I love Paws on Chicon! The staff here are always incredibly helpful, genuinely kind and so knowledgeable! I had no idea this was even an option, but if you ever find a lost pet, they can scan a pet's microchip to help identify the owner (dependent on the pet's registry). Paws on Chicon offers high-quality pet products, but the real standout is their impressive variety of dog chews (for this location, their raw bar) and goat-milk-based froyo. On Fridays, Saturdays, and Sundays, they offer soft serve fresh with toppings. read more

Just stopped in here to look for a specific food for my puppy. They didn't have it, but I am so glad someone approached me and asked if I needed help. I learned of a new (and local to Austin) brand called Nulo that I'm hoping and praying is something all three of my dogs like. Alyssa was full of knowledge and I walked away feeling hopeful and supported. Thank you Alyssa!! read more

I just wanted to add an update, my Rufus is loving his new lick mat. We will be trying a few of the meal toppers with the new lick mat, thanks for the great variety and such healthy choices for sensitive skin senior! read more

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This is our go-to store, and it's conveniently located on South Congress with plenty of parking. They even offer free delivery when you spend over $65, which is easy when stocking up on my picky dog's favorites and raw food. We can't stop raving about how helpful Keith and his staff are! They are by far the most knowledgeable about shopping for pet food, treats, and more. I've been to many pet stores, and what separates them is their deep knowledge of the products/supply and pet nutrition. I have a 15lb Boston terrier who has always been picky, but after talking to Keith and our vet, they both recommended that she try a raw diet. Ever since the switch from kibble to raw, her coat is shinier, she has less gas and fewer allergies, and everyone still thinks she's a puppy at 5.5 years old...I mean, she'll always be my puppy/baby forever ;) They always have really fun, cute toys that change up, too. So if you wanna spoil your fur baby weekly, make sure you stop in. I love the new arrivals; they keep things fun and exciting. read more

Paws on Chicon - Mango and I - Pet Stores Near Me - Austin, Texas

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I love Paws on Chicon! The staff here are incredibly friendly and welcoming. As soon as you walk in, they're super attentive and even hand-feed your pup yummy treats--while being mindful of any allergies! It's such a thoughtful touch and one of the many reasons I prefer this place over the larger chain pet stores. If you stop by on the weekend, you have to get their fro-yo! They hand-pour it and top it with dog-friendly goodies--my wiener dog, Snoop, is obsessed. They also have a great variety of treats, toys, and pet essentials, plus a cute little bench outside where you and your pup can sit and enjoy the fro-yo together. Another reason to love this place? They bake their own treats, and they're so good (at least according to Snoop!). If your pup has a birthday coming up, this is the place to go. Highly recommend! read more

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Amazing place to get some nutritious and delicious food for your pets !! I was amazed at the quality and diversity in selection. Spoke to Drew today and he was incredible! I had a delightful conversation in which he gave me tips and insights on how to best take care of my pets diets! Will be coming back. read more

Great selection of toys, treats, and everything in between!! I only have AMAZING things to say about this company. I had told the two people working the register that I was trying to give my cat healthier foods and they gave me tons of recommendations and samples. The reason I am writing this today is because I opened my mail today and had a sweet HANDWRITTEN letter from them with a token for mini frozen yogurt! I am so thankful that companies like this exist, more should take note! read more

Thanks for recommending the perfect birthday treat for my dog today. He clearly loved it! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

We love Paws on Chicon! They have an excellent selection of foods, toys and treats for my animals. The dog washes are easy to use, and easy to load my 80 pound dog into. Mr. Keith is extremely helpful, and has good recommendations -- once after my dog's surgery he needed some extra care and nutrition and Keith recommended some high calorie supplements which worked out great. read more

Highly recommended for all your dog needs Great owner with a lot of knowledge about fur babies Great prices and also offers a dog washing service read more

Paws on Chicon - Goku the dog - Pet Stores Near Me - Austin, Texas

It's a little pet store with froyo for dogs !! The froyo is already made and is in the fridge they have different flavors! Super cute and definitely recommend to treat your pets ! read more

I LOVE this place, everyone is so welcoming, helpful and knowledgeable. They also only carry the highest quality of pet food and treats so I always feel confident in whatever I'm getting read more

GREATEST PET STORE! The staff always so friendly and going above and beyond to see what I need! My pup struggles with IBS and is allergic to chicken so finding a food with limited ingredients was extremely difficulty until going here! They helped me find a food and the results have been amazing! My has pup has been a completely different dog! Thank you paws on chicon! We love y'all! - Woody and Piper read more

Paws on Chicon - Woody and piper - Pet Stores Near Me - Austin, Texas

Love finding a local business. Bonus that they're conveniently located, have great service, and a better selection of premium pet foods than the big box stores. The best thing is their price on the premium food (Fromm) we wanted was less than what was available online. That's before the bag we get for free after repeated purchases (think it's after 12 bags). We haven't used the dog wash, but plan to. Another advantage is they've done all the research and you can trust the brands they sell. read more

Great shop! Love that the owner is so involved in the entire community! Love all the events and fundraisers they do! So happy they opened a shop on south Congress! read more

This is the cutest pet shop I've ever been to! I heard they serve doggy froyo, and just had to come by and the store did not disappoint! When I walked in with my pups, I began walking around to explore with them. Two staff members approached me to ensure they could provide me any assistance I needed. They made me feel very welcome, and they were so kind to my fur babies. I went home with so many cute goodies for my babies. My favorite thing about this shop was their meat bar. My dogs LOVE chicken feet and chicken heads, and I'm so happy to have finally found a shop close to home to pickup their goodies. They also have interesting pieces for your pup to enjoy like alligator feet! I also thought their bakery area was so cute. They have the most adorable biscuits, designed to look like a variety of things like pizza, pie, etc. During this trip, I got both of my pups a cup of froyo with beef and liver topper, chicken feet, chicken heads, alligator feet, and four bakery treats designed to look like blueberry pie. I highly recommend coming to this local small business for your pet needs! Plus, if you become a customer they have a loyalty and rewards program :) read more

Paws on Chicon - Outside - Pet Stores Near Me - Austin, Texas

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Been coming here since I've moved to Austin! This local pet shop offers it all, dog wash stations, quality food for your pup, wide variety of treats and toys! What keeps me coming back is the amazing service and the quality of products provided. As someone who wants the best for fur her fur babies I appreciate a store that takes time to ensure they are providing quality products for your pup and spreading awareness on products that can be harmful for your four-legged friend. This is why I chose local over big names stores, they care for your pup as much as you do! thanks Paws on Chicon! read more

Paws on Chicon - Pet Stores Near Me - Austin, Texas

This place is such a gem in the SOUTH South Congress area. Our area is pretty cookie cutter suburban and Paws on Chicon is just what we need. I spoil my fur-baby frequently at Paws. They have gourmet food options, lots of treats including my dog's favorite brand Earth Animal (get the no-hides!!), doggy fro-yo on tap (which my dog LOVES) as well as a ton of toys and other necessities like wipes for his ears and paws. I also love the bathing station. It's clean, new, and stocked even with fresh towels and industrial sized dryers which is AMAZING for my double coated, 85 lbs humongous dog. You can obviously bring your pet into the store with you, which is nice, and they staff is super friendly and more than willing to give you guidance and advice. I feel happy shopping here because I'm supporting a local business AND I feel a lot of trust here. I know all their products are vetted, quality and SAFE. read more

I love this store and so does Baxter! They have all kinds of treats, fro-yo, great brands of dog food, and so many other pet care items. Baxter loves to go in and pick out his treats. Everyone is so friendly. Before I started going here, I was having to order Fromm food, but it is great to be able to just go in and grab it. Plus, after you buy 12 or 13 bags, your next one is free! I want to try the dog wash soon. This is a great local business to support, and they truly love animals. read more

This place exceeded my expectations! We have 5 dogs (I know, I know..) and bathing all of them is usually a week long ordeal, doing 1 a day to give our backs a rest. Our pups needed baths BAD, and since it's been colder out we haven't had a chance. We found Paws on Chicon and headed their way! There was no appt needed to use the dog baths, and when we arrived the staff was extremely friendly and gave us a quick rundown on how the bath works. The soap comes out of the same hose as the water, which made it so easy for those with water resistant coats like our Labrador. The dryer was amazing for de shedding our husky! Fur was flying! The individual room made me feel way better allowing this, because the couple next to us was able to wash their dog without getting caught in our fur tornado. We did a quick vacuum before leaving, although the staff said we could leave it as is. Will definitely return next time our pack of pups need another bath, this place literally made it SO easy, and quite enjoyable even! We also grabbed a few treats for our girls on the way out. :) Y'all are great! read more

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We met the owner of Paws on Chicon who was super nice and informative and told us about this new location and VERY happy to have a location in South Austin because our pup Gatsby just loved their doggie froyo which they said will be a much bigger size than what's pictured (this was just a sample) and around $3.95-$4.95 so an affordable treat for hot Texas days! Highly recommend checking out this new location and supporting this local business because they definitely care about our pets! read more

Paws on Chicon - Gatsby enjoying their famous froyo! - Pet Stores Near Me - Austin, Texas

LOVE THIS PLACE!!! Took my dog to the self wash and the employees were so helpful (my dog has really dry skin) and they showed me what would be best. And I signed up for the rewards program and the owner sent me a personalized letter. They will be getting all my business and I have made it a point to tell my friends with dogs about this place! read more

What luck for us Southies to have a Paws on Chicon in our area! This store is not only beautiful and clean, the staff are friendly and knowledgeable. Paws is the real deal! Reasons to check it out: 1. Best doggy wash I've ever used (and I've used a ton!!) 2. It's a local business that gives back to the community! 3. Huge variety of natural treats and chews. 4. Lots of different dog and cat foods available! And, if you buy 10, you get one free! 5. Awesome owner and amazing company culture. 6. DOGGY FROYO!!!!! I could go on and on but you should just stop in with your pet and check it out!! read more

I adore this place. I recently got my first puppy and I have been a nervous confused wreck ever since. But Paws on Chicon has consistently been a helping hand and new voice to help me and my sweet Mango Chamoy in our new journey. Keith and his team are genuinely the sweetest and give a dang about you and your pup. They make sure all the questions you had coming in are addressed and you feel confident when you walk out. You'll love 'em and they'll love you! read more

The owner Keith is extremely unpleasant and condescending. I asked an associate (who are very nice btw) if they carried a brand of cat food that they carry for dogs. They said they could look into ordering one bag for me. I agreed, because to order from the brand you need to order several bags, and I didn't want to do that in without making sure my cat liked it first. A week later Keith called me to set up the order. He informed me that I had to prepay and could not return it, which I was fine with (I think the bag was $35 dollars). I mentioned I wanted to try that brand because it has lower phosphorous. He asked if I wanted the blend titled 'low phosphorus' and I said no, because that blend is chicken and I wanted beef (my cat has IBD and a chicken allergy). I explained that while Beef does not say low phosphorous in the title on the front of the bag, it still has significantly lower phosphorous than any non prescription cat food out there (0.55% on a DMB ). I think he only heard the low phosphorous part and stopped listening to me after that because he ended up ordering the chicken blend. I shouldn't have said the words low phosphorous at all, because apparently I confused him (even though I specifically told him that I wanted the Beef blend) and he is unaware that a food can have low phosphorous without it being part of the product title on the front of the bag. Now the fun part! An associate called to tell me the low phos chicken food arrived and I let them know I did not order that kind. They had Keith call me back and I reiterated to him that I didn't ask for the low phosphorous chicken, I asked for the Beef (which also has quite low phosphorous levels). He was immediately combative and began to tell me there is absolutely no way I said that because he would *never* have ordered the wrong item. I can assure you and him and everyone else that I absolutely did 100% say that I wanted beef and specifically did not want the chicken cat food. I wish so much the call was recorded so he could see that he is 100% wrong. Does he really think that the chances of him not paying attention and ordering the wrong item are lower than me placing a special order for a food my cat is allergic to? Apparently so. He said he could check to see if the company would switch it out with a Beef one and asked if I wanted that, to which I replied sure, if I *have* to get it. He then said "Oh you don't want it anymore? See that confuses me." Implying that I was the one who made a mistake or never really wanted it or something?? Who knows. I said no I definitely want to try it I just don't know if I want to try it from your company. And he said "Oh, you don't want to try it from ME? The person who tried to help you by special ordering this food?" and continued to dig his heels in and rant about how it was all my fault in the rudest tone I have ever experienced from a "professional." I have spent countless hours researching my senior cat's health and would never, ever in a million years have told him to order a food she can't have. Paws on Chicon, on the other hand, deals with cats as an afterthought. They have a very minimal selection for cats and seemingly an owner who is not knowledgeable about cats or cat nutrition. The most annoying thing is that if he had called and said "Sorry I ordered the wrong food and can't return it" I wouldn't have cared. I would have been slightly bummed at losing $35 or so dollars, but honestly would not have cared. What baffles me is his behavior and refusing to acknowledge that he made a mistake and did not listen to me and then proceeding to patronize me and treat me like total garbage. I ended up saying forget it and hanging up because he was really upsetting me and bumming me out. He kept going on and on about how this was all my fault and made it seem like I owed him something. Well, I don't owe him anything, in fact he owes me $35 but he can keep it because I would happily lose $35 to never have to speak to that vile man or enter his establishment again. I recommend Healthy Pet. read more

We love Paws on Chicon and so happy they opened this location on S Congress. Our fur babies love the food and treats we get for them from here. Always great customer service. Love the loyalty program they offer: buy 11 bags of food get the 12th free! We just redeemed for the 12th bag thanks Paws on Chicon read more

I'm so impressed with the quality of product, excellent customer service and prices. Can not give this place enough praise! Their entire staffs knowledge of animals diets is unparalleled. We want our animals to be healthy and live their best longest lives- and now we can do that without having to spend so much money. We have an 18yr old diabetic cat who needs special food. Tim took time with my husband to show him some great options. We were paying a lot more for his food online and at the vets office and the options he showed us were wayyyy better! Our cat agreed! They also have puppy fro yo that our dog loves!! They deliver! No need to shop at chewy anymore. We get to support local, save money and have excellent support around the health and diet of our pets. I'm so grateful for this place!! I would recommend to everyone I know!! read more

I just wanted to write a quick update after using the dog washing rooms here - they are fantastic! The shampoo and conditioning system is excellent. Paws on Chicon staff are on hand with any questions or needs you have. Don't skip on the dryers! It is so convenient to run in and hop your pup in the tub and have all the necessary grooming tools right at your fingertips. The best part is you don't have to do the final cleanup with all the hair (of course we tried to get as much as we could out of the tub). They also have packages available which we purchased and it's super easy/quick to check out. Wonderful dog wash that's close to home! read more

Best self serve dog wash I've been to. Each bathing station is in its own room which is perfect if you have 2 dogs. Staff is super friendly and helpful. Adorable treats and they even had a soft serve Froyo ice cream machine. read more

Paws on Chicon - Self serve dog wash - Pet Stores Near Me - Austin, Texas

We are new to the area & stopped in after a vet visit. The two girls we met were so welcoming & knowledgeable! Our frenchie is getting use to his new home and they helped us pick out some treats for him, including the fro yo which he is OBSESSED with. They even sent us a thank you letter in the mail! We will def be back & we 100000% recommend! read more

Great customer service. I used the dog wash and got a free drink. They also suggested other dog foods and gave me plenty of samples. A few days out I received a thank you note and coin for a free froyo on out next visit. read more

Great place with a doggie bath station, lots of treats, and even some wet food options for cats! Staff is always friendly and eager to assist. Thank you Paws for helping keep my clients' pups clean and happy! read more

Best pet store in Austin! Paws on Chicon SoCo has everything you need to keep your fur friends healthy and happy! The owner and staff are always very welcoming and the positive energy felt throughout the store is contagious! read more

I love this place so much! The staff were super friendly and knowledgeable! I'm definitely going to be a returning customer! They also have froyo and think that is awesome! read more

1st time customer. Thank you, Emily & Caroline for helping me with my unique online order and with the extra note inside!

Took my three dogs here for baths and it was such a great experience. The dog washing service is top notch- very professional grade washing station and includes all the things you need. Great customer service. A wonderful local business to our growing South Austin. Will be back to check out the store and get some treats and toys next time! read more

I have had incredibly paw-sitive (I'll see myself out) experiences at both Paws on Chico's locations. The staff is always incredibly kind and knowledgeable, and I always know they will help me make the right choices for the most important gal in my life. The owner Keith has clearly led by example when training his staff and setting a kind and welcoming atmosphere in both locations. read more

We used their self-serve bath for my stinky doggo and reasonably priced!! Luckily, my doggo loves water so she makes bathes easy. But the clean, well organized set up made the bath so much more than that. My doggo had a Spa Day! The staff is very friendly, knowledgeable, & helpful. Picked up a knuckle bone and a few chews and had a successful visit. I am going back. Often. read more

Our sweet pup who's getting older was diagnosed with early stage kidney disease yesterday so a diet change was needed. Emily and the Paws crew were absolutely awesome and we were able to find what we hope will be a great diet for our old gal moving forward. Emily even had a print out waiting for me about the next steps we need to take to keep our girl as heathy as possible. Really above and beyond! I can't recommend this place enough. read more

Very friendly staff. It seems everything they carry is high quality. It's definitely my go to pet store now.