I can't say enough great things about this pet store! It's not just a place to shop--it's truly a gem in our community. The staff are always kind, knowledgeable, and willing to go above and beyond to help. The owner is such a wonderful person who genuinely cares about pets and people alike. What makes this store stand out even more is how much they give back. They're constantly supporting local animal shelters and staying involved in the community. You can feel good shopping here because your money is going right back into helping animals and the people who love them. I love supporting small businesses, and this one sets the bar high. If you want quality products, amazing service, and to support a store that truly makes a difference, this is the place to go! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

I have been coming to Paws on Chicon for a couple months now and it's my favorite place to get food and wash my dogs. I personally use the dog wash station when it's cold outside. They have a very clear process of how to use the dog wash. I believe it's 15 or 18 per dog and you have a limited amount of time. I usually take both my dogs for a wash and never use up the time. Things included in the dog wash: - private room - variety of shampoos - conditioner - towels - doggie perfume (that's what I call it haha) - ear wipes - blow dryer All products are dog friendly and very gentle on my little dogs. I also like to buy all their food from here. They have a special where you can buy the same brand for a number amount of times and then you get the 12th bag for free. I'm on my 5th bag so far so I'm looking forward to my free bag! Actually today, for purchasing the bag, I got free treats. I really like the variety of good kibble and wet food they offer. The service is beyond great. Everyone is extremely friendly. They offer you free beverages when washing your dog, offer to take your dog food to your car, and are so sweet to pets. I love it here. My dogs love it here. I will be continuing to be a customer here :) read more

Paws on Chicon - Cashier area - Pet Stores Near Me - Austin, Texas

Today's lunch break was spent at an amazing shop right in our neighborhood. Huge thanks to my sister Heather for doing a lot of research on it. It's a gay-owned pet shop where they specialize in pet nutrition. In fact one of the owners is a licensed pet nutritionist. Sir Benjamin got a cookie and bacon flavored froyo. We'll be back on the weekend for the soft serve froyo with toppings bar. #supportlocal #supportsmallbussines #lgbtqia #supportlgbtqia #adoptdontshop read more

I was visiting my daughter and took her dog for a dog wash. This was an awesome experience. Drew was very helpful, very knowledgeable, and a joy to work with. He has a great personality and is very good with animals. Give that man a raise read more

I spend way too much money here and I am here for it. Such an ample variety of treats, food, and chews for your furry baby. They also have a section for baths, super convenient. All the way in the back. My boy sometimes gets a little too excited with other dogs and they were kind enough to keep the coast clear last time I was there so my dog and I could go in the store and straight to the bath area without any doggos around. I truly appreciated that. Every time I walk in, always a friendly employee asking if I need help or if I'm looking for anything special. I mainly shop for chew bones, and treats. Mo also loves their ice cream. They offer a rewards program - buy 10 of a qualifying item and you get one for free, or something along those lines. I haven't visited the other location quite yet but it's close to my dog's daycare. read more

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My boyfriend and I stopped at Paws on Chicon today in search of some dried minnows for our dog and cat (they love this treat!). We had never been to this store before but had drive by hundreds of times. We found free street parking right in front of the store, which was super convenient. As soon as we entered, we were greeted by an employee and asked if we needed any help. After searching the aisles for a few minutes, we found the minnows we wanted, as well as a deer antler for the dog and a new toy for the cat. Everything was well-organized, so it was easy to find what we needed and wanted. As we were checking out, the nice employee helping us out signed us up for the rewards program and asked what kind of food we feed our dog and cat. We ended up chatting for a few minutes about different food options, as our animals are each about 7 months old and we are thinking about switching their food soon. The employee (I forgot his name!) was very knowledgeable and sent us home with several samples of different brands and kinds of food, including dry kibble and raw food. It was such a nice gesture and a really great shopping experience! read more

Great place for all your pet needs. Very friendly. We picked up a happy birthday treat for our grand pup

We've been to DIY dog washes all over the country, and this one's the standout. Also, our Chaco is raw fed, and PoC has a solid selection of biologically appropriate foods. This is now our one-stop solution for Austin. The dog wash operates like a DIY car wash (also a big fan) in that the shampoo or conditioner come straight out of the nozzle (see pic). This saves a lot of time spent alternating between pouring something on your friend and hosing it off. Be aware the rinse setting is pretty powerful. We opted for the leave-in conditioner; the dryer is adjustable for strength and heat settings. Big aprons keep you dry while your pal gets soaked. Staff provided a helpful tutorial, guidance to on-sale food, and general friendliness and enthusiasm. PoC is pricey, but well worth it in terms of service and selection! read more

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My pups absolutely LOOOOOVEEE the froyo Paws on Chicon makes. Favorite flavors: cheese and peanut butter. It's something they always look forward to. We thought we'd try giving their custom made cookies a try as well. The cookies are so fun and perfect for special occasions. Unfortunately, these cookies are hard as rocks and a bit pricey for the quality. Even for my husky, it was challenging, as I had to soak the cookies in order for the kids to eat them comfortably. If they offered cakes, I'd definitely reconsider giving Paws on Chicon another try for the next birthday. read more

Paws on Chicon - The sweetest boy celebrating his birthday - Pet Stores Near Me - Austin, Texas

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What a great spot to take your dog! They have really great quality dog products and a really convenient dog wash station. The dog wash station had everything you could ask for the team really made sure everything was thought of to wash up your dog. The staff was really helpful and attentive. The highlight of the trip was the doggy soft serve they have. My dog max fell in love with it and we definitely will be back. read more

First Time Visit from out of town and absolutely loved this place! Brought Zoey with me and the entire staff was super friendly and happy to meet her. Zoey is a lab/pit mix and is used to people having an air of trepidation towards her but everyone was kind and sweet, offered her treats and Zoey was so happy to get them. One of the staff even got a sloppy Zoey kiss to the face after some yummy treats so she was extremely happy about that! 10/10 will come back with Zoey or any one of my other 3 dogs to get more pets and treats to take home! Bought a no hide treat that she finished in the car and some pumpkin froyo that I'll share with the little dogs at home! read more

Paws on Chicon - Zoey posing for the froyo! - Pet Stores Near Me - Austin, Texas

Loved this place! I went there for the first time to give a bath to my dog and the washing stations are just amazing. They provide everything you need and you get your own little closed area so even if your pup tried to jump out of the tub, they wouldn't go anywhere. My dog is so scared of the hair dryer at home but she did great with their dryer which is a lot quieter. The employees were so sweet and welcomed our girl with sone treats. We shopped for some training treats too which were a total success! read more

Paws on Chicon is my favorite pet food store ever. The owners Tim and Keith train their employees so well that each employee is extremely knowledgeable and can answer questions knowledgeably. I have two Australian shepherds, Annie and Cooper, that I hope live a very long time, therefore I strive to be as educated as I can about their food and exercise. Keith and James are my go to people when I have questions or if my dogs are having any kind of issue. They always know what to suggest and why. I have a puppy, Coco, that I will be sending to my brother, Harreson, in Panama. Harreson wanted to be sure that Coco is on a good, healthy, raw diet. My brother called the store in order to get info. about different foods for dogs. Keith spent a lot of time helping him and suggesting products that would be good for the puppy. My brother was very impressed with Keith's knowledge and awesome customer service. Keith even recommended products that they don't carry as they would be very good for the puppy. I want to also say that, in general, breeding dogs is not something they support at Paws on Chicon, as there are a lot of dogs in shelters who want and need a forever home. In spite of that, when Annie and Cooper had a litter, they were so kind and helpful to me and guided me in best decisions for the puppies. There are so many great things about this store but my favorite thing is that they are not trying to sell you products just to make a sale, instead they want to be of service to the animals and their owners so they can live their best lives. If you've never been to the store, you have to go! read more

Paws on Chicon - Little Coco will soon be going to Panama. - Pet Stores Near Me - Austin, Texas

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We love Paws on Chicon, we live a bit far though but whenever we're heading downtown we make sure to stop by to refill our raw food patties for our pup! They have a variety of cloth, toys, cookies and dog food, super recommended. Mr. Keith is the best and he will always have a smile for you and your fur baby :) read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

love this place go by and check them out great selections of dog and kitty stuff i like the staff read more

Stopped by to pick up some cat food and litter as I just adopted a cat (a bit on a whim) - they thanked me for adopting and not shopping and gave me the litter for free. The guy helping me at the front and the manager/owner in the blue shirt walked me around and showed me other things to get and were very nice and helpful. And I don't think the prices are unreasonable for how convenient it is for people living in east austin - always love to see a well-run business like this read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

By far my favorite pet store in town! Locally owned and you can tell the owner really cares about your pets! They only carry the products with the best possible ingredients and the owner is always doing a great job of educating the community via Instagram. My dog absolutely loves coming here. We usually let him pick out a no-hide chew and get a soft-serve dog froyo. Like are you kidding - how cool is that? Such a wonderful spot that I'll continue to patron. read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

Huge thank you to James and rose and Will who took the best care of me and my pup Nike today. James blew me away with his knowledge of the different food brands and with the way he considered options that were in my price range. Paws is a fabulous place with people who are genuine animal lovers. We will be back (soon!) read more

Went to Paws on Chicon for the first time the other week & was VERY impressed! On top of having a super good selection of stuff they also had little containers of kibble next to the bags so customers could see what the kibbles looked like. Very useful for people looking for certain size kibbles! Everyone working there was very friendly and I received a cute handwritten post card a week later in the mail - we will definitely be back to try the froyo! :-) read more

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Central east Austin has been needing a local pet supply shop and I'm thrilled to have Paws on Chicon here! Keith, the owner, is amazing and knowledgeable about each product he sells. There is quality treats, food, toys, supplies here that you know your dog will love. +Easy access with front door facing Chicon on the northeast corner of the intersection (12th and Chicon) +Easy street parking out front +They carry beloved brands like Nulo, Polkadog, Tricky Trainers plus local brands Check them out and bring your dog! read more

Paws on Chicon - Lots of treats, food, toys - Pet Stores Near Me - Austin, Texas

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Paws on Chicon has a large selection of high quality dog foods and cat food as well. I really did not know what to look for in a good pet food but I certainly do now. These guys know their stuff. They've got dry food, freeze dried food, and raw/refrigerated food. I also loved their super cute collars and had to get one for my pup. This collar came with a matching bracelet for the owner to wear so you can have a friendship bracelet with your dog. How adorable is that?! If you have any specific needs for a leash, this is definitely the place to go. They have leashes for running and clipping leashes that are great if you take your dog out to bars and restaurants. FINALLY a great pet store on the east side! So glad they have a loyalty program because this is where I'll be buying all my dog and cat food! read more

Paws on Chicon - Ziggy loves Paws on Chicon! - Pet Stores Near Me - Austin, Texas

Great selection of pet foods, treats, and toys. I usually go in to buy one thing for my dog, but end up leaving with multiple items. The dog wash is easy to operate. Staff is really knowledgeable and helpful. read more

Paws on Chicon is a cute local spot for furry friends. I like to pop in specifically for the froyo - my dog is a biggg fan of the goat milk based treat. There's a rotating froyo flavor that is served up fresh with optional toppings and a freezer full of to-go cups (cheese, peanut butter, vanilla, pumpkin, etc.) Workers have been friendly and helpful every visit! read more

Heard about this store through a local Instagram influencer and just had to check it out. The past 3 years I only lived near chain pet stores so I was excited to see this place. It's in a relatively convenient area, on a Sunday morning I didn't have an issue finding parking. Going inside the store is filled to the brim with options, I mean types of chews, treats, etc from animal parts I never knew was edible (in the best of ways). They have a lot of small business, USA made products. Plenty of those gross dried animal parts that give my girl the zoomies when I had them to her. We found great duck treats, bully sticks, Himalayan chews, and even some disc chew that was a dried out animal part I'd rather not know (she devoured it quickly). To top it off, we were able to get some fresh froyo on the way out, they had cheese flavored this day. Pretty sure my pup gave herself a brain freeze while trying to scarf it down. The staff were more than friendly, very ready to help out with questions and signed me up for their loyalty program (great reason to go back and get her dog food there - Acana). One thing I'd also like to mention that I have NEVER seen, a few days later I received a handwritten note from the owner welcoming me to the store as a customer and a token for a free small dog froyo - now that is a beautiful personal touch. Something to mention as well, this store is a huge local support of rescues and other businesses. They also are often involved in local events - or even have their own (hello dog drag show on sep 17th) This pet store is truly a lifestyle. Very impressed and can't wait to go back! read more

Paws on Chicon - Huge fan of the doggy froyo! - Pet Stores Near Me - Austin, Texas

This is not a drill.... The cutest and best place to shop for your pup! I recently got a 9 week old frenchie and the gals here (specifically Hope!) helped out a ton. I've got my lil girl on a great clean diet and treats based on their recommendations. Couldn't get any better! Also the goat milk is superb for puppies or sensitive tummy doggos. read more

Paws on Chicon is an adorable local shop that I recently visited for the first time a couple of weeks ago. They have a great variety of food, treats, dog collars, and so much more. The staff are very friendly and helpful as well! And I really appreciated the thank you card I received from the owner after my first visit (you're certainly not going to get a handwritten note of appreciation from Petsmart or Petco--another reason to support local). Thank you, Paws on Chicon! XO P.S. They also support local rescues. Couldn't love them more for that! read more

I wrote a review of this spot when it opened. But it's time to revisit as my pup's relationship with this store has blossomed even further. My pup is a severely, dog reactive, pitbull. But she's also insanely social with people. We live a very strategic lifestyle. Seeking joy, avoiding stress and triggers. Paws on Chicon is the greatest source of happiness and comfort for my pup. All of the employees are aware of her issues and they seamlessly give her immense amounts of love and attention, while preventing her from acting out. Overall, the quality of her life is exponentially improved with the very existence of Paws. The owners treat her like a beloved niece. And James, Lil Keith, Caroline are her favorite friends. Spending money at Paws feels more like a privilege than anything else. And the community service that they put into action constantly, is a true gift to our neighborhood. read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

Awesome store! Happy about a neighborhood pet supply shop, and not a chain. They carry some of the best and harder to find brands. I even saw some new food brands today, and so I bought a new air dried kibble brand to try out, and we loved it! Will be back for more, thanks:) read more

If Paws on Chicon was in every neighborhood in Austin petco/petsmart would be panicking. Best little shop in East Austin. I stopped buy all dog supplies/food/treats online and switched to this local shop. Prices are great, employees are professional, dogs are happy, vibes are immaculate. read more

This is a MUST visit store. Amazing prices for their rabbit ears, and other miscellaneous goodies. Very good customer service from the manager and team member. We were immediately greeted and the vibes were good. Did not use the self wash but took a look inside and it was nice. Nicer than most i've seen. You get your own room which is really good for reactive dogs. Great food selection with brands that are difficult to find such as Intinction, First Mate, and a wide selection of Fussie cat. We will be back for the self wash at some point. Awesome shop!! read more

Best self dog wash system. The soap and water come out of the shower head at the same time. Eats to use and kinda high tech compared to other self dog wash spots. Store has loads of treats as well, high end stuff and dog food. Staff is great and I think it's a great value. Like less than $20 for a dog wash. I'm in the neighborhood so I'm biased but it's my go to for sure. read more

I love Paws on Chicon! I found this sweet neighborhood pet store when I lived up the street last year. The staff is always so friendly and knowledgeable. They always have suggestions or recommendations when I have a specific need or concern about my pet. They also consistently carry clean and quality products. I always find what I need at Paws on Chicon and continue to come back even after having moved to San Antonio several months ago. read more

Paws on Chicon is an East Austin neighborhood staple. We bought all dog stuff online until we stepped foot in Paws for the first time. Now, we only shop here! Our dog Samson is super shy / scared with new people and places, and doesn't love pet stores, but he absolutely adores Paws on Chicon because the staff are so incredibly friendly, know how to act around dogs, and are so helpful. We bathe Samson here using their self-wash rooms, which are amazing. Samson only needs a bath every 3-4 weeks because the wash is so good and they use awesome products. Their selection of foods, toys, treats, etc. is top notch, and you can tell they work really hard to source only the best. Not to mention, they have HOMEMADE GOAT MILK FROYO for the puppers. To top it all off, the owner, Keith, is committed to being a solid local business owner. When the Austin Marathon passed by the shop, he stood out front of the shop all day handling out waters and snacks to the runners. If you haven't checked out Paws on Chicon, you definitely should. You'll feel proud to support this local business. read more

Paws on Chicon - Samson eating Paws on Chicon goat milk froyo! - Pet Stores Near Me - Austin, Texas

What an amazing little shop! I live in South SOUTH Austin and often times we are skipped, in terms of the cute and the local. Read: it's Chain-Land around here. I have heard amazing things from coworkers about the other Paws on Chicon location but never managed to get over there. When I saw they opened an outpost near my home, I was so happy! I have an 8 month old Bernese Mountain Dog puppy and as you can imagine, he's a total spoiled prince. But I mean that in the best way: we want to provide him with healthy and delicious treats to expand his (breed-destined) relatively shorter lifespan, as well as keep him safe, stimulated and happy. Throughout the pandemic we've been working from home and it's important for me to be able to teach our pup to be content being alone, in preparation for when that changes. Paws on Chicon has all of the treats, toys and tips to make everything I prioritized above happen for our sweet puppy dog. The staff was quick to offer advice; they have a trade-in program if you want to switch your brand-name food to one of their more natural ones, and dog washing stations, a huge barrel of my dog's favorite no-hide Earth Animal brand "bones" and local biscuit and even dog-ice cream delicacies. read more

Such a great store!!! We needed a birthday cake for our pup & they had adorable cakes ready for pickup. Keith was incredibly helpful & knowledgeable when it came to my dogs diets & what they needed. I can't wait to go back! read more

Paws on Chicon - Dog birthday cake, corgi - Pet Stores Near Me - Austin, Texas

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I love this store! The dog food selection is great and they have a good member rewards program. The staff was so kind and helpful!

Lovely pet store! There is a nice selection of quality pet food, various treats, toys, and adorable clothing for your fur babes. The owner is friendly and knowledgeable. There are even various samples of food pebbles in a small clear canister so that you can see the pebble size which I found to be a thoughtful detail. We got our boys neck bandanas with hardware to hook their dog tags on to comfortably wear around the house and some hoodies made locally in Austin. Bonus that my boys also had a great time stopping by! read more

Paws on Chicon - Soft neck bandana with hardware clamps and a D ring - Pet Stores Near Me - Austin, Texas

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These guys have the best self-wash dog cleaning station I've ever seen, and I've used a ton! It's easy to use (ergonomic heights so it doesn't hurt your back), awesome water pressure and easily adjustable temperature, and the drying feature is top notch. Keith was super friendly/informative and just an all around great dude. He gave my pup a peanut butter suction cup to lick while using the shower as well! Oh, and a coconut Waterloo for me! Haven't bought food from here but have picked up a bunch of treats and chewies and puppy ice creams and they're all great value! It's always a treat seeing biz owners truly care about their business AND their customers. read more

Came in for the first time just before the holidays for a few doggie Christmas gifts. As an introvert, small shops with overbearing personal attention can make me uncomfortable, but Keith and his Shiba pup were welcoming and helped me choose the perfect treats without too much assistance. You can tell Keith really cares about pet wellness and is knowledgeable about the products he carries. The store itself is small, but well-stocked and clean. I appreciated some of the small, thoughtful touches: free human cookies in-store, a shopping bag without a logo on it so I could reuse it for gifting, a gender neutral restroom, and there's even a little pet photo op spot out front that Keith mentioned would be changing with the seasons/holidays. I was happy to support a new(ish), local business and will be back in the future next time I need dog food. read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

This small local Austin business has turned into our go to store for our fur babies (French Bulldog & Siberian Husky). The staff at these locations are always welcoming even when their busy they will slide in a welcoming gesture. Don't know what to get for your pets? Got an idea but not sure? The associates are always glad to assist with your decision making process in order to best fit the diets of your fur babies, always highlighting the products benefits for the pups. We have tried a variety of their products from dried products (necks, chicken feet, etc) to bone broth, froyo, kibble, and toppers. Our pups love it all. Additionally we use their showers for the fur babies. They literally provide you with everything but if you do want to bring additional items you can. read more