They raised a OC containing 250 desperately needed email addresses from the dead. They can likely…read morekeep your pc running when Win11 comes for a whole lot less and NO crapware! I've been doing business with Andy (and his magician-like) tech for 10 years. Unless you're prepared to leap into Apple at hear knows what cost, just turn your PC over to Andy. It's amazing what this small business can do. And oh yea, you're helping a small business stay at Ogden and 59 so they're there when you need help. Also Very reasonable prices if you want used stuff. I just have them remake my PC every few years and not only saved a boat-load, but no "GEEK SQUAD" bs.

Fixed the screen on our laptop! Looks brand new! Great service and people! Super happy...none of…read morethe other tech places could help.

If you own a business don't buy a new desktop computer off the shelf. It may be way more than you…read moreneed in some areas and insufficient for your needs in others. Contact David Wong, at TriCom Computers. He will customize a new computer that fits your business needs. Then he will transfer your files, making sure to not transfer garbage from your old unit. David is on the east side of 800 Ogden facing Elm St. in Downers Grove (phone first 630-515-9888). He is recommended by many including Downers Grove scientist: Mel Gehrs. Mel has a separate central air unit just for his business computer room in his home.

Roger and David are the best...I have been dealing with them for about 8 years...they repaired my…read moresystems at my restaurant and have dealt with all my recording studios computer needs...they have also built and rebuilt computers for me as well....service service service...they truly believe in that!!! And, their prices are more than fair!!!!

Mr. Kim knew exactly what was wrong with my notebook pc and promptly fixed it for a fair price ,…read moreand quickly. I recommend this store and the owner Mr Kim. You can thank me later.

Fantastic service and communication. Apex knows their stuff and is a great value when it come to pc…read morerepair.

DPC Computer Repair will always be my go to business to care for my computer. My computer was kind…read moreof chugging along and when I ran a scan , it turned out I needed a new battery. I brought the computer to Best Buy and I have to say the gentleman there was very helpful. He explained that I would have to purchase my battery since Best Buy didn't carry it . But once I had it , they would be happy to install the battery.....if I leave it there for 3 days. I am not willing to install it myself but when it arrived , I realized I did not feel comfortable leaving my computer there for that long. So , I searched for an alternative. I noticed that DPC had very high ratings so I took a chance , called and asked if I could get this done within one day. Yes, was the answer , as long as I brought it in the morning. So, I did. Just after opening, I arrived with "the patient" and the battery. The gentleman there told me to stay there and wait because it could be done very quickly. Excellent ! And it was done in less than 1/2 hour, for a very reasonable price . I didn't have to leave it for 3 days. (for a battery?) Sorry Best Buy. If repairs arise again, I know where I will go from now on.

I had reached my wits end with my custom PC build. I could not get the PC to work despite my…read moretrying & retrying to get all the connections right. I took it to DPC after driving by the store and then looking at the reviews. Adam was great when we first spoke over the phone and so I brought it in to the shop. He was able to figure out what was wrong quickly. The best part was he kept me updated all along the way, even if just to say he wasn't able to get to it the day I dropped it off. Such a rare thing to overcommunicate. Will definitely be taking my PC's to DPC when I need help!!

After reading these reviews it is apparent that this company ran by Larry does not require anything…read moremore. That said, here is another. One brush with this company has warranted a huge thank you. Not only did this company have the supplies needed on hand, but they also went out of their way to ensure fast, above expectations service. We will go out of our way to seek out this company again.

I had a banking experience with Larry a few years ago so when my Lightroom Master Catalogue and…read morePhoto Library were destroyed by a puppy chewing on an external. , I was hopeful. Larry did not disappoint, He recovered files and cleaned up some of the mess I had gotten myself into, Very personable and thorough. He put in a lot of time and I feel valued as a customer. I will keep going back.

There is one serious problem with the standard 5-point rating scale, and My Computer Guy is a…read moreperfect example of the problem. He deserves at least 7 stars, maybe eight! He is professional. He is friendly. HE is VERY knowledgable. He removed the center monitor from my three screen set up. He replaced it with a new top of the line Lenovo with windows 11, a built in webcam, etc. He loaded Windows 11, reconfigures the three monitor setup. He cheked it all out to ensure everything was working perfectly. We said goodbye and he went his way. Then...the next day he sent me an eMail just to confirm that everything was still working 100%--(which is was, and still is). Whenever I need onsite tech services I never consider calling anyone other than My Computer Guy. Doesn't that sound like a seven on the five-point scale? Yeah, I thought so too.

After about 5 years of living in a Lennar-built "smart house", I was finally done with what they…read moredid to make it start. I learned that my internet comes in from the outside, to my router, to a switch, and then to the access points throughout the house. This is the setup for businesses, colleges, etc, and not really for the home users (which must be why Lennar changed to a different setup now). For the most part, it would work seamlessly, however, once every few months, something would go wrong and it would take me a day or two (of luck) to get it running away. I was sick of it and wanted a system more like a home user even if that meant a downgrade with how it worked. I contacted My Computer Guy for an SOS, and he replied immediately. He asked for more details about what I could let me know and we made an appointment a few days later due to my schedule. On the day of, My Computer Guy showed up and was very polite, proper, and professional. Also, ironically, my internet/wifi died after our initial conversation. If Tom had one goal, it was to, at least, get my wifi back. Happy wifi, happy wife, and then I have a happy life. We both headed to the basement so he could troubleshoot the issues. To me, it was just a bunch of wires connecting somewhere, someplace. He figured it out right away and started to troubleshoot the system. He would share some tips to improve my wifi/internet. After about 30 minutes, give or take, he found the problem, fixed the problem, and helped me install a normal user-friendly wifi system. Also, he gave me some recommendations to improve the overall system and helped me set it up. Overall, I would rate this business an A+. Friendly, professional, prompt, and very knowledgeable. Will continue to contact in the future for other IT-related issues and more.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

The guy just hung up on me when I was trying to get some sort of guidance as to weather or not the…read moretype of repair I was looking for was likely to be worth doing. LED backlight replacement in my case. Very unprofessional.

Of all the times to need a TV repaired...in the middle of this Coronavirus!!! I couldn't seem to…read morefind anyone that was doing in-home repairs. Finally, I found Audio Video Max. I spoke with Ishaq. What a nice gentleman!! He came the same day I called and within two hours. He was very efficient and his prices are so reasonable. I HIGHLY recommend this company. Our subdivision has a vendors list, and I am definitely recommending Audio Video Max and Ishaq. Please give them your business. You won't be sorry. Thanks again for a job well done!!!