I stopped in over the weekend for some small electronics parts and really enjoyed the big guy there…read morewho was so friendly and helpful - nice style of customer service.

We bought an LG smart tv from Olmstead's last year. Starting with the selection in the store we…read morereceived excellent advice on making the proper choice. Gene Olmstead and his helper installed it and gave us a tutorial on using the various features. We absolutely love the tv. This year we added an LG sound bar because of the open layout of our home. Again, Gene installed it for us. Will always use local businesses and especially this one because have been familiar with this since it has been a family business for so long. Our family owned a restaurant right next door to them and even way back then they had an excellent reputation.

Very satisfied with my new Samsung Smart TV! The owner handled my sale and was here for the…read moreinstall. I did need. Some education on the technology before I made my purchase and it was nice to have it from someone with years of knowledge! They installed it on my existing mount, which saved me over $140! Set up and delivery was only $100, much less than big box stores. I agree with the other review- good service from a small business!

If I could do a negative star review for this store and T-mobile as a whole I most certainly would…read more I went in here to buy a new iphone for myself and bought one for my son as well. I was assured that I did not have to change my phone service to receive the back to school promo for my sons phone. I asked multiple times to be sure and was assured that I would automatically get this phone for $99. Well of course I got the 1st bill and I did not receive the credit. I went into the store and he actually did own up to it and assured me it was now taken care of. I get my next bill and of course it still wasn't taken care of. I called the 800 and was told there was no record of it being handled. I then called again to speak to a manager and he tells me "well that's just too bad because I didn't witness the conversation and neither one of my encounters was documented and he would not fix it. I will NEVER do business with this company again. I will pay off these phones and get as far away from T-mobile as possible. Thank God I did not go in this coming weekend and get the 3 new phones that I was planning on buying. They lost a lot of money for having such horrible customer service. Clearly they do not care at all about their customers or holding their employees accountable for what they tell customers. I had a horrible experience at another store 2 years ago and decided to give this store a shot. I sure wish I didn't. Obviously they are all the same.

One of the best customer service I experienced in a while. The representative new exactly what was…read morethe issue with my phone and they helped me understand the problem and how to fix it if I needed it at a later time. I couldn't be more happy with the representative that helped me.

I haven't been to Best Buy in yrs, but my (now 13 yr old) daughter told me she wanted a large…read morecomputer monitor for her bday. I assumed she wanted a docking station for her Mac and a larger desktop monitor. But when I got to BB, she further explained that she actually wanted a PC desktop for gaming. I felt a little blindsided. I thought I was spending $500 and suddenly I'm looking at 2k setups. Without any warning or time to research. Ramy was soooo helpful. For a high school kid, he most definitely understood his stuff and was very good at explaining computers in a way I understood without it in any way sounding condescending. I know zero about gaming computers, but I never felt dumb because of it. I'd wished I had my gamer college aged son there, but Ramy made his help and presence unnecessary. I never felt any pressure to spend more than I wanted. Or buy more computer than she needed. He was very helpful in showing us a range of options at different price points and explained each of their pros and cons. I also really appreciated that even though she's only 13 and in junior high, he involved her in the conversation. He asked her questions and educated her on what she needed. He didn't just ignore her because she's a kid. I sure hope I won't be back here again, buying an expensive setup, but I'd hope he's working there should I be in that situation again

Wish I could put ZERO!! Absolute WORST experience EVER! AT THIS LOCATION!!! Purchased an OPEN BOX…read moreEXCELLENT condition TV 1st - DROVE AN HR AWAY FOR PU & waited OVER 1.5 HR for them to NOT be able to find the tv ! 2nd - gave us a TV in bubble wrap with NO tv stand legs - no remote- then with no back cover. Guy stated he had to wrap the tv up himself bc it wasn't ready. *red flag* - this does not sound like an excellent condition tv 3rd - went back to complain and speak with a manager now. She acted very friendly and gave a little refund back for the missing parts and a "free" 30 dollar gift card . And I say this bc it most definitely was NOT , free ! 4th!!!!- when unwrapping , I noticed some scratches/dents & when plugged in , whole thing was broken. Trash asf! 5th!!!!!- went to exchange it at a closer loc and was told I had to pay the difference for the new condition priced tv. decided to return it and this is when I realized I was scammed out of that $30 "free" GC. My original amount paid , and refunds, do not match the original price I paid. I am short $30. & the gas used !

sales person was friendly and very helpful. Got the appliances that I needed and did not need to…read morekeep shopping. Delivery was great. I asked the delivery guys if they can put it in my dining room a few stairs up and they didn't mind. I really appreciate the effort they did. Thank you for that.

Benjamin Felch was awesome!…read more Very helpful and very knowledgeable Will definitely do business again! A+

Have never messed up My car audio. When i was a teenager i…read moretook my 2016 ford focus in for full swaps of my speakers and a powerful subwoofer. They gave me my stick ones back. I also took my old truck there about a year ago and they installed the sub I brought with the amp they supplied, and it worked flawlessly with a bass control right by my stereo. Will soon be bringing in my 23' escape for speaker upgrades also adding 2 tweeters in the back.

Installed a car stereo system and also helped to install a car navigation system for me…read more Great installation guy!

I loose working with deluxe. They are honest, knowledgeable and have great taste for Thayer and…read moresound equipment. I can always expect great prices and great products. I've been working with them for 10 years and referred many friends over to them.

Jason and his team are great - super knowledgeable and excellent customer service. If you're…read morelooking for a company to handle your home audio and video needs, this is your place.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all…read moretypes of listeners.

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!