. Advancement within the organization appears to be heavily influenced by personal relationships with leadership, specifically Dr. Xxx, rather than performance-based criteria and historical data. Additionally, it was verbally shared with me by a middle manager that long-term professional success is closely tied to one's relationship with Dr. Xxx, and I opine that negatively impacts role stability and retention. Employment at Icon Eyecare hosts a very poor culture in that it is highly cliquish and gossipy, with inclusion and influence concentrated within particular groups. The mileage reimbursement rate is significantly below industry standards. 27 cents a mile will not cover wear and tear on your vehicle. With that, there is also criteria that must be met on the year and value of the car you drive in the field for Icon Eyecare. I was given instruction from my supervisor to stop driving when I hit my maximum mileage payout as the reimbursement rate was capped and I wasn't getting paid for the additional miles driven. Leadership practices at the middle-management level tend to lean toward a command-and-control (yelling and name calling included) approach, which impedes engagement, trust, and performance. It has been noted that techs do not need experience to work at Icon Eyecare as Icon will train them. The employees receive training and then leave the organization and take their new skill set where they are paid a fair wage and are respected. As a member of the growth team, I was disappointed to learn that my business cards as well as my supervisor's business cards contained an incorrect phone number for approximately eight months which directly impeded outreach and effectiveness. It is important to note that there appears to be a tight budget in that I was unable to receive current collateral to promote the business despite multiple requests. Once received the newly ordered referral forms, I realized I was provided the incorrect collateral, again, by my supervisor. The organization's extreme risk aversion to the Kickback Law compliance materially limits what a physician representative can reasonably and effectively do in the field and middle management doesn't understand the law whereas poor direction was given and a violation occurred. Organizational changes occur frequently and rapidly, often without soliciting input from those most affected, which can disrupt workflows and reduce engagement. Employees who raise concerns about ineffective policies and procedures appear to face adverse consequences from coworkers and leadership, which discourages constructive feedback and continuous improvement. In the eight months of my employment, I observed two CEOs and a Director leave the organization, all of whom appeared to be pushed out by a cliquish leadership team. This high-level turnover raises concerns about organizational stability and leadership effectiveness. Rather than investing in existing employees and internal capabilities i.e., CRM for the growth team or for an iPad in the field, the organization opted to acquire a competitor. Given existing operational challenges, this decision raises questions about capacity, strategic priorities, and oversight. My advice to future employees is to ensure that all employment-related agreements, job descriptions, and offers are documented in writing, signed by both parties and dated. In my experience, within just three months, I went from being offered a company vehicle to being offered a $1,200 monthly stipend instead, and ultimately was required to use my personal vehicle in conjunction with a mileage tracking platform and being reimbursed at .27 cents per mile. The absence of a job description and organizational chart limited clarity around responsibilities, decision-making authority, and team structure, which can affect onboarding, performance expectations, and overall operational efficiency. There appears to be limited responsiveness from senior leadership to emails from staff, which can hinder collaboration, timely problem-solving, and employee engagement.

Please come here if you want to wait over 2 hours for scheduled appointment. It will give you time…read moreto watch the employees play on their phones!! Don't worry...they won't bother you with communication.

I went to see dr.Kouyoumdjian for an eye procedure. I could see fairly well prior to seeing him…read more He put in two stitches to secure a lens that had moved from a prior doctor. After removing the eye patch the next day my vision was terrible. My pupil was and is permanently dilated due to his error. He told me I had an eye stroke but two other eye doctors said his surgery was incorrect and the stitches were not done right. So now I have unbearable glare every moment of my waking life with no solution. He also tried to double bill me. I would not recommend this doctor

MY POV: This doctor only wants older patients who need surgery, he's into the big bucks. He will…read moretake your Medicare money (or other insurance) and could do damage to you as he is not as competent as he should be as a surgeon. He vacillates from pretending to care to being extremely condescending. This depends on whether he thinks you are easy money. It's hard to believe that someone who has been practicing for almost 30 years could get away with his tactics but then again there are doctors and nurses who have gotten away with intentionally killing patients. This doctor seems to be about money, not harm but then again, he has done harm (inadvertent and unskilled or somewhat intentional, I cannot say for sure). Forced to give 1 star.