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    Petco

    2.9 (155 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    LOL!
    Larry E.

    The Kats Moose and Squirrel have different tastes . How ever this complies with one. Always friendly and polite people who are willing to help.

    Receipt saying they'd take back animals.

    Got some guinea pigs from here. Things didn't work out and the receipt explicitly stated you could return them, even after 30 days, just no refund (see attached receipt excerpt) . They would not accept them. The manager was very rude as well (Maria).

    Place has go to hell once Roy left. I use to work there and had to quit in October (2024) due to the new manager being extremely rude. Fast forward to today (June 30 2025) I put in a curbside pick up order due to my dog having fleas and I need to treat them. I get a notification that it was canceled. I decided to call some old friends and asked if they could go around the store to see if the items were there and to my surprise they're all there except one item. So I call the store and who answered the phone... the extremely rude manager "what do you want" first why are you answering the phone like that. I proceeded to ask why I was cancelled and she said rudely "call the 800 number" so I did and they said "none of the items are at the store." I'm pretty sure the 800 just called the store because all the items are there and the manager just didn't want to get my order. Here's the proof. My order and the items that "aren't" in the store. Petco do better and don't hire people that don't want to do their jobs. Especially if they are the store managers

    Poop smeared all over the ferret enclosure walls with flies inside the cage
    Lara G.

    The last two times I've been to the Petco on Brodie, it's been really sad to see the animal cages have been sooooo dirty. It's been Saturday both times, so doesn't seem like the correct timing for an "off day" and just seems so sad for animals to be covered in poop and unable to help themselves. All photos from 6/24 but this wasn't the first time we noticed.

    Meeting his big brother
    Katie H.

    The staff at petco really exceeded my expectations, and I had such a wonderful experience that I felt the need to share. I have been searching for a new Conure bird, which I never thought I would buy from a pet store. I went in for dog food, and left with the most precious baby boy. He was so loved by the staff, and you could tell that they truly cared that he went to a good home. The manager, Roy, not only cares for his animals, but he is fantastic at customer service and also treats his employees very well. This bird is so tame, all bc of the love he received while in their care. I am so happy with my purchase, and had a wonderful experience with Petco. Thank you Roy and team for my baby, my family couldn't be happier.

    Doggie snack bar

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    2 months ago

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    Petco C.

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    9 months ago

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    Petco C.

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    2 months ago

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    Petco C.

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    2 years ago

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    Petco C.

    Thanks for sharing your experience with us, Larry - we appreciate it.

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    9 months ago

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    7 months ago

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    2 years ago

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    10 months ago

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    2 years ago

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    4 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Roland was super helpful and accommodating, and the staff overall was great! Good energy here.

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    6 years ago

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    Petco Support

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    6 years ago

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    Diane

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    4 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    4 years ago

    Eric helped us tremendously and had a good energy. Also, very knowledgeable in fishes.

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    7 years ago

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    Norman S.

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    8 years ago

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    Petco Support

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    3 years ago

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    5 years ago

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    Page 1 of 4

    Ask the Community - Petco

    Review Highlights - Petco

    And specifically to see Jesse even though the westlake location is a minute from my house.

    Mentioned in 9 reviews

    Read more highlights

    ATX K9

    ATX K9

    (40 reviews)

    We sent Marley to a two-week room and board and have seen a great improvement in her behavior since…read moreshe's been back. We recently moved and Marley was having trouble holding commands with different owners and was leash reactive. The trainers made a point of having multiple trainers work with Marley and took her out on walks with and around other dogs. The trainers were very friendly, communicative and accommodating throughout the process. After the room and board we had a lesson where we got to spend time with the trainers and see what she had learned. We also have another lesson we can use where a trainer will come to our home to see how her training is progressing. Overall we had a positive experience with ATX K9 and are grateful for the trainers that worked with Marley.

    I cannot say enough good things about ATX K9! When I first brought my standard poodle in, he was a…read morecomplete jerk. I was overwhelmed and wasn't sure if we'd ever get him to a place where he could actually be not a menace. After training with ATX K9, he can act respectable! The 'place' command has been an absolute game-changer, especially when we have guests over. It's been such a relief to have a reliable way to help him settle and be calm when people come to the house. One of our biggest struggles was that he used to play keep away at the park. But now he comes back to me the first time I call him. It makes it easier for me to take him out and about town. Highly recommend!

    Sit Means Sit South Austin

    Sit Means Sit South Austin

    (32 reviews)

    Our 1.5 year old lab/Shar Pei mix is stubborn and resistant to training. Our at-home attempts were…read moreunsuccessful and had little lasting impact. She has problems with reactivity on a leash, poor recall, and general stubborn behavior. We are still working through these things, but in six weeks with Sit Means Sit the difference is huge. She will not bark at other dogs now. If she does, it is once and she stops when I ask her to. She does not pull on the leash like she used to. I can actually get her attention when I need her to do something now. We trained at day camp with Ashley and she was incredibly helpful and knowledgable. She was so supportive and even stayed late with us to work through some problems together pretty much every lesson. My husband is reluctant to enforce rules or make our pup do things she doesn't want to do, and Ashley helped him with a few pep talks to understand why training is so important, even if it can be frustrating and uncomfortable. We are still learning and still have group classes to take, but so far I've been impressed and grateful.

    Sit Means Sit has been made such a different for my dog (and more importantly, for me)! All of…read moretrainers are patient, knowledgeable, and truly care about helping both dogs and owners succeed. The group classes have been a great way for my dog to build confidence and practice calming down around other dogs, and I've seen such a difference in his behavior at home, in public, and on walks. I highly recommend to anyone looking for a supportive and patient training program!

    Dog School Austin - Dog School owners Rachel and Jayme

    Dog School Austin

    (18 reviews)

    This review is for doggy day school. I started taking my dog, Tucker, to Dog School Austin a few…read moreweeks ago. Tucker is a very high energy dog, and no matter how many walks/runs/days sprinting circles in our yard he experiences, he still wants more. We wanted to find a place that would mentally and physically engage Tucker without leaving him feeling anxious or overwhelmed. Dog School Austin has done that and more! He loves springing up the front stairs and waiting patiently at the gate. His tail doesn't stop wagging, and he's happy and relaxed when we pick him up. The only thing that would improve our experience would be if a few pictures of Tucker appeared on Dog School's facebook page. I know, I'm totally "that" person who likes to see pictures of my dogs online. Whatevs, haters can hate. We love Dog School Austin!

    Austin Dog School is the best!! First of all, the free evaluation--awesome. Rachel really seemed to…read morecare, and she asked so many questions! Super thorough and we felt really cared for and listened to. We needed a session asap, and as Rachel was all booked up for the week, we made an appointment for their other trainer Trish to come by for our hour-long training session at our apartment. (My evaluation was on a Saturday afternoon, and Trish was at our apartment on Monday--talk about a quick turnaround.) Trish was super friendly and got right down to business and asked us what we needed help with. Our big thing was crate training for our puppy, and so she helped us teach him how to start loving the big, scary thing. I couldn't believe how fast he was learning with her, and it was so fun to see him enjoying himself doing things I though it would take him forever to do. We went over a bunch more, and Trish even stayed a few minutes late to be sure all of my questions were answered. We talked about crate training, biting our hands while we played, safe ways to play tug, leash walking, how to help our pup not freak out when we leave the apartment--so much for just an hour! She even left us with a whole page of handwritten instructions for what we had learned. Overall, I was just so happy with everyone at Dog School. Super attentive, really responsive when setting up and appointment, etc., amazing with my dog, and overall they just really seemed to love what they do. Not to mention their training sessions are really reasonably priced. I am so glad we made an appointment, and I'm definitely going to schedule another in a few weeks for some more tips.

    As the Fur Flies - The beautiful princess after Jessica worked her magic

    As the Fur Flies

    (128 reviews)

    We've been using this service for our four year-old dog for most of her life and it's always been a…read moregreat experience. I fully trust these providers. They are great at helping me articulate my preferences for her coat. Today was the first day we took our nine month old puppy and who's a very nervous young dog with strangers and it went so much better than expected. Thank you ATFF!

    It's been quite some time since we've been clients of As the Fur Flies (cost savings of a DIY Dad…read moreGroomer), but with our newest addition to the family, an ever growing 6 month, 42 pound Goldendoodle, we weren't quite ready to tackle a new challenge. Our old groomers no longer seem to work here, but we still rave about the kindness and care the team showed our pups back in 2021. 2026: Our new pup arrived to us covered in mats so severe I had to trim some myself, leaving him a bit uneven. We scheduled a grooming session but didn't realize he would be receiving a "first-time puppy cut," which is different from a full grooming appointment. I completely understand the difference, but I wish I had been informed upfront, as I was expecting a full-body cut--especially at the price we paid. A month later, we tried a different groomer, Ivy, after seeing a Goldendoodle cut on their Instagram that we loved. She did an amazing job! As a reminder, per most pet grooming policies, all dogs must have up-to-date vaccines before their appointment. Additionally, there is now a late pickup fee if you arrive more than 30 minutes after your pet's session is completed.

    Karma Dog Training

    Karma Dog Training

    (40 reviews)

    South Lamar District, 78704 (South Austin)

    We used Karma Dog Training to get the basics down for our french bulldog - a breed that finally…read morematched my level of stubbornness. Their 7-week series class was excellent. Given as a group, yet small enough to have some quality personal time with the trainer. Completing that class gave a good foundation not only for our frenchie, but also for us. Then came the cherry on top. Finding ourselves stuck without a place to board our frenchie during the holidays, I reached out to Karma Dog Training for recommendations. They said they have a boarding program which also uses that time to train the dog. We chose to go that route, and had our frenchie board with Donna Wasielewski - one of the Karma trainers. After getting the 'all clear' on space availability and temperament, Donna worked with us on where to focus the training. After meeting Donna and reviewing the plan, we felt like we had found the very best place to board our dog. But then gets even better... while we were on our trip, we received photos of our dog AND several videos *per day* of the training he was doing. We could see in near real time how much he was enjoying his stay, interacting with the other dogs, and refining his training. Once we returned, Donna reviewed the whole stay with us, and put our frenchie through the paces on what he had learned and improved upon. It was also the opportunity for us, the owners, to learn how to better handle the areas we needed to focus on, as well. Overall, I cannot recommend Karma Dog Training and Donna Wasielewski enough. Their philosophy and approach to dog training is wonderful. And it makes me feel so much better knowing that the next time I need to board my dog, there's a place that shows so much love and attention like Karma and Donna.

    We LOVE Katie, our dog trainer/instructor for Karma!!! I can't thank her enough for all of her help…read morewith our labradoodle, Dak. We contacted Karma to look into their puppy kindergarten along with a home consultation. Upon our initial visit in our home, she gave us so much knowledge and instruction. She is always available by phone or text when you have a question that comes up. Our high energy pup attended the puppy kinder classes as well, which we found to be very helpful for socialization and for us to learn the basics (sit, down, come, etc). Ultimately, if you have a high energy pup, I HIGHLY recommend an at home session or two. So much can be accomplished at home and in your puppy's environment. Katie is so good at what she does. She had Dak coming and sitting in about 5 min! It was more training me and my family then Dak! We also hired Karma (Katie) to do board & train over spring break, for 10 days. Our main areas of concern were pulling on the leash BAD, coming when called (recall), and jumping on people. She got him walking like a pro! I'm pregnant and this was very important to me that he was able to walk beside me and not pull me, as he is growing into a big, strong pup and she did that. After he was returned home, Katie came back out a few more times to show me how to handle different situations, since after they come back from training they sometimes want to revert back to old habits but she helped me and he is an awesome dog! I still will call Katie randomly with questions and she is always more then happy to help! Thank you Karma Dog Training and Katie for everything you have done for Dak and our family. So grateful!

    Petco - petstore - Updated May 2026

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