Services - Clean Critters
Bath and groom only
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Clean Critters always does a fantastic job spiffing up my dog and my friend's dog. After dealing with a fair amount of shedding, I brought my boy Dozer in for a much needed cleaning. He was ready for pickup after a few hours. He was fresh, soft, clean, and smelled sooo nice. His nails were perfect. And with the deshedding, he looked like a different dog! I swear he's a slightly different shade after getting all that dead hair out. He was relaxed and ready for a nap after his spa day. I can't recommend Clean Critters enough for you pooch's grooming needs.
my dog likes it there, the people were nice and my Germain Shepherd never looked better, Nail trim took her back two days later for a bath. Bath and de-sheading, glands, ears, feet, the works! Other places can do cheaper, but my dog was happy to be there and was treated very well. I want them to be her people for the next time, When you find a good thing it's worth keeping, She wanted to be there from the time we pull in on the second visit, that speaks volumes! Knowing your pet is worth it. She looks so great with their kind touch and feels happy .
Kevin and his team does an amazing job at Clean Critters! I take my 2 year old Sheepadoodle, June, here every few months and we have never had a bad haircut, which I don't think a lot of Doodle owners can say. They have a helpful chart that shows how short your haircut would be and all of the groomers take really good care of the dogs. Checkout is super easy and they actually bring your dog to your car and process your payment there. Love a good convivence moment. Highly recommend!
I came to Yelp in hopes of finding a great dog groomer in Austin. After noticing that they had a dedicated page to doodles and the positive reviews I decided to trust them with my pup. I am not disappointed at the cut but the amount of abrasions he has all over his body. His nose is raw, he has more abrasions in his ears from the cutting and plucking, his penis has all sorts of damage and so is his anal gland. They do curbside pick ups and ask for a payment prior to returning your pup (you're asked to tip for a service that you haven't seen). This place is overpriced and terrible they don't have set prices but estimates so you're unaware of where you'll be at until the service is completed. These are only a few photos of the body damage on my bud.
Their online presence leaves more to be desired, but the customer service is SO great! Trying to find a groomer during COVID has been a nightmare, but they answered their phone after the second ring and booked my pup for the next day. Really great social distancing practices - the check in and out was smooth as butter and the price point is perfect. They even threw in a free oatmeal wash for being a first time customer. All in all, I paid ~$80 for a full service wash, nail trim, teeth cleaning, and de-shedding, oatmeal bath, etc for my 65lb double-coat lab mix. My dog is usually a scaredy cat but they must have been main-lining treats because he was almost sad to leave. Thanks guys, you have a client for life.
I wanted to like this place, but it's pricey and they made my dog's back look really bald and patchy. His hair is about 2" in length, so they had a lot of hair to work with and now he looks balding. It was $75 + tax ($91 after a 15% tip that I probably shouldn't have given) for my 35 lb dog who they said was easy. I didn't ask for anything fancy. I literally just said shorten it. I miss my old groomer in LA! Back to the drawing board. *edit* oh geez, I keep finding weird bald spots. Another pic added.
I never leave reviews, but so you're aware before you drop $100 - We have taken our dogs (poodle & sheltie) to MANY groomers and I have definitely gotten my fair share of cringy hair cuts (never bad enough to complain). Our sheltie needed a summer hair cut, we specifically said to go as short as possible WITHOUT ruining his hair coat. Also, it's common sense in grooming world to not shave a sheltie (or any dog with a double coat) because it ruins their coat (they get sunburnt). Anyway, they shaved our sheltie and blamed it on us for "not communicating well enough." The owner was quite nasty and condescending. No sense of empathy. Not the type of human I want to give $100 to. If he had acted apologetic and tried in some way to keep our business than this review would have gone a lot different. But judging by other bad reviews on here, his rude behavior is a pattern and I encourage you to spend your money elsewhere. Also, let me add that the owner insisted that he showed my boyfriend a fur chart inside WHEN it was a hands free drop off because of corona. AND he lied to me say he was super insistent with my boyfriend that it would ruin his coat - that DID NOT happen. There were a ton of people coming over to drop their dog in the pen and he moved on to the next person. Again, if the owner was like, "I'm sorry, what can we do to make this better?" I probably wouldn't be writing this. Not a decent human and upset we spent $100 (when quoted $85) for something I could do at home.
Took my dog for a summer shave down yesterday and they returned her with nicks in multiple parts of her body and they shaved so close to the skin (much shorter than requested) that her skin has become irritated. Her private part area was also shaved so close she can barely walk without having to stop every few steps to try to soothe the area - everything is red and painful and itchy. This place is way too expensive for results like these. And instead of trying to brush out any knotted areas (my pup has thin hair that gets matted easily) they just fully shaved the areas to avoid having to spend the time, like under her chin- and as a doodle she looks really weird with the unevenly cut face.
While I loved my pup's muppet locks, she was in need of some cleaning up and wanted a fresh Summer haircut. This was my first time going to Clean Critters and it definitely won't be the last. This trip was during COVID-19 and with all the precautions and processes they had in place, I felt safe and knew my dog would be in good hands. My dog is also quite shy but all the staff said she did a great job and I could tell she was looked after and she looks fantastic. She also smells amazing! She definitely got some much-needed pampering! From booking to pick up, the whole process was smooth and I couldn't be happier. Lovely people who also do a great job? That's a win!
4 months ago
I highly recommend it here, Rebecca is so good on what she does! I have moved here from Cali and I've been looking for the perfect groomer for my fur baby and I am so happy I chose her! She gave me sketches on how we can color my baby and she made those visions into reality read more
1 year ago
They do a fantastic job at Clean Critters! Bird always comes home looking great and the whole team is extremely friendly and kind. Thank you guys! read more
OMDog!!! I have absolutely nothing but good things to say about them! We rescued a 2.5 year old Yorkie/Cairn Terrier who was going to be euthanized because of a snarl. Can you believe that? Anyway, we had him two days and he needed a little cleanup. I gave them a call and the owner Kevin (owns business with his wife Jennifer) spent so much time explaining their process for a dog like ours, the care they take, he may need muzzled, etc. I instantly felt like it was the right place while we were talking. Made the appointment for the third day he was with us. It was amazing!! Our dog was perfectly groomed and he was a brave guy who didn't snarl or snap at all! They didn't even need to muzzle him. All of my fears and concerns were alleviated by Kevin, Jennifer and their team. Everyone cared about our guy and wanted him to have a safe and calm experience. I can't recommend them enough. I wish I could give them ten stars. Sir Benjamin Doolittle (aka Benji) gives two paws up! read more
2 years ago
Clean Critters always does a fantastic job spiffing up my dog and my friend's dog. After dealing with a fair amount of shedding, I brought my boy Dozer in for a much needed cleaning. He was ready for pickup after a few hours. He was fresh, soft, clean, and smelled sooo nice. His nails were perfect. And with the deshedding, he looked like a different dog! I swear he's a slightly different shade after getting all that dead hair out. He was relaxed and ready for a nap after his spa day. I can't recommend Clean Critters enough for you pooch's grooming needs. read more
8 months ago
3 years ago
my dog likes it there, the people were nice and my Germain Shepherd never looked better, Nail trim took her back two days later for a bath. Bath and de-sheading, glands, ears, feet, the works! Other places can do cheaper, but my dog was happy to be there and was treated very well. I want them to be her people for the next time, When you find a good thing it's worth keeping, She wanted to be there from the time we pull in on the second visit, that speaks volumes! Knowing your pet is worth it. She looks so great with their kind touch and feels happy . read more
1 year ago
5 years ago
Kevin and his team does an amazing job at Clean Critters! I take my 2 year old Sheepadoodle, June, here every few months and we have never had a bad haircut, which I don't think a lot of Doodle owners can say. They have a helpful chart that shows how short your haircut would be and all of the groomers take really good care of the dogs. Checkout is super easy and they actually bring your dog to your car and process your payment there. Love a good convivence moment. Highly recommend! read more
3 years ago
2 years ago
5 years ago
I came to Yelp in hopes of finding a great dog groomer in Austin. After noticing that they had a dedicated page to doodles and the positive reviews I decided to trust them with my pup. I am not disappointed at the cut but the amount of abrasions he has all over his body. His nose is raw, he has more abrasions in his ears from the cutting and plucking, his penis has all sorts of damage and so is his anal gland. They do curbside pick ups and ask for a payment prior to returning your pup (you're asked to tip for a service that you haven't seen). This place is overpriced and terrible they don't have set prices but estimates so you're unaware of where you'll be at until the service is completed. These are only a few photos of the body damage on my bud. read more
6 years ago
Their online presence leaves more to be desired, but the customer service is SO great! Trying to find a groomer during COVID has been a nightmare, but they answered their phone after the second ring and booked my pup for the next day. Really great social distancing practices - the check in and out was smooth as butter and the price point is perfect. They even threw in a free oatmeal wash for being a first time customer. All in all, I paid ~$80 for a full service wash, nail trim, teeth cleaning, and de-shedding, oatmeal bath, etc for my 65lb double-coat lab mix. My dog is usually a scaredy cat but they must have been main-lining treats because he was almost sad to leave. Thanks guys, you have a client for life. read more
7 years ago
I wanted to like this place, but it's pricey and they made my dog's back look really bald and patchy. His hair is about 2" in length, so they had a lot of hair to work with and now he looks balding. It was $75 + tax ($91 after a 15% tip that I probably shouldn't have given) for my 35 lb dog who they said was easy. I didn't ask for anything fancy. I literally just said shorten it. I miss my old groomer in LA! Back to the drawing board. *edit* oh geez, I keep finding weird bald spots. Another pic added. read more
2 years ago
5 years ago
3 years ago
6 years ago
6 years ago
I never leave reviews, but so you're aware before you drop $100 - We have taken our dogs (poodle & sheltie) to MANY groomers and I have definitely gotten my fair share of cringy hair cuts (never bad enough to complain). Our sheltie needed a summer hair cut, we specifically said to go as short as possible WITHOUT ruining his hair coat. Also, it's common sense in grooming world to not shave a sheltie (or any dog with a double coat) because it ruins their coat (they get sunburnt). Anyway, they shaved our sheltie and blamed it on us for "not communicating well enough." The owner was quite nasty and condescending. No sense of empathy. Not the type of human I want to give $100 to. If he had acted apologetic and tried in some way to keep our business than this review would have gone a lot different. But judging by other bad reviews on here, his rude behavior is a pattern and I encourage you to spend your money elsewhere. Also, let me add that the owner insisted that he showed my boyfriend a fur chart inside WHEN it was a hands free drop off because of corona. AND he lied to me say he was super insistent with my boyfriend that it would ruin his coat - that DID NOT happen. There were a ton of people coming over to drop their dog in the pen and he moved on to the next person. Again, if the owner was like, "I'm sorry, what can we do to make this better?" I probably wouldn't be writing this. Not a decent human and upset we spent $100 (when quoted $85) for something I could do at home. read more
6 years ago
4 years ago
Took my dog for a summer shave down yesterday and they returned her with nicks in multiple parts of her body and they shaved so close to the skin (much shorter than requested) that her skin has become irritated. Her private part area was also shaved so close she can barely walk without having to stop every few steps to try to soothe the area - everything is red and painful and itchy. This place is way too expensive for results like these. And instead of trying to brush out any knotted areas (my pup has thin hair that gets matted easily) they just fully shaved the areas to avoid having to spend the time, like under her chin- and as a doodle she looks really weird with the unevenly cut face. read more
6 years ago
While I loved my pup's muppet locks, she was in need of some cleaning up and wanted a fresh Summer haircut. This was my first time going to Clean Critters and it definitely won't be the last. This trip was during COVID-19 and with all the precautions and processes they had in place, I felt safe and knew my dog would be in good hands. My dog is also quite shy but all the staff said she did a great job and I could tell she was looked after and she looks fantastic. She also smells amazing! She definitely got some much-needed pampering! From booking to pick up, the whole process was smooth and I couldn't be happier. Lovely people who also do a great job? That's a win! read more
6 years ago
So we had both our poodles groomed at clean critters the first time last year 2019 they did an awesome job. Since then I have brought them 2 x's this year, and was not happy with the end result in early 2020. Because of the pandemic i figured that they were struggling and would give them another chance. Well I give photos and instruction specifically which is not difficult. When we picked up our poodles they were basically both shaved definitely the opposite of our request. I feel like they are lazy and do not take the time for proper grooming "I could have done a shave myself and saved $200.00. On top of the extremely bad cuts my Toy poodle has been sick since this visit with a bacteria infection, my other poodle is fine. So before you decide to bring your precious baby make sure you think twice. Below is my baby very sick and working her way back to recovery. read more
5 years ago
6 years ago
I love these folks. I moved here in time for Covid and have tried several groomers for my schitzu, Chewbaka. I called and they got him in quickly, greeted me outside and asked about my dog and what I wanted for him. They worked quickly so he wasn't there all day as some groomers do and he had a great cut that was exactly as requested. I highly recommend them for your pet. read more
6 years ago
This place is probably the most popular and well liked groomers in central austin. I wanted to bring in my pupper to get a bath and anal glands expressed. Environment: This is located in a more local and nonfancy area, so if you're used to high class with champagne then this place is not for you. There is parking in the back and the store has two entrances, the left door is the only one that opens. When you walk in you will see some puppers sleeping on the side (probably the owners dog) so that was cute! Grooming: My dog got the basic bathing package and it cost $35 for his 33 pound lab weenie breed. He came out very soft and clean, but was shedding like crazy probably from stress. He was very warm for some reason and was panting, so I'm not sure if they have heated kennels or it's cause the place is so small that the insulation was just good. Overall I think they did a good job, his ears looked clean and he no longer rubs his booty on the floor. The only thing I wanted to complain was two days prior his grooming, he got some sugar water on his fur near his snout. The fur was obviously a bit crusty because of the sugar water and when he came back from grooming that crusty part of his fur was still there, so they probably didn't clean the fur on his face. Other than that they did a good job. Appointment: I didn't make an appointment and they were nice enough to squeeze me in! Overall I think this place was good for baths, I would probably mention next time what I wanted clean because I didn't specify that crusty fur on his snout. I did that on purpose this round to see how detail orientated they were. I would probably use this place next year when his booty rubs against the floor again. read more
7 years ago
I initially found Clean Critters via yelp in 2014! I went through a custody battle over my poodle Stella (believe me...I know...insert eye roll) so I stopped going to Clean Critters until the smoke cleared. I tried SEVERAL groomers but was never satisfied with the cut but more importantly the customer service. This year I found my way back to Clean Critters after buying a house right down the road. Kudos to finding a groomer who as my husband says "doesn't make her look like a ridiculous pompom poodle". My only draw back is the cost of grooming now vs. when I started going in 2014 but the grooming outcome and the customer service help me look past that increase. I'm sure the price hike is due to the constant rise in property taxes on the East side, but either way Clean Critters is truly the best grooming service I have ever experienced. You should dump your groomer and go here. read more
8 years ago
7 years ago
6 years ago
5 years ago
10 years ago
Turtle is feeling and looking glorious after his visit with the amazing Aimee this weekend. This was our third visit and T was practically skipping towards the door. Everyone there is so kind and their love for dogs is always apparent from the minute you walk in the door. After being greeted so warmly, Turtle proceeds to turn into melted butter and is transported (usually carried like a baby in someone's arms, to his utter delight) to the back to embark on his spa day journey. He's always beaming when we pick him up! Let's just say someone has been sauntering around the neighborhood with wolf-like swagger. I feel a top hat and cane may soon be in the cards. To say the least, Mr. T is always elated after his visits with Aimee and Ryan. Clean Critters for the win, nailed it as per usual! read more
5 years ago
8 years ago
8 years ago
I really hate to be "that person" but yeah... don't do it folks. I specifically asked the staff NOT to shave my miniature schnauzer. Yet I just picked up my my angel, and it looks like my 9 year old nephew went at him with a set of clippers. Not only has he been shaved, but very poorly. The only thing that made the cut worse was the staffs attempts to justify the poor work. Reading the previous reviews, it sounds like this has been a problem in the past. I guess I should have come here first. read more
8 years ago
3 years ago
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More info about Clean Critters
Ask the Community - Clean Critters
Hello, do you offer grooming services for rabbits aswell?
No. At this time I am offering grooming services to dogs only.
Your yelp page and your website have different phone numbers. How do i get a hold of you?
(512)487-5075 is the main number
Review Highlights - Clean Critters
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