Emailed company and never got return call or email. Called again in a few days and finally…read moreanswered. Owner said he didn't get email. Talked and made appt for him to pick up. Gave him all info and phone numbers. He never showed up to pick up and never called. After twice not calling again. Apparently he is not interested in the business.

Surprised to see all the negative comments. I have had Gigabyte build a gaming computer for my son…read morelast year, great performance and customer service! Sure they are a little unorthodox, and speak their minds...but in todays world its a breath of fresh air. Will be doing business with them again.

Seemed pretty quiet the day I visited. I haven't been in store in a while and there's considerably…read moreless traffic and product s on the shelf. So I wasn't surprised when they did not have the PS5 game I was seeking. In their defense, I was told it was a new release and sold out everywhere. The store employee that eventually assisted me was very helpful & informative.

We got an insignia tv (their brand) 13 months ago. A manufacturing issue just came up and they want…read moreto charge more than 1/2 the tv cost to come look and repair, extra cost for parts! Yah, we get it we didn't buy the extended warranty but a brand YOU make and no discount or help- very very disappointed. Barely a year old and they don't care. Best Buy was our go-to for TVs. Not anymore. Very sad they wouldn't support even when it's a tv they made and a manufacturing error.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

I lived in Dallas for 40 years & there is a MicroCenter location there so when I moved to DG &…read morelearned there was a location close to DG, I was eager to go shopping! Pleasantly, I discovered that both of the locations have their department & product placements in the same formation so if you're a MicroCenter regular, you'll appreciate this. I am & have always been someone who prefers, when I am shopping for electronics, to have the assistance of a Pro from the start because I hate wasting my time & would grow to be FRUSTRATED to learn that items I THOUGHT were an ideal pick​, turned out not to be so I appreciated ​being approached without hesitation. Due to my TBI, I have difficulty remembering the details of key points of a conversation unless I'm able to connect a descriptive keyword to a word/term I'm wanting to remember long-term. That being said, I cannot recall the associate's name who helped me, but I THINK he was wearing glasses. I know that's not much help, but it is something! All in all, this was an enjoyable shopping experience! I want to say that I cannot find a phone # for them online... through Google Maps, reviews, or Yelp & I know that this simple fact will make a person feel sketchy about doing business with them, but don't let this phase you. Why? Think of it this way... if they put out their phone, HUNDREDS of people will call every day asking technical questions or about inventory availability, & that will require an employee to be dedicated to working the phones & businesses don't want that!

I'll just begin by saying I worked in the retail industry for over 45 years before retiring last…read moreJanuary. So, I have a unique perspective on the customer experience and what it takes for a business to provide consistent excellence in service. The Microcenter store in Westmont is beyond exceptional! The commitment showed by the staff to treat their guests well goes far beyond most typical retail locations. I visit often and feel so valued as a customer. Having been in the industry for so long, most in multi store management, I observe different aspects of the experience when I'm personally shopping stores. And at Micro Center Westmont, I observe a clean, well-organized store with friendly, helpful and knowledgeable team members who have a genuine interest in ensuring their guests are treated well. Far too many positive personal examples from my many visits to share, but the consistency is truly admirable. Now do they occasionally make a mistake or does something not go as planned? Of course! If it didn't they wouldn't be human beings as we all make mistakes, right? But I am so impressed with how hard the team works to correct those issues, big or small. The prices are fair, the price matching policy is very good and the return policies are exceptional. Micro Center is ALWAYS my first choice for tech and it's due mainly to the dedicated staff at the store who go above and beyond. If you've never been to a Micro Center, I'd highly suggest the Westmont location. Like me, you'll probably become a customer for life!

This Apple Store had a nice layout. It looked like they had a lot of staff. I appreciated that it…read morewas in/near downtown Naperville, but I was still able to park close to the store entrance. I thought they had a great location. It looked like they had a lot of great Apple products too.

Apple Store of Naperville is my usual go-to location for Apple needs. While I don't have any issues…read morewith theft thru mail... I prefer to pick up my items at the store directly. Due to being in Naperville, and the only one in the near vicinity... this location is always almost busy. Luckily, there are two parking garages within a two blocks of this store. Today, I decided to buy some AirPod Pros the day after the new iPhone 17 was released. That in inside was a very big mistake because there was a huge line for pick up orders. I arrived about an hour before the location opened. And there was a big line outside. The person at the door asked what we were looking for, and I told her that I was here to pick up an order. She pointed to the line and I was there waiting. The staff here was very good about making sure people were in the correct line. Every few minutes, someone would come out and ask each other to confirm they were here to pick up an item. Eventually...that question did become "anyone here for AirPods". I happily replied, with enthusiasm "Yes!!!". And we were pushed inside the store. Once we got inside..we had another mini line. However, luckily, they changed their mind and someone scanned my QR code and I got my item only a few minutes later. Overall, while this location is always busy... it is also always clean and I do feel safe. Sometimes, we have armed guards nearby too. I wish there was an Apple Store more west (aka: closer to my house), but until then...I will continue to visit this location.

Thank you, Jay, for your expert guidance in helping me choose a computer (Lenovo Thinkpad) and all…read morethe work you did to configure it for me. I also appreciated your post-sale guidance and follow-up regarding data transfer (from old laptop to new laptop). I'm happy to have met you and feel very good about the sale and having purchased from you. I especially appreciated you removing all the junk that companies load to laptops before delivery. I recommend you and your company w/neither hesitation nor reservation. Thanks and regards, Patrick Shaughnessy, Chicago, IL

Jay is a top quality technician. I am very confident in his…read moreabilities. He has built several machines for me that have lasted longer than brand name computers. He is highly recommended for sales and service of pc towers and laptops.

This place is awesome , great prices on laptops and phones, easy to communicate and service was top…read morenotch ! Highly recommended!

The are knowledgeable and fair . A great place to go to get a previously owned laptop.read more

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !