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    Midtown Groom & Board

    3.5 (98 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Midtown Groom & Board

    Pet boarding

    Midtown Groom & Board Photos

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    Reviews With Photos

    worst groomers ever. petco and petsmart do better for 1/2 the price. it looks like a toddler cut my dog, and still charged me over $200 for this !!! no acknowledgment of this terrible groom and full of excuses when I called and sent photos.

    Katherine R.

    When I moved to the area a few months ago, I was really excited about having a place with daycare and boarding options close by. My dog (3.5 golden retriever) loved the daycare here so I figured I'd give it a try for boarding for 5 days. My dog hadn't boarded in awhile so I gave a call two days in and asked how he was doing. The front desk told me he was doing well, but was getting nervous in the crate and rubbing his nose in the crate "a little bit" but it was not serious. When I arrived to pick him up a few days later, he was given back to me in the condition of the attached picture. While I know that the facility can not prevent a dog from being nervous in the crate, I would have rather gotten a phone call explaining the extent of his nose rubbing so I could arrange for him to get picked up by a friend. I have spent the last week and a half cleaning his infected nose and hoping there isn't a permanent scar. While I do not blame the facility for the actual nose rubbing, I think a phone call to me would have prevented what may be permanent. In addition, I prepurchased a daycare package and am considering chalking it up as a loss and moving on to somewhere else. I am usually pretty low maintenance when it comes to my dog, as long as he gets taken care of properly and has a good time, but this situation has crossed that line.

    They did pictures with Santa for a $5 donation to Austin pets alive.  worth it!
    Daniel P.

    This is the only boarding location that my dog is actually excited to go to. Let that sink in. If we have to use another boarding facility she is hiding behind me trying not to go. At midtown she is jumping with excitement and leading the staff to the back every time. If she loves it, I love it.

    This is how my dog came back to me after 3 days of boarding. The staff continued to keep her in a metal cage despite her cutting her nose on it. She's been flinching and nervous since I picked her up, and I wonder if anything else happened to her while she was there. DO NOT TRUST THIS ESTABLISHMENT WITH YOUR PETS.

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    7 years ago

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    2 years ago

    Amazing spot for doggie daycare! Love the flexible pick up times and very responsive, kind staff!

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    4 years ago

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    Thank you so much!

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    15 years ago

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    6 years ago

    I've been taking my dog here for daycare and boarding for a couple years now. She loves it and always comes back home nice and tired.

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    Ask the Community - Midtown Groom & Board

    Review Highlights - Midtown Groom & Board

    I've gotten so many comments on my dogs haircut and people have even asked me if he is a puppy (which he is not).. Then to make it even better..

    Mentioned in 2 reviews

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    Pups & Pals Pet Lounge - South Park Location

    Pups & Pals Pet Lounge - South Park Location

    (91 reviews)

    This is the best place in Austin for doggy day care and boarding. The people are super caring,…read moreloving, and enthusiastic, and it shows in all interactions.My dog goes to day care as often as possible. Sometimes I've boarded her, which usually causes her to be reluctant the next time we go for day care. Not at Pups and Pals! She is so excited every morning! The daily schedule allows for group play and indoor rest. The staff evaluates the dogs' personalities, size, and energy levels before putting them in a group. Playtime includes best friends, lots of cuddles and kisses, pools in the summer, and always playscapes. They go out anywhere between 6-8 times a day, with breaks in their air conditioned suites. The building is super nice, very new, and the play areas have K9 grass that keeps their paws nice and clean. I especially like that it is hosed every night. BTW there's a groomer onsite! Just a heads up -- it's hard to see the marquis from the 1st street entrance. You really need to know what you're looking for! April and I give Pups and Paws 4 paws up!

    We've been taking our beloved shelties (Leila and Olive) to Pups and Pals for 5+ years and we could…read morenot be happier. While nobody likes to board their pups, they make us feel like they are being taken care of and mostly importantly - loved. The entire staff is incredible and goes above and beyond. A shoutout to Karina, Erin, Tiffany, Dani who always make our ladies feel special while we are out of town. Thank you for everything and for being an example of how a business should be run.

    BHV- Austin

    BHV- Austin

    (55 reviews)

    Bouldin Creek, 78704 (South Austin)

    There are not enough thanks to give to Vanessa and her team at BHV for going above and beyond in…read morewatching my rescue dog Noodle. He is an EXTREMELY anxious and cautious boy that takes his time when warming up to new people. Not only are they patient with him, but are happy to provide me with updates and notes whenever I request it. To my surprise, Noodle has THRIVED at BHV and has put my mind at rest for my future boarding needs. I am SO grateful Noodle has found a safe second home at BHV. Because of their tremendous 5 star care they provide to their Southern doggo clients, they decided to open up their hearts to even more dogs at their new North Location BHV TOO. Any owner would be lucky enough to have their dog at daycare or boarding for either location, so if you can't get in at the South Location, it's definitely worth your while to send your pet to their BRAND new facility at their North Location!! Thank you BHV team! -Marisa and Noodle

    Back again a couple years later and who could've guessed... BHV is still the greatest place EVER!…read moreVanessa and ALL the staff here continue to showcase flawlessness, year after year. My pup, Teddy, has continued to make awesome friends there (dog + human) and I could not be more grateful to have this place. I used to get nervous every time I dropped him (mom anxiety induced) and now I don't even think twice because I know how well he is taken care of. As animal owners know, that part is HUGE. BHV for life, y'all!

    Midtown Groom & Board - groomer - Updated May 2026

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