All of the employees are very polite, they always greet me, and are consistently helpful. I've been…read morehelped by Adonis, Ronald, and Deedee, and they are all incredibly kind and patient. This store does get busy at times, but it's honestly not a huge deal, especially since the self-checkout is very convenient. This location is also on the smaller side compared to other CVS stores I've been to. What I genuinely appreciate most, though, is the customer service here, which is why this has become my go-to CVS location.

Mar '26: - Service really is slow here. More because of the…read moreclientele than the staff. Lotta ppl come through here with time-consuming questions, and only one employee serving everyone. If you're doing self-checkout, it's no problem. But doing photo pickups, expect a wait. . Wish CVS photo pickups were self-serve. Feb '26: -The CVS staff are not paying attention to the quality of their photo prints. One came out scratched and text overcropped. They should've noticed the image flaws and automatically reprinted before my arrival. I should do my photo prints elsewhere... Aug '25: + Picked up my photos here. Checkout was almost straightforward. Even though I gave my last name clearly, there was still a lil struggle finding my photos. . You pick up your photos at the cashier. . Ample but crowded parking. + Quiet, peaceful ambience. - The crowd is slower here. Traffic flows faster at other CVSes.

CVS Pharmacy can sometimes have pretty long lines, especially if you don't have Express Check-In…read morewith the barcode. However, the new self-service kiosk has made the pickup process much more efficient. Being able to scan your CVS membership and quickly pick up prescriptions through the automated system saves a lot of time and makes the overall experience much more convenient. With this new system in place, I'd definitely consider coming here for my future pharmacy needs. It's a big improvement and makes the process much smoother.

This is an OG pharmacy for native Irvinians, I've been coming here for many many years. It's always…read morebusy, but the pharmacy staff is efficient which is why I always choose this pharmacy when I need medications. I was recently prescribed something and was overcharged, because my insurance wasn't billed. Cheng was very patient and agreed that I was overcharged, and went above and beyond with Andy L. to help me fix this and get me refunded. Thank you so much to you both - I really appreciate it!

I've read some of the previous reviews and was really surprised and completely disagree…read more This Rite Aid has been in my wheelhouse for over 13 years and my main go to for over six years. That's long enough to get a good picture of their overall professionalism, work ethic, ability to multitask, keep store clean and stocked, more recently - they quickly 100% met Covid protocols, ... you get the picture. This store has never been a disappointment?! Some at the pharmacy have come to know me, ask about my family while the younger crew does not. Yet all provide friendly, accurate, patient service all the time. The store has an amazing selection and well stocked so you can honestly get grocery essentials, pick up a gift and wrapping, any OTC meds, RXs, and let's not forget the delicious ice cream - in one trip! What's not to love?!

Shelves were empty or nearly empty. I thought we might be back in pandemic…read more.. Not an employee in sight

I really like this Walgreens. The hours are super convenient, and the prices are pretty reasonable…read more It's always easy to stop by when I need something, even later in the evening. Overall, a great and convenient location!

It was 1:45 on a Saturday afternoon, nobody in the store, let alone the pharmacy. I walk up to the…read morewindow to pick up a single prescription and the rude kid behind the counter said we are closing for lunch. I asked politely to pickup a pre-ordered prescription because we were heading out of town. He said no, come back in 30 minutes and closed the awning. Wow, that's great customer service. I wiould not recommend this pharmacy.

Sharing a new review to share that the fall season has landed with their seasonal bakery items,…read morehome decor, and tons of Halloween candy!!! Check out my photos! As always this location is always clean, well stocked, and their staff are all super friendly!

Ample parking, including accessible ones. Drivers, on the other hand, questionable, so be on your…read morealert. Great variety, spacious aisles, helpful staff. Some favorite items were out of stock, timing is everything! Great values in everything I picked up, and, at the moment, there are many items on clearance:) Restrooms were clean as well.

I agree with Rosemary. They go above and beyond. They deserve nothing but incredible reviews. Eric…read more& Alec deserve major raises!! They really care about their customers and making sure they can do anything to assist their customers. I'm so grateful for everything that they do, because they take extreme pride in their work.

I purchased a 24-count bottle of Ibuprofen from this CVS. When I got home and was about to take the…read moremedication, I discovered that the bottle had already been opened and contained only 21 pills instead of 24. Even more concerning, the medication had expired in 10/2024. I've always trusted CVS for our over-the-counter medications, but this experience has made me question their quality control. It's disappointing and has made me hesitant to purchase OTC medications from CVS again.

Love this clean CVS! They are well stocked with everything you need! Nice customer service! I came…read morein to pick up a few essentials, and it was easy to get assistance! Cashier line is a bit on the slow side, but overall, I'd return when I'm in the area. Highly recommended! Not bad!!!

+ Good quality photo prints. - Service a lil slow. Only one…read morecashier serving the whole line. + They serve lottery here. After confirming my scratcher on the self-serve machine, I brought it to the cashier to cash out. + Peaceful ambience. + Ample sunny free parking. + Polite, friendly, helpful staff.

-- Still very slow service. - I got the email that my photos…read morewere ready for pickup. I showed up, the pics weren't printed yet. - And they couldn't spare an associate to help me who had been waiting alone for over a minute. - Seems they have plenty staff on-board, at least 4, yet they were too preoccupied to help 2-3 customers efficiently. + Nice, helpful staff, nonetheless. + Still pleasant ambience & ample parking. . Suggestion: wish these pharmacies had an efficient self-help system for customers to quickly pick up their photo orders without staff interaction.

I am so disappointed with Walgreens pharmacy at this location. They should not promise when they…read morecouldn't deliver. Their staff is not well trained and the pharmacy manager doesn't care much about the customers. When another customer and I asked to speak to the RX Manager, he refused to come out. Now I understand why Walgreens has been closing so many stores. If they don't put their acts together, they may go out of business like RiteAid.

Normally, I don't write reviews about places like Rite Aid. Tonight my daughter and I went to get…read moreice cream at this place. Their ice cream is really good and very economical. What really made our evening and week wonderful was meeting and being served by an amazing employee name Staci. Our experience is hard to put into words. She is such a bright and wonderful human being. We just felt like we were VIP and so special. She really stacked our individual cones. RiteAid is really blessed to have her as an employee. I think every store Needs to have a Staci on their staff. Well done Rite Aid on Jamboree and Irvine Boulevard in Tustin bordering Irvine.

The price of medication is crazy so I had to opt to fill one of my prescriptions here for the…read moreGoodRX discount. It is so laborious to do this. One of their pharmacy tech, Dennis, is such a grouch. I've had to refill my prescription 3 different times and each time I go, he is the one I have the misfortune to have to deal with. I always have to ask about my GoodRX pricing. This last visit was a disaster. We did the same song and dance. When the scanned price didn't match my GoodRX price, he stormed to the other end of the counter and said I had to reprocess my entire prescription. After 35 minutes of waiting, I go back and try to checkout and they still didn't process the price adjustment. I just paid it and left. Not worth my time. I hate having to come to this Rite Aid to get my prescription filled.

Great selection of candy and other goods. But my pharmacy experience was terrible. 3 attempts to…read morepickup my prescription. 1st time the entire staff was at lunch. 2nd attempt after waiting 10 minutes in line, was told they didn't know if my prescription was in and move to another window, then get back in line. They couldn't even check. 3rd attempt, your prescription is backordered and we do not know when it will be here. Like they couldn't contact the supplier and get an ETA? Moving to Amazon Pharmacy, CVS is just terrible.

thought I had written one for here already - here we go then…read more We have been using this location inside the District Tustin Target - for years now. They are consistently prompt, informative, helpful, and quite honestly we have come to trust and value their team. Recently the better half has been going through some med changes and the team has been very supportive, helping us verify availability, coverage with insurance, and alternatives. a great team here!