I'm so grateful for how friendly everyone is at this shop. I have a young corgi puppy and there were a few times I had to leave my apartment and due to the current health climate and the puppy not being fully vaccinated we were stuck in my car driving around Austin. Rushing out of my home I forgot the puppy's treats and bully stick. Luckily I was able to call the store and pay for a few items over the phone and pick them up via curbside and we even got a nice sample of froyo for the puppy. I'm super grateful and I am now checking if Paws on Chicon has the items I need before resorting to Chewy, Amazon or other major retailers. read more

We LOVE Paws on Chicon! Keith is the absolute best! He really really cares about all of his customers and he always remembers us when we stop by. He has also done some incredible things for our community during the COVID outbreak, including collecting dog food for shelters, masks for healthcare workers, and non-perishable food for those who needed it. Best pet store in Austin and it's LOCAL. Thanks for all that you're doing Paws on Chicon team! Best, Bennett, Gabby, Turkey, & Kobe read more

The food that we get here is great quality, all the staff are very knowledgeable about the pet food, and they deliver to the neighborhood. Our dogs and cat are very happy! read more

Best chicken in town people are friendly and the staff is great. Eat more chicken eat more chicken

Paws on Chicon is my (and my dogs) favorite local pet supply store. They have a self service bath station with the coolest shower. The shampoo and conditioner are built in to the nozzle, so you don't have to worry about scrubbing. They provide all you need. They also carry anything and everything you could possibly need. From high quality food and treats. To dental, ear and eye wipes. Also collars, lashes, bandanas, harnesses and more. I love that they carry items from local small businesses for your animals too. On top of all that, they make soft serve doggy froyo! And, Mr. Keith hand makes froyo moon pies! I couldn't recommend a better place get supplies and goodies for your pup. The staff are awesome. Go take your pup for some doggy soft serve! read more

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Just finished giving our 2 black lab mixes baths here and it was an amazing setup! We usually do the dog wash services at Healthy Pet, which is also amazing, but this is a step above. The soap dispensing system is so great, like a car wash! The ear cleaning wipes that were provided were so great I bought a pack. They also give the humans beer or wine which was a plus while waiting for a dog wash to open up. Will definitely be returning. read more

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Awesome awesome spot! The owners care so much about you and your animals experience here. We took our dogs here for the first time to use the bathing stations and it was way beyond our expectations. And then the soft serve for them after a bath is so stinking cute. We ended up walking out of there with the membership plan because we loved it so much. read more

Great locally-owned pet store! Everyone on staff is very friendly and seems to be really great with animals, unlike at bigger, national chain stores. They never hesitate to help you out with a recommendation, even Keith, the owner, when he's at the store. The staff has helped me pick out new food for my older dog, who is a super picky eater, and age-appropriate treats for my puppy. Also, they have this fresh dog froyo that my dogs absolutely love. read more

I love Paws on Chicon!! Keith and his staff always greet me like I'm a close friend, know my doggos name, food and faves. Keith is very selective in what he stocks and will always give me a couple really good reasons why he carries the brands he does. He is so knowledgeable and requires the same from his staff. My doggos love the froyo and searching for treats and I love the customer excellent customer service and free loyalty food program. He stocks local vendors when possible and champions neighborhood businesses. During the polar vortex he even opened up the store with no electricity (unable to take payments) for people who had run out of food and donated pet food, making it available at other businesses food giveaways so only one stop was necessary. If you didn't know, now you know! read more

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Paws on Chicon is everything a true pet store should be: fun, bright, kind, and filled with love. Plus, with a ride range of real pet products. Keith, the owner, is so passionate about what he does and all of the pups and parents that come through the store. They carry local brands (shop local!) and healthy alternatives to the cookie-cutter food most pet stores have. Seriously, this is the cutest, sweetest, most amazing pet store in Austin. You need to go check it out. Our sweet pups Cooper and Apollo give it their paw of approval. read more

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I recently moved to the east side--far across town from my old neighborhood dog wash. This place is walking distance from my new home and is loaded with great products. They have reasonable prices and the owner Keith takes great care of his customers. A++ service here!! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

Lauren, Sean and Keith! I was mainly with Lauren and boy is she educated! My dog Nike with be going mostly raw at the age of 15. It all made so much sense and I'm so glad they are where I'm moving to !!! Thank you all for the great customer service!!! read more

Amazing service, always welcoming, informative and put the fur babies first! Love that they encourage everyone to support other local vendors as well read more

I wish that my dogs knew how to write Yelp reviews, because they are really the ones that are benefitting from the wonderful people at Paws on Chicon. Everyone that works at the shop is friendly, knowledgeable and helpful. It is common to say in these kind of reviews that shops go above and beyond, but let me give you an example.....Our 9 year old sweet baby puppy Maggie is very picky about her bed. This past weekend her bed got ruined and we were in desperate need to replace it. I reached out to Paws at 7:01pm to see if they were open because they are just down the street from us and we have been there many times before. I was told that they closed at 7pm, but they offered to stay open for me to run up there and get a bed for Maggie so that she could sleep comfortably throughout the night. When I arrived I didn't feel rushed or like a burden, and was able to find a fantastic bed replacement. This is a local business that deserves to be reviewed and raved about because their personal attention and knowledge is not something you find at the big box stores. Go give them a try - bring your pup in for a bath and some puppy fro-yo. You and your pup will be happy you did. read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

I cannot even begin to word my appreciation and love for this shop. Ever since we wandered in one random Sunday, we have never even once thought about trying anywhere else for food, treats, and toys. Everyone who works there has an amazing energy and smile for every customer. I cannot recommend this place enough. read more

This is such a cute local pet store! I ran in for just a few potty bags but when you're a pet parent and only spend money on your dog, you obviously buy more. Paws has such great products and the staff is super knowledgeable. Everything from raw to allergy specific food is available and tons of healthy treats. If you're in the area and need dog/cat stuffs, this is your place. Plus I haven't used their shampooing station, but I will definitely be back to use it! read more

I like to shop local, and Paws on Chicon is around the corner from my house but their prices are a solid $3-5 more expensive than other local dog stores including Healthy Pet and Tomlinson's. The first time I told them they told me that they would price match it I could find the exact object online which was fair. They were out of stock in the exact item and gave me a box of free food and treats to compensate and thank me for adopting not shopping - which was SO kind. The SECOND time I went in to buy pet stain remover spray and they were charging $15 for a bottle that is $11 at healthy pet. When I told the cashier and pulled up the exact time on Healthy Pet's website she was quite rude and said that they don't price match unless I bring in the object. She was then quite rude when I decided to leave without purchasing. Nice store but not worth the unnecessary markups. read more

Dropped $1k on gear. A near $50 harness broke in normal use outside of return "policy" and the owner proceeded to blame my dog for chewing it as the cause instead of owning and fixing the situation. Tried to over argue a customer to win a power play after that. Might work in the short run but soon everything will be sold online anyway to avoid these customer service disasters. Sad. read more

We used to visit the Paws on Chicon on Chicon street, and love that there is a closer location to us on South Congress. We currently live in Kyle, TX so it makes it easier to get to the store. The variety of treats available are amazing! I feel confident I'm not giving my dogs extremely processed foods. I love the raw bar that we can fill up on. My dogs have extremely sensitive stomachs and they never have issues with the froyo or any treats from this store. They know when we get to this store, they are getting froyo. The employees and owner are so friendly and try to help as much as possible. Also, when there was actual snow in Austin, the owner was available so much to provide food for dogs since many other were closed. The location on Chicon street has a cute outside picture area, the location on south Congress has a beautiful indoor picture area. Check out Paws on Chicon ASAP! read more

Keith and his team at Paws on Chicon are very sweet. They make sure you and your furry friends are well taken care of! Also, check out Major Darling's Martingale collars at Paws on Chicon, really really love their color palette! read more

Great locally owned natural-style pet store with all kinds of good quality brands and products. Friendly knowledgeable service read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

Keith is friendly and welcoming, and his store truly carries some of the best brands of pet food, treats and gear. It's conveniently located and is already a part of the local community. We try to make it in at least a few times a month to stock up on all our dogs' needs! read more

Paws on Chicon - Nacho loves posing at his favorite local pet store. - Pet Stores Near Me - Austin, Texas

I cannot say enough good things about Paws on Chicon! The staff is incredibly friendly and knowledgeable, they have a fantastic selection of good, healthy pet food and treats, and they truly care about their customers. After my first visit I received a handwritten card in the mail thanking me for my patronage - what a nice touch! I chose Paws on Chicon because it's in my neighborhood and I wanted to support a local business, but I'll keep coming back because of the service. Keith and his team are fantastic - go check it out!! read more

My second time in this store today and both times have been excellent experiences. Great customer service, knowledge and help finding the best deals and reward programs. They really care about the pets as well as their owners. Thank you! Happy customer who will be back for years to come! read more

We were looking to switch up our dog's food routine and not 100% sure where to start. The owner explained different food within our lower price range and why quality can change how much food your dog can eat. We didn't realize how many fillers they put in dog food. We are lifetime shoppers at Paws and can't wait to see this shop grow. read more

Austin has the best pet stores! We were just in Austin for a short vacation, but I always like to stop at local pet stores when we're visiting other cities. This shop had a great selection of toys, food, and treats! The owner was very friendly and we enjoyed chatting with him about dogs, Austin, and food! They also had a cute photo set up out front that made me wish we hadn't left our pups, Nash and Zoey, hanging out at the back fo the AirBnB. Nash and Zoey loved the PB flavored froyo and the other treats we brought back for them as well! read more

First time at the store and really loved the selection and customer service. Fantastic expansion planned for mid summer. Owners support east side small business and even recommended a few places around the area like The Wheel and Sour Duck. Thanks you guys! read more

Paws on Chicon - Writing my post at The Wheel near by. - Pet Stores Near Me - Austin, Texas

My pup, Cobes, was getting pretty dirty these past few weeks. I passed by Paws on Chicon when housesitting and saw they had a self serve dog wash so I decided to bring her in! Cobes loved her bath which included a variety of different shampoos , the peanut butter fish, and I loved the complimentary sparkling water! The owner was also super sweet and nice! read more

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So glad to have Paws on Chicon in the neighborhood great selection of Austin local brands and major brands! My dog loved Keith and all of his treats. we will be back so soon! Thrilled to have an alternative to the big box pet stores around town read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

We have loved the staff and selection at Paws on Chicon. Keith and his team really care and it shows! Our pup suffers from skin allergies and the team has been really helpful in helping us select food, treats and supplements to help him feel his best. We love this shop! I even sing a little jingle " paws paws paws, paws on Chicon" every time we are headed in or drive past. read more

This place has the best customer service i've experienced with a pet store, Keith went out of his was to make sure my Husky Akira was taken care of. You can tell he cares deeply about animals and with this place being so close to home i'm going to get all my pet needs from there from now on. If you need a quick wash or supplies go here! read more

I have been to a couple of dog shop grand opening parties and just dog shop parties, but this one takes the cake! They had so many vendors out there representing their food with more info on their food. There were so many giveaways. I can't even begin to talk about all the amazing treats given in the goodie bags! I have never seen so many dog treats. The dogs were supposed to be in costumes for this event and I felt there were a good amount dressed up. It was fun seeing all the unique costumes. To remember the event, there was even a dog photographer out taking photo booth pictures. She did a great job of getting the dogs attention and even did a couple pictures with my husband and me. The actual store was set up well for the small space they have to work with. For all the people they had going through, it was still kept very clean. One of the things I really liked is above the bags of dog food, there were clear containers showing how the food looks. They went the extra mile doing that and it was definitely noticed. Altogether, we had a great time at this event and can't wait to go back and support local in the future! read more

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Holy smokes! Don't hesitate to visit this store. My favorite part aside from it being a family owned place where they make all our animals feel special, they have samples of all the dog food. what pet store does that? Paws on Chicon does. Please read my personal thank you note. This is going to win Best of Austin Pet Store. read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

After recently adopting a puppy and moving to East Austin, I decided it was time to check out a local pet store in the area. I'm very glad I decided to come to Paws on Chicon because I walked away learning a lot more than I ever expected. Keith (the owner) is very knowledgeable and up to date on research for pet nutrition. He was kind enough to take his time and show me a breakdown between various pet food brands, including their ingredients and what differentiates healthy/nutritious from unhealthy. +Great customer service +Pet-washing stations +Fro-yo machine (for dogs) While some of the goods are on the pricier side, I'd say it's worth it to shell out the few extra dollars to help support local Austin businesses who care about their customers. I'm looking forward to bringing my puppy back here to try out the fro-yo and give him a wash! read more

Love this store!! Everything is selected with the utmost integrity to keep our pups healthy! Almost all locally sourced products. So cool! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

The cutest store for all pet supplies, food and treats. Came to the grand opening and everyone was so friendly. I'll be back again and again! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

Great store with a quality selection and incredible and knowledgeable staff! They carry the highest quality brands of foods and treats for your cats and dogs! Plus toys and other pet gear too. read more

I discovered this gem of a place a few months ago. Everyone there is incredibly helpful and knowledgeable. My dogs love getting their baths, food and treats there (they get so excited to go inside). Highly recommend this place for anything dog (or cat) related. read more

Paws On Chicon is my go-to pet store! The owner Keith is super nice and helpful. They carry a great selection of food and treats, and any other necessities that my lil dog Bulleit needs. Also, they carry a lot of local Austin products which I love. If you haven't been, definitely stop in and check it out! read more

Paws on Chicon - Paws On Chicon store front. - Pet Stores Near Me - Austin, Texas

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What a gem of a store with amazing staff. I ordered online and it was filled within 10 minutes and ready for pickup! The curbside pickup option is great too and I'm just so impressed with the kind, professional, and warmness from the staff. read more