Excellent, fast, and professional service. I came in with what my IT dept. had identified as a…read morehardware issue that would run around 300-400 dollars to repair. PC Mart knew it was actually a software issue, then promptly fixed it even with the Thanksgiving holiday; and all for only $135. Best Buy and other shops in the area informed me that they do not do on-site repairs, most would have to send the laptop out or wait to order parts. I got my laptop back within 1 business day. On-site repairs are paramount to the professionals who rely on their devices constantly.

They raised a OC containing 250 desperately needed email addresses from the dead. They can likely…read morekeep your pc running when Win11 comes for a whole lot less and NO crapware! I've been doing business with Andy (and his magician-like) tech for 10 years. Unless you're prepared to leap into Apple at hear knows what cost, just turn your PC over to Andy. It's amazing what this small business can do. And oh yea, you're helping a small business stay at Ogden and 59 so they're there when you need help. Also Very reasonable prices if you want used stuff. I just have them remake my PC every few years and not only saved a boat-load, but no "GEEK SQUAD" bs.

Emailed company and never got return call or email. Called again in a few days and finally…read moreanswered. Owner said he didn't get email. Talked and made appt for him to pick up. Gave him all info and phone numbers. He never showed up to pick up and never called. After twice not calling again. Apparently he is not interested in the business.

Surprised to see all the negative comments. I have had Gigabyte build a gaming computer for my son…read morelast year, great performance and customer service! Sure they are a little unorthodox, and speak their minds...but in todays world its a breath of fresh air. Will be doing business with them again.

Seemed pretty quiet the day I visited. I haven't been in store in a while and there's considerably…read moreless traffic and product s on the shelf. So I wasn't surprised when they did not have the PS5 game I was seeking. In their defense, I was told it was a new release and sold out everywhere. The store employee that eventually assisted me was very helpful & informative.

We got an insignia tv (their brand) 13 months ago. A manufacturing issue just came up and they want…read moreto charge more than 1/2 the tv cost to come look and repair, extra cost for parts! Yah, we get it we didn't buy the extended warranty but a brand YOU make and no discount or help- very very disappointed. Barely a year old and they don't care. Best Buy was our go-to for TVs. Not anymore. Very sad they wouldn't support even when it's a tv they made and a manufacturing error.

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Every single interaction I've had with Micro Center in the past 20+ years has been nothing short of…read moreexcellent! I'm going out of my way this moment to write this review after just receiving an email update from Micro Center about an order I placed last night on 12/15/25 for an i5-14600K. Well... a problem arose with the order, and I don't want to say how Micro Center compensated me with their error, and put them in a position to do this for everyone... so I will just extend Micro Center an immense amount of sincere gratitude, and recommend everyone go out of their way to become a regular customer at Micro Center in Westmont, IL, instead of buying computer parts online... because believe me... being a long standing customer at this store will certainly pay off one day. Plus... all of us computer enthusiasts need to keep the last remaining true computer retail store in business...

Needed ethernet cables and a few splitters for a camera system. I walk in here, and they only had…read morecertain lengths of cable, none of which would fit my needs. So I start looking around for someone to help me. 5 min passed and not one employee was available to help. Not one. So I decided I'll go find the splitters in the meantime, found one that I needed but other one was evading me. This time I go around the store looking for someone to help me out. Finally gave up and asked an employee to help me out after they finished with their current customer. The kid wasnt even looking in my direction just nodded his head. I had every single item i needed in my Amazon cart, but I still chose to drive here to give them my business. A few minutes of waiting, I just put back whatever I picked up and left. Ordered it on Amazon instead right there in the store. Employees here don't want to help, you can walk miles in that store before anyone will even bat an eye. I don't recommend this place at all. Far from what it used to be.

It's easy to make an appointment online. Just make sure you are on time for your appointment. The…read moretech does try and help. Went in because password wasn't working and I needed a reset. Apple required them to make me wait a certain amount of time for security which was fine. But when asking backup questions about using an external hard drive for a Mac and a windows device was told I needed to get a large drive and then have something to keep the windows data and Mac data separate. Not true. They can both be stored on the same device without the added expense of adding anything. They do offer classes here to help you learn how to use your device. They are free. Staff is friendly. If you have a device and have someone with you that doesn't have an apple device, they will loan one to that person to use for the class.

Apple Store of Naperville is my usual go-to location for Apple needs. While I don't have any issues…read morewith theft thru mail... I prefer to pick up my items at the store directly. Due to being in Naperville, and the only one in the near vicinity... this location is always almost busy. Luckily, there are two parking garages within a two blocks of this store. Today, I decided to buy some AirPod Pros the day after the new iPhone 17 was released. That in inside was a very big mistake because there was a huge line for pick up orders. I arrived about an hour before the location opened. And there was a big line outside. The person at the door asked what we were looking for, and I told her that I was here to pick up an order. She pointed to the line and I was there waiting. The staff here was very good about making sure people were in the correct line. Every few minutes, someone would come out and ask each other to confirm they were here to pick up an item. Eventually...that question did become "anyone here for AirPods". I happily replied, with enthusiasm "Yes!!!". And we were pushed inside the store. Once we got inside..we had another mini line. However, luckily, they changed their mind and someone scanned my QR code and I got my item only a few minutes later. Overall, while this location is always busy... it is also always clean and I do feel safe. Sometimes, we have armed guards nearby too. I wish there was an Apple Store more west (aka: closer to my house), but until then...I will continue to visit this location.

Thank you, Jay, for your expert guidance in helping me choose a computer (Lenovo Thinkpad) and all…read morethe work you did to configure it for me. I also appreciated your post-sale guidance and follow-up regarding data transfer (from old laptop to new laptop). I'm happy to have met you and feel very good about the sale and having purchased from you. I especially appreciated you removing all the junk that companies load to laptops before delivery. I recommend you and your company w/neither hesitation nor reservation. Thanks and regards, Patrick Shaughnessy, Chicago, IL

Jay is a top quality technician. I am very confident in his…read moreabilities. He has built several machines for me that have lasted longer than brand name computers. He is highly recommended for sales and service of pc towers and laptops.

This place is awesome , great prices on laptops and phones, easy to communicate and service was top…read morenotch ! Highly recommended!

The are knowledgeable and fair . A great place to go to get a previously owned laptop.read more

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !

We are very satisfied with the service and price we received from Bob. He fixed the problem we…read morewere having. It was my son's computer so I can't speak to what the actual problem was. Bob demoed the change that he made before my husband paid and took our computer back home.

I don't think it is possible to find a better business to repair anything computer related. This…read moregentleman is professional, gives practical advice and takes the time to show you what is needed. He won't try to sell you materials you don't need or overcharge for whatever services are needed. The prices are listed in full view. He is also so efficient. I brought my computer in because it was barely breathing, thinking it probably was doomed. He assured me that everything was fixable , showed me all that needed to be done at a very reasonable price . On top if that , my computer was ready in a very short time, not days later.As a customer , I don't believe a person will find a better experience than right here in this little shop on Roosevelt Road.