Cute store! Friendly employees. Tons of pet things in each isle…read more I came here to get my golden retriever groomed. Loved the cut, groom and service! We will be back monthly to get our dog in show mode! Reasonable price for our 95lber

birds are kept in terrible conditions; overcrowded cages, no play/stimulation/time outside of the…read morecage/wings clipped/kept in the dark with no natural light or even ability to look out a window :( and when i called them to ask why they think that's ok, they didn't see anything wrong with it-these people are not knowledgable on animals it's just about money

What an Amazing Store with Such Wonderful Employees !! Since the summer heat has hit our area I…read morethought I might try out this Unique little Pet Store and check out their 'socks for pups' department ! They have a great Assortment and Sarah was So Helpful ! She let me try on a Few of their Selections and We fell In Love with the 'Mary Jane' booties, Ssoooo Cute for my Little Poodle I purchased them from Brian at the counter, and Again such a welcoming and friendly man ! They both told me if there was any problem I could exchange or return them, which made me feel grateful ! Well I placed the socks on my little girl to protect her paws from the Scorching Pavement and we were on our way to another shop. I stopped nearby to pick up something and noticed that my pups Back sock was missing I checked all through my car and yet nothing ! I thought I would take a chance and drive back to the Healthy Pet Store and there it was sitting on the sidewalk ! They were closed by the time I returned so I waited a few days thinking it might have been me who placed the socks on her foot incorrectly, but No, They were a little too big for her tiny Feet ! Bella and I returned and met Colin at the Cash Register, again a Very welcoming young man. I explained the situation to him and he told me he had an XXS Size at another location and would have them sent over ! He would call me when they arrived ! Sure enough he left a Voicemail and I Dropped back in. I met another young girl with an Unusual Name who assisted me immediately, Also So Very Nice ! We tried them on Immediately and the XXS Socks Fit Perfectly !! What a Great Experience at this store ! I Highly Recommend stopping in this location to meet such friendly employees and an assortment of great Products for your Pets !! I know I'll be back !

This is my favorite Healthy Pet Location. The staff is always so friendly and helpful.read more

The self serve dog wash areas are great! They have soaps, scrubbers, towel, and dryers. The owner…read moreand staff are tops

The people are always exceptional at The Shaggy Dog Market and the Shaggy Dog Groomer! I took my…read morelittle dog in today for a bath and nail trim and first off I got out of the car and he decided to poop and I had used all my poop bags and so I went to The Shaggy Dog Market and they immediately stepped up to help me out with a bag! My dog had an appointment next door at The Shaggy Dog Groomer and they took the bag and disposed of it. They always take such good care of me and my dog. Autumn and Benjamin and the blond lady that checked me in were very patient with a energetic dog and myself!! Thank you!

Out of all the pet supply stores in Austin, Healthy Pet hands down wins without any competition…read more There are 5 locations conveniently located throughout Austin. From the five (three of which I've been to), the West William location has the sweetest gals that are always so helpful and kind. This location shares a parking lot with other businesses, since it's located in a shopping center. Healthy Pet offers higher end, quality food that really sits well for our pups' stomachs. Our go to brand the kids haven't stopped enjoying--Nutrisouce Pure Vita, which uses limited ingredients for sensitive tummies. If you're unable to stop by, take advantage of their free local delivery instead.

Very good & varied selection of upper-grade cat & dog food, canned, bagged, raw and significantly…read morebetter'n what you'll find at Kroger or even PetSmart. My cat has really dug some of the raw canned stuff I've gotten here that I've seen nowhere else: rabbit, duck; gamey meats for feline tastes. Surprisingly less expensive than Amazon. Staff is friendly & helpful. A good store to shop and support, best I can tell, certainly for your pet and seemingly for the proprietors.

Asked for a puppy cut and got an uneven mess that I have to fix! Won't go back here again!read more

Dog owners BEWARE!! This place has a self dog wash, and charge 20.00 to use it BUT THEY DON'T WANT…read moreUS USING IT SO WE GET THE WORST SERVICE!! My first and last time there! They were so happy to take my money but said, it's all self service.. well, where is the shampoo and conditioner? Where are the decent towels? Why is it so gross and dirty over there?? Do you clean up after each dog? I can tell you they don't! Would never go back!!!

"Personal touch ... unparalleled customer service ... ": phrases used by The Dog Outdoors to…read moredescribe their engagement with customers - too generous by far. In-stock doggy vest took SIX daze to ship, ten days to deliver (355 miles) arriving too late for our departure on trip requiring it. So too the two messages I sent four days after order to nudge shipment (one using "Use The Form Above For The Fastest Response", one using support email) were ignored, though there was ample time once messages were received to bump up shipping speed for vest to arrive in time for trip. Nothing. I see package has been delivered today as well as proprietor Scott's gee whiz reply five days after my attempts at contact. He writes, "The tracking says it will arrive today, but I'm not sure why it took so incredibly long." Bro - it took you SIX days to even ship item, though site touts same day ship if order is made by noon, as mine was, a reason I bought from Dog Outdoors. "Unparalleled customer service" - true. The Dog Outdoors' glacial shipping times, disdain for communication, and laughable USPS-blaming have no parallel in my online shopping experience.

Absolutely terrible customer service. I reached out after realizing this was a third-party company,…read moreand Scott initially emailed saying he would help because he didn't want me stuck with products I couldn't use. After that, he completely ghosted me--ignoring every follow-up email. I ended up having to contact the third-party company myself just to confirm my order. Paying a commission for this kind of service is pointless when I could buy directly from the manufacturer for a fraction of the cost. This is 2026--almost everyone has internet access--yet this service feels completely outdated. I tried ordering boomerang tags, a company I've trusted for a decade, but accidentally clicked on their site through a search. The experience was a nightmare: first an unhelpful bot chat, then a disinterested owner. Frustrating and completely avoidable.

I was looking for a gift for a cat and dog lover when my neighbor recommended Tomlinson's,…read morespecifically this location near Target. I had never been to a Tomlinson's before--honestly, I had never even heard of it since they don't have any in California. I learned during my visit that there are 18 locations in Austin, and WOW, what an amazing store! The customer service here is on another level--it honestly felt like the hospitality of a high-end hotel. The staff is incredibly kind and welcoming, even opening the door for customers. They truly go out of their way to help, and I'm not exaggerating! I believe the employee who assisted me was Vanessa, and she was fantastic. She helped me pick out the perfect gifts, especially for the cat-related items since I don't have a cat myself. I was shopping for an 8-year-old who has two cats, so I wanted the best toys. I ended up choosing a faux rabbit foot toy with feathers for self-play, a classic "Lambie" plush, and a handmade hemp catnip mouse with a long tail for interactive play. I even learned a lot about catnip, which I had heard of before but didn't actually know much about--this staff is truly knowledgeable! I also brought my dog with me, and not only did he have a blast playing with other dogs, but the store also gave him free treats to try. They even sent me home with some freeze-dried sample treats, which was such a nice touch. The selection of dog toys here is incredible--I'd honestly be hesitant to bring a child in because the toys are so high-quality, they could pass for children's toys! I ended up getting an amazing eco-friendly crocodile toy made entirely of recycled materials. Its legs are ropes for tug-of-war, and its hollow body holds a replaceable water bottle that creates that satisfying crunching sound dogs love. Once the bottle is chewed up, you can swap it out for a new one--such a smart design! This store has everything--leashes, collars, treats, and a huge variety of toys for both tiny and giant dogs. They also had the cutest little plush toys shaped like root vegetables with adorable faces--absolutely melted my heart! Prices were super affordable, too. Honestly, after seeing what they offer, I don't see the point in ordering pet supplies on Amazon anymore. Stores like this deserve our support, and it's a place my dog genuinely enjoys visiting. I was also looking for travel-sized dog food for a trip and found some perfect 3.5 oz pouches for only $2, which I could take in my carry-on. While browsing, I noticed a lot of repeat customers stopping in just to grab their favorite treats from a self-serve treat station, kind of like those bulk snack bins at Sprouts or Whole Foods. Next time, I'll have to check it out for my dog! Another thing I need to ask about is their nail trimming service, which my neighbor mentioned. While I was there, I even saw the staff helping deliver an adopted puppy to its new home--such a sweet moment! And as I was checking out, I learned they offer same-day delivery, which is so convenient. I haven't placed an order yet, but it's good to know that option exists. Overall, this was such a fun and memorable shopping experience. I'll definitely be coming back and getting all my pet supplies here from now on!

I love love love tomlinsons. They have such quality food for a good price plus a discount if your a…read moremember. All the staff is absolutely so sweet. When they have cats for adoption they are always well taken care of and so adorable. I only come here for my cats things. Weruva cat food is amazing. The sustainbly yours cat litter clumps like a dream.