I love Bark Avenue. I've been taking my pups for years and they always do a wonderful job.read more

Our dog Bohannon has been a loyal customer for several years. Bark Avenue does a great job with…read moreour cavapoo! Bo always leaves pampered, adorable, and smelling great! I highly recommend BA!

Absolute WORST boarding experience we have ever had. We boarded our sweet dog, Barnaby, for a long…read moreweekend and the day before we came to pick him up, we got a call from the staff saying that he was not coming out of his crate and was growling at them. To preface, Barnaby is an 18 pound cockapoo and has never bitten or threatened us in any way. I suggested they try coaxing him out with treats, as he loves them, but they claimed it didn't work. It's very hard to believe that someone experienced in dog care couldn't find a way to get him out of his crate. I called several more times only to get the same answer, which left me feeling very concerned. Barnaby was sadly in that crate for almost 24 hours and when we arrived he peed all over himself. I cannot even begin to express how heartbreaking it was to see him in such a state - clearly distressed and ignored for hours. To top it off, the staff had the audacity to tell us Barnaby wasn't allowed to come back. Instead of showing empathy or concern for his well-being, they chose to shut him out. This facility clearly lacks the skill, patience, and compassion necessary to care for dogs, especially those with anxiety or who may require extra attention/care. If you love your dog and want them treated with the kindness and respect they deserve, do yourself a favor and look elsewhere. DO NOT BOARD YOUR DOG HERE.

Lauren Lund, the best, most professional groomer ever, is no longer at Midtown. Why??? The groomer…read moreI got stuck with was late for work, short-tempered and even abusive to me (drugs?). My dog's cut was choppy and grossly uneven. His face looked really bad. The groomer did nothing to his ears. His paws were only partially groomed. It was an absolutely horrible grooming experience, and I will NEVER set foot in Midtown again.

My two dogs stayed for 13 nights. Lucy did training while we were gone and Ludo just enjoyed his…read morestay since he doesn't need training. They had a wonderful time! Lucy and Ludo were happy to see me but after saying an excited hello to me, Lucy tried to walk back into the other room as though she wanted to see her kennel friends one more time before leaving. It was really touching. The trainer kept me up to date on Lucy's progress and I even got to see social media posts about their play time and beach time. This is where they take your dog to the pool and there is also a sandy place where they can dig. It was very reassuring to me that they let me see where my pups would be staying and I got to help decorate their room. Other places won't show you the actual space your dog is in and are not transparent at all about the actual level of care. This place put my dogs' health and safety first and their happiness as a close second. I will use them again.

Maybe because our dog had some reactivity and we struggled at times, but we felt completely…read moreunsupported during the four sessions we went to. These folks are basically trying to sell their products - collars, leashes, etc. - and the training and support seem to be an after-thoughts. At the 4th lesson, our dog was overwhelmed and wanted to just sit on the mat. The other dogs went outside and did the agility course and our dog was told to sit back and watch (in a large grassy area with fire ants and sticker burrs). Addison said she would send us info on steps to take and further instruction at a 2-week training - never got anything else from her or these people. We decided not to show up for the 5th lesson. We have since gone to someone else, and our dog is doing great, and without a StarMark choke or prong collar that costs a lot of money and hurts the dog. The communication from the time we signed up was spotty at best, and then just got worse. There was no follow-up via phone or email at all. Would never recommend this place based on our experience.

Updating my last review. Dr. Youssef gave me a call and was extremely apologetic about how things…read morewere handled with my last visit and made things right! He is an amazing business owner and veterinarian and I would recommend him to anybody looking for care for their animals. Although I was very disappointed with the last few visits I have been at his clinic, that is not the way things are normally handled and I appreciate him giving me a call and speaking to me personally. 5 stars for Dr. Youssef and his professionalism! No wonder he was able to expand his business and open a kennel service across the street!

UPDATE: I received a message very quickly from Dr. Mina Youssef regarding my issue and he ensured…read morethat I would get a call next business day. I got the call from Dr. Pittman and they were both professional and apologetic for the delay. I did receive the notes as requested and results we were waiting on. I brought my dog in since our regular vet was closed on weekends. It cost $250 to explore the wound. Once Dr. Pittman "explored" the wound and remove out two small "masses" she didn't know what it was or wasn't confident about next steps. We came back 3 days later for wound check and we noticed my dog had something similar on another paw and she removed that as well but this time sent it for testing. Also my pet insurance has requested visit notes and records to process my claim and I have even tried calling to have them send the notes needed and they still have not sent anything. When I called the receptionist states she has submitted the request and once notes are ready they will send it. Why does visit notes take over a week to do and send? Overall, I think this place makes it very inconvenient for owners as they are not responsive with requests.

Do NOT come here for grooming. And, if you do, avoid Wxxxxxx. (Name intentionally redacted.)…read more------- I didn't want to write this review. I didn't want to write this review because Rosemary was so kind by taking my dog in for a next-day grooming appointment. It was clear she was happy to welcome a new customer, and I was grateful and in need. But the problem is Wxxxxxx. I'm angry at myself because I KNEW, two seconds after meeting the groomer -- with the I-just-got-out-of-bed hair, and horrible bedside manner -- I KNEW this groomer wasn't going to do a good job. Wxxxxxx had ZERO pleasantness about him when we met. No cordial greeting. No "Hi, little doggie!" He was like an emotionless teen flipping burgers unwillingly at a fast-food joint. As soon as I walked in the door, he grabbed my dog's leash like it was the next thing on the assembly line; I felt like he was just performing a task, not caring about giving a good experience. I tried to strike up a conversation and dive into expectations. He seemed like he could not care less. He had a vibe of "I know what to do, and I'm gonna do it like I do it." (Me: Don't you want to TALK to me to learn more about this picture of how I want her cut? No? I guess you know my type of dog, huh?) But, I internally scolded myself for judging a book by it's cover. I talked myself out of my gut feelings, knowing that pre-judging people is wrong. When I got my dog back, I realized I should have listened to my instincts. That man has no business doing anything with a dog other than petting them. (Because he clearly has not mastered the art of grooming to where he should be paid for it.) My poor sheepadoodle was returned severely uneven and misshapen. I've never groomed a dog before, but I'm willing to wager that on my first try I could have fared better. There were huge CHUNKS of uneven fur cut down to the skin (see rear leg pics and,) and other areas where it's clear that the groomer did not know how to cut evenly. (Look at the jawline and neck pics.) And, although I paid for a full groom, it didn't appear that they cut any hair from the ears, paws, or underbelly at ALL. Not only was I paying for a horrible cut, I was paying for an INCOMPLETE job. (Note that they make you pay before they bring your dog out, so you don't see the final result until after you pay.) When I was given a chance to inspect the cut, I restrained myelf, partly because both Wxxxxxx and Rosemary were presenting my dog to me and bracing for me to explode, and partly because I didn't want to cause a scene in front of Wxxxxxx. (What if Wxxxxxx has special needs or this was his first day and this represented his best work?) I initially opted to just let it go, and left. I was wrong for that. But as I was driving home, (and after my wife saw the huge chunks of exposed skin and uneven hairline,) I had to call back and ask Rosemary for a redo. To their credit, they gladly took my dog back and schedule me with a different groomer the next day. I brought my dog back the next day and a different groomer tried to fix the mess Wxxxxxx made. The day after THAT, I noticed the scars from blade scrapes on my dogs belly. (see pics.) That's when I realized I wouldn't return to Dirty Dog. I didn't want to write this review. Dirty Dog is a local business, and I prefer to support local businesses, especially those who seem to have kind owner/operators (like Rosemary) who are trying to be involved in their community and serve others through their work. And, I suppose I should have known better than to seek grooming at a place that is primarily known for offering self-washing services. Lesson learned on my part. But it's important that Dirty Dog knows (and comes to terms with the reality) that Wxxxxxx is not only bad for business, he is dangerously close to causing injury to an animal. I'm sure he's a good person overall, and probably does lots of things well -- But grooming dogs is not one of them. Dirty Dog would be well-served to find another way he can serve without being near animals with sharp objects.

Chance did an amazing job grooming our Cooper (sheep dog)!! Cooper is about 45 lb and they did all…read morethe things. Wash, dry, groom, nails, and everything!! We are very impressed and look forward to coming back!! Services quick and friendly. Pricing was fair. Overall we had a great experience and Cooper looks good.

Expectations: exceeded! I placed an order online for pickup in store and was incredibly…read moredisappointed at first. It turned out that 2 of 3 items weren't available, and because I had used my rewards points, that credit was simply gone. I explained that when I arrived, not expecting any real resolution, but they immediately offered to compensate the lost value, no questions asked. I got a great deal and my dog is living like a king. More importantly, they turned a frustrating situation into one that earned my trust.

This PetsMart is located in the Techridge area. It's convenient when I'm working from the office…read moresince it is nearby and I can buy dog food here at lunch time. Typical suburban PetsMart layout so nothing special from the other PetsMarts.