Open late, which is a rarity for any business in the OC, but that's because it's a franchise if…read moreanything, BUT it was crazy that the pharmacy was still open around 9 PM. Many other pharmacies in Walgreens, CVS, Target, Walmart, etc. all close at around 5 PM and some aren't even open on the weekend (Sunday), but this one was. Not sure if this is just a change in CVS that I haven't paid attention to, or if it was always like that. There's self check out and the staff working was super friendly and helpful. Shout out to the cashier girl who talked Calico Critters with me, you a real one. Stock is fairly decent for seasonal items and it didn't look super disorganized. Lots of World Cup merchandise randomly and it's always so funny that the souvenirs for Irvine are ocean and beach themed when you're not even THAT close to the water but I guess it works in a pinch for those unfamiliar with California geography. Plenty of parking since it's in a super big plaza and the time where we went wasn't that busy (as many things have already closed).

Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

I've read some of the previous reviews and was really surprised and completely disagree…read more This Rite Aid has been in my wheelhouse for over 13 years and my main go to for over six years. That's long enough to get a good picture of their overall professionalism, work ethic, ability to multitask, keep store clean and stocked, more recently - they quickly 100% met Covid protocols, ... you get the picture. This store has never been a disappointment?! Some at the pharmacy have come to know me, ask about my family while the younger crew does not. Yet all provide friendly, accurate, patient service all the time. The store has an amazing selection and well stocked so you can honestly get grocery essentials, pick up a gift and wrapping, any OTC meds, RXs, and let's not forget the delicious ice cream - in one trip! What's not to love?!

Shelves were empty or nearly empty. I thought we might be back in pandemic…read more.. Not an employee in sight

Thomas double checked the prescription details before he confirmed the intake instructions which I…read morebelieve is a very responsible thing to do by a pharmacist. Thank you for that!

I arrived at the pharmacy counter at approximately 8:40 PM and joined the queue. I waited patiently…read morewhile the customer ahead of me was being served a process that took well over 15 minutes, causing a significant delay entirely outside of my control. At approximately 8:55 PM, a pharmacy staff member in a blue uniform approached me and informed me that the pharmacy was now closed and that I would need to return another time. I was given no opportunity to be served, despite the fact that: 1. I was physically present and in line BEFORE the closing time. 2. The excessive delay was caused by the transaction ahead of me -- not by any action on my part. 3. I was not warned at any point during my wait that I might not be served. 4. No reasonable effort was made to accommodate a customer who had been waiting in good faith. This is not simply an inconvenience depending on the nature of the prescription, a refusal to dispense medication to a patient already waiting in line can have serious health consequences. Turning away a customer who arrived before closing, due to a delay the customer had no part in creating, is both a failure of customer service and potentially contrary to your own service standards.

Walmart doesn't sell Styrofoam containers, but they do Ozark Trail and Igloo coolers:…read more10qt: 10x7x8" $12 16qt: 10x8x10" $31 30qt: 15x10x10" $36 And large bag of ice: 20x10x5" $6 (Contrast with Target's medium bag of ice: $3 And Target's 38qt Igloo wheelie: $31. Target has a better deal for both coolers and ice bags. Just need to mind both stores' opening hours.) Mar '25: + Convenient one-stop shop for my various needs: potluck stuff, tools, snacks. + The politeness of staff varies, sometimes they're very helpful. . Huge but often very crowded parking lot. + I like that the plaza has various entrances/exits. + Located in a plaza with various restaurants. Not conveniently located near any freeway though. + I like that Walmart still has the key copy machine. - Unfortunately, the machine failed to replicate my key functionally. The copies don't turn in my lock. Turns out my key is of a special series. Wish the machine could accommodate cuts for specialized series keys. + At least I was able to put in a complaint online and get a partial refund.

I'll be specific about this, going to this location sucks. Nobody knows anything about the store,…read moreeveryone pretends they just got hired to work here. I went by to pick up a cable cord, found it by myself, total waste of time. Dropped by to pick up a lamp and television because I just moved to a new apartment, and the cashier was beyond stupid. Waited in line behind some customer who just bumped into me, like actually bumped against my shopping cart and didn't apologize or anything. Waited in line for 30 minutes and I'm not joking, the cashier is slow and rude. So she also told me that I was next in line to the cashier next to her, only problem, she only announced it secretly to the cashier and didn't tell the customer. I had to speak up and tell the customer behind her that I was next in line. I don't work here, the original cashier should have established that I was next in line, it's not some secret. So I yelled at her that she needed to tell the customer and the cashier instead of just telling me I had to wait for the other cashier. I was about to leave the store, this idiot just took the next customer and the other cashier took her next customer while I had to wait standing there telling the cashier that I was next in line. These morons play it off like it's normal behavior, so I took a picture of the cashier who originally screwed up, and she suddenly spoke English and got upset with me. She clearly wasn't going to get my phone, but she tried to. Either way, the cashier sucks, she takes forever to do a simple job designed for teenagers. Also, nobody assists you here, nobody cares about their jobs here. When you buy a lamp you have to go to another area to find the light bulbs for it. Plus the parking lot sucks, people hit your car with their doors. If you complain they don't review the cameras, they don't want to be liable for it. This place is garbage. Shop somewhere else.

If you're looking for a CVS that truly goes above and beyond, this location is it. They are the…read moremost efficient at fulfilling prescriptions compared to any other CVS I've used. Even when other stores run out of stock, this one almost always has what you need. The pharmacists are incredibly helpful and make sure you get your medications quickly. I've left messages through the portal and they always return calls promptly, and they even follow up to make sure I received my medications. The staff is friendly and the service is fast, making every visit a smooth experience. If you can't find your medication at other CVS locations, I highly recommend trying this one--you won't be disappointed.

I purchased a 24-count bottle of Ibuprofen from this CVS. When I got home and was about to take the…read moremedication, I discovered that the bottle had already been opened and contained only 21 pills instead of 24. Even more concerning, the medication had expired in 10/2024. I've always trusted CVS for our over-the-counter medications, but this experience has made me question their quality control. It's disappointing and has made me hesitant to purchase OTC medications from CVS again.

+ Good quality photo prints. - Service a lil slow. Only one…read morecashier serving the whole line. + They serve lottery here. After confirming my scratcher on the self-serve machine, I brought it to the cashier to cash out. + Peaceful ambience. + Ample sunny free parking. + Polite, friendly, helpful staff.

Stopped into this CVS for an exchange and the staff member was really cool and helpful. There was…read morean issue on my app but he calmly and quickly came up with a solution. If anyone is looking for scar tape, which is what I was there to exchange, the CVS brand does not stay on even for a few hours. Just get the 'Scaraway advanced clear silicone scar sheets' for a few more dollars. That one stays on for almost 2 weeks at a time even with showers ;) And of course, don't forget to stack those coupons on your app!!

. The staff at the counter can help you with FedEx OnSite services…read more - Kinda slow service. + But straightforward. After they finally scanned my barcode, I dropped off my FedEx package and was on my way. Got a text alert immediately. . Expected to arrive 5 days since dropoff. + Nice, helpful staff. + Quiet, peaceful ambience. + Ample parking.

I had to transfer a prescription to pick up by my work instead of near my home - the pharmacist was…read moreso rude, wouldn't let me finish my sentences and interrupting me constantly. I still maintained politeness and thanked him at the end of the call, after which he said nothing and just hung up.

The price of medication is crazy so I had to opt to fill one of my prescriptions here for the…read moreGoodRX discount. It is so laborious to do this. One of their pharmacy tech, Dennis, is such a grouch. I've had to refill my prescription 3 different times and each time I go, he is the one I have the misfortune to have to deal with. I always have to ask about my GoodRX pricing. This last visit was a disaster. We did the same song and dance. When the scanned price didn't match my GoodRX price, he stormed to the other end of the counter and said I had to reprocess my entire prescription. After 35 minutes of waiting, I go back and try to checkout and they still didn't process the price adjustment. I just paid it and left. Not worth my time. I hate having to come to this Rite Aid to get my prescription filled.

Normally, I don't write reviews about places like Rite Aid. Tonight my daughter and I went to get…read moreice cream at this place. Their ice cream is really good and very economical. What really made our evening and week wonderful was meeting and being served by an amazing employee name Staci. Our experience is hard to put into words. She is such a bright and wonderful human being. We just felt like we were VIP and so special. She really stacked our individual cones. RiteAid is really blessed to have her as an employee. I think every store Needs to have a Staci on their staff. Well done Rite Aid on Jamboree and Irvine Boulevard in Tustin bordering Irvine.